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TrueShield Pest Control

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TrueShield Pest Control was founded in 2018 in Riverton, Utah. The company offers residents a wide coverage of unwanted pests, rodents, and birds. Through TrueShield’s Protect and Service Guarantee, customers can rest assured that pests won’t return between seasonal treatments — or the company will provide additional service for free.

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The Good

  • Free Inspection, Same-Day Service
  • Covered Pests
  • Service Guarantee

Free Inspection, Same-Day Service

Although TrueShield Pest Control is a relatively young company with few employees, it is incredibly responsive to customer service calls. The company provides homeowners with a free initial inspection of the home’s interior and exterior, identifies problem areas, and can even schedule same-day service as needed.

TrueShield’s pest control technicians are well versed in the behaviors and patterns of pests common to Utah, and provide the homeowner a thorough explanation ahead of time of what treatments are needed to eliminate the problem.

Covered Pests

Utah is home to hundreds of different insects, rodents, and birds that could potentially become pest control issues, including the following:

  • Mice
  • Rats
  • Cockroaches
  • Ants
  • Bed bugs
  • Fleas or mites
  • Spiders
  • Hornets or wasps
  • Ticks

TrueShield also advocates for the safe and humane removal and relocation of birds from eaves, doorways, patios, or solar panel attachments. 

Service Guarantee

TrueShield’s Protect and Service guarantee provides additional coverage between seasonal treatments, should the need arise. In the event pests return unexpectedly, or another infestation breaks out, TrueShield will return, free of charge, to address the problem directly and quickly.

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The Bad

  • No Termite Control
  • No NPMA Accreditation
  • No Yard/Lawn Service
  • Limited Service Area

No Termite Control

While TrueShield Pest Control does not explicitly enumerate the species of pests it covers (though the company does mention it covers “hundreds of different species of spiders”), the company does not appear to provide specialized treatment for termites. Termite damage can result in hundreds or thousands of dollars in removal and repair services to the home’s structure. Leading pest control companies like Terminix are equipped to handle such matters.

No NPMA Accreditation

Per TrueShield Pest Control reviews, the company demonstrates high levels of professionalism and service toward each client, and the company claims to use products that are nontoxic to both people and pets. In lieu of more explicit, non anecdotal information, often, an accreditation from the National Pest Management Association (NPMA) indicates to homeowners that a pest control company is adhering to certain industry-specific standards. TrueShield does not appear to hold either of the QualityPro or GreenPro accreditations from the NPMA.

No Yard/Lawn Service

TrueShield does not appear to provide supplementary lawn and garden services to its customers. This treatment not only covers the area immediately surrounding the home, also a wide perimeter that includes the lawn and garden areas that are potential hot spots for insect nests.

Limited Service Area

TrueShield’s service area is limited to the state of Utah, a highly competitive market for growing and established pest control companies alike. Promoting verified TrueShield Pest Control reviews from actual customers can be an effective way for the company to stand out from the crowd.

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The Bottom Line

Despite its limitations in service area and covered pests, TrueShield Pest Control appears to have won over its customers with its responsiveness and same-day service. Utah homeowners are encouraged to reach out to the company and compare its services with other leading pest control providers in the area.

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