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LAST UPDATED: September 2nd, 2023

Steritech was founded as a pest prevention company in 1986. The company, whose headquarters is based out of North Carolina, serves businesses with a unique focus on prevention and safety. Today, with almost 30 years in business, the company serves more than 60,000 clients.

Steritech is expanding its facilities and services by joining the RentoKil group.

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The Good

  • Commercial Facilities
  • Systems
  • Brand Promise

Commercial Facilities

Steritech is well known as a pest prevention company. Many solely focus on pest removal. As a business service provider to commercial facilities, they offer a comprehensive service package for:

  • Clean Manufacturing
  • Colleges & Universities
  • Distribution & Logistics
  • Food Processing
  • Grocery & Supermarkets
  • Health Care
  • Hotels & Lodging
  • Manufacturing
  • Pharmaceutical
  • Property Management
  • Restaurants & Foodservice
  • Retail Stores


What stands out with Steritech are their Service Guarantees. These guarantees are also comprehensive, consisting of two trademarked system processes:

  • The Zero Tolerance system: uses innovative products, equipment, and treatment methods to eliminate active infestations within 45 days. It means that they guarantee not to tolerate pest infestations of any kind, under any circumstances, for any reason.
  • The EcoSensitive System: eliminates infestations without the use of pesticides.

Brand Promise

Steritech also has a Brand Promise. They take the time to understand each client's business, working with them to design, develop, and implement programs that help them manage risk and drive performance. Specialists then distill information into actionable data, allowing their business clients to benchmark performance against their brand (and industry) standards.


The Bad

  • Unknown Service Locations
  • Lacks Information

Unknown Service Locations

One major deterrent is a lack of transparency regarding what states the company is located. Almost every pest control company reveals their location availability on their website. Steritech's company page vaguely reveals that they provide services in at least two states-North Carolina (where the company's headquarters is located) and Idaho. However, to find the Steritech location nearest you, you'll have to call one of their customer care representatives. For businesses with busy schedules, this can be a time-waster.

Lacks Information

Steritech also lacks easy to access information on other necessary preliminary information, such as:

  • Steritech does not specify if they offer free follow-ups with their services
  • Steritech does not disclose the installation/activation fee(s) for their first service to your business or facility
  • Steritech does not specify details about their contracts, how their contracts work and what can be expected by using their services
  • Steritech does not provide information regarding the kind of cancellation fees there are if you opt out of the service or contract
  • Steritech does not indicate if they have liability insurance to cover any damages to the business facilities during treatment
  • Steritech does not state if they are a licensed or qualified pest control company and if they are a member of a national, state, or local pest management association

The Bottom Line

Due to its comprehensive services, Steritech is a viable option for businesses and commercial entities seeking risk management and eco-friendly services. More information is needed regarding pricing, locations, follow-ups, and cancellation fees are needed.

We recommend researching the company further before making a decision.

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Lori Meyer Chicago, IL

This company is bogus. They are more worried about labels being left on cambros and dishes being put away wet. Try looking at floors, ceilings, ovens, walls, and inside prep coolers. Just more ppl turning a blind eye, and getting paid for a job they don't do.

3 months ago


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Samarra Miller Ocala, FL

I normally do the walk through with the guy at work .He works quickly and efficiently he also pointed out areas of concerns to me as he was working therfore I'm able to make the corrections once he leaves . He comes every 6 months to do an inspection good company.

1 year ago


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Chef Mike Maucher Ocean City, NJ

I used Steritech at a previous employer. Service was hit or miss and based on tech. over all, they could have had better support and provided more value for the price charged.

1 year ago