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Southern Pest Control

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Southern Pest Control was started in 1990 and has been providing pest control services to over 30,000 homeowners in its 29 years of business. The company is certified with the National Pest Management Association.

Every referral (family, friends, neighbors) that signs up for a service plan will get the current customer a $50 discount off a yearly service. 

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The Good

  • Exact Time Appointments
  • 100% Money-Back Guarantee
  • Multiple Pest Service Plans
  • Specialty Services

Exact Time Appointments 

Southern Pest Control provides a unique program that is uncommon in the pest control industry. The company does not believe in multi-hour appointment windows. All Southern Pest Control appointments are scheduled on the hour. 

While many other pest control companies offer a large window of time for an appointment, this often causes issues with customer schedules. Southern Pest control respects its customer's busy lives and with the exact time appointment can come when it’s most convenient for the customer. 

100% Money-Back Guarantee

The company offers members a money-back guarantee on all of its pest control, cockroach, termite, flea and tick service plans. If a residence is not substantially free from all covered pests, customers will receive their money back. 

Multiple Pest Service Plans

Southern Pest Control has several pest control plans for customers to select from. The general pest service plan offers protection for a home throughout the entire year. Some benefits customers can expect are:

  • Exact Time Appointments
  • Low-Cost Service
  • Expert Technicians
  • Installment Billing Plans
  • Friendly-Professional Service

Almost regardless of the pest problem, Southern Pest Control has a solution. The company provides a variety of pest control solutions for common pests:

  • Ant Control — including carpenter ants
  • Roaches
  • Spiders
  • Crickets — including camel crickets and mole crickets
  • Centipedes and Millipedes
  • Scorpions
  • Flying Insects
  • Silverfish
  • Clover Mites
  • Earwigs
  • Rodent Control — including mouse, squirrel, and rat problems

Customers can also receive a discount on their termite protection service when they purchase a general pest control plan. 

Termite Service

Southern Pest Control knows that termites can cause thousands of dollars in structural damage to a home. The exterminator company boasts that its Termite Inspection service plan is one of the most affordable plans in the industry. 

Pet Lovers Service

Pets are often considered a part of the family and Southern Pest Control does its best to keep problem pests away from furry family members, and use an insecticide solution not harmful to pets. The Pet Lovers Service includes the removal of fire ant colonies, ticks, and fleas from the yard and home. 

Specialty Services

Sometimes a general pest control plan doesn’t always cover specific customer needs. Southern Pest Control provides numerous specialty services to help homeowners get the pest coverage they need. Southern Pest Control offers:

  • Mosquito Service, a spray to the yard, tree, bushes, and shrubs
  • Outdoor Party Service, reduces the number of flies and mosquitoes 
  • Stinkbug — Box Elder Bug Service, keep unwanted stinkbugs and box elder bugs out of the house
  • Bee Nest Removal Service, an expert will safely remove the nest attached to the home or use a wasp and hornet aerosol spray that is safe for both indoor and outdoor use 
  • Fly Preventative Service, aims to reduce the number of flies in a home
  • Pantry Pest Service, eliminate Rice Weevils, Granary Weevils, Grain Moths, Grain Bores, Drugstore Beetles, Tobacco Beetles, and more
  • Cicada Killer Service, stops Cicadas from becoming a problem
  • Yard Service, helps control the most common types of lawn surface insects
  • Entry Point Elimination Service, reduce the chance of a rodent or pest infestation by sealing and eliminating points of entry 
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The Bad

  • Vague Information
  • Only Serves Five States

Vague Information

Southern Pest Control’s 100 percent money-back guarantee promises to give its customers their money back if the residence is not substantially free from all covered pests. The term “substantially free” is quite ambiguous, and is left up to the discretion of the company. This makes the promise of a guaranteed refund questionable. 

Also, Southern Pest Control claims to offer a comprehensive Pest Control Service Plan that is the most affordable on the market. However, nowhere on the site does state any pricing information, while several factors determine the final cost it would be helpful to customers to at least an idea of how much they can expect to pay. It's also unclear whether the company covers wildlife removal.

Customers have to either call Southern Pest Control’s phone number or submit a free quote request form through the website to find out any pricing information. 

Only Serves Five States

Southern Pest Control currently operates in five states:

  • Georgia
  • Maryland
  • Tennessee
  • Texas
  • Virginia
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The Bottom Line

Southern Pest Control is a viable option for residential customers in Virginia, Maryland, Georgia, Texas, and Tennessee. The companies Exact Time Appointments are what sets it apart from other pest control companies, as it allows customers to schedule an appointment at a time that’s convenient for them. Its general pest control plan provides a decent amount of coverage, but if a customer needs more, they have plenty of specialty services to select from. 

Although there are plenty of positives, it would be nice if Southern Pest Control backed up their claim of affordability by offering up-front pricing and contract information. Overall, we suggest learning more about Southern Pest Control before choosing to use their service.

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Elizabeth

Received discounts through email. Suggested a less expensive service that fit my situation.

2 years ago

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