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Preventive Pest Control

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19 User Reviews

6.8

Overall Score

Preventive Pest Control was started in 2002. Currently, they have nine locally owned and operated branches in six states. These states are New Mexico, Arizona, Texas, Utah, Nevada, and California. Its service programs eliminate more than seven species of pests for both residential and business customers. Its services are backed by great guarantees, liability insurance, thorough pest management programs, as well as preventative pest programs and treatments are eco-friendly and customized to fit your needs. Preventive Control works to ensure your property remains free of pest damage and your family's health is protected from pesky pests. 

Preventive Pest Control has one simple strategy: prevent pest problems before they occur to protect businesses and homes from unwanted pests and pest damage.

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The Good

  • Guarantees
  • Commercial Services
  • Lawn and Weed Control Program
  • Residential Pest Control

Guarantees

What is exceptional about Preventive Pest Control are their service guarantees. Most companies in the pest control industry only offer one guarantee. Preventive, however, provides a total of four service guarantees:

  • Satisfaction Guarantee: Preventive Pest Control guarantees that if during any given month customers are living with inordinate pest problems despite giving Preventive Pest Control repeated opportunities to manage such problems, they will be credited or refunded 100 percent of their last regular bi-monthly service fee until such problems are brought under control.
  • Re-Service Guarantee: Preventive Pest Control guarantees to provide additional service, upon request, between regularly scheduled visits at no additional cost.
  • Price Guarantee: Preventive Pest Control guarantees that each customer's bi-monthly rate will not increase for a minimum of two years.
  • Pest Control Guarantee: Pest Control guarantees to control covered pests in and around the home through regular pest control service.

Commercial Services

Preventive's commercial services focus on prevention of pest infestation, although they provide state of the art technology and professional pest technicians to neutralize pest threats. Their business protection plans include thorough inspections of a business' property and taking the time to assess the business' needs. For each client, Preventive devises a cost-effective pest control plan. Industries they serve include:

  • Food and Beverage Processing
  • Food Services
  • Healthcare
  • Hospitality Properties
  • Retail Stores
  • Office Buildings
  • Schools and Dorms
  • Property Management for Apartments

Weed and Lawn Control Program

One unique service Preventive offers is its Weed and Lawn Control Program. This is a well-rounded complement to any pest control program in the non-winter months. Their services include:

  • Proper application of fertilizers
  • Core aeration
  • Insect control
  • Proper watering
  • Seeding

Along with the above services, customers also receive help to understand how to take care of their lawn and how to make it weed-free. These services are also eco-sensitive, using less toxic pesticides.

Residential Pest Control

Pests can cause thousands of dollars in structural damage to a home, while also posing a severe health threat to families. Preventive Pest Control strives to prevent unwanted insects, rodents, and termites from ever entering a home without jeapordizing the health of residents or pets. The residential pest control service is a thorough pest management process that eliminates a current pest problem and focuses on pest prevention. The common pest control solutions Preventive Pest Control provides are:

  • Ant control
  • Cockroach control
  • Rodent control
  • Scorpion control
  • Spider control
  • Stinging insect control
  • Termite control
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The Bad

  • Bi-Monthly Rates
  • Lacking Price Information

Bi-Monthly Rates

Although the mandatory one-year contract is not extremely unreasonable, their bi-monthly rate may not be the best option for someone needing more flexibility. It can result in early cancellation fees for someone already on a tight budget. It would be better if they, similar to a short list of their national competitors, offer a one-time treatment option "as-needed" or a month to month service plan.

Lacking Price Information

Regarding payments, Preventive Pest Control does not make pricing options available to potential customers. For example, although there is a contract, Preventive does not disclose the details of their contracts. Customers have to contact the company directly to learn any contract details.

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The Bottom Line

Preventive Pest Control offers customers a plethora of guarantees to ease the financial burden of pest control services. With the company offering services to get rid of rodents, ants, termites, stinging insects, and other household pests; they should be on the Top five list of companies worth checking out if residing in New Mexico, Arizona, Texas, Utah, Nevada, or California. Preventive Pest also offers multiple satisfaction guarantees, so customers can expect professional pest technicians to get rid of problem pests and stop pest infestations. It is also viable for those needing lawn care and weed control; customers can benefit from bundling their pest control and lawn care into one service package.

Preventive Pest Control is not a good option if someone is looking for a "pay-as-you-go" or one-time treatments as-needed. 

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Star Rating

4.2

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19 Reviews

Review Breakdown

5 grade

47%

4 grade

37%

3 grade

11%

2 grade

0%

1 grade

5%

Sentiment Criteria

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Greg West Valley City, UT

We have had Preventive Pest Control for a few years now. We have a huge deck around an above-ground pool which tends to attract wasps. We have also had trouble with mice in a woodpile plus the usual spiders and pests. Preventive comes at regular intervals and whenever we call them about a problem that arises. They respond quickly and take care of us. Whenever another pest control company comes knocking and we tell them we are with Preventive, they confirm that we're in good hands and they can't beat the price.

1 year ago

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Lorna Johnston West Valley City, UT

We are very happy with Preventive Pest Control. They are efficient affordable and come promptly if we have any extra concerns with pests.

1 year ago

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Stephanie Love Herriman, UT

I have been using preventive for five years and I’ve been extremely happy with their service. They are reliable, they call in advance and send an email, I can count on one hand how many spiders I have seen in my house since I’ve starting using them. The price is affordable and totally worth it. And the workers are always very friendly. The customer service is awesome. I will absolutely continue using them.

1 year ago

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Armando Valdez Saint George, UT

The spray employee was very nice and cordial!!!! Good attitude!!!

1 year ago

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Eddie Rios Ogden, UT

Preventive Pest Control is down right excellent. They come every year and do the job right. There is no need for repeat calls when the job is thorough and well done the first time. I haven't explored other pest options as this first option has already served me best. Happy customers don't stray!

1 year ago

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Jeremy Brown Riverton, UT

I like what they offered and their p ice was a little high. But we didn't get the attention we wanted and had to work hard for the extras. Like inside spraying is included but we had to call ahead and get it setup each time. So it never happened.

1 year ago

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Tony Gibson American Fork, UT

We struggled with Preventive. They were pushy and came once when we asked them not to. The service was fine, but we felt that they were way too expensive for us.

1 year ago

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Kristiane R Durfey Pleasant Grove, UT

We used Preventive Pest Control several years ago and we were pleased with the results. They were a little bit more expensive than we wanted but the technicians were professional and we were happy with the results. Spiders and mice were all taken care of.

1 year ago

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Amy Boren American Fork, UT

We were with this company for years and never saw a spider. But we started getting vols.The killed our grass and even though they would double treat for spiders they wouldn't for the vermin so we switched companies.

1 year ago

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Don Boren American Fork, UT

They were always punctual and courteous. Their technicians were clean and took their shoes off in the house.

1 year ago

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Ron Durfey Pleasant Grove, UT

I gave them a shot to do my pest serve after a long relationships with another company and they were horrible. They not only charged way too much but their service was sub par. I constantly had to call them back to respray because spiders were entering our home. This never happened with the prior company. I'm glad I canceled my service with them and will not use them again.

1 year ago

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Cambria Blair Phoenix, AZ

They were very professional and did a wonderful job. We used them for years and didn't have any pest problems at all.

1 year ago

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Jana Mesa, AZ

They provide Friendly reminders, a prompt response, courteous and good service, they have a guarantee to come back if you see bugs or have a problem with pests

1 year ago

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Katie Howard Pleasant Grove, UT

We've been using Preventive for years, and they've always done a good job. They always offer to spray inside if we'd like, but usually the outside treatment does a good enough job taking care of spiders and insects. They have automatic payments set up and let us know in advance when they'll be coming. I saw a significant decrease in spiders specifically after they started spraying.

2 years ago

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Timothy Harris Murfreesboro, TN

Preventive Pest Control is a great company! Their customer care is top notch, and all their employees have been professional and courteous! Kyle did an excellent job today in taking care of our periodic indoor/outdoor spraying and traps. He answered some questions I had and yet again reminded me why I chose Preventive Pest Control to begin with. Keep it up guys!!!

2 years ago

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Lesa Burgess Pleasant Grove, UT

I felt like Preventive Pest Control did a pretty good job. I would have liked to have a bit more friendly service but overall I was happy with them.

2 years ago

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Shane Rodney Mesa, AZ

Amazing service that gets rid of all the terrible bugs in our home and many outside our home.

2 years ago

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Trent Allen Queen Creek, AZ

Great customer service. Product works great. In our area we need them a lot for bugs during certain times of the year and they do a great job.

2 years ago

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Dale Herriman, UT

We liked them so much with their pest control that we have them do our lawn fertilization. We've been with them for over 13 years. They are prompt, professional and do exactly what they say they will.

3 years ago

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