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Orkin

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173 User Reviews

6.6

Overall Score

LAST UPDATED: October 4th, 2021

A few Orkin reviews (below) indicate that Orkin is a reliable pest control company but perhaps a bit pricey when compared to others in the industry. However, many customers were happy with the exterminator services the company provided and stated that the service technicians were helpful and professional. The overall consensus was that homeowners felt the price was well worth the end result. 

A bit about the company's background and pest control experience:

Orkin was founded in 1901 by teenager Otto Orkin. Over the last century, Orkin has grown and expanded to be an industry-leading pest control service. Orkin specializes in protection against common pests including termites, rodents, and insects. Orkin collaborates with the Centers for Disease Control and Prevention (CDC) and major universities to help prevent and control pests, all while caring for the earth's environment.

Orkin also teaches students across the country about pests and pest management by supporting the O. Orkin Insect Zoo at the Smithsonian Institution's National Museum of Natural History and at the Orkin Children's Zoo at Zoo Atlanta. Orkin became a wholly owned subsidiary of Rollins, Inc., headquartered in Atlanta, Georgia when it was purchased in 1964. Since its purchase, Orkin has grown into one of the largest pest management companies in the United States.

Whether looking for residential pest control services or commercial pest control services, Orkin has a solution for you.

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The Good

  • Orkin Pest Control 
  • Orkin Termite Control 
  • Orkin Bed Bug Control 
  • Orkin Mosquito Control 
  • Other Orkin Pest Services
  • Research and Development
  • A.I.M. Process
  • Free Re-Treatments
  • Technician Training and Certification
  • Home Services

Orkin Pest Control 

Orkin works hard to ensure that pests are unable to take over your home or office. Each Orkin employee is trained to handle a number of different pests commonly that find their way into crawl space and crevices of your home on a regular basis including some of the following: 

  • Ants — Though you may be accustomed to seeing ants around the home, there are a number of different species that you may be unaware of. Some of these include the Acrobat and, Allegheny mound ant, Orkin works hard to ensure that pests are unable to take over your home or office. Each Orkin employee is trained to handle a number of different pests commonly that find their way into crawl space and crevices of your home on a regular basis including some of the following: Argentine ant, Bigheaded ant, Carpenter ants, Citronella ant, Field ant, Fire and, Ghost and, Harvester ant, Moisture ant, Odorous ant, Pavement ant, Pharaoh ant, and Thief ant. Unfortunately, keeping ants out of buildings is not a one-time event as they continue to find new ways to get in.
  • Centipedes — Centipedes can be anywhere from 4–152 millimeters in length (depending on the species), and prefer to hide in damp and dark areas in your home. It is not uncommon to see these pests in your basement, bathroom, bathtub, or sink. Though they can be annoying, these pests actually eat other insects helping to keep the numbers of other species in your home lower.
  • Cockroaches — A number of species of cockroaches are found around the United States. Some include: the American cockroach, the Brown-banded cockroach, the German cockroach, the Madagascar hissing cockroach, the Oriental cockroach, and the Smokybrown cockroach. Similar to ants, cockroaches can not be removed from a building just once. These pests are known for breeding quickly and infesting areas. If you see one, you can be sure that there is a whole colony nearby.
  • Earwigs — Earwigs are not uncommon around the United States having multiple species represented. These pests are nocturnal, so you may not see them during the day. They can commonly be found in dark and damp places and they regularly feed on live sprouts or decaying vegetation.
  • Millipedes — Millipedes are not dangerous, but they can become a nuisance when found in large numbers inside your home. Typically, these pests live outdoors where they have access to damp soil. If the climate becomes too hot and dry for them, they will find ways to get inside and hide in dark, damp, and cool places.
  • Rodents — A number of rodent species can easily find their way into your home or commercial space. Common species include: Cotton rats, Deer mice, House mice, Norway rats, and Roof rats. Not only are these pests difficult to control, but they can also carry and spread diseases.
  • Silverfish — Silverfish, much like millipedes and earwigs, commonly live in dark and damp areas. They are attracted to paper and damp clothing and are often found in storage boxes in garages and sheds. When left unchecked, these pests can cause significant damage to papers, clothing, boxes, and wallpaper. 

Orkin's Commercial Pest Control services help businesses with any pest problem. Orkin knows that even one pest can have a negative financial impact on a business and a larger pest infestation could be damaging to a companies reputation. An Orkin Commercial Pest Specialist will work with a business to target and eliminate pests and rodents to the customer's satisfaction.

During the winter months, Orkin focuses on indoor pest control with an emphasis on rodents, pantry pests, and other common household pests.

Orkin Termite Control 

According to Orkin's website, homeowners spend an average of $3,000 when taking care of termite damage. To ensure that you receive quality services and excellent results, Orkin offers a number of termite control solutions to customers. 

  • Termidor liquid termite treatments — This liquid solution is safe to use both indoors and outdoors and is commonly used in building foundations to provide a protective barrier around your home. Not only does it provide immediate protection, but it helps avoid future infestations.
  • Dry foam and Orkinfoam — Foam solutions are used to treat voids in interior and exterior walls. These may include areas around heating ducts and water pipes as well as spaces under slabs of concrete. Foam solutions have a very low moisture content to help prevent it from soaking through drywall and causing further damage.
  • Sentricon bait and monitoring — A termite treatment like Sentricon includes termite baits that can be placed in areas where termites may congregate. These termite baits disrupt the termite molting process, therefore stunting their growth and avoiding an infestation. 

If you are worried that you may have termites in or around your home, it is important that you have a professional conduct a termite inspection as quickly as possible to avoid further damage. Treatment for termites is usually in demand between March–May and August–September, but Orkin has teams equipped and ready to provide service on a year-round basis if needed.

Orkin Bed Bug Control 

One of the challenges with bed bugs is how quickly they spread. Over a period of just six months, a few bed bugs and multiply into more than 13,000. Orkin works to eradicate bed bugs by finding the root of the problem. Where they hide. After bed bug treatments have been administered, a team will continue to monitor the area to ensure that the pests never return.

Note: Ongoing bed bug services are not available in every location.

Orkin Mosquito Control 

Though mosquito bites are not uncommon, it is not fun to come in after an enjoyable evening in your backyard covered in itchy bites. Orkin strives to "fight the bite" by applying a combination of treatments to break the mosquito's life cycle. This prevents the larvae from breeding, biting, and spreading harmful diseases. 

Other Orkin Pest Services

Though the services listed above are fairly extensive, Orkin also provides pest control services for a number of other less-known pests including the following unwanted pests:


Flies, stinging pests, amphipods, beetles, box elder bugs, caddisflies, centipedes, chich bugs, cicadas, crickets, dobson flies, dragonflies, firebrats, flea and tick control, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, mites, moths, scorpion flies, snails and slugs, sowbugs, spiders, springtails, stink bugs, thrips, walking stick bugs, weevils, and whiteflies. 

Research and Development 

Orkin uses state-of-the-art research and development in its pre-treatment processes. The company focuses on the innovation of pest control solutions before client implementation to maximize effectiveness and efficiency in its A.I.M. Process.

A.I.M. (Assess, Implement, Monitor) Process

Orkin understands that each home is unique. The company's integrated A.I.M. pest protection process works to assess, implement, and monitor the home's pest population. In the Assess phase, a local Orkin pest professional conducts a comprehensive inspection of the property to identify what makes the property unique, what sanitation issues or structural conditions could attract pests, and how pests might get in or why they may want to. Building type, geography, climate, soil properties, and any conditions conducive to pest activity are considered.

In the Implement phase, Orkin works with the customer to develop a custom Precision Protection™ program that suits the customer's specific needs. If a product is needed, an Orkin specialist will select the most effective treatment with the least impact on the environment.

In the Monitor phase, an Orkin professional will monitor whether the treatments implemented were the best fit for the customer's situation through regular inspections and ongoing customer service. Orkin checks for signs of pest activity like eggs, structural damage, or any new conditions that may have surfaced since the last visit. All services performed, pest activity and other recommendations are documented.

Free Re-Treatments 

Customer satisfaction is Orkin's goal. If a customer isn't completely satisfied, the company will aim to make it right. If pests return between treatments, an Orkin specialist will return for a re-treatment at no extra charge. If Orkin is unable to solve the customer's pest problems, it will refund the last service payment as long as they're a current customer.

See how Orkin's re-treatment guarantee matches up with Terminix.

Technician Training and Certification

Orkin's training facility is a state-of-the-art facility containing several stimulated customer environments. Each Orkin technician is trained using an award-winning certification program that includes class work from Purdue University, treatment techniques, and various specialty pest issues and industry-specific employee training. 

Home Services

A number of companies in the pest control industry do not offer any kind of home services. Along with providing pest control, Orkin offers a few home solutions. With Orkin, the homeowner can help protect his or her home from heating and cooling losses with the company's OrkinTherm® or Orkin ComfortZone®. The OrkinTherm® is an environmentally friendly wall and attic insulation service and the Orkin ComfortZone® is an innovative and cost-efficient radiant heat barrier.

All home insulation services come with a free inspection of the home's existing insulation and pest control needs. If an updated is needed, an Orkin technician will create a custom plan and discuss which of the following options are best for you:

  • Install OrkinTherm by blowing the product on top of the existing insulation in your attic or walls.
  • Roll formaldehyde-free batting insulation in your attic or crawl space.
  • Install Orkin ComfortZone in your attic space or garage.

Orkin's insulation products are made of 85 percent recycled materials and are the only pest management products to earn an Energy Star label from the Environment Protection Agency.

Additionally, homeowners can hire an Orkin Man to install a vapor barrier to treat for excess moisture in their home which if left untreated can lead to mold, structural damage, or pest control problems like bedbug or termite infestation.

Florida residents have the option to receive year-round lawn care. The company will take care of lawn pests, weeds, and any diseases that will hurt the yard.

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The Bad

  • Not Available in All States

Not Available in All States

Orkin has an impressive service area that includes 83 countries and 5 of the 7 continents. However, the company currently does not operate in Alaska, North Dakota, South Dakota and Wyoming.

To see how Orkin's national coverage compares to Terminix, visit our compare page.

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The Bottom Line

With over 100 years of experience in the pest control business, professional pest technicians, a variety of services, and continuing research and development, Orkin is a sound choice for an exterminating company.

In addition to an exhaustive inspection process, the company offers treatments for a variety of insects and rodent trap devices, utilizes the A.I.M. process to assess, implement, and monitor unique pest control services, has additional home solutions, and offers a 100 percent satisfaction guarantee with free re-treatments. Orkin's service technicians are pest and termite experts and strive to offer the best pest solutions — whether they're spraying for mosquitoes, getting rid of ants, or treating a termite problem.

Additionally, customers can receive same-day treatment if they call before 2:00 PM local time. (This is not applicable for every location)

We recommend customers look into a pest control plan with Orkin.

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Star Rating

3.4

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173 Reviews

Review Breakdown

5 grade

37%

4 grade

23%

3 grade

7%

2 grade

3%

1 grade

30%

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Erinmarie Xian Brandon, FL

Our first home purchase needed some serious bug control. I called Orkin and they showed up with a plan however I dont really like using chemicals unless there is no way around it so I didn’t complete the program since the first treatment seemed to have solved the problem. . I would call them back if needed.

2 months ago

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cj thor Greenville, SC

What a great company.... They provide on-time service calls. They also explain all they will be doing at your home. They have done our work for years and have kept the pest at bay !! Great company for your residential pest control needs !

3 months ago

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Gloria Dunford Hoffman, NJ

The first time I saw s mouse about one month ago Kevin from orkin came to my home and placed several mouse traps in my home. He was on call at the time ...very professional and knowledgeable...In less than a day I heard them go off and called orkin to come and get the mice...this time Matt the regular technician came...also very professional and knowledgeable! Matt removed the mice but recommended leaving the traps to be sure. Now, a few weeks later and having no recent action I called to have Matt come and remove them. I would totally recommend orkin and Matt. He came each time with s mask and booties to respect my home and protect both of us from the virus at hand. Someone wrote that they are expensive compared to other services...personally I think they are worth every penny and give excellent service! I guess it is all relative....for me, I now have peace of mind and you can’t put a price on that!

1 year ago

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Jmarsh Macomb, MI

I used Orkin when I first moved into my new home and they were super friendly, thorough, arrived when expected and got the job done. I will use them again as needed.

2 months ago

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Pete and Irma Boudreau Escanaba, MI

I called orkin and their local rep showed up the following day. She was very professional and explained the procedure to us and our tenant. He had a flea problem. I was concerned the first application would not take care of the problem and there were no promises it would, but we were very happy when one was all it took. The price was reasonable @ 250.00. Just to be done with it, since our tenant had bombed the small house 3 times prior. I do highly recommend our Escanaba orkin rep (Petie). Thank you, Irma and Pete

1 year ago

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LC72 Frederick, MD

Just hired Orkin for our ant problem. Previous hired Terminix (I do not recommend), was not happy with service. The rep Jacob arrived at the beginning of the expected time, was courteous, knowledgeable, and friendly. Very thorough. Look forward to the results!

1 year ago

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Eddie Rios Ogden, UT

Orkin offers us great pest control services. They are speedy and effective. I never have to call them back as they do the job right the first time for low cost. They are trusted as a company and their employees are very helpful too.

1 year ago

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Sandra Dayton, NJ

Orkin has always come through for me And my family when we came into some trouble with an ant infestation I can spread my entire house inside and out and the price was very Affordable the customer service was amazing and I was very satisfied with my service

1 year ago

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Tasha cooper Chiefland, FL

Hello my experience with orkin has been wonderful, Barrington is a outstanding tech he cares about your family protect against bugs and all the other techs that has serviced our home, I highly recommend orkin for your home, I am 1 happy customer.

3 years ago

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Terry Riverton, UT

I work at a long term care facility and sometimes we have residents that complain about seeing bugs in their room. When I call Orkin, they are usually really good about coming promptly. The technician that came to spray has always been very personable and helpful.

3 years ago

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Vantresa Scott Annapolis, MD

I've had Orkin service now for about 20 years. Customer service is very responsive. The technician comes out for scheduled visits and adhoc when needed. The company communicates upcoming home visits very well, via text and email. The technician I have, I have had him for 20 years and we have a good relationship. The techs are very knowledgeable.

1 year ago

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kristin Gneiting Pleasant Grove, UT

I have used Orkin in the past for my pest control. I highly recommend if you are thinking about a pest control company because they will give you a fast no obligation quote. A specialist will get hold of you and listen to your problem and quote you right away so there are no hidden fees an the company has over 100 years of pest control experience!

2 years ago

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Liliuokalani.T Mililani Town, HI

Orkin is reliable and their customer service is top notch. We have 3 month recurring treatments for centipedes, ants, and roaches and most times we have no issues of seeing these pests. Orkin guarantees their work, so the few times pests did return before the next treatment, they sent a technician with a complimentary treatment. Highly recommended for product that works and great customer service!

3 years ago

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Sally Albright Crestwood, KY

WOW. Orkin is my go to insect control. As my grandmomma used to say, "Ants are God's one mistake." Orkin is my Godsend when we are under ant attack. Before Orkin we had ants coming out of an electrical socket and my husand electrocuted himself-- don't worry he is fine. Now we have Orkin and not only are we saved from bodily injury, but most importantly, we are saved from ant infestation.

3 years ago

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Mike Ika West Valley City, UT

I used Orkin a few years back to get rid of a spider and cricket problem. Super nice, super knowledgeable technician. The guy was thorough, clean, and took the time to explain what he was doing and why he was doing it. In only 2 visits, he was able to get rid of our spider and cricket problem.

1 year ago

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Reese Pleasant Grove, UT

I used Orkin when I lived in Las Vegas and they are very knowlegable on the subject . I tried to do it on my own and the problem always came back. There would still be bugs everywhere. I called Orkin and after they came never saw the bugs again. It was amazeing.

2 years ago

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Ashley Pleasant Grove, UT

My husband and I lived out in Kentucky for a summer and were faced with many pests like roaches that I had never seen while living out west. Orkin saved us! They came out and did a free pest control estimate and gave us a free quote. We were very happy with the service we received and the roaches were gone within the first treatment.

2 years ago

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Ann Bailey Lehi, UT

When I had Orkin, I was extremely impressed with their Service guy. He was the ONLY service guy I have had in my home that I felt completely comfortable with. He wasn't afraid to call Mark, his regional manager for a small fly problem that we couldn't find the source to. Fortunately, we found the source! Small bag of hidden rotten potatoes...

2 years ago

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Hunter Brister Norcross, GA

My family have used Orkin for as long as I remember. The pesticides do not smell and work very well on keeping out roaches and other pests. I trust the workers enough to enter my home and will continue to use Orkin.

1 year ago

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Zac Cannon Long Beach, MS

Orkin does our pest control at our apartment complex. They do a fantastic job. We rarely see mice and/or bugs. We still get some bugs from time-to-time, but that is normal for the area we live.

1 year ago

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Cathie Chavez Banning, CA

When i lived in Chandler AZ i had a guy come once a month to spray for scorpions,good job he was very polite and they did not charge a lot i feel the price was very reasonable.

2 years ago

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Scott Orem, UT

I only had one treatment from Orkin but it was really good. The discount that they were offering at the time was perfect for what we needed. The guy who came to spray was very nice and respectful. I would use them again.

2 years ago

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Madison Orem, UT

I called them for my companies warehouse being infested and they came and did their test, they explained treatment, Did the treatment plan and I never had to use them again because the problem was solved.

2 years ago

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Perry willingham Bastrop, LA

Very punctual and professional. If there any issues, they are quick to resolve.

3 months ago

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Sade b Oklahoma City, OK

Great product and perfect to use during the hot summer! Keeps the critters away

3 months ago

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Juan Latorre Kissimmee, FL

very reliable and customer friendly. They call before visits to determine if you have any special concerns with the scheduled service visit

3 years ago

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Erin Glendening Livingston, LA

I had a very bad termite problem then Orkin came and sprayed my house with insecticide and recommended that I turn my lights off at night. It’s all of the problem.

1 year ago

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Luis Diaz Norcross, GA

With any issues I’ve had with rodents or bugs in the past they took care of it like it was nothing. The employees are always so nice and genuinely want to help.

1 year ago

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Rebecca Harvey Long Beach, MS

I have never paid for the service myself as it’s included in my rental agreement, but they have exceptional service and we have never had a bug issue.

1 year ago

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Nicole LeBaron Provo, UT

I have had a great experience with Orkin pest control. When they care to my house they were very professional and took car of our house. Haven’t had problems since.

2 years ago

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Georgianna Powers

Their inspector was bright, observant, and extremely knowledgeable. The tech was so polite and efficient!

3 years ago

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Nicole West Bend, WI

They do a great job with pests. We had a problem with bees and they came right out and took care of it!

3 years ago

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Joe Livingston Waukegan, IL

Very dependable and the agents are very knowledgeable regarding almost every issue you may be experiencing

3 years ago

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Logan Hudson Norcross, GA

Orkin is my go-to pest service. The employees are sociable and do a great job of getting rid of any infestations that happen at my house.

1 year ago

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SkylarPickens Gulfport, MS

Orkin is amazing! They have been the best costumer service experience of had in a while! They helped in a timely manner and got the job done!

1 year ago

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Karen Hartnack Norcross, GA

I have used this post control very thoughtful man inside and outside took care of existing problem and any future problems I had

1 year ago

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Christyan Bennett Baton Rouge, LA

Orkin Pest Control is a fast and efficient pest control service. They have amazing customer service and great low prices. Would recommend.

1 year ago

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Shayla Hankins Lehi, UT

Orkin has the most memorable commercials and the best service. They got the job done in an hour of less and their employees are so friendly.

2 years ago

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Deborah Hyde Springfield, MO

Orkin provides a great service at a great price. I was really pleased with the results that they provided with getting rid of our pests.

2 years ago

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Hunter South Jordan, UT

When I made appointments with Orkin they were always on time poignant and quick on the job very good and effective workers great company!

3 years ago

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Laura Mantua, NJ

They are very reasonable and professional and got rid of all my pest control problems.

3 years ago

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Low Honolulu, HI

They do an ok job but they could do better. The service desk are very unprofessional

3 years ago

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Jerry Festa Phoenix, AZ

they kill bugs, that is what I pay them to do. I don't want any bugs in my home

3 years ago

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Beverly Swanton, OH

They took care of the problem the first time they came and did not have to return.

3 years ago

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Alexander Skelton

Very sloppy work. Missed many areas and they didn't give a crap with a bad attitude.

3 years ago

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Maddy Bohn Gilbert, AZ

Had a great experience with it- no problems. Very reliable. Would recommend to my friends and family.

2 years ago

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Barb Petroff Wauconda, IL

Great service. Have several plans available to fit your budget.

2 years ago

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Rachael

Did a good job with my house. Representatives were knowledgeable and friendly.

3 years ago

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Roberta Hicks

The company is the best they be on time. With what it have to be done

3 years ago

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Sandra Thompson Talking Rock, GA

Love the service, very professional, friendly, trustworthy and good value.

3 years ago

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