A few Orkin customer reviews (below) indicate that Orkin is a reliable pest control company but perhaps a bit pricey when compared to others in the industry. However, many customers were happy with the services the company provided and stated that the service technicians were helpful and professional. The overall consensus was that homeowners felt the price was well worth the end result.
A bit about the company's background and pest control experience:
A bit about the company's background and pest control experience:
Orkin was founded in 1901 by teenager Otto Orkin. Over the last century, Orkin has grown and expanded to be an industry leader in the pest control services. Orkin specializes in protection against common pests including termites, rodents, and insects. Orkin collaborates with the Centers for Disease Control and Prevention (CDC) and major universities to help prevent and control pests, all while caring for the earth’s environment. Orkin also teaches students across the country about pests and pest management by supporting the O. Orkin Insect Zoo at the Smithsonian Institution’s National Museum of Natural History and at the Orkin Children’s Zoo at Zoo Atlanta. Orkin became a wholly owned subsidiary of Rollins, Inc., headquartered in Atlanta, Georgia when it was purchased in 1964. Since its purchase, Orkin has grown into one of the largest pest management companies in the United States.
Whether looking for residential pest control services or commercial pest control services, Orkin has a solution for you.
Orkin works hard to ensure that pests are unable to take over your home or office. A number of different pests commonly find their way into your home on a regular basis including some of the following:
Orkin’s Commercial Pest Control services help businesses with their pest problems. Orkin knows that even one pest can have a negative financial impact on a business and a larger infestation could be damaging to a companies reputation. An Orkin Commercial Pest Specialist will work with a business to target and eliminate pests and rodents to the customer's satisfaction.
During the winter months, Orkin focuses on indoor pest control with an emphasis on rodents, pantry pests, and other common household pests.
According to Orkin's website, homeowners spend an average of $3,000 when taking care of termite damage. To ensure that you receive quality services and excellent results, Orkin offers a number of termite control solutions to customers.
If you are worried that you may have termites in or around your home, it is important that you act as quickly as possible to avoid further damage. Treatment for termites is usually in demand between March–May and August–September, but Orkin has teams equipped and ready to provide service on a year-round basis if needed.
One of the challenges with bed bugs is how quickly they spread. Over a period of just six months, a few bed bugs and multiply into more than 13,000. Orkin works to eradicate bed bugs by finding the root of the problem. Where they hide. After bed bug treatments have been administered, a team will continue to monitor the area to ensure that the pests never return.
Note: Ongoing bed bug services are not available in every location.
Though mosquito bites are not uncommon, it is not fun to come in after an enjoyable evening in your backyard covered in itchy bites. Orkin strives to "fight the bite" by applying a combination of treatments to break the mosquito's life cycle. This prevents the larvae from breeding, biting, and spreading harmful diseases.
Though the services listed above are fairly extensive, Orkin also provides pest control services for a number of other less-known pests including the following:
Flies, stinging pests, amphipods, ticks, beetles, box elder bugs, caddisflies, centipedes, chich bugs, cicadas, crickets, dobson flies, dragonflies, firebrats, fleas, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, mites, moths, scorpion flies, snails and slugs, sowbugs, spiders, springtails, stink bugs, thrips, walking stick bugs, weevils, and whiteflies.
You can find more information about each of these species on the Orkin website.
Orkin uses state-of-the-art research and development in its pre-treatment processes. The company focuses on the innovation of pest control solutions before client implementation to maximize effectiveness and efficiency in its A.I.M. Process.
Orkin understands that each home is unique. The company's integrated A.I.M. pest protection process works to assess, implement, and monitor the home's pest population. In the Assess phase, a local Orkin pest professional conducts a comprehensive inspection of the property to identify what makes the property unique, what sanitation issues or structural conditions could attract pests, and how pests might get in or why they may want to. Building type, geography, climate, soil properties, and any conditions conducive to pest activity are considered.
In the Implement phase, Orkin works with the customer to develop a custom Precision Protection™ program that suits the customer's specific needs. If a product is needed, an Orkin specialist will select the most effective treatment with the least impact on the environment.
In the Monitor phase, an Orkin professional will monitor whether the treatments implemented were the best fit for the customer's situation through regular inspections and check for signs of pest activity or any new conditions that may have surfaced since the last visit. All services performed, pest activity and other recommendations are documented.
Customer satisfaction is Orkin's goal. If a customer isn't completely satisfied, the company will aim to make it right. If pests return between treatments, an Orkin specialist will return for a re-treatment at no extra charge. If Orkin is unable to solve the customer's pest problems, it will refund the last service payment as long as they're a current customer.
Orkin’s training facility is a state-of-the-art facility containing several stimulated customer environments. Each Orkin technician is trained using an award-winning certification program that includes class work from Purdue University, treatment techniques, and various specialty pest and industry-specific employee training.
A number of pest control companies do not offer any kind of home services. Along with providing pest control, Orkin offers a few home solutions. With Orkin, homeowners can help protect their home from heating and cooling losses with the company's OrkinTherm® or Orkin ComfortZone®. The OrkinTherm® is an environmentally friendly insulation for the attic and walls and the Orkin ComfortZone® is an innovative and cost-efficient radiant heat barrier.
Additionally, homeowners can hire an Orkin Man to treat for excess moisture in their home which if left untreated can lead to a termite infestation, mold, or structural damage.
Florida residents have the option to receive year-round lawn care. The company will take care of lawn pests, weeds, and any diseases that will hurt the yard.
Orkin has an impressive service area that includes 83 countries and 5 of the 7 continents. However, the company currently does not operate in Alaska, North Dakota, South Dakota and Wyoming.
The guy knew the source of the problem and took the correct actions to exterminate the pests. Quick and easy.
Love the service, very professional, friendly, trustworthy and good value.
They do a great job with pests. We had a problem with bees and they came right out and took care of it!
They are a good company to deal with and willing to help you.
It is reliable and effective but also the most expensive in the market
Kthe company is very knowledgeable and very caring about their customers
James E Staley
Wonderful good customer service on time & clean
Terrible communication. The constantly over promised and under delivered
We were deceived by Orkin through their Rollin financing. We kept paying but never informed that they cancelled our service when we were paying all along. I contacted them multiple times but no one helped me so our loss, our money down the drain with no termite protection.
They have a great reputation in the industry and if I had a problem I would call them.
Trustworthy. Excellent customer service. Reasonably priced.
It has been many years since I used this company but when I did they were very good with getting it done
Pet owners beware. They will show up an hour early and tell you to lock your pet in the basement while they treat your entire house with chemicals that are poisonous to humans and animals alike. If you’re not there to collect your pet, they will coerce whoever is there to do it saying it’s safe. They have absolutely 0 respect for the well-being and ethical and humane treatment of animals.
Good honest and straight forward and trustworthy down to earth people
Sometimes miss spots in garage, do a great job outside.
They are very reasonable and professional and got rid of all my pest control problems.
product works as advertised, will be a repeat customer
I work at a long term care facility and sometimes we have residents that complain about seeing bugs in their room. When I call Orkin, they are usually really good about coming promptly. The technician that came to spray has always been very personable and helpful.
sometimes had to call back because of insects
nothing special but seems the most reliable.
They always took care of any needs or concerns we had.
Took care off roach infestation. Termite treatment and follow up.
They do an ok job but they could do better. The service desk are very unprofessional
I've only used them once so that one experience was good, but I don't know about consistency.
friendly service and they spray were ever you are seeing the most pest
Great service persons well informed about chemicals
Very dependable and the agents are very knowledgeable regarding almost every issue you may be experiencing
they kill bugs, that is what I pay them to do. I don't want any bugs in my home
Never got back to me in the fall with my bat problem, I researched it and done it myself
Effective service and products highly recommend to try for yourself
They provide great value for my money and awesome service
They took care of the problem the first time they came and did not have to return.
ANNELISE K JOHNSTON
Very reliable and courteous - have kept home pest free for many years.
Very sloppy work. Missed many areas and they didn't give a crap with a bad attitude.
A K OConnor
they always come on time, still i have seen roaches :(