Name: Orkin
Rating: 3.6

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Sandra Dayton, NJ

Orkin has always come through for me And my family when we came into some trouble with an ant infestation I can spread my entire house inside and out and the price was very Affordable the customer service was amazing and I was very satisfied with my service

3 years ago

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Shay Norfolk, VA

Orkin came out today to check our daughter's bed for bugs, none was found so he left. Well when it was time for bed I sent her to bed. I just went to check on her and the guy left my baby's bed a mess and I didn't even know it! The mattress wasn't even all the way on it was tilted!! And she was in there sleeping on the mattress with the sheet and the blanket hanging off and her teddy bears tossed everywhere! That really pissed me off to the max! Her bed wasn't like that when he entered because I personally made sure her room was straighted up right before he entered. This is very unacceptable!

3 years ago

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Tasha cooper Chiefland, FL

Hello my experience with orkin has been wonderful, Barrington is a outstanding tech he cares about your family protect against bugs and all the other techs that has serviced our home, I highly recommend orkin for your home, I am 1 happy customer.

4 years ago

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Terry Riverton, UT

I work at a long term care facility and sometimes we have residents that complain about seeing bugs in their room. When I call Orkin, they are usually really good about coming promptly. The technician that came to spray has always been very personable and helpful.

5 years ago

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Judy Fred Wakefield, RI

Mice! Cute, yet discusting. Tried to eliminate them ourselves, but it was always a temporary fix. They kept coming back. When they got in the pantry, it was the last straw! The Orkin Man came on time, took into consideration we have a dog and a (slow) cat. They safely got rid of the vermin. Thank you Orkin Man!

10 months ago

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Brand Richardson Haun Houston, TX

We rented a house that had bed bugs. It was awful until orkin quoted us a reasonable monthly price to come rid us of these pests. They only had to come back one time after the initial treating of the house and boy was I glad to see the bugs gone.

10 months ago

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Arynn Fitzgerald Winchester, TN

They are affordable reliable and knowledgeable. They handled the bug home invasion from inside out and provided preventative treatment and follow up until the issue was uder control. Definitely worth my Hard earned money. Highly recomend.

11 months ago

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Lisa Riley Pinard

I absolutely love my technician Smit. Great personality and work ethic. Orkin he’s a keeper!

3 months ago

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J. Garrett Lansing, MI

My family and I were living near a small factory and we started having pretty cold weather. With that weather came rats! Not mice but rats! I had small children and it scared me to death! Orkin came in and really did their job! I'm not sure what all they did but, within 3-4 days there was no sign that anything had been there but my family! I am eternally grateful!

1 year ago

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Kim Cook Nashville, MI

The Orkin technician was very friendly and gave good information. He listened to my needs and concerns, as I have dogs who can go inside and out at will. I also had a mouse problem and he gave me ways of dealing with that too. In the end, I was not able to go through fully with Orkin because of costs and being on a fixed income at the time. However, the information received was excellent and helped my solve most of my problems. He did not have to share anything with, especially knowing I may not have been able to pay for the services.

1 year ago

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Steven Shimmin

I used Orkin, when we purchased a repo house and had some bug issues... They are one of the leaders in the industry so that is why I chose them after having several quotes from different companies. We went through a long process with them, but they kept coming back to spray and attack the bugs until they were all gone and we were able to move into home. They still call and check in with follow ups and really cared about our situation. It has been six months now, and we have not seen any bugs. Good riddance, thank you Orkin

1 year ago

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Cynthia Landing Forest City, IL

Very thorough with the inspections, informative on insects of any kind and the harm they cause either by health or damages to your home so safety is a priority with this company, they leave no details out knowing the importance of the roles different insects play. You will be highly knowledgeable and your appreciation of hiring this company will bring wonderful, quality, satisfaction guarantee service.

1 year ago Edited March 9, 2022

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Vantresa Scott Annapolis, MD

I've had Orkin service now for about 20 years. Customer service is very responsive. The technician comes out for scheduled visits and adhoc when needed. The company communicates upcoming home visits very well, via text and email. The technician I have, I have had him for 20 years and we have a good relationship. The techs are very knowledgeable.

2 years ago

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kristin Gneiting Pleasant Grove, UT

I have used Orkin in the past for my pest control. I highly recommend if you are thinking about a pest control company because they will give you a fast no obligation quote. A specialist will get hold of you and listen to your problem and quote you right away so there are no hidden fees an the company has over 100 years of pest control experience!

3 years ago

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Liliuokalani.T Mililani Town, HI

Orkin is reliable and their customer service is top notch. We have 3 month recurring treatments for centipedes, ants, and roaches and most times we have no issues of seeing these pests. Orkin guarantees their work, so the few times pests did return before the next treatment, they sent a technician with a complimentary treatment. Highly recommended for product that works and great customer service!

4 years ago

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Sally Albright Crestwood, KY

WOW. Orkin is my go to insect control. As my grandmomma used to say, "Ants are God's one mistake." Orkin is my Godsend when we are under ant attack. Before Orkin we had ants coming out of an electrical socket and my husand electrocuted himself-- don't worry he is fine. Now we have Orkin and not only are we saved from bodily injury, but most importantly, we are saved from ant infestation.

4 years ago

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Sharon Wood Kingsport, TN

My dad, in his 90s, has used and paid as agreed this company since 1995. He’s selling the house so he wanted to prorate this years advance payment. They said no. No letter to potential owner(s) either unless he pays for the full year. It could transfer to new owners but only to retreat, no damage replacement as in our contract. To me this is horrible business practice and taking advantage of an older vet. Shame on you!

6 months ago

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Joan Minervino Bel Air, MD

Has been horrible, called to have hornet nest removed. Came out did not remove entire nest. Came back out with a supervisor so could use a ladder. Hornets still here called again no return call. Called again was told they don't rebuild give time. Well that's crap we have a rebuilt hornets nest have called every day for a week. No call back. I guess once you get the money their done. Horrible service, paid $ 364 for nothing save your money!!!!

6 months ago

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Robin Adams Seabrook, TX

The Employees are very kind and courteous. They are very neat and professional, when they are finished with the work it looks like no one was there.

5 months ago

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CSue Fargo, ND

The building I lived in a few years ago became greatly infested with both, cockroaches AND, bed bugs. Orkin was who was hired, they did their thing for both bugs, both times, and there was no change I moved out of that building, taking only my clothes, which were brought to a laundromat before coming to the new place

5 months ago

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Madhurima Thevanathan Walpole, MA

We used Orkin in November 2021 for attic and exterior exclusion. while the exterior exclusion was done well, the attic exclusion was not. Specifically, * Cardboard boxes were placed on the top of light fixtures to prevent bugs from getting into the ceiling lights in the second floor * the technician Ray damaged an interior wall in our bathroom and our front door We sent them pictures of said damage immediately after the technician left and were told a contractor would get in touch with us to get this back to normal and no one called. I have been patient for over 6 months now. I have email communication records of this. I have been on the phone with them 4 specific times for 20 minutes and have been assured that Chris, the manager, will call me back to never hear from them again. We signed a contract with an individual named Jonathan C and have paid the amount in full. I do not recommend this company for their terrible customer service

10 months ago

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CLIFFORD JORDAN Tampa, FL

hope you can inform viewers about this before they hire Orkin. I hired Orkin Pest Control to tent my home for termites at a charge of 2,890 dollars. At first I thought that this was a pretty high price. The Orkin Salesman told me that none of their competition could do what they do. As soon as he left I called a company named Absolute Pest control and left my number for a call back quote. While waiting for a call back from Absolute, my wife told me not to go with a generic or no name company. I decided to tell the Absolute people never - mind, I would go with Orkin. After I signed the contract with Orkin, they (Orkin) sub-contracted the job to Absolute, the same company that I turned down for the job. The point I'm trying to make is Orkin does not tell customers that they themselves do no do the fumigation, instead they jack up the price and then hire generic companies to do the job. I'm not looking to be on the news but I felt ripped off after I found out that the company I turned down got the job without my knowledge.. I can provide all relevant information so you can inform your viewers about this.

11 months ago

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Ed Clark Wellington, FL

I have three seperate contracts with Orkin. Of the three only one of them mandates that scheduling a treatment/inspection be preform via text and or email. Since I onloy have a leaseline they use email notifications while the other two contracts defer to the technicians to call and schedule their appointments. From the getgo I have been disatified with the email notification. The first email advises you of the day and then a second one provides the two hour window that the technician will visit. For some reason they cannot provide one email that provides both and I do not considered an email as the proper way to communicate to schedule a visit as it does not take into account the customer's schedule. The email is also suppose to provide you with a live feed of when the technician will arrive. However it is inaccurate as I have gone online while the technician is here and there is no notification that he/she is on the way, how far away they are, much less that they have actually arrived. Today for example one and one half hours into the two hour window that was provided I had to take care of some business so logged into my email and saw that a rescheduled notice had been sent one hour into the timeframe that the technician was scheduled to arrive. The notification advised that the technician would not be arriving today and rescheduled the appointment for next week. Had I not logged on I would not have seen the notification. As my other tow contract do not mandate the use text/email to schedule appoints then I must assume that this is a local policy vice a corporate policy and that some manager feels the need to micromanage their staff as before this policy was implemented the technican would call and schedule a timeframe that was convenient to the customer and their scheduled. If this keeps up then it will be time to look for another provider who is more customer oriented than Okin has demonstrated on this one contract. The only reason that I gave a star rating of two vice one is that I'm satisfied with the service provided on my other two contractrs!

4 months ago

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thomas Lovin Duluth, GA

Orkin KILLS. They killed rats in the attic for me that were making noise forever. They did a good job and now we have a house cat to keep their popuilation down

7 months ago

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Richard pepin Boardman, OR

Orkin is very good at taking care of the pest in my house. The reason for me to leave is that it was too expensive with everything else going up I had to cancel them to save the money for other things.

8 months ago

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Jane Kuehn Huxley, IA

I have an issue with voles and called Orkin. They showed up on time, and explained to me that they had a program for 3 visits for about $400. So I signed up, and the first visit was quite successful. Then the second visit, they came and I get a bill for $80. I have tried calling to find out why I'm getting billed, and well over 10 times, I have been told they will look in to it and call me back. I have yet to receive a call back. I'm paying it, but it is NOT what I was quoted. The only reason they are getting 2 stars is because the first treatment was pretty successful, but I would give them 0 stars on customer service and honesty with what they promised. I am calling it quits with them. They promised me something I ended up paying way more than I was promised. I give up trying to hear from them...seriously, horrible local customer service!

1 year ago

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SHUME Rockford, IL

I have a log home in Lone Rock Wi, and rely on companies in the ares, since we are there only a few times per month. I had Orkin for years to control any ant, mice, or insect problems, I noticed on our last visit that our out building had mice and ants. I e-mailed the La crosse office not to forget to treat this building on the next visit. NO REPLY. I then e-mailed the La Crosse office and again, NO REPLY. I then filled out a complaint form on Orkins web site, again NO REPLY, Since I did not received a reply, I filled out another complaint form on the Orkin web site. Again NO REPLY. I then called Orkins Midwest office and cancelled by service.

2 years ago

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L. Santos San Diego, CA

Scammers. Be aware. At first I was positively impressed by Orkin’s fast response; I had an ant infestation and called them on a Thursday evening after 9pm, hoping to leave a voice message and schedule a visit for two days after the call, but a representative answered my call right away and scheduled a visit for the next day. The same person talked about the plans they offered and I choose the one time visit (that would give me 30 days to be sure the ants were gone) he insisted on putting me on the monthly plan, but I insisted on the one time visitation and hang the phone certain that he had honored my request. The representative who came to my house, Danny; told me that my order was designated as monthly and that I should wait to cancel it after few days but I insisted on changing the order to what I have requested and paying the price for it; Danny told me that he would change the order and keep the price and since they had made the mistake. I accepted his offer. Danny contacted me a week later to know if that were ants, and since there still were some inside the outside planters, he offered to send me his availabilities for the next week, but never did. The next Monday, since I didn’t hear from him, I called the company and requested the follow up visit, complained about his disappearance and they schedule my visit for the next Wednesday. The same person came to my house again to reapply the venom. A week later he sent me a text message, asking about the ants and I explained that there were still ants and asked if he could come the next day, he ignored my message for 24 hours, responding it Thursday evening that he could be at my house between 10 am and 12pm the next day, Friday. Since I was going to travel that day I declined his offer and called Orkin and talked to his supervisor about all the situation and how I would be out the 30 guaranteed days because his employee wasn’t a good planner; the guy assured me that they would send me a person as soon as I came back from my trip at no charge; we schedule date and time. Well, that day came and Danny reapplied the venom, but since it was only outside and I had a meeting around the time he was suppose to come, I sent him instructions of how to enter and leave the backyard without needing me to be around. I thought it was the end of it, until yesterday I found a (charged) invoice of $50 for the follow-up visit in my junk mail. I called the company and Debora, the person on the phone, promised to refund my card, but at the same time she started talking about how I changed my plan and kept giving excuses for her employees behavior...l lost my patience and told her that I was tired of dealing with them, and that I don’t need their apology, what I need I that they train their employees first to honor the clients’ requests then to plan their day better so they don’t let clients waiting.

3 years ago

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Safwat Shaker Barnegat, NJ

Great professional caring people. I highly recommend Orkin

2 months ago

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Teresa Reid Newton, NC

The people that come out are friendly and helpful, they know what they are doing, where to spray, leave bait. They listen to you if you are having problems with pests and know where to bait for the problem area.

9 months ago

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DM DM Warrington, PA

We used Orkin, but cost have risen. I use to do this myself, so the convenience of them doing it has been extremely rewarding when it comes to freeing up time. They are always professional, I just wish they were cheaper. The product does work!

10 months ago Edited May 2, 2022

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James MOLINA MN

Positive attitude not just coming into spray and leave . Willing to give other preventive ideas to control pest . They are always able to give you information on what chemical is being used . Solving a pest problem and putting you at ease that they are getting the job done

1 year ago

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Steven Whites Salt Lake City, UT

I liked best that they came out within a day or two of contacting them and they were able to spray all around my house and it ended up killing off all of the ear wigs, spiders, and insects that always seemed to get into the house. The price was a little higher than I expected so I tried another company the following year.

1 year ago Edited May 18, 2022

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Dana Hatfield Bullhead City, AZ

I've used Orkin for 6yrs now and am very pleased with the service I receive. They're punctual, polite, through, and effective. I don't have problems with the spiders in my yard and shed like my neighbors. I'll stay right where I'm at, and you can't beat the prices.

1 year ago

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Deb Jackson Valrico, FL

I have used Orkin for many years and in several states. Orkin has always been dependable , through, and reasonable. The agents are always polite and timely. They also have great customer service if there is an issue with any of their services. They have always been a reputable company to deal with.

1 year ago

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Heath Clarkson

Orkin came to our home and had a promotional thing where everything was supposed to be evaluated and they would check our concerns and spray as needed. We have several pets and that was foremost in our minds, their well-being and safety. Orkin did pretty well with that and they were personal. The reason I only gave them 3 stars is because I have a barn in the backyard that I had mentioned may have termites.. and any termite that close to my home is a concern! Well for some reason they neglected to spray there and now I’m replacing half the wood out there and having someone else out to spray for the termites.

1 year ago

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L Hill Chicago, IL

We were very pleased with our visit from the Orkin pest control technician. He solved a difficult issue on our property involving pests. He was efficient conscientious and respectful. All of questions were answered and concerns addressed. Would use this service again.

1 year ago

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Bob Trammell Bakersfield, CA

We used Orkin for several years. The guy was really nice and did an excellent job. We had an infestation of little flies in our pantry and he put some stuff in that killed them immediately. It never smelled and was safe for the food. Great job, Orkin!

1 year ago

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Pat Clements Redwood City, CA

The service technicians are always on time and listen to everything that you need to have done. The staff that make the appointments do so with speed and accuracy. If I have any problems before my appointment a tech will come out and make sure that it is taken care of.

1 year ago

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Joe Leahy Marshfield, MA

We had a bad rodent infestation in a new area the school I work for was moving into. Orkin evaluated the problem and implemented a trapping program and trained staff on preventive measures. We are now rodent free in that area thanks to Orkin

1 year ago

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M. Nielsen South Bend, IN

We had a termite problem at my grandmas house that needed immediate attention. We called Orkin and they came right out gave us several options and prices to help us make the best decision for us. Great service and quick response. I would highly recommend them for your pest needs.

1 year ago

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Abi Dallas, TX

Last year I had an annoying silver fish pest issue and I didn’t know what to do. I tried different over the counter pest sprays and nothing seemed to work. So a friend of mines recommended Orkin and I’m so happy she did, because I no longer have the annoying silver fish pest issue and the price and service was awesome! Thank you Orkin!

1 year ago

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Christina Sutu-Wallar Concord, CA

I used Orkin for years and my mom still does - the service people are very meticulous and professional. They have a great program where they will come out in between services if you’re not happy or see bugs at no additional cost.

1 year ago

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Brittany Norfolk, VA

I was skeptical of using the company at first because I thought what people were saying was too good to be true but boy was I wrong this company is excellent always on time great pricing plans and always willing to work with you

1 year ago

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Erinmarie Xian Brandon, FL

Our first home purchase needed some serious bug control. I called Orkin and they showed up with a plan however I dont really like using chemicals unless there is no way around it so I didn’t complete the program since the first treatment seemed to have solved the problem. . I would call them back if needed.

1 year ago

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cj thor Greenville, SC

What a great company.... They provide on-time service calls. They also explain all they will be doing at your home. They have done our work for years and have kept the pest at bay !! Great company for your residential pest control needs !

1 year ago

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Mike Ika West Valley City, UT

I used Orkin a few years back to get rid of a spider and cricket problem. Super nice, super knowledgeable technician. The guy was thorough, clean, and took the time to explain what he was doing and why he was doing it. In only 2 visits, he was able to get rid of our spider and cricket problem.

3 years ago

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Reese Pleasant Grove, UT

I used Orkin when I lived in Las Vegas and they are very knowlegable on the subject . I tried to do it on my own and the problem always came back. There would still be bugs everywhere. I called Orkin and after they came never saw the bugs again. It was amazeing.

3 years ago

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Ashley Pleasant Grove, UT

My husband and I lived out in Kentucky for a summer and were faced with many pests like roaches that I had never seen while living out west. Orkin saved us! They came out and did a free pest control estimate and gave us a free quote. We were very happy with the service we received and the roaches were gone within the first treatment.

3 years ago

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Ann Bailey Lehi, UT

When I had Orkin, I was extremely impressed with their Service guy. He was the ONLY service guy I have had in my home that I felt completely comfortable with. He wasn't afraid to call Mark, his regional manager for a small fly problem that we couldn't find the source to. Fortunately, we found the source! Small bag of hidden rotten potatoes...

4 years ago