error This company may not service all states.

A few Orkin customer reviews (below) indicate that Orkin is a reliable pest control company but perhaps a bit pricey when compared to others in the industry. However, many customers were happy with the services the company provided and stated that the service technicians were helpful and professional. The overall consensus was that homeowners felt the price was well worth the end result.  

A bit about the company's background and pest control experience:

A bit about the company's background and pest control experience:
Orkin was founded in 1901 by teenager Otto Orkin. Over the last century, Orkin has grown and expanded to be an industry leader in the pest control services. Orkin specializes in protection against common pests including termites, rodents, and insects. Orkin collaborates with the Centers for Disease Control and Prevention (CDC) and major universities to help prevent and control pests, all while caring for the earth’s environment. Orkin also teaches students across the country about pests and pest management by supporting the O. Orkin Insect Zoo at the Smithsonian Institution’s National Museum of Natural History and at the Orkin Children’s Zoo at Zoo Atlanta. Orkin became a wholly owned subsidiary of Rollins, Inc., headquartered in Atlanta, Georgia when it was purchased in 1964. Since its purchase, Orkin has grown into one of the largest pest management companies in the United States.

Whether looking for residential pest control services or commercial pest control services, Orkin has a solution for you.

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The Good

  • Orkin Pest Control 
  • Orkin Termite Control 
  • Orkin Bed Bug Control 
  • Orkin Mosquito Control 
  • Other Orkin Pest Services
  • Research and Development
  • A.I.M. Process
  • Free Re-Treatments
  • Technician Training and Certification
  • Home Services

Orkin Pest Control 

Orkin works hard to ensure that pests are unable to take over your home or office. A number of different pests commonly find their way into your home on a regular basis including some of the following: 

  • Ants — Though you may be accustomed to seeing ants around the home, there are a number of different species that you may be unaware of. Some of these include the Acrobat and, Allegheny mound ant, Argentine ant, Bigheaded ant, Carpenter ant, Citronella ant, Field ant, Fire and, Ghost and, Harvester ant, Moisture ant, Odorous ant, Pavement ant, Pharaoh ant, and Thief ant. Unfortunately, keeping ants out of buildings is not a one-time event as they continue to find new ways to get in.
  • Centipedes — Centipedes can be anywhere from 4–152 millimeters in length (depending on the species), and prefer to hide in damp and dark areas in your home. It is not uncommon to see these pests in your basement, bathroom, bathtub, or sink. Though they can be annoying, these pests actually eat other insects helping to keep the numbers of other species in your home lower.
  • Cockroaches — A number of species of cockroaches are found around the United States. Some include: the American cockroach, the Brown-banded cockroach, the German cockroach, the Madagascar hissing cockroach, the Oriental cockroach, and the Smokybrown cockroach. Similar to ants, cockroaches can not be removed from a building just once. These pests are known for breeding quickly and infesting areas. If you see one, you can be sure that there is a whole colony nearby.
  • Earwigs — Earwigs are not uncommon around the United States having multiple species represented. These pests are nocturnal, so you may not see them during the day. They can commonly be found in dark and damp places and they regularly feed on live sprouts or decaying vegetation.
  • Millipedes — Millipedes are not dangerous, but they can become a nuisance when found in large numbers inside your home. Typically, these pests live outdoors where they have access to damp soil. If the climate becomes too hot and dry for them, they will find ways to get inside and hide in dark, damp, and cool places.
  • Rodents — A number of rodent species can easily find their way into your home or commercial space. Common species include: Cotton rats, Deer mice, House mice, Norway rats, and Roof rats. Not only are these pests difficult to control, but they can also carry and spread diseases.
  • Silverfish — Silverfish, much like millipedes and earwigs, commonly live in dark and damp areas. They are attracted to paper and damp clothing and are often found in storage boxes in garages and sheds. When left unchecked, these pests can cause significant damage to papers, clothing, boxes, and wallpaper. 

Orkin’s Commercial Pest Control services help businesses with their pest problems. Orkin knows that even one pest can have a negative financial impact on a business and a larger infestation could be damaging to a companies reputation. An Orkin Commercial Pest Specialist will work with a business to target and eliminate pests and rodents to the customer's satisfaction.

During the winter months, Orkin focuses on indoor pest control with an emphasis on rodents, pantry pests, and other common household pests.

Orkin Termite Control 

According to Orkin's website, homeowners spend an average of $3,000 when taking care of termite damage. To ensure that you receive quality services and excellent results, Orkin offers a number of termite control solutions to customers. 

  • Termidor liquid termite treatments — This liquid solution is safe to use both indoors and outdoors and is commonly used in building foundations to provide a protective barrier around your home. Not only does it provide immediate protection, but it helps avoid future infestations.
  • Dry foam and Orkinfoam — Foam solutions are used to treat voids in interior and exterior walls. These may include areas around heating ducts and water pipes as well as spaces under slabs of concrete. Foam solutions have a very low moisture content to help prevent it from soaking through drywall and causing further damage.
  • Sentricon bait and monitoring — A termite treatment like Sentricon includes termite baits that can be placed in areas where termites may congregate. These termite baits disrupt the termite molting process, therefore stunting their growth and avoiding an infestation. 

If you are worried that you may have termites in or around your home, it is important that you act as quickly as possible to avoid further damage. Treatment for termites is usually in demand between March–May and August–September, but Orkin has teams equipped and ready to provide service on a year-round basis if needed.

Orkin Bed Bug Control 

One of the challenges with bed bugs is how quickly they spread. Over a period of just six months, a few bed bugs and multiply into more than 13,000. Orkin works to eradicate bed bugs by finding the root of the problem. Where they hide. After bed bug treatments have been administered, a team will continue to monitor the area to ensure that the pests never return.

Note: Ongoing bed bug services are not available in every location.

Orkin Mosquito Control 

Though mosquito bites are not uncommon, it is not fun to come in after an enjoyable evening in your backyard covered in itchy bites. Orkin strives to "fight the bite" by applying a combination of treatments to break the mosquito's life cycle. This prevents the larvae from breeding, biting, and spreading harmful diseases. 

Other Orkin Pest Services

Though the services listed above are fairly extensive, Orkin also provides pest control services for a number of other less-known pests including the following: 

Flies, stinging pests, amphipods, ticks, beetles, box elder bugs, caddisflies, centipedes, chich bugs, cicadas, crickets, dobson flies, dragonflies, firebrats, fleas, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, mites, moths, scorpion flies, snails and slugs, sowbugs, spiders, springtails, stink bugs, thrips, walking stick bugs, weevils, and whiteflies. 

You can find more information about each of these species on the Orkin website.

Research and Development 

Orkin uses state-of-the-art research and development in its pre-treatment processes. The company focuses on the innovation of pest control solutions before client implementation to maximize effectiveness and efficiency in its A.I.M. Process.

A.I.M. (Assess, Implement, Monitor) Process

Orkin understands that each home is unique. The company's integrated A.I.M. pest protection process works to assess, implement, and monitor the home's pest population. In the Assess phase, a local Orkin pest professional conducts a comprehensive inspection of the property to identify what makes the property unique, what sanitation issues or structural conditions could attract pests, and how pests might get in or why they may want to. Building type, geography, climate, soil properties, and any conditions conducive to pest activity are considered.

In the Implement phase, Orkin works with the customer to develop a custom Precision Protection™ program that suits the customer's specific needs. If a product is needed, an Orkin specialist will select the most effective treatment with the least impact on the environment.

In the Monitor phase, an Orkin professional will monitor whether the treatments implemented were the best fit for the customer's situation through regular inspections and check for signs of pest activity or any new conditions that may have surfaced since the last visit. All services performed, pest activity and other recommendations are documented.

Free Re-Treatments 

Customer satisfaction is Orkin's goal. If a customer isn't completely satisfied, the company will aim to make it right. If pests return between treatments, an Orkin specialist will return for a re-treatment at no extra charge. If Orkin is unable to solve the customer's pest problems, it will refund the last service payment as long as they're a current customer.

Technician Training and Certification

Orkin’s training facility is a state-of-the-art facility containing several stimulated customer environments. Each Orkin technician is trained using an award-winning certification program that includes class work from Purdue University, treatment techniques, and various specialty pest and industry-specific employee training.  

Home Services

A number of pest control companies do not offer any kind of home services. Along with providing pest control, Orkin offers a few home solutions. With Orkin, homeowners can help protect their home from heating and cooling losses with the company's OrkinTherm® or Orkin ComfortZone®. The OrkinTherm® is an environmentally friendly insulation for the attic and walls and the Orkin ComfortZone® is an innovative and cost-efficient radiant heat barrier. 

Additionally, homeowners can hire an Orkin Man to treat for excess moisture in their home which if left untreated can lead to a termite infestation, mold, or structural damage.

Florida residents have the option to receive year-round lawn care. The company will take care of lawn pests, weeds, and any diseases that will hurt the yard.

The Bad

  • Not Available in All States

Not Available in All States

Orkin has an impressive service area that includes 83 countries and 5 of the 7 continents. However, the company currently does not operate in Alaska, North Dakota, South Dakota and Wyoming.

The Bottom Line

With over 100 years of experience in the pest control business, professional pest technicians, a variety of services, and continuing research and development, Orkin is a sound choice for an exterminating company.

The company offers treatments for a variety of insects and rodents, utilizes the A.I.M. process to assess, implement, and monitor unique pest control services, has additional home solutions, and offers a 100 percent satisfaction guarantee with free re-treatments. Orkin’s service technicians are pest and termite control experts and strive to offer the best pest solutions — whether they're spraying for mosquitoes, getting rid of ants, or treating a termite problem.

Additionally, customers can receive same-day treatment if they call before 2:00 PM local time. (This is not applicable for every location)

We recommend customers look into a pest control plan with Orkin. 

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User Reviews

Star Rating

3.8
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135 Reviews

Review Breakdown

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Brenda Lawson

August 14th, 2019 Hobbs, NM DETAILS arrow_drop_down
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I'm very disappointed with Orkin. I have always used them for pest control. They came out last year around March 2018 and serviced my house for termites. To this day they have not came back for follow up. I have call them 5 times sent two e-mails and even called their corporate office. They had no problem making us pay a huge down payment and we in turned paid the rest in full on receipt.

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Iryna Suprun

July 30th, 2019 DETAILS arrow_drop_down
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We signed up for Orkin to get rid of mice. Orkin is a scam. They are selling subscription and they do everything they can to keep mice coming and not catching them. Traps they use are useless things I have ever seen(and cheapest). They catch nothing. Mice just eat bate and leave. Sticky traps are not sticky enough to catch anything. I complained about it multiple times but nothing changed. Finally, my husband went to Home Depot and bought traps there - immediately we saw improvements and multiple mice were caught. Also, Orkin claims that they come every time there is a dead mouse in your house - I was not able to get anybody in my house for 2,5 weeks. I was told that our specialist has a medical emergency. I understand but there should be someone else. Hiring Orkin was waste of money and time

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Jason

June 23rd, 2019 Draper, UT DETAILS arrow_drop_down
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We liked this pest control company because they were very professional and fast with the pest removal in our home.

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Rylie Crandall

June 22nd, 2019 Draper, UT DETAILS arrow_drop_down
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I have had a great experience with Orkin for pest control. They are quick and they answered all of my questions.

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Tracy Hill

June 20th, 2019 Draper, UT DETAILS arrow_drop_down
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I was helped immediately when I called this company for pest control. They were very helpful and answered all of my questions and did a great job! I would recommend them to my friends and family

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Lilly

June 15th, 2019 Logan, UT

Some young man came to my door trying to sell me this pest control which is fine, but I told him I already had an account with another company we used and he bashed the other company and told me I was making a mistake. I get he’s trying to sell this stuff, but I don’t like that he felt the need he could tell me what I was getting was crap.

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Nicole LeBaron

June 12th, 2019 Provo, UT DETAILS arrow_drop_down
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I have had a great experience with Orkin pest control. When they care to my house they were very professional and took car of our house. Haven’t had problems since.

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Trenton Prestwich

June 6th, 2019 Taylorsville, UT

I have made good friends with an Orkin guy who comes to my work. He gives me advice on my home pest problems and has been instrumental in me catching many gophers and spiders.

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Dale L Farmer

June 6th, 2019 Littleton, CO DETAILS arrow_drop_down
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They came and sprayed around the foundation and inside in places. They advised us on what we could do better to control pest.

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Cathie Chavez

May 15th, 2019 Banning, CA DETAILS arrow_drop_down
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When i lived in Chandler AZ i had a guy come once a month to spray for scorpions,good job he was very polite and they did not charge a lot i feel the price was very reasonable.

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Scott

May 14th, 2019 Orem, UT DETAILS arrow_drop_down
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I only had one treatment from Orkin but it was really good. The discount that they were offering at the time was perfect for what we needed. The guy who came to spray was very nice and respectful. I would use them again.

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Reese

May 9th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I used Orkin when I lived in Las Vegas and they are very knowlegable on the subject . I tried to do it on my own and the problem always came back. There would still be bugs everywhere. I called Orkin and after they came never saw the bugs again. It was amazeing.

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Ashley

May 7th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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My husband and I lived out in Kentucky for a summer and were faced with many pests like roaches that I had never seen while living out west. Orkin saved us! They came out and did a free pest control estimate and gave us a free quote. We were very happy with the service we received and the roaches were gone within the first treatment.

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Colton

April 10th, 2019 Gonzales, TX DETAILS arrow_drop_down
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Scheduled the rep they sent to be here on days I am home so they could spray inside and outside. Without a call or email he would just show up when he wanted and spray only outside ( if he even really sprayed) and then leave a bill on my door. This was not the agreement. The same guy also would try and sell me stuff (knifes, football tickets etc...) almost every time he came over when I was actually home. When I tried calling customer service to get this corrected they were not the least bit concerned about my issues or the fact they have someone trying to sell stuff to their customers. She was extremely rude about me paying my last bill... I told her I didn’t want to pay it until she assured the service would get better. I ended up paying it and ended my service with them. To summarize: don’t use Orkin, terrible customer service, terrible at actually doing the job and care more about making $90 over keeping a customer.

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K. D. Cagle

April 1st, 2019 Marietta, GA DETAILS arrow_drop_down
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I called Orkin when we had rats in our home. A rep came and checked the house and sold me over $3,900 worth of work that didn't have anything to do with actually removing the rats, including sealing the foundation, blowing insulation into the attic, and replacing gutters. This failed the initial inspection and had to be corrected. Big rat traps were brought out and placed but with no bait. I called them out again and they brought some bait and suggested we use peanut butter in the traps. We had to bait the traps and remove the dead rats so Orkin actually did nothing to remove the pests. Now 3 years later, we have mice coming in so I'm not so sure the "sealing" worked. I didn't feel that Orkin did the pest control we needed. But even though they are supposed to be a pest control company, they did more to sell home repair than to get rid of the rats.

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Noriko Johnson

February 7th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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Poor customer service poor products. They didn’t provide the service they charged us for and then would not return and do the service

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Ann Bailey

February 6th, 2019 Lehi, UT DETAILS arrow_drop_down
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When I had Orkin, I was extremely impressed with their Service guy. He was the ONLY service guy I have had in my home that I felt completely comfortable with. He wasn't afraid to call Mark, his regional manager for a small fly problem that we couldn't find the source to. Fortunately, we found the source! Small bag of hidden rotten potatoes...

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Madison

February 5th, 2019 Orem, UT DETAILS arrow_drop_down
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I called them for my companies warehouse being infested and they came and did their test, they explained treatment, Did the treatment plan and I never had to use them again because the problem was solved.

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Kent

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
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I had Orkin pest control for about 6 months. We had a fly problem that we couldn't figure out. They came in and found the problem. I was happy with the service but i couldn't afford to keep paying the price.

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Shayla Hankins

January 16th, 2019 Lehi, UT

Orkin has the most memorable commercials and the best service. They got the job done in an hour of less and their employees are so friendly.

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Maddy Bohn

November 15th, 2018 Gilbert, AZ

Had a great experience with it- no problems. Very reliable. Would recommend to my friends and family.

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Nathan hanzel

November 5th, 2018 Saratoga Springs, UT

Orkin has a lot of friendly customer service representatives who are willing to help anyone with a problem that they might have!

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Jason Pyrah

November 5th, 2018 Willard, MO

My experience with orkin was terrible. Customer service didn't give me a call back, I had to call three times, then their prices were ridiculous.

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Kenz

November 5th, 2018 Buena Vista, VA DETAILS arrow_drop_down
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Pricey but the product seemed to really manage the amount of bugs around our house. Worker was friendly when he came

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Bob Hiatt

October 31st, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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They were very expensive to have our house treated for pests. Then we had to pay an annual fee of between $200 -$300 to keep the warranty going. Not great.

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Deborah Hyde

October 27th, 2018 Springfield, MO DETAILS arrow_drop_down
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Orkin provides a great service at a great price. I was really pleased with the results that they provided with getting rid of our pests.

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Tasha cooper

October 18th, 2018 Chiefland, FL DETAILS arrow_drop_down
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Hello my experience with orkin has been wonderful, Barrington is a outstanding tech he cares about your family protect against bugs and all the other techs that has serviced our home, I highly recommend orkin for your home, I am 1 happy customer.

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unhappy customer

October 17th, 2018 Sayre, PA DETAILS arrow_drop_down
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We had a rat in our business and called Orkin. We are completely dissatisfied with the outcome. We were charged over $300.00 and it was not caught. They set traps similar to what I purchased at our local store. They did nothing other than what I did. I called to get my money back and was told that there is no guarantee they will catch anything. Don't waste your money. Buy your own traps, stinky spray, and tape.

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Judy

October 16th, 2018 Chesapeake, VA DETAILS arrow_drop_down
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If I could I would rate this company a zero. The customer service was terrible, Had to reschedule three times in order to get someone to come out. When tech did finally arrive, said he had to call inspector to come out. After numerous phone calls and a whole day wasted waiting for them, inspector finally showed up at 6 pm only to quote an exorbitant price with only one solution. No offer of financing if it is available. Will NOT recommend this company to anyone as they are unreliable and unprofessional.

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KATHY HOLMBERG

October 4th, 2018 Altoona, PA DETAILS arrow_drop_down
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Very bad customer service on their part. I have spoke to 3 people and have been told 3 different things. Beware of the person coming to your house because they will lie through their teeth to get out of something that needs to be done. I would not recommend them to anyone ever!!!!

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Georgianna Powers

October 1st, 2018 DETAILS arrow_drop_down
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Their inspector was bright, observant, and extremely knowledgeable. The tech was so polite and efficient!

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Leslie

August 29th, 2018 West Jordan, UT DETAILS arrow_drop_down
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Our technician showed up at the promised time. He did a thorough job and took care of all our bugs.

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Dylan Findlay

August 28th, 2018 South Jordan, UT

Showed up when promised, did the job, got rid of the critters. Awesome company!

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Ron Durfey

August 26th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Used Orkin for some pest issues and they did a great job. Had to switch to a local provider as the cost for Orkin was too high.

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Thomas Hullinger

August 24th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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They have taken care of my but problems in the past and are easy to set up an appointment with. Come right out to the house and made sure they knew my problem and then took care of it. Reasonably priced.

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Kristin G

August 23rd, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Very trustworthy company! They will come back for free if they didn’t do the job right the first time.

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Bonnie Anderson

August 21st, 2018 Lehi, UT

We've used Orkin for several years now. Pretty good for the most part.

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Hunter

August 18th, 2018 South Jordan, UT

When I made appointments with Orkin they were always on time poignant and quick on the job very good and effective workers great company!

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Liliuokalani.T

August 17th, 2018 Mililani Town, HI

Orkin is reliable and their customer service is top notch. We have 3 month recurring treatments for centipedes, ants, and roaches and most times we have no issues of seeing these pests. Orkin guarantees their work, so the few times pests did return before the next treatment, they sent a technician with a complimentary treatment. Highly recommended for product that works and great customer service!

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Latrece Shelton

August 6th, 2018 Milwaukee, WI DETAILS arrow_drop_down
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Service provider, which services all of Southeast Wisconsin. I have been having the sames issues since November 2017 even after consistent routine care. They are always late for appointments, short staff and rude customer service. The most recent issue... We contacted to schedule a service appointment on Monday and no one was able to come out until Friday...Even though their advertisement offers same day service if you call before 2 pm. In addition, they were a no call/no show for Friday's scheduled appointment . We discovered they were not planning to come after we phoned the 5 minutes short of two hour window wait time.

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Annie Pearl Byrd

August 3rd, 2018 Twin City, GA DETAILS arrow_drop_down
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Treated my house several times and followed up as scheduled. I still have the insect problem. Not worth the money or frustration.

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James Nelson

August 2nd, 2018 Falls Church, VA

Service delivery was better than any competitor. Has developed a reputable brand!

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Angela Alexander

August 1st, 2018 Baltimore, MD DETAILS arrow_drop_down
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I only used Orkin once to handle a wasp nest and the experience was okay, even though the tech seemed almost as skiddish as me when dealing with the nest.

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Patricia

August 1st, 2018 St. Petersburg, FL DETAILS arrow_drop_down
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Good on time service and termites are gone.

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Sally Albright

July 25th, 2018 Crestwood, KY

WOW. Orkin is my go to insect control. As my grandmomma used to say, "Ants are God's one mistake." Orkin is my Godsend when we are under ant attack. Before Orkin we had ants coming out of an electrical socket and my husand electrocuted himself-- don't worry he is fine. Now we have Orkin and not only are we saved from bodily injury, but most importantly, we are saved from ant infestation.

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Joe Keunen

July 23rd, 2018 Bullhead City, AZ DETAILS arrow_drop_down
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WORKS WHERE WE NEED IT. KILLS BUGS DEAD AS EXPECTED

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James B nelson

July 23rd, 2018 Las Vegas, NV

I am not sure that they are covering everything, but I think it is going well. Rodents are not in the house but we sometimes have some bugs. We found raccoons in the yard, but that is inevitable where we live. Basically we are very happy with the price and the service.

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Juan Latorre

July 16th, 2018 Kissimmee, FL DETAILS arrow_drop_down
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very reliable and customer friendly. They call before visits to determine if you have any special concerns with the scheduled service visit

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Rachael

July 10th, 2018 DETAILS arrow_drop_down
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Did a good job with my house. Representatives were knowledgeable and friendly.

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Roberta Hicks

July 10th, 2018 DETAILS arrow_drop_down
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The company is the best they be on time. With what it have to be done