Bug Man Exterminating

Bug Man Exterminating

Bug Man Exterminating has been locally owned and operated since 1994. They run their company based on the philosophy "quality and service first". It is this attitude that has kept them in the industry for over 23 years. All Bug Man Exterminating team members are licensed, fully trained, and experienced exterminators. The company specializes in green pest control solutions, and work only with the most safe and effective treatments. The company is GreenPro certified, and complies with the rigorous standards, training, and audits required to remain certified. They have also won many awards throughout the years for their impressive work in their area.

Rank Chart Our Score User Score
#1 8.6 1.3 Read Review
#2 7.2 3.4 Read Review
#3 7.1 1.6 Read Review
#65 1.1 -- Current

The Good

  • Great services
  • Specialty services
  • Certifications and awards

Great Services

Bug Man Exterminating offers eco-friendly treatments for residential properties. Eco-friendly treatments are an important factor to consider, especially if you have pets. We really like that Bug Man offers both single and year-round services as not every company offers this. Commonly in the industry, companies will not offer a single service option, but only offer year-round services. The year round service helps to prevent pests that are problematic at certain times of the year. Bug Man Exterminating specializes in services for bed bugs, termites, and mosquitoes. They also help to exterminate many other pests.

Specialty Services

Bug Man provides some specialty services that are uncommon in the industry. We really appreciate that the company tries to offer many services to benefit their customers. These specialty services set them apart from their competition. Some of these specialty services include closed crawl space care, real estate pest inspections, pre-treat and green pre-treatment services, mold prevention and moisture care, eco clear, green insulation, and restoration.

Certifications and Awards

Bug Man is a GreenPro certified company. This means that they have to maintain certain standards, training, and audits to stay certified. Bug Man only uses the most safe and effective treatments. The company has also won many local awards for their great services for the last six years. Bug Man is also a member of many associations including Roanoke Regional Home Builders Association, National Pest Management Association, NAHB, NRVHBA, RVAR, and NRV.

The Bad

  • Lacking transparency
  • Liability insurance
  • Money-back guarantee
  • Virginia only

Lacking Transparency

We found that Bug Man Exterminating is lacking a great deal of information on their website. We would like to see more information regarding prices, money-back guarantee, tailored treatments, and liability insurance. This lack of information makes it difficult for our team to rank their company effectively. It can also make it difficult for customers to choose a company that best fits their needs. We believe that customers should be provided as much information as possible so that they can make informed decisions.

Liability Insurance

We could not find any information regarding liability insurance on the Bug Man Exterminating website. Liability insurance is common throughout the industry. It insures customer's valuables in case of damages during services. This is a must have for customers. It is surprising that Bug Man does not disclose this information openly on their website. We would like to see Bug Man be more upfront about their liability insurance on their website.

Money-Back Guarantee

Bug Man does not provide information about money-back guarantees on their website. Throughout the pest control industry, it is common for companies to offer a money-back guarantee, re-treatment guarantee, or sometimes both. Bug Man does offer a re-treatment guarantee, which is beneficial for customers. However, we would like to see them provide both of these guarantees to their customers. We would also like to see Bug Man provide more information regarding their liability insurance, as this is also an extra protection for customers who use their services.

Virginia Only

Bug Man Exterminating is only available in the state of Virginia. Within Virginia, it is still in limited areas. This greatly limits the availability to customers who can use their services. We would like to see Bug Man expand outside their current service areas.

The Bottom Line

Bug Man Exterminating is only available in a small area of Virginia, and doesn't provide all of the information we would like to see. However, they do offer great services that are backed by a re-treatment guarantee. They are members of many associations, are GreenPro certified, and have won many awards for their services. We feel comfortable recommending their services for your pest control needs.

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