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Greenix

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7.6

Overall Score

LAST UPDATED: March 16th, 2023

Greenix is a pest control company based out of Utah and was identified as one of top emerging Utah businesses in 2019, per Utah Business Magazine. The company has the ability to treat a variety of pest problems and has service locations in Ohio, Indiana, Michigan, Illinois, Pennsylvania, Kentucky, New Jersey, and Utah.

Greenix employs fully licensed and certified pest control professionals, and prides itself in being a green company that meets the needs of customers seeking environmentally sustainable solutions to pest control problems. The company provides eco-friendly practices to residential consumers.

Read on to discover The Good, The Bad, and The Bottom Line about Greenix, as well as view Greenix reviews from verified customers.

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Highlight: 2022 Best Company Sustainability Award Recipient

Greenix is a recipient of the 2022 Best Company Sustainability Award for its implementation of eco-friendly products, paperless billing options, organic interior products, and disclosure of chemicals contained in pest treatments. Greenix is committed to keeping its customers and the environment safe.

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The Good

  • Residential Pest Control Services
  • Four Season Pest Protection
  • 48-Hour Service Guarantee
  • Sustainable and Responsible Pest Control Solutions

Residential Pest Control Services

Greenix specializes in developing individual service plans and treatments based on each and every customer’s needs. The company's residential pest control services cover more than 50 different household pests such as ants, bedbugs, bees, wasps, beetles, snails, cockroaches, spiders, Indian meal moths, and earwigs. Greenix also deals with rodents such as mice, voles and moles. In short, if you have a pest problem, Greenix likely has a solution.

All pest control solutions are done in-house; the company does not contract third party providers. Greenix pest control employees can provide the following:

  • Pest control
  • Mosquito reduction
  • Rodent baiting
  • Cockroach reduction
  • Flea and tick interior/exterior reduction
  • Gopher baiting
  • Mole barrier
  • Organic pest control
  • Seasonal stink and boxelder bug, lady beetles, and cluster flies reduction
  • Snail baiting
  • Termite baiting

*Some services may not be available in all areas. Feel free to call a Greenix customer service representative for more details.

Four Season Pest Protection

Greenix holds customer satisfaction in high regard, and therefore offers treatment aimed to control pests year-round. This program consists of an initial treatment, a 30-day follow up, and normal quarterly treatments.

During the initial treatment, the exterminator examines potential problem areas and lays all of the groundwork for lasting protection against pests like ants and beetles. This treatment lasts between 30 minutes and 1 hour, is more in depth, and involves more product than the following services.

Thirty days after the initial treatment, a Greenix service professional will arrive to perform the first quarterly treatment. During this treatment, the technician will carefully examine progress, make any necessary adjustments, and break the egg cycle of any existing pests on your property.

After the first quarterly treatment, a technician will perform seasonal quarterly treatments every 90 days. These appointments take less time than the initial treatment because the company's employees are performing basic maintenance, as well as carefully inspecting property for ants and other pests, and monitoring progress.

48-Hour Service Guarantee

Greenix offers a 48-hour service guarantee for customers living within its market, meaning the homeowner can expect a Greenix technician on the site within 48 hours of contacting Greenix. Upon arrival, a pest control expert will conduct a complimentary 20-point inspection of the home, identifying potential problem areas and signs of pest infestation, determining the extent of any structural damage that might exist, and forming a treatment plan moving forward.

Sustainable and Responsible Pest Control Solutions

Greenix prioritizes the safety and security of its customers above anything else. As a result, the company implements sustainable and effective treatments designed to drive out unwanted pests in a way that is safe for households. Greenix uses premium, organic products that are safe for kids and pets.

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The Bad

  • Uses Some Chemical Pesticides
  • Limited Service Areas

Uses Some Chemical Pesticides

Although Greenix strives for an organic, nontoxic approach to its pest control solutions, customers should be aware that there are instances where chemical pesticides are necessary. Greenix's objective is to minimize the amount of pesticides necessary. Also, more preliminary pricing and contract information is needed.

Limited Service Areas

Greenix is only available in Ohio, Indiana, Michigan, Illinois, Pennsylvania, Kentucky, New Jersey, and Utah.

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The Bottom Line

For anyone living in states where Greenix is available, Greenix should be a high candidate on your list of companies to call for pest control and related services. With almost a decade of experience, the company offers a suite of pest control solutions that qualify it for nearly any job.

The pest control company's (mostly) Green, organic, eco-friendly practices are a viable option for health-conscious customers with children, pets or are concerned about lessening their home's environmental footprint.

Greenix also treats pests indigenous to areas it serves, which makes it a prime choice. We recommend working with Greenix for your pest control needs.

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Star Rating

4.3

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378 Reviews

Review Breakdown

5 grade

65%

4 grade

16%

3 grade

7%

2 grade

5%

1 grade

7%

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Nate Harper Waukee, IA

Not only did they not catch any of the rodents that they claimed I had, but when notifying them we had some financial crunch to take care of, they wouldn't let us out of their 12 month contract that we pay monthly fees for. Yup, that's right, you either keep paying or they'll hit you with a $250.00 fine. To even get to that point, you have to call them multiple times, email them notification/signatures to cancel. Stay away, and just take care of pests yourselves, there is better options than this scam company.

5 months ago

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Barb

They are only here for maybe 5 minutes, walk around with a "duster" and get cobwebs,and then go to their truck and get some bug spray or powder and the are done. All for $129 a visit. You are bound by a contract for 18 mo. I got a call from a representative from the company asking how I liked the service. I told him how I felt, he said he was sorry and told me he would cancel my contract.

2 years ago

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Reply from Greenix

Hi Barb! Thanks for your feedback. We are sorry to hear that you had this experience and we want to make it right. Please give our office a call and we can get you scheduled for a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Jana Thomas

Absolutely a scam!!!!! Horrible customer service! You will be on hold, even disconnected when calling to resolve issues. They sold my neighbor and I the same package on the same day for completely different prices. They do not tell you everything that is included and blame you for not reading the contract to know and tell them what you want done. I wish I had recorded all of our conversations bc everyone tells you a different story. Save your money!

6 months ago

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Carol Luzier Warren, OH

I would give them no stars if I could. I took the 1 time treatment ($250) to get rid of my hornets. They came out 4 times and I still have the same amount of hornets I had when they started. Now they refuse to come out again unless I sign up for the yearly program. I don't want the yearly program, I just want rid of the hornets. In my opinion they are a scam, just in it for the money. DO NOT USE THIS COMPANY !!!

8 months ago

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Sa'd Al-Quadan Frederica, DE

Bottom line, never use this company at all; 1-Poor customer service, very easy to get your money through annual contracts, however, once you sign it, you would not get your promised service and you are stuck with them for a whole year. 2-They would show up at your door step without any arrangements, if by any chance they gave you a time frame to arrange your monthly service, they show up very late by many hours, You have to be physically present to observe their work, otherwise, it will be done very poorly, i observed their "service technician" through many of my surveillance cameras around my house and yard as he though no one was watching him. 3-Their customer service is very poor, one of their customer service staff hang up the phone while i was talking because she was unable to find my account. Also when you call to complaint about how they manage their frequent service all they do is to apologize for you. YOU DO NOT NEED APOLOGIES, YOU NEED GOOD SERVICE. 4-Very poor communication between their customer service office and their on-ground technicians to update them. 5-Please spare your money and do things your self, unless absolutely necessary, then don't waste money using this company. 6-Most recent example to be given for their poor service...I was notified for my service at a certain date, i called earlier that day to verify time frame, i was told no later than 2pm, i had to stay at home to wait for them but no one showed up, i called them again but of course more apologies then had to reschedule in 2 days with specific time frame, on that upcoming appointment, no-one showed up to the appointment and then was called by their service tech many hours later stating that he apologize but his boss did not notify him regarding that service, i told him i need my service and you need to come in 1 hour, he agreed, then he called me back 10 min prior to my service and told me he cannot do service due to whether condition and i need to reschedule next day, i confirmed with him with a time frame again, no one showed up next day and no one called me to reschedule a true appointment, this is how poor their service is.

10 months ago

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Allen Hoskins Southfield, MI

This poor review is strictly for the misleading agreement and cancellation process. I was told it was a one year contract, when I tried to cancel the contract I was told it was a 18 month contract. Canceling this contract has been nothing but a nightmare. I never want to deal with this company again.

6 months ago

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Julie Jonassen

Their Service has decreased (they will not come inside, etc) which I understand due to Covid), but their prices were not adjusted. They used to sweep the cobwebs and spider nests, but do not any longer.

2 years ago

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Reply from Greenix

Thank you for taking time to provide us with feedback. We are sorry to hear that you feel like your service quality has decreased. We would love to scheduled a free re-service to get this taken care of for you. Please give us a call at 844-233-7378 to get an appointment scheduled on a date and time that works well for you. It looks like we are currently servicing the interior of homes in your area. We would be more than happy to complete the interior service during that free re-service. We look forward to your call!

Nov. 16th, 2020

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Raymond Gibson jr

I didn't care for them. They were spraying for spiders and bees. I had more spiders on my home than a little bit. I wound up exterminating my contract and then exterminating the spiders myself.

2 years ago

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Reply from Greenix

Hi Raymond. Thank you for your feedback. Typically after the initial treatment, bug activity may stay the same or even increase as the bugs are getting disturbed from the treatment. After about 10-14 days, activity will decrease. If you continue to see bugs after this time, we would love to come back out and treat your home again for free.

Oct. 22nd, 2020

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Jeff

Our pest problems have continued even after we brought them back out and they keep trying to nickel and dime me for add on services to take care of things that should have been covered under the initial contract.

2 years ago

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Reply from Greenix

Hi Jeff! Thanks for reaching out. We are sorry to hear that you have had this experience, and we want to ensure that you have a pest-free home. Please give our office a call and we can get you scheduled for a free reservice to take care of those bugs. Thank you!

Oct. 22nd, 2020

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Charlesetta Columbus, OH

Terrible. I thought they were going to be effective. They don’t come inside, they don’t go in the attic. It’s throwing away money for an expensive service that is not good at all.

2 years ago

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Reply from Greenix

Hello! Unfortunately do to liability reasons we are not allowed to service in the attic. However, we do service the interior as a complimentary service. Please give our office a call and they can get that scheduled for you.

Sep. 23rd, 2020

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Anthony R Berkley, MI

We have been dealing with voles in our yard around the house for a couple years. We tried homemade traps with poison and another wildlife control company, Wildlife X Team. While we understand voles are very challenging to get rid of, we specifically asked if Greenix could get rid of the voles. Greenix’s approach was only to use above ground rodent bait stations. Personally, we have been using this approach since the first signs of the varmints came on the scene. While it may take care of a few voles, it does not kill the fast-reproducing colony underground. Greenix does not provide any additional approach other than the rodent bait stations. There are other methods to try to get rid of, remove or annihilate the sweet little monsters, but Greenix does not have any additional resources. There is also a $249.00 early cancellation fee one should be aware of. Although their approach does not effectively eradicate voles, Greenix refused to waive the $249 early cancellation fee, but only offered to put out more stations. Other efforts we have tried includes: 1) destroyer smoke bombs – doesn’t kill them all; 2) TomCat Mouse traps – effective with peanut butter, but only takes care of those that come above ground; 3) plunger style mole traps – nothing, will try the alternative (scissor) style; 4) SuperCat gopher & Vole trap – nothing yet; and 5) VoleX and Ramik – not sure how effective as the little guys are still out there tunnelling and eating. We thought that Greenix would be the company that would take care of the problem, but not in this case. Greenix may be effective against other rodents or pests, but as it relates to getting rid of voles, we are not satisfied. Spent way too much money trying to get rid of the problem. We are dissatisfied with Greenix and would not recommend this company for anything and especially if you have a vole invasion. Don’t forget that you have to proactively call to make sure they do not continue to schedule you after the one-year contract is up. If anyone has a sure way of getting rid of these pests, patent it and start your own company. We need real solutions.

1 year ago

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Bre Middletown, DE

Never impressed with the service. Decided to cancel when they never showed up in the month of November ( like the contract said they would) They decided to show up at my door step 5 days before Christmas with zero notice (which I was promised I’d get a few day notice before any treatment) when I called to cancel the sales rep said I had to have one more treatment and they would give it to me at a discounted price before I could cancel) 3months later Greenix shows up at my door step for a treatment (again no email notification a few days before- I also checked my spam) Thankfully I was home to tell the man I had canceled because they would have been making fraudulent changes to my bank account. I called the next day questioning why I was still being put on their treatment list and they said my contract was still active. The ignorant, disrespectful and cocky sales rep kept repeating himself, trying to sell me a cheaper deal when all I wanted to do was to cancel for the SECOND time. He was either making a joke out of the fraudulent situation or just could not comprehend any of the conversation. I’ve never been so disrespected that I needed to hang up on a sales rep before! Overall horrible experience!!!!!!

1 year ago

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Brad Bacher Cincinnati, OH

$250 Cancelation fee. Moving, and wanted to save money for future home vs. transfer services. you cannot cancel without paying a $250 cancelation fee. Would not recommend becoming a monthly customer. Was not happy with Carlos as their customer service line. Very disappointed to end this business relationship that way.

9 months ago

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Gregory Kitchen

Worst customer experience of my life!! Account manager Adam (refused to give me an employee #) was absolutely the most unprofessional employee I've ever talked to. I really hope the conversation was recorded and used as a perfect example how not to speak to a customer. Would never let them on my property again... the worst!

9 months ago

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Shpresa palucaj Naples, FL

Don’t try to cancel they keep you on hold for 10 minutes before they tell you can’t get out with out a fee even though you’re contract with them is over! Don’t sign your name Their is other companies out there way better and a lot cheaper

10 months ago

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Jesse B Pittsburgh, PA

Tonight my wife was verbally assaulted at our front door by a Greenix sales person who refused to leave our front porch and called her a "crazy b*tch" when she asked him to leave. Apparently, he has been harassing others in our neighborhood and is quite the talk on Nextdoor and the local Facebook group. We spoke with the local police and they recommend that others call in if they are harassed by the Greenix sales team (who appear to be soliciting illegally without a permit).

1 year ago

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Dawn

Customer support is not bad but their service sucks. They can’s get rid of any insects whatsoever. I would love a full refund.

2 years ago

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Reply from Greenix

Thank you for your feedback. We are glad that you have had a positive experience with our customer support representatives. We are so sorry to hear that you feel like the treatments are not being effective. Please give us a call at 844-233-7378 so we can find a solution to best meet your personal needs!

Nov. 16th, 2020

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Matthew Stein

Product did not work and yet, they do not refund your money. Oh, but they did "waive" my cancellation fee due to COVID.

2 years ago

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Reply from Greenix

Hi Matthew! Thank you for your feedback. We are sorry to hear about this! We want to ensure you have a pest free home, so we would love to come back out for free to retreat and make sure that all of the pests around the home are gone. Please give our office a call and a representative will be happy to help you schedule that. Thanks!

Oct. 22nd, 2020

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tiger lion Novi, MI

I am current customer since last one year, they signed the contract for an year and just show up every quarter for the money, In my house there are bunch of ants and this problem remains since we signed the contract they don't respond. I am cancelling the service going forward and will not recommend anyone to use this company

1 year ago

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onthemap27 Philadelphia, PA

Hands down the biggest scam going. DO NOT HIRE THIS COMPANY. After explicitly saying you do not have permission to charge my credit card, they did. They randomly show up and "say" they treated, but you will never know. After they send you a bill and let you know they treated an area that doesn't even exists. BUYER BEWARE

3 years ago

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Reply from Greenix

Hello! We are sorry to hear that you had a negative experience with our company and would like to make this right. Please give our office a call and we can further assist you in coming to a resolution.

Sep. 23rd, 2020

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Jonathan Baker Clarksville, TN

Not at all happy with our services or products provided I wound up having to treat my home myself to solve problems in my walkout basement with products from a hardware store!

1 year ago

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Ravi Subbarayan

Terrible company, lousy, ineffective product, gotcha deals, rude and obnoxious support

2 years ago

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Reply from Greenix

Hi Ravi! We are sorry to hear that you have had a bad experience and we want to make this right! Please give our office a call at 844-233-7378 and a representative will be able to better address your concerns. Thank you!

Oct. 22nd, 2020

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Joe

Was not happy with them at all. After treatment still had bugs. Came out to repeat no better

2 years ago

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Reply from Greenix

Hi Joe! We are sorry to hear that! We want to ensure that you have a pest-free home. Please give our office a call at 844-233-7378 and a representative will be happy to schedule you for a free reservice. Thanks!

Oct. 22nd, 2020

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Lila Sullivan Osseo, MN

Unreliable, poor service, frequent and repeated cancellations the SAME excuse. More expensive and less service.

9 months ago

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Michell Hyer

Sales people are awesome. Product is horrible

2 years ago

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Reply from Greenix

Hi Michell. Thank you for your feedback! We are sorry to hear that you had a negative experience and we want to ensure your home is pest free. Please give our office a call at 844-233-7378 and a representative will be happy to schedule you for a free reservice to ensure that you have the best experience possible. Thanks!

Oct. 22nd, 2020

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Eric Schottenstein

Poor. Communication back to the customer.

2 years ago

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Reply from Greenix

Hi Eric! Thank you for reaching out. We are sorry to hear you had this experience! Please give our office a call so we can address any concerns you have. Thank you!

Oct. 22nd, 2020

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Dmitriy Kogay Wayne, PA

Canceled my appointment 3 times in a raw.

3 years ago

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Reply from Greenix

Hello! We are extremely sorry that your appointment got cancelled three times. Please give our office a call and they can get you scheduled as soon as possible.

Sep. 23rd, 2020