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Dodson Pest Control

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18 User Reviews

6.7

Overall Score

LAST UPDATED: April 12th, 2021

Dodson Bros. Exterminating Co., Inc. started was founded in 1944 in Lynchburg, Virginia. Today, the family owned company boasts being one of the largest family-owned pest control companies in North America. The company provides both commercial and residential pest control services, termite control, bed bugs, moisture control, and rodent management.

Dodson Bros. currently provides pest control services to residents of Virginia, West Virginia, North Carolina, South Carolina, Eastern Tennessee, and the District of Columbia metropolitan area.

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The Good

  • Integrated Pest Management
  • Several Different Treatment Methods
  • Termite Control
  • Commercial Services

Integrated Pest Management

Dodson Bros. knows that household pests are more than just a nuisance. Ants, rodents, roaches, and other problem pests can lead to structural damage and health problems. The pest control company states that its technicians use a comprehensive and efficient system to remove any pests from the home. Using Integrated Pest Management (IPM), the company will identify any pest issue, and eliminate contributing factors that enable unwanted pests to survive.

Dodson Bros. covers a number of bug and wildlife species to fit your pest management needs:

  • Ant Control
  • Bed Bugs
  • Bird Control
  • Carpenter Bees
  • Centipedes
  • Cockroaches
  • Crickets
  • Earwigs
  • Fabric Pests (like moths)
  • Fleas
  • Flies
  • Ladybugs
  • Mice
  • Millipedes
  • Mosquitoes
  • Pantry Pests
  • Rats
  • Spiders
  • Stinging Insects
  • Stink Bugs
  • Termites
  • Ticks
  • Wood-Destroying Beetles

Several Different Treatment Methods

After the initial inspection, the technician will come up with a customized treatment plan to address any concerns. Depending on the type of pest and wherein the home, the problem occurs will determine what kind of treatment is needed. Homeowners and business can expect any of the following treatments:

  • Exterior Protection — a continuous barrier around the exterior of the home that prevents infestation
  • Insect Growth Regulators — replicating an insect’s natural hormones to disrupt natural growth and development
  • Bait —  using devices like ant traps to attract pests out of their protected environment and eliminate them with consumable baits
  • Directed Contact — Directly applied products and materials to the pests
  • Void Treatment — Treating enclosed areas (interiors of walls and underneath cabinets) to eliminate pests
  • Crack and Crevice Treatment — Strategically placing materials where insects live, breed, and hide
  • Structural Fumigation — More extreme cases might require fumigation

Termite Control

Following a positive termite inspection, Dodson Bros. uses an effective termiticide called Termidor. Termidor is applied underneath and around the home. When a termite comes in contact with the insecticide, it becomes a carrier and will transmit the termiticide to the rest of the colony.

Commercial Services

Pests are bad news for a business. That's why Dodson Bros. offers commercial exterminator services for a number of different business types. Whether it's a restaurant, warehouse, retail store, or a housing complex, unwanted pests and critters can ruin a company's reputation.

Businesses interested in working with Dodson Bros. to get rid of a pest problem will need to fill out a request consultation form on the company’s website.

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The Bad

  • Plan Details
  • Employee Training
  • Lack of Additional Services

Plan Details

There are few details as to what a pest control plan contains. Dodson’s site simply states that it uses the Integrated Pest Management system to identify and treat pests and that the company has several strategies when it comes to managing pests. Before signing up, many customers like to know the details of what their treatment plan will contain and how often it will be implemented. While a pest control treatment plan does depend on several factors, it would be helpful to customers to have at least a general idea of what to expect.

Employee Training

Dodson states that its employees have the knowledge and training to treat any specific pest problem, but it does not say what kind of training or certification its employees go through. Leading pest control companies like Terminix put their technicians through rigorous certification programs like the National Pest Management Association's QualityPro and GreenPro programs.

Lack of Additional Services

Other companies in the industry will offer additional services alongside their pest control plans. Dodson does not offer any kind of lawn, attic, or crawlspace services.

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The Bottom Line

Dodson Bros. has been in the pest control industry for 75 years now and many customers recognize the bright yellow trucks driving around town. The company strives to provide safe and effective pest control services and aims to keep its customers happy and satisfied.

However, a few things are missing from the Dodson Bros. website that would be helpful to homeowners and businesses looking to make a pest control purchase. Not having a thorough overview of what a treatment plan entails and not disclosing what kind of training/certification employees have, is slightly concerning. Additionally, there are no extra services, so customers will have to find another company to service their lawn, attic, or crawlspace.  

We recommend that consumers call the company to find out more and compare Dodson to other pest control companies.

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Star Rating

3.9

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18 Reviews

Review Breakdown

5 grade

67%

4 grade

6%

3 grade

0%

2 grade

6%

1 grade

22%

Sentiment Criteria

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samcn0696 Hurlock, MD

I would like to take this opportunity to thank Dodson Inspector Aaron E. of the Newport News, VA office, for responding to give me an estimate on a termite treatment and detail what Dodson has to offer. After conducting an inspection of my property he gave an in-depth briefing of his findings and what Dodson could/could not cover and why. He was most pleasant, totally professional, knowledgeable, and gave a truly honest assessment/recommendation, which is rare these days. Thank you and your honesty is most appreciated. Well done!

5 months ago

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Cathy Hampstead, NC

Chandar F has been my service tech for over a year. He always gives a courtesy call to let me know he's coming and then arrives promptly. He has a wonderful attitude and is very professional. Mr. F is a great asset for Dodson Pest control.

7 months ago

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Linda Martin , GA

Elijah B just left my house for my monthly inspection. He did a thorough inspection just like it was the first time here. Checked everything outside and replaced any items that needed to be replaced. He explained in detail a few things about these critters, lol I didn't know. He sent me a text about 4 days before letting me know when he would be here. Totally satisfied with him and this company. I would highly recommend. They deliver what they advertise!

1 year ago

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Dave , VA

I signed up for a annual contract, my one concern was if they did not perform what was my remedy. I was assured that if something was not right they would keep trying until I was satisfied. Well, three months in I have an ant infestation. I just had a treatment, so I called to get a retreatment. I know my tech is out on vacation, but I did not know the company stopped working and had no backup in his absence. I called three days ago about my retreatment and I am still waiting for my first callback. Not away to run a railroad. Stay away from this company , they promise everything and deliver nothing.

11 months ago

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Price Cathedral AMEZ Church Wilmington, NC

Love the service Chandar F provides. Courtesy call so someone can be available and is truly knowledgeable of what the company provides.

6 months ago

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William J. Correnti Hampstead, NC

Company has always done a good job for us. They have always been pro active and done excellent job. Very pleased with them

7 months ago

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Finley Village Hickory, NC

Technician is always friendly and knows what he is doing. I like that they are consistent with the scheduling of service and arrive when they say are going to.

1 year ago

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Heather Washington, MI

Rick W, from Dodson, has been my exterminator for the past 2 years - in Hampton, VA. He is extremely knowledgeable, friendly and keeps my house pest free.

1 year ago

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Heather Staunton, VA

"I'm here to sell product" said John the technician in Staunton. He failed to identify, locate or remedy a severe bird Mite infestation. He was condescending to me, treated me as if I was delusional and told my landlord what he wanted to hear only as my landlord's wallet was the one he was trying to tap into. Typical salesman tactics. He sold LL on a "fungus" attic treatment. Got him for over a grand and down payment secured before he left. Bird nests in awnings, bird excrement piling up by windows and mites climbing curtains every warm day we have. Gross negligence. Unethical. He said to me "report me" when I expressed my feelings about his "inspection" here. I've tried to talk to owner, nobody returns calls. He did get some instant karma coming out of the basement as he smacked his head on the doorframe. I had to laugh. Consumers beware.

2 years ago

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Review Source

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21plustax Hopewell, VA

I moved into a home and had no idea of the infestation that was in the home. We tried a few store brought remedies and to no avail. Called Dodson and I was amazed at how many insects were killed and didn't return.

1 year ago

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Faye L Oakley Graham, NC

Very satisfied with David M,he is very friendly and helpful.Always reliable and on time.Totally satisfied and highly recommended

1 year ago

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Manda Farmville, VA

Dodson came to take care of the mice and rats. Did not go over the service agreement! Or even mention what it meant, NEVER heard the word CONTRACT! They said I would have to pay a little more than $200, 25 thereafter. Was charged $50 ongoing instead for about a 5 minute job. Ants and spiders are still a problem, so I called to cancel...she said "okay!" However, even after the scheduled date, they were banging on the door but left before I could answer...did leave a bill for $50 though! Laughed at me when I called! Terrible, unethical "men"

2 years ago

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Tracy Galax, VA

Very satisfied with Dodson Bros! Kelly M is always very helpful, friendly and ready to assist in any areas I may have an extra need!!

2 years ago

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amy kelly ,

Chandar F is always professional, efficient and truly a kind soul. Highly recommend his service.

9 months ago

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Michael Conboy Harrisonburg, VA

Initial visit very high. $200 for 30 minutes. Not effective. Paid a year in advance. Supposed to have service every two months. Did not get it. Cancelled our agreement. Took forever to get money back. Would neither do business with them again nor would I recommend them.

2 years ago

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Betty Cummings Clarendon, NC

First time not free.Had to sign a contract,told an agent would call to make appointment in 2 months.Well,the ugly.First spray not affective.I bought 2 gal bug spray and redone job every week.2 montrhs past and no notification.Want to cancel and get a better pest controller.

3 years ago

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Motel6 Columbia, SC

Remy comes on time and is very honest about his findings. I appreciate his patience and knowledge.

1 year ago

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Rebekah Lynchburg, VA

They are really reliable and trustworthy

2 years ago

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