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Aptive Environmental

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9.7

Overall Score

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Lori Roberts Gilbert, AZ

Awesome and informative helpful friendly and smart respectful of my barking dog. Nice job!!

4 years ago

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Glory Hialeah, FL

I’d like to have Raina be environmental tech that comes out always! She’s great!

4 years ago

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Plano Resident Plano, TX

Good work. Thorough. Plus the tech is nice guy. Friendly, courteous, interested in his work.

4 years ago

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Brian Glass Maple Grove, MN

I had some returning spider problems in between regular service intervals and Aptive came out to fix the problem.

4 years ago

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Henry Anderson Marlton, NJ

The tech was great and very helpful. He was very thorough and he explained everything.

4 years ago

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Joanna Kent, WA

Treatment seems to have gotten rid of small ants. Pretty much disappeared after first treatment.

4 years ago

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Matt Kesl Saint Charles, MO

You guys didn’t even show up to the right house....like maybe you guys killed it for the random person you did it for, but I’ve been sitting here all day and you people didn’t show up. Will be canceling.

4 years ago

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Reply from Aptive Environmental

Sorry to hear this, Richard. Please contact your local branch so we can make this right!

Jul. 19th, 2019

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G Los Angeles, CA

Customer Review Video

4 years ago Edited June 1, 2022

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Mike S East Islip, NY

Paul did a great job on the re-service. He listened to my areas of concern and addressed them appropriately.

4 years ago

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Robert Blanco Denver, CO

It is a good company, they do what they are supposed to do. I haven’t had a issue with bugs around my house.

4 years ago

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Michael Carr Cincinnati, OH

Justin called ahead and was on time for the appointment. He was knowledgable and thorough.

4 years ago

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Cisco Fort Lauderdale, FL

both sales person and the tech that came out today were very professional. so far so good.

4 years ago

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Debbie Whitaker Gilbert, AZ

Punctual, friendly, and fast....sprayed everywhere we needed, what more can you ask for! :)

4 years ago

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Merle Morton Grove, IL

Morgan called to let me know she was on her way. She did everything I asked her to do.

4 years ago

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Tom Harris Friendswood, TX

Aaron was the best! Polite, courteous, thorough, professional. Would love to see him again!

4 years ago

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Dolores Sochacki Macomb, MI

Quanzell did a very good job and was very professional and courteous. Thank you.

4 years ago

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Wendy L Kikkert Arcadia, CA

It was lovely to come home and have the wasps' next by our front door removed! Thank you!

4 years ago

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LORRAINE Farmingdale, NY

Keith was so very nice, knowledgeable and professional. We hope he is our permanent technician.

4 years ago

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Kristine San Antonio, TX

Great customer service, quick and will come out, without charge, in between services.

4 years ago

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Charles Jack Loveland, CO

7/13/2019 Kyle M: Polite, friendly, knowledgeable, innovative, used a tool it seems only he has.

4 years ago

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CYNTHIA ZUNIGA Pompton Lakes, NJ

I was told the spiderwebs were going to get removed around the house, when i came back i could still see them all by the main door and windows

4 years ago

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Rick Haskins Blue Springs, MO

If Damon is an example of all your technicians no wonder your company is successful

4 years ago

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Jeff Chesterfield, MO

Don did a great job and took time to discuss and understand our current pest issues.

4 years ago

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connie Akron, OH

Tech was thorough and explained what he did thoroughly He was friendly and kind

4 years ago

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Robert Kmetz Austin, TX

Johnny B was a great representative for you company. Did everything I asked. Thanks.

4 years ago

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Andrew Minor Lake Stevens, WA

Unacceptable. I was told that the spider webs would be knocked down around the house. Well guess what they weren’t. I want my money back. This was just waste of time and my money. Thank you for nothing...

4 years ago

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Reply from Aptive Environmental

Andrew, so sorry to hear you haven't received the service you were promised. Please reach out to the local branch so we can make sure you are properly taken care of. Thanks so much in advance!

Jul. 15th, 2019

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Val W. Muylle

Brandon G arrived on time and performed the services in a quick and efficient manner.

4 years ago

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NJuanez Tustin, CA

Tech arrived right on time. He listened to my problems, he took really good care to and was quick!

4 years ago

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Dawn Reimer Walled Lake, MI

I was very impressed with my sales tech. Very thorough in his review of services!

4 years ago

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Rob Hockley, TX

Good service, respectful, really focused on the true needs of the property. Would recommend!

4 years ago

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Andy Salcido Simi Valley, CA

Abigael was very friendly and informative on what he was doing and on the areas of treatment

4 years ago

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Sonia Hernandez Austin, TX

very polite and prompt he always calls before showing up and covers all the areas well

4 years ago

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Mark Walled Lake, MI

Lochlan did a fine job answering my questions and inspecting the house and yard.

4 years ago

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Jeffrey Naier Wantagh, NY

Technician was very professional, and listened to all my concerns, treated areas I mentioned.

4 years ago

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Betty Danville, IN

Ryan B was our technician and he did a great job. He was thorough and answered all my questions.

4 years ago

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Florence Bermudez Mastic, NY

Tanner was very courteous Pleasant and explained All Phases of the work that he was performing

4 years ago

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John Middleton, WI

Introduced himself before and after treatment. Very professional. Explained what he did.

4 years ago

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.Ercan Calgaz Rocklin, CA

He seemed a bit reclusive. Not that this is a bad thing, but I was led to expect that I had to help, when I did not.

4 years ago

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C. DeMartino Kansas City, MO

Technician Robert W did a great job in my yard today and he was very respectful.

4 years ago

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Terry Parsons Canton, OH

Original sales contact (Hunter J) & Service Pro Technician (John C) were knowledgeable, professional, & helpful.

4 years ago

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Deepa Thekkekara Missouri City, TX

I never got a notice that you all were coming today. I was home for the majority of the day and the person did not ring the doorbell. I would like to receive a notice before you come treat next time.

4 years ago

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Reply from Aptive Environmental

Absolutely! Please feel free to reach out to the local branch with any further requests :)

Jul. 12th, 2019

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Scott Caylor Friendswood, TX

Very pleasant tech. Explained what he was going to do and verified before leaving

4 years ago

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James Pifer Colts Neck, NJ

The service provided by Justin S was exceptional. WOW! He deserves the $5.00 bonus.

4 years ago

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Dan Sugar Land, TX

Technician actually came before I got the call that he would be there within 30 minutes.

4 years ago

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Pczajka Hewitt, NJ

Representative was very thorough and knowledgeable I would definitely recommend these services

4 years ago

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Tammy Crescent Township, PA

So far we are happy with the treatments we have received. We see bees dying and no spiders, centipedes etc. inside.

4 years ago

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Ron Sanchez

The Representative was professional, courteous, informative and respected my wishes and directions.

4 years ago

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Linda Castaldi Carrollton, TX

First visit. Very professional. Hope Aptive lives up to what the salesman promised.

4 years ago

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Tami Saint Paul, MN

The same guy has been going door to door in the Red Pine Elementary Neighborhood of Rosemount/Eagan MN for 3 days now. He has knocked on the door 3 times. I do not like companies soliciting business this way.

4 years ago

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Reply from Aptive Environmental

Sorry for the disturbance, Tami! We'll look further into this on our end.

Jul. 16th, 2019

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Terry D West Chester, PA

Excellent customer service, new company we used this pass summer, if any issue they respond immediately..

1 year ago