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American Pest

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7.8

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Sade b Oklahoma City, OK

I had to deal with maggots when a neighbor was dropping food on my balcony. It took me weeks to get rid of them until I contacted this company. They were able to exterminate them completely in one day! I recommend this company

2 years ago

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Reply from American Pest

Thanks for the review, Sade! We are glad to hear that we meet your expectations, and looking forward to working with you again!

Jun. 8th, 2022

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Fernando

We had multiple bees nests around how home. I am allergic so naturally I was freaked out anytime I did yard work. At least I was until I called American Pest. They came out and took care of the nests without killing all the bees. I know how important bees are to the environment so I was happy they could help without hurting them.

2 years ago

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Reply from American Pest

Thanks for the awesome feedback, Fernando! We work hard to meet our high expectations, and we are delighted to hear we hit the mark for you. Looking forward to working with you again soon!

Jun. 8th, 2022

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Kaitlyn Rios Ogden, UT

American Pest has been an efficient company to use for pest control. They always rid my house from any kids of insects after they come and spray. Their technicians are friendly and knowledgeable, and quick to finish their services. The appointment is kept and they are on time every time. I will only use American Pest as they are the right choice.

4 years ago

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Reply from American Pest

Kaitlyn, thank you for the great review! We are so happy you were pleased with your pest control services and we can’t wait to work with you again soon!

Jun. 8th, 2022

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A irene kress Ellicott City, MD

Friendly efficient effective dependable. I have already recommended them to others .

5 years ago

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Clay/Watkins Washington, DC

American Pest has proven to be consistent, thorough and involved when dealing with our rodent issues.

5 years ago

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Dave Fulton, MD

this company makes commitments and keeps them. The quality of the product is unparalleled.

5 years ago

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Rita Silver Spring, MD

Great people. Have been a customer for many years. Sam and Keith are so personable.

5 years ago

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Brian Aldie, VA

Level of service has been declining. Missed last scheduled appointment without notfication...Then did not complete all of the services technician committed to performing.

5 years ago

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Anonymous Chevy Chase, MD

Because I set up an appointment to be home so the technician could take care of several problems, but he only addressed one and then left and I didn't know until later.

5 years ago

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BK Washington, DC

They come on time and if you need them for a spot treatment, they come out at no charge

5 years ago

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Kristine Bageant Ellicott City, MD

Good satisfactory service don't really have another pest service to compare. But our needs have been met.

5 years ago

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xmmwx Lanham, MD

All of the technicians are helpful and professional. Customer service has always been pleasant to deal with.

5 years ago

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Kevin Frederick, MD

They've always been very accommodating. We got a program to get rid of them mice and they got rid of them.

5 years ago

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Kelly Stafford, VA

They are on time and communicate well responses. They are reliable and the service works.

5 years ago

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Edward Springfield, VA

They respond to whatever needs I have. They let me know when they're coming. They're hands on.

5 years ago

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Sara Haymarket, VA

Most reasonable company as far as pricing goes. They are responsive when we need a service call.

5 years ago

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H Washington, DC

Got the service because there were crickets in the basement, but when I go down there, I still see crickets.

5 years ago

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Kristen Chantilly, VA

Every time I have called them with anything, they have addressed the issue right away.

5 years ago

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Sri Ashburn, VA

They haven't ever declined a request that I've had. I still see a lot of pests in the house, so I don't know how effective everything is.

5 years ago

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Kristine Laurel, MD

Technician who serviced my house was very thorough, and told me everything he was doing. Customer service on the phone was very helpful and prompt.

5 years ago

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Margie Sterling, VA

Communication with American Pest is very good. Treatments have been very effective.

5 years ago

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Kevin & Sarah Bristow, VA

They always come when they say they will. They haven't done anything above and beyond, but we have been happy.

5 years ago

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Stephen Gainesville, VA

They always come out when there are problems. They are prompt and courteous, with good results.

5 years ago

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Charles Gorelik Falls Church, VA

Doing great. They show up when indicated. We haven't had any pest since hiring them. No complaints.

5 years ago

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Franco Centreville, VA

Knowledgable technicians. Easier to schedule treatment days. Safer chemicals used.

5 years ago

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Annette Hyattsville, MD

The service man who came out was thorough,friendly,patient and I believe demonstrated excellence

5 years ago

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John Great Falls, VA

Comletely got rid of all bugs in and around the house. Very responsive. Grest customer service.

5 years ago

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Anonymous Bethesda, MD

Not sure they have performed the service the last two visits. No report left at the houae or emailed without requesting it. Cobwebs remained as well.

5 years ago

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John Washington, DC

Every time I call them very quick and prompt about getting an answer. They're very solution minded.

5 years ago

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Joseph Fredericksburg, VA

The tech was on time, he called and said that he was there and then called me after it was done and left a report.

5 years ago

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Douglas Columbia, MD

I've had a problem a couple of times when I've needed immediate service and I've had to wait too long.

5 years ago

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Anonymous Takoma Park, MD

The technicians come out fairly immediate whenever we call. The services seem pretty effective.

5 years ago

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Stephanye Loftin Lanham, MD

There is too steep a gorge between my expectations for service and AmericanPest’s capability to provide service as promised. Thrice, its lack of commitment underscoreed my concern: * Ryann scheduled my initial inspection for bedbugs for Tuesday, July 14 between 9 and 11am. This did not happen. An additional concern was that I received no follow-up contract from anyone associated with AmericanPest. After I again contacted Ryann, a new timetable was set for the next day. * Verbally, I was told with reinforcement via email that Torrence was being scheduled to arrive no later than 1pm the next day (July 15). He did not. * Additionally, Ryann assured me, verbally and via email, that “if [Torrence] is running late [he will] notify [Ryann] immediately so that [Ryann] may be in contact” with me. Neither did this courtesy occur. Consequently, these breaches of trust terminate my current and future business dealings with AmericanPest. Hopefully, the standard AmericanPest revealed to me does not mirror the industry’s standard.

4 years ago

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Brittany Mayes Winston-Salem, NC

Stephen is awesome to work with! Any time we have an issue between annual treatments, he is out promptly to assist. We have used this company with 3 residences now. Highly recommend!

2 years ago

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Reply from American Pest

Hi Brittany, thanks for your kind words! We appreciate you taking the time to share your experience with us, and we are so glad you liked Stephens work. We will be sure to pass along your kind words. Have a great day!

Jun. 8th, 2022

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Haley Evers Lehi, UT

Americanpest keeps all sorts of critters you don’t want in your home not just in it but away from it! They want everyone to get what hey deserve and that’s not creepy crawlers in your home. The one and only bad thing is it takes forever for them to spray your home. It took them 3 hours for mine and mine is an apartment!

6 years ago

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Reply from American Pest

Hi Haley, We appreciate the feedback, however, I'm not sure that you have the right company for a few reasons. I can't find your name in our database and we don't service the Utah area. We are, however, happy to hear that creepy crawlers aren't invading your home!

Oct. 19th, 2018

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Anonymous Washington, DC

Customer service is not the best in communicating. Also it too a t least a year to get the pest issue under control.

5 years ago

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Anonymous Aldie, VA

Not up to expectations. Just come and check the box. Do not ask customer or pay attention to what customer wants to be taken care of

5 years ago

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M Perez Centreville, VA

Our Tech Beth is very through and very knowlegable does a great job.

5 years ago

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Anonymous Potomac, MD

Customer service is responsive and technicians are courteous and thorough.

5 years ago

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Laura S. Fredericksburg, VA

The technicians and customer service has always been so nice and helpful.

5 years ago

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Anonymous Potomac, MD

they are always on time and take care of any problem we have

5 years ago

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Ken and jordan Bethesda, MD

Technicians are thorough, accommodating to schedules and friendly!

5 years ago

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David G Glenwood, MD

Quality of service of our tech- he's great. And the unlimited service visits.

5 years ago

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Rodgers Ashburn, VA

We have noticed an improvement in the mosqiuto situation, particularly near our pool.

5 years ago

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Anonymous Falls Church, VA

personel are always very pleasant and thorough with explanations

5 years ago

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Paul Nahay Silver Spring, MD

Went above and beyond in helping with special humane rat treatment.

5 years ago

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customer Ellicott City, MD

happy with the service but I wish the technician would spray inside my garage as well.

5 years ago

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Megann Leesburg, VA

I love the excellent work they do. They are always prompt and courteous.

5 years ago

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Griggs Silver Spring, MD

The last service visit was inadequate, despite our direction. Left after a short time and didn't address the usual problem areas.

5 years ago

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Anonymous Gaithersburg, MD

The people coming out to the houses are knowledgable and great to work with

5 years ago