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American Pest

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7.8

Overall Score

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Amparo Lorton, VA

Our inspector is very friendly and listens to our concerns.

6 years ago

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Heather Cook Gaithersburg, MD

techs have always been very friendly and professional.

6 years ago

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Ron Lanham, MD

Technician was very curious and knowledgeable

6 years ago

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Sam, Jessica Washington, DC

Reliable, dependable, professionalism and great customer service

6 years ago

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Anonymous Gainesville, VA

Overall excellence and courteous service.

6 years ago

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Cunningham Aldie, VA

Most of the time/visits are 100 %. Just thought 4 stars was a very good review

6 years ago

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Anonymous Warrenton, VA

Service has been great. Very responsive with callbacks.

6 years ago

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Cindy Gunn Fairfax, VA

Timely, professional, Good communication and follow up

6 years ago

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Anonymous Odenton, MD

Great . Very professional. They are awesome, thanks

6 years ago

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All the techs are professional and nice. Bethesda, MD

Customer Service is top notch and knowledgeable.

6 years ago

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Anonymous McLean, VA

Very good service. Response sometimes is not as fast as we would like.

6 years ago

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Michael Dundalk, MD

They've always been nice and have come out to the house.

6 years ago

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Shannon Gainesville, VA

The customer service is pretty responsive. The program I have does a good job.

6 years ago

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Colin Hyattsville, MD

They have good customer support and they do the job that you ask them to do.

6 years ago

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Anonymous Washington, DC

Easy to work with. Responsive to my schedule.

6 years ago

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Beth Laurel, MD

Always responsive and rid my home of pests!

6 years ago

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Millicent D. Chantilly, VA

The technicians for American pest are very knowledgeable.

6 years ago

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Anonymous Gaithersburg, MD

HAVING THE SAME PERSON COME EVERY-TIME HELPS

6 years ago

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Anonymous Reston, VA

They have provided consistent service and are reilable

6 years ago

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Frizzera Silver Spring, MD

Clear competence of the technician. I also appreciated his punctuality.

6 years ago

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Anonymous Dumfries, VA

Great service. Always positive attitudes from the employees

6 years ago

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Dolly District Heights, MD

The rep was making excuses for rodents inside the house and I told him if the outside is sealed the rats will not continue to come inside.

6 years ago

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Joseph Oakton, VA

The customer support answers instantly when I call.

6 years ago

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thomas Lovin Duluth, GA

American Pests did a good job killing the rodents in the basement but failed to take precautions for prevention. Killed them but they found their way back.

2 years ago

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Reply from American Pest

Thank you for choosing American Pest, Thomas. We're sorry to hear that you've had a problem with rodents returning after we've treated your home. Our team takes great pride in their work and we want to do everything possible to make sure the pests are gone for good, we would be happy to send one of our technicians back out to take a closer look and see if there's anything else we can do.

Our pest-free pledge is included in all our ongoing programs, which means that if any of our current customers is having problems with pests in between their scheduled services, we will come back and treat it at no additional cost.

Thank you for your business and please don't hesitate to reach out if there's anything else we can do for you.

Aug. 10th, 2022

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Rick Froid Park Ridge, IL

American Pest was by far the best as being more extensive and finding the trouble areas for our ant infestations. Top Notch Company !

2 years ago Edited March 9, 2022

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Reply from American Pest

Rick, thank you for the great review! We are so happy you were pleased with your pest control services and we can’t wait to work with you again soon!

Jun. 8th, 2022

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Roman Christiansen Pleasant Grove, UT

American Pest Control came to my house and took care of all my pest problems! Everything went smoothly and the guy was great!

4 years ago

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kennedi Pleasant Grove, UT

american pest coverage is outstanding. We never had problems after they came. They always call ahead of time, and notify me when complete. very recommended

5 years ago

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Reply from American Pest

Thanks for the kind words, Kennedi! We're happy to hear that our services exceed your expectations. We will keep working hard and look forward to seeing you at your next service! If you should need anything before then, please don't hesitate to give us a call!

Nov. 30th, 2018

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Mark Arlington, VA

They eventually fixed the problem but the customer service left a lot to be desired

6 years ago

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shay Ashburn, VA

On schedule, good people who do a great job.

6 years ago

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None. Burtonsville, MD

They do not coordinate appointment times with the customer; they just assign one to you that's convenient for them.

6 years ago

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Anonymous Woodbridge, VA

Shows up on time and employees professional,

6 years ago

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Anonymous Fairfax, VA

Service excellent. I wish the cost were lower.

6 years ago

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Leslie Gaithersburg, MD

They are pricey and the price goes up frequently

6 years ago

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Mike Arlington, VA

professional service and good communications.

6 years ago

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Anonymous Damascus, MD

I think the company did not educate me on the second year of service I did not order.

6 years ago

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Patrick Silver Spring, MD

A couple lingering issues despite multiple visits

6 years ago

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Sydney Charleston South Jordan, UT

This company is great! We have used them for years. They are reliable and have always been successful with keeping our house clear of bugs!

3 years ago

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Reply from American Pest

Hi Sydney, thanks for your kind words! We appreciate you taking time to share your experience with us, and we look forward to working with you again in the future!

Nov. 16th, 2021

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Alina Burt Ashburn, VA

The last treatment that was done by your reresentative was insatisfactory.

6 years ago

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Anonymous Owings Mills, MD

Forget to get tenants signature otherwise ok

6 years ago

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Kiely Washington, DC

service is on time but the bugs never seem to go away....

6 years ago

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Raffaella Herndon, VA

Results were fast. Service was okay, but not excellent.

6 years ago

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Tomas Tovias El Paso, TX

American pest was wonderful they solved my pest problem in the barn I have no complaints

2 years ago

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Jesse Prince OK

Great company to do business with, fast customer when I had to call them. Highly recommend.

2 years ago Edited June 3, 2022

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Reply from American Pest

Jesse, thank you for the great review! We are so happy you were pleased with your pest control services and we can’t wait to work with you again soon!

Jun. 8th, 2022

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JaylenOlivia Savannah, GA

The customer service is phenomenal. Friendly faces ready to help get rid of some unfriendly faces.

2 years ago

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Reply from American Pest

Thank you, Jaylen, for taking the time to leave such a thoughtful review. We appreciate you!

Jun. 8th, 2022

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Jim Clark Washington, DC

Mosquitos were more present this year than under another firm's treatment plan.

6 years ago

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Michelle Wilkinson Chicago, IL

Very friendly and very thorough. Thank you for your service.

2 years ago

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Jim Ahmad Cordova, TN

Great customer service experience talking to the manager and very friendly.

2 years ago

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Reply from American Pest

Thanks for the review, Jim! We are glad to hear that we meet your expectations, and looking forward to working with you again!

Jun. 8th, 2022

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Jennifer Bush Dayton, MD

They didn't show up at my house. I was home all day.

6 years ago

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Jessica Coan Kensington, MD

Prompt careful do the work or any request

6 years ago

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anupam sumessur Lorton, VA

Best company ever. Solved my issues in 2 months.

3 years ago Edited March 9, 2022

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Reply from American Pest

Thank you, Anupam! We work very hard to provide top-notch pest control for our customers and we are thrilled to see that reflected in your last service appointment. We look forward to continuing to work with you in the future. See you soon!

Jul. 29th, 2021