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Alta Pest Control

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12 User Reviews

2.5

Overall Score

LAST UPDATED: August 11th, 2022

Alta Pest Control was founded in 2013 and has grown to provide pest control services in seven states. It is locally owned and family-run with three brothers at the helm. Alta provides pest control services for all pests and customizes its plans for clients. The company employs technicians that are fully certified and trained, offers emergency services, and practices the door-to-door sales model. 

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The Good

  • Safe Products 
  • Customer-Friendly Website
  • Pest Plan
  • Referral Bonus

Safe Products

Alta Pest Control uses products that are deemed 100 percent family and pet safe. It uses eco-friendly products that do not harm the environment or pollute groundwater.  

Customer-Friendly Website

The company's website has a user-friendly portal that offers customers the ability to manage bills, pay bills, view service history, and specify communication preferences. 

The website also offers a comprehensive pest library where customers can learn about any pest and the treatment Alta would recommend for managing the problem. 

Pest Plan

Alta Pest Control offers a pest maintenance plan that will take care of customers’ ongoing pest protection. This plan includes the setup and maintenance of outdoor areas and indoor spot treatment. Alta technicians inspect the property and do an initial treatment of the property foundation and roofs. After this initial visit, regular visits are made to ensure a pest-free property each month. If any pests show up between treatments, a technician will treat them in-between visits. 

Referral Bonus

If customers choose to spread the word about Alta Pest Control, the company will give you and your referral 10 percent off your next service.

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The Bad

  • Limited Service Area
  • Unclear Warranty Information

Limited Service Area

Alta Pest Control offers services in the following states:  

  • Washington
  • Virginia
  • Oklahoma
  • Texas
  • Idaho
  • Kansas
  • Maryland

Unclear Warranty Information

Alta Pest Control claims its top priority is customer service. However, Alta Pest Control does not mention on its website whether its services are guaranteed. Many pest control companies will provide free re-treatments or a refund if the pest problem persists. We cannot tell from the company's website if this is standard for Alta Pest Control. 

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The Bottom Line

Alta Pest Control offers consumers some appealing features. Environmentally conscious customers will appreciate the company's use of eco-friendly products. The website's user-friendly portal will stand out to customers who want to streamline their bill management, service history, and communication preferences.

If you are in Alta Pest Control’s service area and contact the company to get a quote, you may want to clarify the company's warranty information with a customer service representative as Alta Pest Control's website does not offer specific information on warranties or guarantees. 

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Alta Pest Control Frequently Asked Questions

Does Alta Pest Control take care of mice and rats?

Yes, it does! The company uses multiple different techniques to rid your home of mice and rats and prevent them from returning.

Does Alta Pest Control treat for spiders?

If you are a homeowner looking for a responsible approach to get rid of spiders, partner with Alta Pest Control. The company focuses on low-impact pest control that effectively eliminates spiders and other household pests while minimizing the impact on the environment. Let the family-owned company protect your home and family from our area’s most persistent household invading pests!

Does Alta Pest Control provide a good service?

Yes, the company provides a full inside and outside service that ensures pests will be prevented from your home and yard. Treating for pests can be a process, so Alta offers unlimited free re-treatments in between scheduled services.

Why do I deal with ants?

There are many reasons why ants find their way into our yards and homes, but the biggest reason is food. If ants have placed their nest anywhere near your house, there’s a good chance they’ll eventually find their way inside. While searching for food sources to feed their colonies, they often find their way through cracks and crevices in a home’s foundation or exterior walls.

Does Alta Pest Control guarantee its work?

Yes, it does! All you need to do is call the company in between your seasonal scheduled services, and it will come out and re-treat for free.
Message from
Alta Pest Control

Offering customer-focused solutions and consistent results, the team at Alta Pest Control is the name to turn for any and all pest issues you might face.

From flies to mosquitos and mice to roaches, we have seen and handled just about everything, and we have the tools, materials, and training to handle the issue for you as well.

When we say we are a customer-focused company, we mean it! Your satisfaction is our number one priority, and we never cut corners or sacrifice on quality because we believe you deserve better.

We’ve always prided ourselves on being a company that puts our customers before our bottom line, and we think you’ll agree that the results speak for themselves.

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Star Rating

4.4

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12 Reviews

Review Breakdown

5 grade

75%

4 grade

0%

3 grade

17%

2 grade

8%

1 grade

0%

Sentiment Criteria

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Service

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T.J. Hall Renton, WA

On the plus side, the representatives who visit are very considerate and willing to explain things. They also generally seem mostly knowledgeable. However, there are times when I feel like all they are doing is coming out to refill bait stations and set more traps. When we have mice issues in our garage, I would like an attempt at a solution, not just more traps. Also, Alta's billing procedure (and late fee policy) is confusing and punitive. The bill should not be attached to the visit report. Most visit reports do not contain a bill, so I never know when to look to find the one with a bill. The bill should be sent in a separate e-mail so it is visible. The late-fee policy is too harsh, and combined with the billing concern I laid out, leads to a bad taste in my mouth about Alta.

1 week ago

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Susanne warnock Edmonds, WA

Wonderful customer service, if a problem arises with a wasp or other unwanted insects they are right there to help alleviate the problem.

1 week ago

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Hunter Conley Round Rock, TX

Alta does a great service! They treat my home for ants and spiders and I love not seeing them anymore. They also will come out in between service if I see any pests.

4 weeks ago

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Reply from Alta Pest Control

Thank you! We appreciate your review.

Jul. 22nd, 2022

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Sonya Desollar Enumclaw, WA

They come and take care of the bugs and spiders so I don't have to freak out whe

3 hours ago

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None Schenectady, NY

very thorough. on time appointments. day ahead notice they are coming

3 hours ago

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bev douglas Renton, WA

their always on time very polite and they do a great job

3 hours ago

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Lace Gordon North Bend, WA

Great work and responsive! Would highly recommend!

3 hours ago

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Mara Cohen Tacoma, WA

Good service, effed up constant surveys and other bothersome time sucks.

1 week ago

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William bartley Puyallup, WA

My experience with Alta is less than content. I just don't get a professional vibe from their service or technicians. I am considering dropping their service and seek assistance from another source.

2 weeks ago

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Patricia A Velazquez Auburn, WA

Communication before and after service. Respectful of our property. Friendly and professional.

2 weeks ago

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James Childen Seattle, WA

They provide a great service and guarantee their work.

2 weeks ago

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Pierre Cheelton Pisiwann International McDonough, GA

One of the Top-Rated Pest Experts!I give them a Good 4 Stars for their good services to the community!

2 years ago