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Alta Pest Control

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9.4

Overall Score

LAST UPDATED: January 18th, 2023

Alta Pest Control, founded in 2013, provides customizable pest control services in seven states: Idaho, Kansas, Maryland, Oklahoma, Texas, Virginia, and Washington. Pest services include treatments for insects, such as ants and cockroaches, and rodents for both residential and commercial properties. The company employs technicians that are fully certified and trained, offers emergency services, and practices the door-to-door sales model.

Continue reading to learn more about this pest control company, or jump down to read Alta Pest Control reviews from real customers.

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The Good

  • Eco-Friendly Products
  • Pest Maintenance Plan
  • Online Customer Portal
  • Referral Bonus
  • Alta Pest Control Reviews

Eco-Friendly Products

Alta Pest Control uses products that are deemed 100 percent family and pet safe. It uses eco-friendly products that do not harm the environment or pollute groundwater.

Pest Maintenance Plan

Alta Pest Control offers a pest maintenance plan that will take care of customers’ ongoing pest protection. This plan includes the setup and maintenance of outdoor areas and indoor spot treatment. Alta technicians inspect the property and do an initial treatment of the property foundation and roofs. After this initial visit, regular visits are made to ensure a pest-free property each month. If any pests show up between treatments, a technician will treat them in-between visits.

Online Customer Portal

The company's website has a user-friendly portal that offers customers the ability to manage bills, pay bills, view service history, and specify communication preferences.

Referral Bonus

If customers choose to spread the word about Alta Pest Control, the company will give you and your referral 10 percent off your next service.

Alta Pest Control Reviews

Alta Pest Control reviews on BestCompany.com are currently limited, but 84 percent of current reviews are 4 or 5 stars. Customers frequently highlight the following about their experience with the company:

  • Reliable and effective pest control service
  • Professional and qualified technicians
  • Affordable pricing
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The Bad

  • Limited Service Area
  • No Bed Bug or Termite Services
  • Unclear Warranty Information

Limited Service Area

Alta Pest Control offers pest management services only in the following seven states:

  • Idaho
  • Kansas
  • Maryland
  • Oklahoma
  • Texas
  • Virginia
  • Washington

No Bed Bug or Termite Services

Alta Pest Control doesn't offer any bed bug or termite services. While these pests may be less common in the company's service area, there is still a possibility that they could appear in your home or business. If you do notice signs of bed bugs or termites, you will need to look up other pest control companies in your area.

Unclear Warranty Information

Alta Pest Control claims its top priority is customer service. However, Alta Pest Control does not mention on its website whether its services are guaranteed. Many pest control companies will provide free re-treatments or a refund if the pest problem persists. We cannot tell from the company's website if this is standard for Alta Pest Control.

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The Bottom Line

Alta Pest Control is a pest control service company that offers consumers a variety of appealing features. Environmentally conscious customers will appreciate the company's use of eco-friendly products. The website's user-friendly portal will stand out to customers who want to streamline their bill management, service history, and communication preferences.

If you are in Alta Pest Control’s service area and contact the company to get a quote, you may want to clarify the company's warranty information with a customer service representative as Alta Pest Control's website does not offer specific information on warranties or guarantees.

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Star Rating

4.6

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19 Reviews

Review Breakdown

5 grade

79%

4 grade

5%

3 grade

11%

2 grade

5%

1 grade

0%

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T.J. Hall Renton, WA

On the plus side, the representatives who visit are very considerate and willing to explain things. They also generally seem mostly knowledgeable. However, there are times when I feel like all they are doing is coming out to refill bait stations and set more traps. When we have mice issues in our garage, I would like an attempt at a solution, not just more traps. Also, Alta's billing procedure (and late fee policy) is confusing and punitive. The bill should not be attached to the visit report. Most visit reports do not contain a bill, so I never know when to look to find the one with a bill. The bill should be sent in a separate e-mail so it is visible. The late-fee policy is too harsh, and combined with the billing concern I laid out, leads to a bad taste in my mouth about Alta.

5 months ago

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Beth DeCou Renton, WA

Have had Alta for several years now and they have always been on spot with pest control issues. Great service, great technicians!

5 months ago

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Susanne warnock Edmonds, WA

Wonderful customer service, if a problem arises with a wasp or other unwanted insects they are right there to help alleviate the problem.

5 months ago

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Hunter Conley Round Rock, TX

Alta does a great service! They treat my home for ants and spiders and I love not seeing them anymore. They also will come out in between service if I see any pests.

6 months ago

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Reply from Alta Pest Control

Thank you! We appreciate your review.

Jul. 22nd, 2022

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Constance Tacoma, WA

Fabulous technicians who are efficient and expert. Responsive call-center staff. Fair prices, too.

5 months ago

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William bartley Puyallup, WA

My experience with Alta is less than content. I just don't get a professional vibe from their service or technicians. I am considering dropping their service and seek assistance from another source.

6 months ago

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Sonya Desollar Enumclaw, WA

They come and take care of the bugs and spiders so I don't have to freak out whe

5 months ago

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Mary E. White Seattle, WA

Great feedback in regard to info of traps. Heads up on appts. Easy payment.

5 months ago

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Karl Kunst Snohomish, WA

Friendly service people , and great service , also very timely

5 months ago

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bev douglas Renton, WA

their always on time very polite and they do a great job

5 months ago

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None Schenectady, NY

very thorough. on time appointments. day ahead notice they are coming

5 months ago

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Reply from Alta Pest Control

Thank you so much for you review!

Aug. 12th, 2022

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Patricia A Velazquez Auburn, WA

Communication before and after service. Respectful of our property. Friendly and professional.

6 months ago

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Lesley-Ann Reynolds Seattle, WA

Fast and friendly service. Great pest control.

5 months ago

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Anna Auburn, WA

Excellent, efficient, knowledgeable customer service.

5 months ago

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Lace Gordon North Bend, WA

Great work and responsive! Would highly recommend!

5 months ago

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Sarasha Schmeets Bonney Lake, WA

No pest, still have some (very few) in the house

5 months ago

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James Childen Seattle, WA

They provide a great service and guarantee their work.

6 months ago

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Mara Cohen Tacoma, WA

Good service, effed up constant surveys and other bothersome time sucks.

5 months ago

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Pierre Cheelton Pisiwann International McDonough, GA

One of the Top-Rated Pest Experts!I give them a Good 4 Stars for their good services to the community!

2 years ago