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Bulwark Exterminating

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6.3

Overall Score

Author: Kalicia Bateman

LAST UPDATED: August 15th, 2024

Bulwark Exterminating LLC is a private family-owned pest control company started in 1999 by salesmen Aaron, Adam, and Daniel Seever together with their father Bart, an accountant/controller with decades of experience. At Bulwark Exterminating, believes its pest control services are more than just spraying. The business boasts that its services are about listening, convenience, scheduling, responsiveness, accountability, and knowledge.

Bulwark Exterminating has been on Angie's: Super Service Award Winner, Since 2010, and it has an A+ rating from the Better Business Bureau (BBB business). Currently, Bulwark has over 300 employees, operating in nine states, exterminating over seven species of pests, including termites.

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The Good

  • Guarantees
  • Free Follow-Up Services
  • Pests In Your Area
  • Termite Control

Guarantees

One major benefit using Bulwark's services is that their products are less toxic than toothpaste (and still effective) according to research done by colleges and universities. Also helpful is Bulwark's list of Customer Guarantees, which are included on all service agreements. Guarantees include:

  • 100 percent satisfaction or your money back — They guarantee their services will exceed customer expectations.
  • 48-hour callback policy (excluding Sundays and holidays) — A service professional will return calls or emails within 48 hours.
  • Flexible scheduling — Bulwark Exterminating technician availability goes Monday through Saturday, 7 a.m. to 8 p.m.
  • Guaranteed call back a few days after the treatment to confirm that things are taken care of flexible scheduling
  • Anti "no-show" policy — If a Bulwark exterminator fails to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free.

Free Follow-Up Services

Another perk is Bulwark's free, unlimited follow-up services. If the pests come back, Bulwark comes back too, at no charge. If customers find pests alive and well after Bulwark comes and treats the premises, they will come back and retreat your home within 48 hours for free.

Pests In Your Area

The Bulwark Exterminating website has a useful feature in that customers can select their state and the month to see which pests are common in that area during that time. For example, during the month of July, residents of Oregon should be on the lookout for hobo and wolf spiders.

Bulwark Exterminating boasts an impressive pest infestation catalog. Almost regardless of the pest problem, Bulwark Exterminating has a solution:

  • Ant Control
  • Bees and Wasps
  • Beetles
  • Bed Bug Control
  • Centipedes and Millipedes
  • Clover Mites
  • Crickets
  • Earwigs
  • Fleas and Ticks
  • Flying Insects
  • Mosquito Control
  • Cockroaches
  • Rodent Control
  • Scorpion Control
  • Silverfish
  • Sowbugs
  • Spiders
  • Springtails
  • Termite Control
  • Weevils

Termite Control

According to the website, termites cause more damage to homes in the U.S. than fires and storms combined. If termite treatment is determined necessary for a home, Bulwark Exterminating will tailor a treatment program for its customer. Bulwark Exterminating technicians are trained in the leading termite pest control and will provide multiple pest control products and options.

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The Bad

  • Pricing Estimates
  • Lacking Information

Pricing Estimates

Bulwark does not offer pricing estimates on its website. To learn how much it will cost, the homeowner is required one visit the Home Assessment page on their site and request to get a free quote for pest control or termite inspection.

Lacking Information

Bulwark also does not disclose information about their contracts before the initial consultation. Related to this is no information regarding Bulwark's cancellation policy on their website. To find out details about the cancellation policy, potential customers have to contact the company directly via phone.

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The Bottom Line

Bulwark's toxic-free products make it a viable safe pest control option for homes with pets or children and/or those who are overall health conscious or have health concerns. This is an excellent feature in the pest control industry.  Their list of guarantees and free benefits are valid reasons to become a client of Bulwark's services. Bulwark Exterminating is a solid choice for customers wanting their home to be pest free.

Like most pest control companies, Bulwark Exterminating doesn't disclose its prices or contracts on the website so customers will have to find this information out by speaking with a Bulwark customer service representative. Bulwark also has its employees go through a rigorous background screening, and each technician has thorough pest control training.   We recommend checking into Bulwark's services to see if they fit your pest control needs.

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Star Rating

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3.8

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22 Reviews

Review Breakdown

5 grade

59%

4 grade

5%

3 grade

14%

2 grade

0%

1 grade

23%

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Pat Perra

Dylan S. is a great technician! He was very thoughtful and considerate. Listened to all of our concerns and delt with them.

3 months ago

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Trula

Jakop S. was the young man who came and treated my place for Ant's And spiders. was a very friendly and nice young man. He was on time. and did a good job. Thank you Jakop.

5 months ago

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Lesa Burgess Pleasant Grove, UT

I have been extremely pleased with the service I have received from Bulwark. Both of my agents have been very nice and seem to do a thorough job. Sometimes they miss things, but honestly that's totally understandable and I love that they really do their best efforts to satisfy my needs. I love being able to call and get anything dealt with that I'm having issues with in between services, without having to pay extra.

6 years ago

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J Moorman Seattle, WA

Ants! We had a problem with large carpenter ants and I called 3 different pest control companies to get estimates. I went with the least expensive (by a long shot) Bulwark. They came out promptly and did there thing inside and outside our home. Three weeks later the ants were still here so they came back again at NO cost to us. Six weeks later there were still ants so they returned again at no cost to us. Finally the ants are gone. They also removed our initial charge which was unexpected, so it ended up being free. I would recommend the company, they do call occasionally which is expected. They want to put me on a subscription for extermination work, but I declined. The staff and exterminators have all been pleasant to work with and helpful . I would recommend Bulwark and will use them again if there is another problem.

2 years ago

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Patricia Knoxville, TN

I have had the BEST experience with Bulwark Exterminating. My tech is Will and he is awesome and fears NO bug! If I ever see a single one between visits all I have to do is call and he's right back out. The service is reasonable and the customer service is fabulous!! Thank you Bulwark!

5 years ago

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Donald West Raleigh, NC

Great Service from Bulwark. We have been a very pleased with the service we get from Bulwark, especially our Territory Manager. He is very knowledge and educated in various solutions to problems or concerns we run into. So happy we switched to Bulwark. Keep up the good work.

6 years ago

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K.M. P. Charlotte, NC

They advertised on Groupon.com but did not include details that they later tried to incorporate into a contract & attempted to get me to sign when they showed up for a one time service that I paid for. So weird and uncomfortable.

3 years ago

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Sara Hixon Cornelius, NC

Mike L with Bulwark has consistently been super professional, kind, and helpful throughout the years we've seen him. We appreciate another great service call from Mike. Highly recommend Bulwark!

4 years ago

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Robb Perron Skiatook, OK

Bulwark Exterminators are fantastic. My tech Shane is incredible. We haven't seen anything in almost a year and there customer service is by far the best I've dealt with! Thank you Shane and Bulwark!

5 years ago

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B LaVann Charlotte, NC

I had Bulwark service my home on July 25, 2019. Jalen (the tech) was very thorough, got all corners of my household, windows, etc and explained step by step what he was doing. I would definitely request him again.

5 years ago

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Chas Tucson, AZ

I ran into this company through Thumbtack. Went through and read their main introduction, saw their higher rating and added them to my project list. I get a call from a rep who explains their approach to our extermination needs. Explains that it normally costs 199 but since we were going through Thumbtack we go a promotional deal of 70 for the first visit and each additional monthly visit would be 45.... I explained that we were not looking for a long term commitment until we experienced their service and then we would make a decision based off that. Was told the company normally does not do single visits but if that was what I wanted then it could be scheduled. But it would cost 199 since now we no longer qualified for the Thumbtack promotional deal.... 1st - Their intro on Thumbtack says nothing about them being a contract only service. The rep said it did but I had to dig into their FAQ when I went back after the call to find anything that said something. So based just off their main intro - no contracts mentioned. 2nd - Whether I am signing a contract or not that first initial visit is suppose to be 70 since I went through Thumbtack. Anything else becomes bait and switch. Soon as I said that the rep hung up on me. Left a foul taste in my mouth.

1 year ago

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Leon Yoakum Los Angeles, CA

Called the office about a pest problem I was having. The staff were knowledgeable and customer service was great. Had a technician to my house quickly and was on time. Service was completed in a timely manner and I have been bug free.

2 years ago

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M Thornock Saint George, UT

We are very happy with our service from Bulwark. Our technician Marty is very efficient and very polite. He is eager to follow up on problems and is very professional.

5 years ago

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Sarah Blum Auburn, WA

I have had four different guys from Bulwark come out to get rid of ants and each one said something different and none of the treatments were helpful. The first one that came also left a big black pest control trap. They treated outside once. Inside three times and I finally read up on how to deal with the ants and then had my handyman treat outside and now they are gone. I have called many times and Bulwark's communication is very poor. I have asked four times for them to remove the trap and it is still here. I finally talked with a supervisor and asked for my money back and again asked for the trap to be removed.

5 years ago

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Charlotte NC Charlotte, NC

Charlotte, NC. Bulwark provides good service but somehow still see cockroaches in the home from time to time and not only when it starts to get cold. However, not as many as prior. They will only spray in certain places inside the home which I find odd. Still have ants from time to time too which is odd to. Unsure how I would rate them.

5 years ago

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Michael Garland Knoxville, TN

I would give them a zero if I could. Worst pest control in Knoxville. I have monthly as well as yearly mosquito control with them. I have had to call them the past three years to get them to come out for mosquito. And, it's scheduled! They even call and say they're coming then call on the day and say they haven't called. Do not use this company.

4 years ago

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Jess Root Gilbert, AZ

We had this service briefly. The pricing was competitive and the technician was nice, but she did smell of smoke when she came in the house for the inside treatment.

6 years ago

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Michelle Ball Mesa, AZ

I am a big fan of Lance S., he is a great guy who is always smiling and friendly and prompt every time.

6 years ago

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Julie Martinez Mesa, AZ

Bulwark is a little pricey, but they are reliable and have kept our home scorpion and black widow free for 18 years.

6 years ago

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Mickey Miranda San Antonio, TX

Although they are persistent and professional, I’m not impressed with the company’s pricing package. They also did not have any special offers or plans for veterans plans and was not impressed with rep knowledge.

2 years ago Edited December 13, 2022

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Mia Charlotte, NC

Great quality and resorts for your money

6 years ago

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John Walker Seguin, TX

They don't do everything they say they are going to do. They do there job half way

7 years ago