Name: Aptive Environmental
Rating: 2.5

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Austin Sherwood Arden, NC

Knowledgeable employee explained the process to me

2 years ago

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Crystal Hilborn Garland, TX

Technician was awesome! On time, polite, knowledgeable.

2 years ago

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Mark Tesone Okemos, MI

I remain very happy with my Active service in general.

2 years ago

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Andrew Alexis Forked River, NJ

Friendly and attentive agent. Thank you.

2 years ago

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Thorne Little Randolph Township, NJ

Professional service and very friendly technician

2 years ago Edited September 5, 2023

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Karen Morrow Spring, TX

Great communication. Neat to see pics of treated areas.

2 years ago

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Christopher Rivers Dallas, TX

Great service, good value for the services provided.

2 years ago Edited July 31, 2023

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Jason Licker Old Bridge, NJ

We moved the appointment forward because of yellow jackets. The guya got here and you don't service yellow jackets anymore?

2 years ago

Reply from Aptive Environmental

We’re sorry for the confusion regarding the service for yellow jackets. It’s frustrating when expectations aren’t met, and we appreciate you bringing this to our attention. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and see how we can assist you. Thank you for your feedback!

Sep. 23rd, 2024

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Alison Young Laurelton, NJ

Communication with the company is very good.

2 years ago

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Chelsea Butcher Houston, TX

Our tech James is awesome and does such a good job.

2 years ago

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Lisa Pascarello

Technician was excellent. Also very professional.

2 years ago

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Bob Bayless Argyle, TX

Great keeping customer advised and thorough.

2 years ago

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BobCaryn Bruce Carrollton, TX

Ms.Tiffany M was great & helpful. I can not complain about the customer service treatment. Can't wait to get this going.

2 years ago

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T Desai Exton, PA

Timely response, professionalism and excellent service.

2 years ago

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Jon Jacksonville, NC

Great customer service awesome guy did the service

2 years ago

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Larry Hixson, TN

The courteousness and thoroughness of Hannah.

2 years ago

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Stephen Stetler Milford, DE

Outstanding service and communications with us

2 years ago

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Patty Milton, DE

Mark did an amazing job and was very informative.

2 years ago

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Detchessahar Katy, TX

Very professional ! Good service! Affordable!

2 years ago

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Danna Palmer

Prompt and courteous. Do not like that he applied product in pouring rain. Incomplete job. Did not do underlying shrubs.

2 years ago Edited July 3, 2023

Reply from Aptive Environmental

Thank you for your feedback! We’re glad to hear the technician was prompt and courteous, but we’re sorry to learn about the incomplete service and the rain issue. It’s important to us that all areas are properly treated. Please reach out to us at customersupport@goaptive.com so we can address your concerns and ensure better service in the future.

Sep. 23rd, 2024

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Chris Noland TN

Always a fast and painless process, love the service

2 years ago

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cole popielarczyk Aubrey, TX

Very professional, on time, and great service

2 years ago

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Collin Baltimore, MD

Service was not met up to expectations at all, technician was there for 15 minutes and completely rushed through. Definitely do not recommend

2 years ago

Reply from Aptive Environmental

We’re sorry to hear that your service didn’t meet your expectations and that the technician was rushed. It’s important to us that our customers receive thorough care. Please reach out to us at customersupport@goaptive.com so we can address your concerns and improve our service. Thank you for your feedback!

Sep. 23rd, 2024

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Patrick Hammon New York, NY

They charge way too much for a horrible service. One salesman was super mean and wouldn’t go away and kept pushing. I hate Aptive.

2 years ago

Reply from Aptive Environmental

We’re really sorry to hear about your experience with our sales process and the service you received. It’s disappointing to know we didn’t meet your expectations. Please reach out to us at customersupport@goaptive.com so we can address your concerns and work towards a resolution. Thank you for your feedback!

Sep. 23rd, 2024

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Joshua Robinson The Colony, TX

Quick and efficient service from Ricardo.

2 years ago

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Judy Vaz Summit, NJ

Technician is friendly and knowledgeable

2 years ago

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Amy Weckesser

Reliable and informative. Vey nice people !

2 years ago

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Keith Dodig

I just like the very reliable service Aptive provides.

2 years ago

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Pintokat95

Great costumer service, and knowledgeable

2 years ago

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Eric Parnes Wayne, NJ

Communication, technicians, thoroughness.

2 years ago

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Clyde Bluitt DeSoto, TX

Top notch service and respectful technician (Alex)..

2 years ago

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Lenore ElKarou Queens, NY

Great work and fair price for pest control services

2 years ago

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Jon White

Kenny called me and was very polite and did a great job.

2 years ago

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Wendy Goldbetter Englishtown, NJ

Great service and did everything I asked for to be done.

2 years ago

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Joey Hensley Miami, FL

They are always friendly and professional.

2 years ago

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Aruna Morisetti East Brunswick, NJ

Explained clearly what he is going to do.

2 years ago

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k meacham Frisco, TX

Friendly, professional, and effective service

2 years ago

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Scott Mocksville, NC

Nice tech on time great service would recommend to others.

2 years ago

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Misty Ruiz High Point, NC

He was very nice and listen to concerns I had!

2 years ago

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Bruce Leibig Jr New Castle, PA

Great service! Masai did a fantastic phenomenal job!

2 years ago

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Pam hodshon Wilmington, NC

Awesome Great service and professional

2 years ago

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Philip Floyd Carrollton, TX

Aptive always gives great service and on time

2 years ago

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JP Tex Forney, TX

Very polite and fast service. No issues so far.

2 years ago

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Gabriel Melo Spring, TX

Sarah R great job, listening to the needs of the house.

2 years ago

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Ravi Maheshwari Phoenixville, PA

Very professional. Great customer service.

2 years ago

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Kayli Rife Portage, MI

Friendly and punctual service, knowledgeable

2 years ago

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NEXT WILDS Arlington, TX

Vert friendly and understood my needs for todays visit.

2 years ago

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Ashley B Dallas, TX

Awesome! Thank you for the professionalism and promptness.

2 years ago

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Dan L . Wilmington, DE

Great communications and a very professional gentleman.

2 years ago

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Jessica Uretsky Frisco, TX

As always I am educated on how to keep pests away.

2 years ago