Name: Aptive Environmental
Rating: 4.8

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Jason Kasper

Mateo is very polite and thorough! Very knowledgeable!

1 year ago

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Fathima Sahulhameed Livingston, NJ

He was quite helpful in resolving our issues

1 year ago Edited August 28, 2023

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Lorraine Pellegrino Newton, NJ

Yazzi was very thorough & explained a few things to me

1 year ago

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Andre Balla Keller, TX

The rep was very informative and friendly.

1 year ago

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Richard Tirello Hillsdale, NJ

Great job getting the hornets out of nest

1 year ago

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Anne Jarboe Houston, TX

Attention to detail and friendly manner.

1 year ago

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Paula Pleshe Battle Creek, MI

Polite, timely, takes care of areas of concern.

1 year ago

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Cheryl Ferguson Fort Worth, TX

Friendly technicians, they don’t mess around.

1 year ago

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Shay Toner Garland, TX

Always does what is need and ask for. Thanks

1 year ago

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MICHAEL TALBOT Cresskill, NJ

He did great job and I appreciated all the pics

1 year ago

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Paula Signal Mountain, TN

Very professional, attentive to details. Wonderful Rep!

1 year ago

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Eddie Evans

Courtesy & knowledge Of staff. Went the

1 year ago

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David Shore Kalamazoo, MI

Friendly staff. Willing to answer questions

1 year ago

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Cindy Flower Mound, TX

I like having the same service tech. He

1 year ago

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Kathleen Moore Denton, TX

Efficient and courteous very pleased with service

1 year ago

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LaShonda Billingsley Spring, TX

Very attentive, supportive and did a superb job!

1 year ago Edited August 16, 2023

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patrick mcginnis

Service is great no issues at all. Always on time.

1 year ago

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Lynne Scroggins McKinney, TX

Friendliness, communication, performance

1 year ago

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Austin Sherwood Arden, NC

Knowledgeable employee explained the process to me

1 year ago

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Crystal Hilborn Garland, TX

Technician was awesome! On time, polite, knowledgeable.

1 year ago

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Mark Tesone Okemos, MI

I remain very happy with my Active service in general.

1 year ago

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Andrew Alexis Forked River, NJ

Friendly and attentive agent. Thank you.

1 year ago

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Thorne Little Randolph Township, NJ

Professional service and very friendly technician

1 year ago Edited September 5, 2023

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Karen Morrow Spring, TX

Great communication. Neat to see pics of treated areas.

1 year ago

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Christopher Rivers Dallas, TX

Great service, good value for the services provided.

1 year ago Edited July 31, 2023

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Jason Licker Old Bridge, NJ

We moved the appointment forward because of yellow jackets. The guya got here and you don't service yellow jackets anymore?

1 year ago

Reply from Aptive Environmental

We’re sorry for the confusion regarding the service for yellow jackets. It’s frustrating when expectations aren’t met, and we appreciate you bringing this to our attention. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and see how we can assist you. Thank you for your feedback!

Sep. 23rd, 2024

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Alison Young Laurelton, NJ

Communication with the company is very good.

1 year ago

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Chelsea Butcher Houston, TX

Our tech James is awesome and does such a good job.

1 year ago

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Lisa Pascarello

Technician was excellent. Also very professional.

1 year ago

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Bob Bayless Argyle, TX

Great keeping customer advised and thorough.

1 year ago

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BobCaryn Bruce Carrollton, TX

Ms.Tiffany M was great & helpful. I can not complain about the customer service treatment. Can't wait to get this going.

1 year ago

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T Desai Exton, PA

Timely response, professionalism and excellent service.

1 year ago

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Jon Jacksonville, NC

Great customer service awesome guy did the service

1 year ago

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Larry Hixson, TN

The courteousness and thoroughness of Hannah.

1 year ago

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Stephen Stetler Milford, DE

Outstanding service and communications with us

1 year ago

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Patty Milton, DE

Mark did an amazing job and was very informative.

1 year ago

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Detchessahar Katy, TX

Very professional ! Good service! Affordable!

1 year ago

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Danna Palmer

Prompt and courteous. Do not like that he applied product in pouring rain. Incomplete job. Did not do underlying shrubs.

1 year ago Edited July 3, 2023

Reply from Aptive Environmental

Thank you for your feedback! We’re glad to hear the technician was prompt and courteous, but we’re sorry to learn about the incomplete service and the rain issue. It’s important to us that all areas are properly treated. Please reach out to us at customersupport@goaptive.com so we can address your concerns and ensure better service in the future.

Sep. 23rd, 2024

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Chris Noland TN

Always a fast and painless process, love the service

1 year ago

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cole popielarczyk Aubrey, TX

Very professional, on time, and great service

1 year ago

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Collin Baltimore, MD

Service was not met up to expectations at all, technician was there for 15 minutes and completely rushed through. Definitely do not recommend

1 year ago

Reply from Aptive Environmental

We’re sorry to hear that your service didn’t meet your expectations and that the technician was rushed. It’s important to us that our customers receive thorough care. Please reach out to us at customersupport@goaptive.com so we can address your concerns and improve our service. Thank you for your feedback!

Sep. 23rd, 2024

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Patrick Hammon New York, NY

They charge way too much for a horrible service. One salesman was super mean and wouldn’t go away and kept pushing. I hate Aptive.

1 year ago

Reply from Aptive Environmental

We’re really sorry to hear about your experience with our sales process and the service you received. It’s disappointing to know we didn’t meet your expectations. Please reach out to us at customersupport@goaptive.com so we can address your concerns and work towards a resolution. Thank you for your feedback!

Sep. 23rd, 2024

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Joshua Robinson The Colony, TX

Quick and efficient service from Ricardo.

1 year ago

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Judy Vaz Summit, NJ

Technician is friendly and knowledgeable

1 year ago

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Amy Weckesser

Reliable and informative. Vey nice people !

1 year ago

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Keith Dodig

I just like the very reliable service Aptive provides.

1 year ago

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Pintokat95

Great costumer service, and knowledgeable

1 year ago

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Eric Parnes Wayne, NJ

Communication, technicians, thoroughness.

1 year ago

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Clyde Bluitt DeSoto, TX

Top notch service and respectful technician (Alex)..

1 year ago

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Lenore ElKarou Queens, NY

Great work and fair price for pest control services

1 year ago