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Aptive Environmental

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9.9

Overall Score

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Senora Flowers San Antonio, TX

Explained everything. Great customer service from all staff.

4 years ago

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Deshawn love Houston, TX

Fred, Was very knowledgeable , didn’t waste time and did a thorough job.

4 years ago

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Bobby Wilkes Herndon, VA

Very courteous and very quick. I look forward to Aptive servicing my home.

4 years ago

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lilian santos Houston, TX

everything was very good, The boy who came to my house was very nice.

4 years ago

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Stacey Moore Alvin, TX

Donald was very informative and efficient. I was very pleased with my service

4 years ago

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John Hoyt Black Diamond, WA

Professional, thorough and friendly, we will have them back again.

4 years ago Edited September 14, 2021

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Jennifer Ball Encinitas, CA

I cannot get a hold of you. I am canceling your service. I have tried for several days to reach you. I will dispute any bill you sent me on my bank account.

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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David Lewis Ballwin, MO

Was very professional and did the job without needing much of my help.

4 years ago

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Carlos Manassas, VA

Friendly technician, he was explaining every step and very polite.

4 years ago

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Dustin-Amelia Whitlow Pearland, TX

Sry helpful and great service. I appreciate all the advice and assistance.

4 years ago

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Ryan New York, NY

Disappointing. Didn’t call first, showed up late, didn’t do all of the things stated would be done during initial consultation. Poor customer service.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Laura Vasquez San Antonio, TX

Technician explained full service and was very professional.

4 years ago

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JP Plano, TX

Aptive came up with a specific plan for my house. Professional and friendly!

4 years ago

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Jacob Thomas Seabrook, TX

Clarence was great. Friendly and knowledgable. Excellent service.

4 years ago

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Rafael Lima Lake Stevens, WA

Always excelent service. It has been great having them come.

4 years ago

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Gwendaline Smith Riverview, FL

He took the time to explain everything and I was completely satisfied.

4 years ago

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Alla St Louis, MO

Excellent, very thoroughly performed service!! Thank you very much! Amazing!

4 years ago Edited January 17, 2022

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franco San Antonio, TX

technician was great. sales rep was great. app doesnt work call center sucks wait times are super long and they aren't very helpful. scheduling process is bad

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Rob Roye Manassas, VA

I like the way the Tech covered all the areas of my concern for ants

4 years ago

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Alan Tristan ,

Treated all with professionalism also took care of spider webs.

4 years ago

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Bill Roth Escondido, CA

Tech answered all my questions and looked like he did a thorough job

4 years ago

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Chef Jeff Houston, TX

He did an amazing job from his services to his professionalism and personality.

4 years ago

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Howard Ruble Los Angeles, CA

Leo was awesome and informative. I would definitely recommend him

4 years ago Edited September 14, 2021

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Erika Lundeen San Diego, CA

It was quick and the webs are all gone. Looking forward to seeing the results!

4 years ago

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Michael Ashburn, VA

He was courteous,through, and very good personality. We are much pleased.

4 years ago

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Lisa mcgraw Fresno, TX

The rep was very respectful and knowledgeable Taylor and Toby was good

4 years ago

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Katherin Jimenez Elkridge, MD

Very professional and a very easy experience. Thank you to Neal P! Great job!

4 years ago

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Robert Phillips ,

I liked the promptness of service. I wanted the garage done too. So wasn’t happy about that service.

4 years ago Edited September 14, 2021

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Esther A Houston, TX

Tim was very accommodating to our needs and executed superb service.

4 years ago Edited September 14, 2021

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Bernita Bardwel San Antonio, TX

On time courteous and knowledgeable. Paul our things at ease and was very funny

4 years ago

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Jean Solet Friendswood, TX

The tech was at my home today for a total of 9 minutes and it cost me almost $100. The only thing he services was the flower bed in front of the door camera.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Carol Beckett St Louis, MO

Aptive knows their stuff and our technician Mike W was great!

4 years ago

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Sandysimpson Houston, TX

As technicians were friendly and professional. Very informative and thorough.

4 years ago

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Norma J Centner Stafford, VA

This was the first treatment and he worked around our teleworking.

4 years ago

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James Proto Reston, VA

Leslie was efficient and nice. He treated outside & inside.

4 years ago

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Alessa Rodriguez Houston, TX

Andres was great! Very attentive to our needs. He deserves a raise.

4 years ago

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KOJ Anointed ,

this person left without speaking with me. He needed to come in and spray the garage and inside the house as well. He didn't leave a card or anything.

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Sunil K. Pai Herndon, VA

Very effective treatment approach took care of our bug issues

4 years ago

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Malik Reed El Union City, CA

On time fast and efficient. Gratitude Beyond All Understanding Reed El,M.

4 years ago

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John Trevino San Antonio, TX

Brian and Carlos both showed professionalism. Thank you both

4 years ago

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Denise Patrick Belleville, IL

I like this tech. He was very informative on what I discussed with him.

4 years ago

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S Kay Matthias Centreville, VA

The service reps are always polite and conscientious. They do a very good job.

4 years ago

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Adam Stacey-Richardson Katy, TX

My technician, Jaime G did a superb job and was very professional.

4 years ago

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Tyler Mcdonald Ramona, CA

Still have spider webs around the house, don’t believe The technician did anything for mice. Not a good start from me switching from Orkin

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Willie Sallie Manvel, TX

The technician arrived promptly and was thorough with his service.

4 years ago

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Sarah Ann Janisch Houston, TX

Excellent customer service!! Very knowledgeable and informative.

4 years ago

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Byong Yi Fairfax, VA

Great after service work! Outstanding technicians. Thank you so much!

4 years ago

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E Eveland Fenton, MI

First service treatment went well. Associates were professional and great.

4 years ago

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Bob3700 Belleville, IL

Javon was very pleasant n professional. He deserves the bonus.

4 years ago

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Frank Wilbourn Santee, CA

Julian and his associate went above and beyond to meet our needs.

4 years ago Edited September 14, 2021