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Aptive Environmental

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9.9

Overall Score

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marie fajardo San Antonio, TX

Great service. Very nice agents. I Will recommend to my friends and neighbors.

4 years ago

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Janet Harding Spanaway, WA

Melissa was wonderful and since it’s Christmas deserves a $50 bonus.

4 years ago Edited September 14, 2021

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Sandra Sun City Center, FL

Professional, wore mask, very well spoken pleasant young man. He’s a keeper.

4 years ago

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Gary Lu Lake Stevens, WA

Very friendly and knowledgeable. Make us feel at ease from the pest activity.

4 years ago

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Mary Lou Willey Wentzville, MO

Arrived early and was very friendly. He was very thorough. Good job.

4 years ago

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The Deol Fam Rocklin, CA

He was very helpful and listened to our needs and addressed them all.

4 years ago

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Matthew Webb Kingston, WA

She completed service in not so great weather conditions, thank you!

4 years ago

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Ralph Barone Mahopac, NY

Nick did a very thorough job and also asked if there were any additional needs.

4 years ago

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Sabrina Houston, TX

I sent an email last night to not come until 3-5 today because the inside needs to be sprayed!!

4 years ago

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Sallie Lynn Davis Carlsbad, CA

He worked hard to set up a perimeter for the rats! He was very knowledgeable.

4 years ago

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Emily S San Diego, CA

Eric was great,,, very friendly! So willing to help. Thank you Eric

4 years ago

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TERESITA M.SHELTON Carlsbad, CA

Well informed time of arrival. Very professional. Met request of repeat service.

4 years ago

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Stephanie Fsrewellp7 Columbia, MD

Carlos was the best technician I have had. Efficient and way more thorough than my previous tech.

4 years ago

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Luis Villarreal San Antonio, TX

Kanyon W did a good job focusing on areas of concern we had with ants.

4 years ago

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Jennifer Burgess Tacoma, WA

I like how much notice is giving about when you will be coming to my home.

4 years ago Edited September 14, 2021

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Marisa Spuehler Houston, TX

Isabella did a great job. She was very friendly and professional.

4 years ago

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Victoria Vu Manassas, VA

Friendly and professional. Made sure to complete my request. Happy customer

4 years ago

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Review Source

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Mariam Arabzai Sugar Land, TX

Customer Review Video

4 years ago Edited June 1, 2022

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Stephen Martinez Sacramento, CA

Technician was very professional and did a great job. Stephen

4 years ago

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Riarem DeVilla Dallas, TX

This last visit. How do I know your rep showed up? No communication. Did he go to another location?

4 years ago

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Tracy Nerie Houston, TX

He was quick to arrive at the time specified. Did a great job, very friendly

4 years ago

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Nick Pasquine Largo, FL

Nothing was done. Beginning to think I am getting billed with no actual work being done. I have tried to call MULTIPLE times and can never get through. This is unacceptable

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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William Lee Belleville, IL

He was very good and polite. He was very knowledgeable about his job

4 years ago

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g. amos Manassas, VA

Very Please with announcing presence and service from Zury P, Technician

4 years ago

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angela glenn Kansas City, MO

did not even show up to do my service but claimed they did. Terrible enough to make me start looking at other companies. If I could give no stars I WOULD

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Katralee , CA

Techs are amazing but the office leaves a lot to be desired. Long wait times on hold.

4 years ago

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DivineDuchess San Antonio, TX

My technician was VERY knowledgeable and did a fantastic job. Thank you.

4 years ago

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R Washington Riverview, FL

Mr. L was very accommodating according to the weather condition.

4 years ago

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Tony Lutz City of Saint Peters, MO

Giving one star is being kind. By far the worst company I have dealt with. Your service and customer service is laughable. I cannot wait for my contract to be completed.

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Renee St Louis, MO

John L did an awesome job!! He’s super friendly and very helpful!!

4 years ago

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Karin Mercer Island, WA

Highly disappointed! Was told they would be spraying outside and inside. Technician said won’t be spraying either but would leave sticky boxes inside our house.

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Tina Hillebrandt Chesterfield, MO

Jarvis was a very efficient & respectful technician. Thank you

4 years ago

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Sophia M Issaquah, WA

The lady is very helpful. She did very good job. Thanks a lot.

4 years ago

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Vimal R Lynnwood, WA

I don't see pests reducing after your service, especially in this visit nothing was done.there were spiders right in my front window and near the gutter which was overlooked

4 years ago

Aptive Environmental Logo

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kris Swannee St. Petersburg, FL

Very friendly, informative and was good with social distancing

4 years ago

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Judy Hatfield Lakeland, FL

Robert was awesome. Robert was very friendly, helpful, and efficient.

4 years ago

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Jeremy Ashburn, VA

Very courteous and professional! Another job well done. Thank you

4 years ago

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Ted G Cole Vista, CA

All employees with have had personal contact with were top notch and very respectful.

4 years ago

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James Holl Clearwater, FL

Very professional and informative. Really went above and beyond.

4 years ago

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bob Baxter Bellevue, WA

Alex was friendly and helpful. He took time to do a good job. Bob Baxter

4 years ago

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Bobby Giguere Sarasota, FL

Parker was professional and efficient. This was a good experience

4 years ago

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Mike Hidock San Diego, CA

Ashley was very informative, polite and efficient. Job well done

4 years ago

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Christina Lutz San Diego, CA

Very pleasant experience. The rep very respectful and professional.

4 years ago

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John B Pompano Beach, FL

Carlos was timely, professional, personable, informative and thorough.

4 years ago

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Mary Aubuchon Chicago, IL

Have been with them for a few years now and have had excellent service

4 years ago

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Del Carmen Calle Ashburn, VA

Really thorough made sure our problem areas were treated appropriately.

4 years ago

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doug San Antonio, TX

no problems. friendly and efficient. on the rating above, which end is good or bad.

4 years ago

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Ellen Cornell Sacramento, CA

Procedure went well. Technician was friendly and knowledgeable.

4 years ago

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Jessenia Bauzo Lakeland, FL

I had my first service with Garrett today and he was awesome!

4 years ago

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Morley Seattle, WA

Polite, professional and expedient! I was pleased with the service I received.

4 years ago