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OppLoans

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6.4

Overall Score

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LilyMunster63 Saint Paul, MN

I've had wonderful experiences with Opp Loans. The process is easy, the people are great to deal with. During these trying times with the Corona Virus layoffs they are willing to help their customers with payment options. Would highly recommend this company

4 years ago

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Reply from OppLoans

We will always be here when you need help.

Jul. 29th, 2020

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Kathy Morley Mesa, AZ

I recently, last five months or so, was approved for a small loan. During this time I have been able to refinance and as of today, March 23, I was able to get my loan payback extended due to job issues. Everyone I talked to shows empathy and understanding. They have been so lovely to work with. Great company..people oriented.

4 years ago

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Reply from OppLoans

We are nothing without our amazing customers! Thanks for trusting us Kathy.

Jul. 29th, 2020

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Lynn Eagle River, WI

Excellent Customer service, honest and fair!! Could not have asked for a better experience then OppLoans!! I called customer service and spoke with Marcela, WHAT A WONDERFUL, person she is and so friendly and kind!!! Can't ask for a better place if you should need a short term loan!

4 years ago

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Reply from OppLoans

Thanks! We certainly pride ourselves on providing stellar customer service.

Aug. 20th, 2020

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Gary K. Kissimmee, FL

The customer service rep I talked to Amado was very friendly and very helpful. He talked me through all the steps I needed to do and was very patient. I would Highly Recommend OppLoans for your financial needs they are very professional and very fair.

4 years ago

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Reply from OppLoans

Thanks for the praise Gary! I appreciate it.

Aug. 21st, 2020

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Shirley A Iwan Marissa, IL

Working with opploans has been very easy. If any of my friends I'm looking to get a loan, I refer them to opploans. The customer service has always been excellence. The repayment arrangements are very good & very doable as far as the cost. I am very pleased with this company.

4 years ago

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Reply from OppLoans

Thanks for the thoughtful feedback Shirley!

Aug. 21st, 2020

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Lisa Coleman Jacksonville, FL

I had missed a payment because I had overspent on preparing for Hurricane Dorian, when I spoke with Lemia B, she informed me of the program in place for this situation, when she explained my option and what will take place, I was able to relax.

4 years ago

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Reply from OppLoans

I'm so happy to hear that. Thanks Lisa!

Aug. 21st, 2020

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Robert Phoenix, AZ

Great experience with OppLoans at this time. Helped me out with a great loan, provided great customer service when I had questions about my loan. Great service and a thank you to Shalonda for helping me. Will recommend OppLoans to family and friends!

4 years ago

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Reply from OppLoans

That's great to hear!

Aug. 21st, 2020

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Ian T Palm Bay, FL

Connor from payment was amazing I felt assured and he was very informative on the process of my loan and very knowledgeable in regards to credit reporting, and put a peace of mind to my situation.. please acknowledge his excellence with my review

4 years ago

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Reply from OppLoans

Thank you for the delightful review Ian!

Aug. 21st, 2020

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Tauscha Las Vegas, NV

I called to refinance my loan and the gentleman I spoke with name John was fantastic.. He was professional, friendly and patient. I was a busy body on this day and he remained patient and very helpful . I was very happy when we ended the phone call. Thank you John. I would definitely recommend this company to a friend.

4 years ago

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Reply from OppLoans

Thank you so much for the wonderful feedback Tauscha! We're glad we were there to help you.

Nov. 3rd, 2020

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Manuel Hernandez Plainfield, IL

Great loan service, payments are affordable. Ive been using them for 2 years. If you need a person to help you through the application I recommend Johny R he was really helpful, patient, friendly and the best associate Ive ever spoken with.

4 years ago

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Reply from OppLoans

Thanks Manuel! I'm glad you had an easy application process.

Nov. 3rd, 2020

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Chris Phoenix, AZ

Overall great customer service. Application process what very simple. Response time was quick. I got approved for 4500 initially, definitely did not need that much to borrow. Requested 700. Loan repayment is very easy as it is automatically deducted. I refinanced once so far. May do it again later for a much larger sum.

5 years ago

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LaToya B Inkster, MI

Karen was amazing and very knowledgeable. I was nervous about the process but Karen made the process not only easy but fun . I recommend Opp Loans to everyone and will be referring my family and friends. Thanks again Karen! :)

5 years ago

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Yusuf Saint Paul, MN

Anna was extremely helpful and clear with answering my questions and was able to lower my financed amount to my request to accommodate me. I was pleased by the surprisingly quick and easy application process. Thanks Anna / Opp.

5 years ago

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Darlene Smith Xenia, OH

This is a very reliable company and has excellent customer service skills. Faith is one of their customer service agents and is very professional and has top notch Customer skills. Actually all of their people I have talked to are great! Paying them back is easy. I highly recommend OppLoans to everyone.

6 years ago

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AA Blue Island, IL

Shana was the best, she was very professional and willing to assist and answer all my questions. Opp Loans have excellent finance charges and rates. My experience was hassle free, funds were credited to my account the next day. Thank you Shana for your excellent customer service and making this experience comfortable for me:)

6 years ago Edited September 14, 2021

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George B Crawford Peoria, IL

Customer service group is excellent. The loan application was simple, direct and promptly completed. Email, text and phone contacts were well above expectations. Need a loan ? Bruised credit? Great credit and a quick response turn-around needed? Get online and find these folks !

6 years ago

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Aaron Wilkins

Courtney was sweet and very helpful with my refinance and gave me a call to tell me she needed a new paystub. She was still helpful after I had issues with my mobile browser and she was able to take my call back quickly after verification was finally working. Give this girl her free lunch!

6 years ago

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Jamey Bensenville, IL

I don't know why people leave bad reviews for loan companies just because they get denied. I had a great experience with the woman who helped me through the application. Everything went well. I'm able to make my payments on time and am going to have my loan paid back soon. I recommend them.

6 years ago

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lj DeShay Orlando, FL

Jacinthia was very helpful in completing my final steps of the loan. She was willing to go over the terms and tell me the reporting that OppLoans offers to better ones credit. Thank you

2 years ago Edited November 4, 2021

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Doc Fort Worth, TX

Heather is great. Everyone has been great especially during the pandemic. The OppLoans people have always provided great service. Thank you so much to all of you... and thank you Heather.

3 years ago

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Amanda Bowie Greenwood, SC

Customer service rep (Selena) was very helpful, polite and made this transaction extremely easy. Th site was easy to navigate. Terms and conditions were great considering they help with not so wonderful credit scores.

3 years ago

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Joseph S Montalto Huntsville, AL

Life has been hard for anyone since the pandemic. Heather and the rest of the Opploans team have made it simple for me to defer payments for the month until my wife and I can get back on track. Thank you all.

3 years ago

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Reply from OppLoans

I'm so happy we could help you out, Joseph. That is exactly why we are here. Please come back whenever you need additional assistance. Thanks!

Feb. 8th, 2021

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Elise Rabke Metairie, LA

Shana was amazing in helping me with a hardship request. This will help me still take responsibility for the money I’ve requested and hopefully I get back on track to paying it off.

3 years ago

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Reply from OppLoans

Shan truly is the best. Thanks for letting us know Elise!

Feb. 8th, 2021

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Irving Velez Sanchez Orlando, FL

I really like app, its awesome and the person that i spoke with was very helpful, his name is conor. He really did answer all my question and made my day..thank you... Very professional.

3 years ago

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Reply from OppLoans

Perfect! Thanks!

Jan. 11th, 2021

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Jenna DelBalso Mesa, AZ

I always have such a great experience with OppLoans. They have been amazing and have been so great and understanding during this crazy time with COVID-19 and my payments. I would recommend OppLoans to everyone!

3 years ago

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Reply from OppLoans

Thank you Jenna!

Jan. 11th, 2021

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Kimberly Stahl Indianapolis, IN

OppLoans is a ten! Everyone I have dealt with has been wonderful! Heather made the process of rescheduling my payment easy and she was pleasant to talk to. I highly recommend OppLoans!

3 years ago

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Reply from OppLoans

Thank you!

Jan. 11th, 2021

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Justice Haynes Petal, MS

The company is great and helping me in so many ways and also i want to thank Mr.C for helping through my financial situations he was a great person &very respectful&patience with me thank you so much.

3 years ago

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Reply from OppLoans

Awesome to hear! Thank you!

Jan. 11th, 2021

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Darren Fields Anchorage, AK

Jeremiah was extremely helpful and volunteered information to help my financial situation. Opploans has been a very user friendly company and LIVE contact has been easily accessible when needed.

3 years ago Edited September 14, 2021

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Reply from OppLoans

Thank you Darren, we're very glad that you had a great experience with OppLoans.

Nov. 3rd, 2020

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kelsey Seymour Spokane, WA

Jeremiah helped me and was so amazing to work with! I work in the customer service industry and can tell you with certainty that if we had more employees like him, there’d never be a complaint!

3 years ago

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Reply from OppLoans

Thank you so much for the wonderful feedback Kelsey. We're glad we were there to help you.

Nov. 3rd, 2020

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Tabby Voight Columbus, OH

I just got off the phone Mia and she gave me the best customer service ever, she was very understanding with the situation I am. Mia definitely deserves that free lunch :) Thanks!

3 years ago

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Reply from OppLoans

That's amazing to hear Tabby! Thanks for the positive feedback.

Aug. 20th, 2020

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Kathy Klatt Chandler, AZ

I can not say enough how awesome you have been working with me during COVID and my hardships. I am so appreciated for everything and ease my stress as I work my way out of my situation. GOD BLESS AND THANK YOU!!!

4 years ago

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Reply from OppLoans

Thanks Kathy, we're glad that we could come through for you.

Jul. 29th, 2020

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Angela Boyd Brandon, FL

Karen C could not have been more professional and enjoyable.. I like that OppLoans is a credit reporting agency and my credit score has improved since I’ve been doing business with this company...

4 years ago

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Reply from OppLoans

We're happy to help! Thanks for the feedback, Angela.

Jul. 29th, 2020

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Serena Bates Panama City, FL

I received great customer service today when I had to make the phone call about waiving my payments temporarily due to coronavirus and being temporarily on a layoff until further notice. Thanks so much!!!!

4 years ago

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Reply from OppLoans

You're so welcome!!!! Happy we could help Serena.

Jul. 29th, 2020

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Rhonda Wilson Lexington, KY

I spoke to a representative named Connor today who went above and beyond for me. He was incredibly kind and helpful. I think his exemplary customer service should be commended. Thank you Connor!!!

4 years ago

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Reply from OppLoans

We certainly will commend Connor! Thanks for the feedback Rhonda.

Aug. 4th, 2020

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Andi Lewisburg, KY

The application was quick and painless. Alexis was the representative I spoke with. She was professional, kind, knowledgeable, and very helpful! She made the process very smooth. Very pleased. I woyld highly recommend!

4 years ago

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Reply from OppLoans

So great to hear Andi! Thanks for letting us know!

Aug. 20th, 2020

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feliciano Grand Island, NE

my first time experience with this loan company was an amazing experience. they are so helpful and easy to understand. anyone who looking to start out this is a good place to start with.

4 years ago

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Reply from OppLoans

Thanks Feliciano!

Aug. 20th, 2020

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Tiphany A Tobias Akron, OH

Karen C. was amazing! She answered all my questions and helped me get the required information in so that my refinance could get approved! The overall process was easy as well! But Karen was just the icing on the cake!

4 years ago

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Reply from OppLoans

Karen C. is the best! Thanks for letting us know, Tiphany.

Aug. 20th, 2020

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Floyd B. Miami, FL

Amado was very informed and patient... he guided me through the entire process whereas I was becoming frustrated with the unloading procedure. Well Done Amado... you are definitely a credit to your company.

4 years ago

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Reply from OppLoans

So great to hear Floyd! Thank you

Aug. 21st, 2020

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Anonymous

I had a great experience with DeAndrea who went above and beyond to hear my problem, investigate and find the solution as well. I hope everyone can provide the same experience she provided to me!

4 years ago

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Reply from OppLoans

DeAndrea certainly is the best! Thanks!

Aug. 21st, 2020

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Kodie New Orleans, LA

Opp Loans a very fast & efficient. They genuinely care about their customers. The representatives are knowledgeable & help you with any problems you may have. I love this company will recommend them to everyone!

4 years ago

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Reply from OppLoans

Thank you so much Kodie. I'm glad we could help.

Aug. 21st, 2020

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Dee

The entire process was easy until, however, I decided to pay the loan off before the first payment was due. I payed the loan off and received an email confirmation congratulating me on paying it off. To my surprise the first payment was still taken out of my account. I call customer service and the explanation given was the payoff has to clear first. I completely understood that. What I didn't understand is that once the payment clears they will issue a refund of the payment within 5 to 7 business days. So at this point they have now borrowed my money and will take their time giving it back with no interest. For this reason alone I will never consider OppLoans again. If you can give me a loan within 24 hours I believe you should refund money that is not yours within 24 hours as well!

4 years ago

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liz Beaverton, OR

customer service is excellent, Carly was very professional and made the whole application process very easy and fast. she made me feel very comfortable and inspired my trust. I am very happy my loan got approve.

5 years ago

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Paul La Verne, CA

Had the pleasure to speak to Keyon about behind on my payments and she was outstanding and did a great job to get it resolved and settled everything up Outstanding company and personal

5 years ago

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Gina hernandez Chicago, IL

Quick and easy to apply very clear on what you need and they need , got approved in less than 24 hours I’m so happy Jacinthia referred me !she provided Great customer service and very knowledgeable.

5 years ago

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MD Waveland, MS

I had an account that I had two more notes to pay. They sent emails to refinance and I was trying. I did the same process for four consecutive days. I would get the same message and even had my account showing the new notes, finance charges and everything that goes along with it. I never received the money. Four days kater, I was still waiting because every day I had to sign. I had to sign even though I spoke to someone twice and they made sure every thing was done. I received emails telling me thank you. It was ridiculous.

5 years ago

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Bianca Stinnett Henderson, NV

Dan was excellent! He was able to answer all of my questions, and not only that he was able to help me with my application due to an issue with my bank account. Thank you Dan for being so friendly and willing to help me!!!

6 years ago

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michael blanton Los Alamos, NM

Great customer service. Almost no waiting time to speak to very helpful people. Application and approval went very smooth. I am a new customer and very pleased with their service.

6 years ago

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Earl Stewart Albany, GA

quick and short great customer service people giving assistance to help make everything go smoothly thanks so much for MsTara for being so helpful to make sure I had everything in order to make everything was correct

6 years ago

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Anastasia Arlington, VA

I had a very positive experience on all three borrowing occasions! Really appreciate the friendly Chicago customer service center (I think the gentlemen's name was Dan -- many thanks for the processing assistance!!!!)

6 years ago

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Charles Shobe

The lady who took my information was excellent in helping me. The loan was placed into my bank even before I thought. Though I know that the interest rate is high, I support capitalism as opposed to socialism.

6 years ago