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OppLoans

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226 User Reviews

8.6

Overall Score

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LAST UPDATED: August 30th, 2021

OppLoans are offered by Opportunity Financial, a Chicago-based lending company that specializes in offering unsecured personal loans to consumers.

Loan amounts range from $500 to $4,000 and your state of residence determines whether you are eligible for OppLoans lines of credit or installment loans. The brand's loan products are billed as a lower-cost alternative to predatory payday loans.

Loans applied for through the company's online platform will be originated through FinWise Bank or Opportunity Financial, LLC, depending on your state of residence. Even if FinWise funds your loan, you will still be serviced through opploans.com. 

Keep reading for pros and cons, plus OppLoans reviews from real customers.

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The Good

  • Reliable Customer Service
  • Quick and Easy Loan Process
  • Competitive Interest Rates
  • Longer Loan Terms
  • No Hard Credit Check
  • Financial Resources and Tools
  • Refinancing for Eligible Customers
  • Positive Customer Reviews

Reliable Customer Service

With OppLoans, customers will find friendly, courteous, pleasant representatives who are more than willing to help.

Customers rave about the ease of working with OppLoans customer service; the overwhelming sentiment is that the company makes the entire application and approval process smooth and easy, and the representatives make customers feel comfortable and valued.

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Customer Review: Bobby Simpson from Georgia

"OppLoans has been a great company to deal with. I have never had any negative correspondence with any of the customer service personnel and they have been a blessing to me financially. There when you need them. Great rates, definitely a great company to get a loan from."

There's also a common feeling that the company's staff members know the industry well and can answer just about any question. If they don't know the answer, they're happy to find someone who does.

Many payday lenders don't even offer human-based customer service, preferring to be strictly online lenders, with no human contact. With OppLoans, you can email [email protected] or call 800-990-9130, 7 days a week Monday-Friday, 7 a.m.–10 p.m. and Saturday and Sunday between 9 a.m.–4 p.m. Central Time for assistance.

Quick and Easy Loan Process

Potential OppLoans customers can apply online in a matter of minutes and receive approval in a reasonable amount of time. Funds can be transferred by the next business day to your checking account or sent in the mail via check. This is a much faster process than you might see with other lenders.

Competitive Interest Rates

The annual percentage rate (APR) of OppLoans products is between 99 percent and 199 percent, compared to payday lenders that generally offer interest rates over 300 percent. 

While OppLoans' rate range is low compared to payday loan options, in comparison to other bad credit personal loan companies, OppLoans' rates are very high. In most cases, competing lenders offers rates ranging from 19 to 36 percent, which is high in comparison to other personal loan lenders, but allows them to loan money to low-credit borrowers.

Longer Loan Terms

Compared to other payday loan lenders, OppLoans loan term of up to 24 months (2 years) is high. While loan terms vary by lender, most other companies offer much shorter loan terms, requiring borrowers to repay their loan by their next paycheck. 

A shorter loan term can save you more money on interest overall, but a longer loan term means that you will be in debt for a longer period of time and you will usually have a lower monthly payment.

No Hard Credit Check

OppLoans specializes in fast, simple loans without a hard credit check. It uses an alternative credit reporting agency to assess applicants' credit factors. This means that your credit report won't be affected by your application. You can get a loan offer without consequence to your credit. 

In addition, borrowing with this lender can help you build or rebuild your credit. OppLoans does report to the three major credit bureaus (Experian, Equifax, or TransUnion) as you repay your loan. So, on-time payments can help improve your credit score.

On the flip side, please remember that if you fail to meet the repayment terms of your installment loan, it may affect your FICO score negatively. 

Additionally, there are no prepayment penalties — meaning that if you can pay off your loan early without consequence, such as being charged a fee.

Financial Resources and Tools

To promote long-term financial wellness, the OppLoans offers free educational resources through a section of its website called OppU. These include interactive courses on a variety of topics including:

  • Money management
  • Budgeting
  • Saving
  • Understanding credit and credit history
  • Debit and credit card basics
  • Debt reduction

It's commendable when loan companies recognize that users in need of a short-term loan may have bad credit now, but with more education, can take charge of their financial future. 

Refinancing for Eligible Customers

OppLoans offers refinancing to eligible current borrowers. If you are eligible, there will be a 'Refinance Now' button available on your online account. 

Positive Customer Reviews

The majority of OppLoans reviews are positive, with 83 percent of customers awarding the company 5 stars. The positive reviews frequently highlight OppLoans' customer service, which is often described as reliable, fast, and professional. Many reviews make mention of specific OppLoans representatives, suggesting that the loan process is personalized. 

Many reviews do mention high interest rates, but this it is common in the short-term loan industry that you will get a much higher interest rate than you might with long-term installment loan companies. That being said, OppLoans' rates may be high, but they are low in comparison to other short-term lenders.

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Customer Review: Amanda Bowie from Greenwood, South Carolina

"Customer service rep (Selena) was very helpful, polite and made this transaction extremely easy. The sire was easy to navigate. Terms and conditions were great considering they help with not so wonderful credit scores."

OppLoans is also quick to respond to reviews left on BestCompany.com, demonstrating that they care about their customers and are always looking to improve their services to meet the needs of borrowers.

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The Bad

  • Low Maximum Loan Amount
  • Not Available in All States

Low Maximum Loan Amount

OppLoans offers loans from $500 to $4,000. The maximum amount offered is considerably low compared to competing short-term/bad credit lenders. Many other lenders offer up to $10,000.

Not Available in All States

OppLoans doesn't offer its loan products or services in the following states: 

  • Arkansas
  • Colorado
  • Connecticut
  • Iowa
  • Maryland
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • Pennsylvania
  • Vermont
  • West Virginia

If you reside in any of these states you will need to look into other payday loan lender options.

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The Bottom Line

If you have bad credit an OppLoans loan could be a good option for you. Although the company has much higher interest rates than competing lenders in the industry, this allows it to lend to borrowers with less-than-perfect credit. The maximum loan term is short in comparison to other lenders, allowing you to pay off your loan fast, but it is likely that you will have larger monthly payments than you might otherwise with another lender.

Opploans customer reviews are overwhelmingly positive, highlighting great customer service that is professional, personal, and quick to resolved customer concerns. In addition, customers often make mention of how fast and efficient the OppLoans loan process is, often providing borrowers with funds within one business day or application and approval.

It is important to note that OppLoans is not available in all states.

If you have borrowed from this company, please tell us about your experience by leaving an OppLoans review.

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Star Rating

4.5

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226 Reviews

Review Breakdown

5 grade

83%

4 grade

4%

3 grade

2%

2 grade

2%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Phimy h Prattville, AL

Honestly? OppLoans has the most kind and understanding customer service specialista I have ever had the pleasure of working with. Andres was absolutely incredible. It would be criminal to not give him a bonus for his customer service skills.

3 weeks ago

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David Baker Ellicott City, MD

So far I have struggled to get approved for a traditional loan from my own banks just so I can provide food and to pay my remaining balance for my rent. However thanks to the wonderful people that have helped me out just with in the last 30 minutes, I am able to do those things now, 100% honesty I am crying tears of joy and no longer panicking on how I am going to provide for my family. Thank you everyone of OppLoans, I am so grateful to all of you, thank you!

2 months ago

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Victoria Hodges ,

Never had any issues until this pandemic, but let me tell you. Tracy, not only calmed me down, but she educated me, helped me with my situation and also gave me some confirmation on some life changing things I've been thinking about. All in all, my experience has been wonderful, enjoyable, and very pleasant. Tracy was calmed and laid back, I know when I did this kind of work, I took on the tune of the customer, which didn't turn out to well but Tracy allowed me to vent before she responded. I learned so much for that little time spent on my call with her. This company is all good in my eyes and Tracy needs to be up for promotion/more money/trainer b/c she redirected my focus and made this pandemic a little easier. You know, like, find the good in the bad. In this time of need we need more people like her. Wish I could send Tracy a gift but I know this review will be good enough.

7 months ago

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Reply from OppLoans

This is such a heartwarming message, Victoria! Thanks for letting me know.

Feb. 8th, 2021

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Shannon Shanaye Virginia Beach, VA

TRACY NEEDS A RAISE!!! I missed my payment and was honestly freaking out bc I do not need a late payment on my credit report, I’m having an extremely difficult time during this pandemic and Tracy doesn’t even know how much she made my entire day!!! She explained my payment options probably 5 different ways until I completely understood. She was patient , knowledgeable and overall amazing! I didn’t even know about the payment option she offered! Girl you were amazing! If you have tough days please remember this review! You are lifting heavy burdens, so grateful I got her on the line bc there are some very rude people in this industry. She truly has a heart!

8 months ago

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Reply from OppLoans

I'm so happy to hear that Tracy could help you! That's what OppLoans is all about. Thanks, Shannon!

Feb. 8th, 2021

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Ramona MacMurtrie Bisbee, AZ

I have used OppLoans twice in the last few years and the process is secure, easy and incredibly fast. I just paid off my 2nd loan with them and customer service was, as always, pleasant, helpful and so happy to be serving me. I highly recommend OppLoans if you are caught in a little cash crunch. They are professional and so easy to work with. Extremely happy with OppLoans. I would not hesitate to use them again if the need arises.

6 months ago

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Anthony Martin Richmond, VA

My experience with OppLoans has been wonderful! My representative, Anderson (aka The Englishman) was fantastic! He was articulate, thorough and patient. He made the approval process extremely expedient and effortless. I can't say enough good things about this chap. I highly recommend OppLoans and anyone fortunate enough to obtain the services of Anderson will not be disappointed with his service and kind disposition... Cheers!

6 months ago

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Jesus259 Chandler, AZ

They were awesome. Latisha specifically helped me out so much. I thought I was going to be on the phone for over an hour when I called in and she completely understood my problems I was calling about and immediately got to work on helping me solve them and explaining to me what options I had. She helped me, and in turn helped my family, so I am very grateful for her assistance. Thank you Latisha!

8 months ago

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Reply from OppLoans

Thank you so much for your rating! We hope your experience with OppLoans continues to be great!

Feb. 10th, 2021

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Lady Jei Grand Junction, CO

Connor was a great rep. Easy to understand, calm, and very helpful while I finished the pay off process for my loan. As far as the application process and other aspects... great, great, and still great! Easy to apply, easy to manage payments, no prepay penalty, and emails for receipts. As soon as I paid off loan I got the paid in full receipt. It’s worth noting that I was using this loan to move and also to boost my credit and it did both wonderfully! Bad credit when I started= %185 interest. Paid extra each month to kill the interest and in 6 months loan was paid and credit went up around 50pts. YAY!

9 months ago

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Reply from OppLoans

Yay! Thanks for the amazing feedback!

Jan. 11th, 2021

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Julie C Snoqualmie, WA

I took out this loan to try an ad another credit trade on my report. I took out a 2K loan, even though I really did not need to. The loan was deposited within 24 hours of approval just as they said. Monday was a holiday so the deposit came in Tuesday morning. Payments are coming out directly from my account and yes interest is high, but no surprises here. I am rebuilding creit and understand the high rates. As I am new to Opploans, I am curious to know if they lower interest rates for credit worthy customers after loan payoffs. This loan was so easy and I am happy with the service so far. For those that have complained about interest rate, this is the cost of bad credit and rebuilding. It is not the loan for you if you cannot afford to pay it back. as for the 140% Interest. I was quoted up to 750% on other installment loans. a 1K loan was costing 5K+ to pay back. That was a NO Thank You. Opploans was reasonable. You can go to Onemain and pay over time and guess what you pay the interest fees in the same amount or more over a 3-5 year term. Yes lower payments, longer term...lots of interest spread out over years. Understand what you are signing. Opploans reported to my credit after 2nd payment taken.

10 months ago

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Reply from OppLoans

Thank you, Julie.

Jan. 11th, 2021

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ROBERT HANNAN Roscommon, MI

AM glad to have discovered OPP loans especially during these extremely difficult times. Professional and courteous quickly identify concerns and are great at providing solutions. It is this level of personal concern and friendly service to help is why I would recommend this company for everyone. The support team has found the sweet spot of customer care and friendly service lacking in many institutions in the financial world. Keep up the good work and thankyou for making me a valued customer. Robert Hannan Michigan

11 months ago

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Reply from OppLoans

Thanks for the positive feedback, Robert!

Oct. 8th, 2020

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James Cash Severn, MD

So I left a review regarding an old account being removed from my credit report (as agreed with over the phone with a customer service rep that I didn’t get in writing, and consequently denied by OppLoans). Today, I received a letter via email congratulating me on paying off the loan (which is years old), the balance is now $0, with a remittance date of 5/19/2021. Only one problem; the loan was paid off years ago. After several minutes of being on hold, the customer service rep said that the letter was a “mistake”. Again, do not trust these people. I am supposed to respect their “mistake”, but yet be held to the extremest letter of the law after experiencing personal hardships, all while trying to do the right thing by them. They have made their money off of me three times over now, and I regret every dollar.

3 months ago

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Doc Fort Worth, TX

Heather is great. Everyone has been great especially during the pandemic. The OppLoans people have always provided great service. Thank you so much to all of you... and thank you Heather.

5 months ago

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Marianne Griego Albuquerque, NM

After 3 attempts to get a better payment plan and back on track with my past due loan from a year long Covid furlough, the representative Alexis was the nicest and most helpful to finally help me out today! I had a flawless payment record prior to the pandemic. I am so glad that she answered my call today and feel so much better now. Thank you Alexis! Marianne Griego

6 months ago

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Tee Las Vegas, NV

Excellent customer service when you call Opp Loans. Connor was especially awesome, took care of my request-no problem. It is a pleasure doing business with such a professional and accommodating company. Thank you for being a resource out there for these types of loans!

7 months ago

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Babi Ballard Colonial Heights, VA

I spoke with Spencer (Female type) and she was extremely professional and accommodating with the issue that I had. There wasn't a lot of fuss or back and forth debating. It was a calm, peaceful transaction, of which I am eternally grateful. I would choose them again for a short-term loan! Thank You!

7 months ago

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Janice Krispinsky Springfield, MO

OppLoans is so easy to deal with. They address your request quickly and resolve your problem. Connor helped me today and my problem was resolved instantly. Everyone is very professional and I will recommend them to everyone I know that needs a personal loan! Thank you for resolving my problem!! The company is truly amazing!

7 months ago

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Wendy Draskovic Scottsdale, AZ

Daisy was most helpful to me this morning, when others tried to help but their hand were tied by what they could do. She was very pleasant and listen to my situation and after some checking she was able to come out with the best result for me ! Thank you Daisy and team !

7 months ago

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Reply from OppLoans

Thank you so much for the positive feedback, Wendy! I'm glad Daisy was so helpful.

Feb. 10th, 2021

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djackson Elmhurst, IL

After a little confusion, I finally spoke to two representatives that were able to solve my problems with my account and provide answers in a timely manner. Ms. Daisy and Ms. Brandy were genuinely concerned about my situation and provided a resolution that fits my current needs. Their customer service and communication with me was excellent! Thank you both!

7 months ago

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Reply from OppLoans

I'm glad Daisy and Brandy were able to resolve any issues you were experiencing! Thanks for the positive feedback!

Feb. 8th, 2021

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Sylnikka Minneapolis, MN

It’s the new payday loan with better benefits. The interest payments alone are entirely too high. But when you’re young and don’t have other options you have to do what you have to do. The benefits are sort of worth it but extremely costly. It’s not if you don’t have a way to pay it back seriously and if you will default because it will ruin your credit. But if you make on time payments and pay it back or pay it off sooner then it would be extremely beneficial.

7 months ago

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Reply from OppLoans

Hello - we agree that our product is a high interest loan that should be used in times of need. Thank you.

Feb. 8th, 2021

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James D Waukegan, IL

Today,4/21/2020 ,felt like the perfect time to leave a review. I've been a customer of OppLoans for the last couple of years.I had reservations about applying for a loan,but my need for financial assistance pushed my decision to move forward....and I'm glad that I did.The customer service,the fair interest rate,and the integrity of the company and its employees has far exceeded what I had anticipated.Now I see why their rating and reviews are so high.I needed to speak to them recently,by phone,and that's why I wanted to leave a review.The rep,Shana,was outstanding.Her positive persona and extremely compassionate,helpful nature needed to be recognized.She was so patient and helpful....and this was at 9:00pm on a Friday evening.Yep,they were still open to help!Great employee and another good experience with this company.I would definitely recommend-

1 year ago

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Reply from OppLoans

Thank you James! We really appreciate your feedback.

Jul. 29th, 2020

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Zora W Boca Raton, FL

I am so impressed with customer service I received today I was speaking to Mia who was able to engage me in trying to help me resolve issue of late payment and avoiding further reports to my credit Her knowledge of issue was astoning She is professional Quick to point in a pleasant nice way She encouraged me to come up with plan to resolve matter to the best of my ability She was fluent in her spews he and language It was a pleasure to communicate with her Other customer service representitve were slow to react and not confident in what they were asking Very impressed with high quality customer service

1 year ago

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Reply from OppLoans

Zora, this warms my heart! Thanks!

Aug. 20th, 2020

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Alicia Pearland, TX

The ONLY reason I've given Opp Loans a 5 star rating is due to Justin in the payment department. I have been a loyal customer for over 5 years and have never experienced such professionalism. Unfortunately, I had to deal with 3 rude (2 in the payment department and 1 in the loan department) representative regarding an incorrect payment due date, prior to speaking with Justin. By the time, I'd reached Justin I was Irate and had lost all faith within the company because I spent over an hour on the phone being lied to and transferred back and forth between departments. Not only was Justin patient with me by allowing me to vent, he also continued to apologize for his coworkers actions. Justin went above and beyond by asking me to give him a chance to fix someone else's mistake and hopefully regaining the companies trust. 72 hours later, Justin had kept his promise by following through and rectifying the mistake. I don't know if Justin is team lead or supervisor but he should definitely be allowed to re-train the bad apples within the company.

2 years ago

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Reply from OppLoans

Thank you so much for the kind feedback Alicia!

Aug. 21st, 2020

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Amanda Bowie Greenwood, SC

Customer service rep (Selena) was very helpful, polite and made this transaction extremely easy. Th site was easy to navigate. Terms and conditions were great considering they help with not so wonderful credit scores.

6 months ago

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Joseph S Montalto Huntsville, AL

Life has been hard for anyone since the pandemic. Heather and the rest of the Opploans team have made it simple for me to defer payments for the month until my wife and I can get back on track. Thank you all.

7 months ago

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Reply from OppLoans

I'm so happy we could help you out, Joseph. That is exactly why we are here. Please come back whenever you need additional assistance. Thanks!

Feb. 8th, 2021

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Elise Rabke Metairie, LA

Shana was amazing in helping me with a hardship request. This will help me still take responsibility for the money I’ve requested and hopefully I get back on track to paying it off.

8 months ago

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Reply from OppLoans

Shan truly is the best. Thanks for letting us know Elise!

Feb. 8th, 2021

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Irving Velez Sanchez Orlando, FL

I really like app, its awesome and the person that i spoke with was very helpful, his name is conor. He really did answer all my question and made my day..thank you... Very professional.

8 months ago

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Reply from OppLoans

Perfect! Thanks!

Jan. 11th, 2021

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Jesse Cox Owens Cross Roads, AL

Got to give a shout out to Jane. This lending officer helped me get a loan to help me get a new home for my family. We just moved from KY to AL and this is a company where employees like the one who helped me.. Went above and beyond their duties. Much respect for you. Thanks for everything.. The Cox family!

9 months ago

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Reply from OppLoans

You're welcome! I'm glad we could help.

Jan. 11th, 2021

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Joanna Iwata Marina, CA

Excellent customer service from the agent Ashley who fielded my call and inquiry up to her supervisor who was equally helpful! I explained my situation and he was able to modify my loan agreement that I was so grateful for especially during COVID-19 and the holidays coming up!

9 months ago

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Reply from OppLoans

Wow! Thanks, Joanna!

Jan. 11th, 2021

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Prenee Moore Oakland, CA

Yes 5 stars definitely!! The Opps Customer Service Specialists are excellent in delivering great customer service. The staff is very friendly and professional which is what is needed for most of us during these uncertain and very challenging times. Thank you for all of the support you have shown me during my time of need. Best regards, P Moore

1 year ago

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Reply from OppLoans

We will always be here for you, Prenee! I'm happy you're part of the OppLoans family.

Jul. 29th, 2020

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Tamiah Underwood Detroit, MI

I definitely appreciate Opps Loan coming thru when I didn’t think I could get a loan, they are always there willing to help if u need to miss a payment they have options to help. Also, every time I called the reps are professional they listen and they help. The only down fall is no hardship increase during a crisis unless u get notified for refinancing pre-approval. But OPPSLOAN GET 5 STARS FROM ME AND MY HOUSEHOLD ALWAYS!!!!!!!!

1 year ago

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Reply from OppLoans

I'm happy we could help when you needed some!

Jul. 29th, 2020

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Dennis Herrick Phoenix, AZ

Your business gets a bad rap - that's not fair. I screwed up my credit - not you. Thank you for being there when I needed you and making the process simple and non-judgmental. I had to re-fi several times and that also was easy. You are expensive but that comes with the territory - again, I got myself here as everyone who needs your service has. Keep up the good work - your client service people are the best! Dennis Herrick

1 year ago

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Reply from OppLoans

Dennis - Thank YOU for understanding. And thank you for the positive feedback.

Jul. 29th, 2020

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L Santana Chantilly, VA

though many may agree that these loans are higher interest but when a company like opploans grants me a loan when I needed it most with no hassle and to top it off in difficult times like this they helped me alleviate the stress by moving up my payment and waving the interest, paying the higher interest is certainly worth it. The customer service Connor was amazing very comforting and understanding would I recommend them, would I use them again definitely yes! thank you for being there for me.

1 year ago

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Reply from OppLoans

You're welcome! It's heartwarming to hear we helped when you needed it most.

Aug. 4th, 2020

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Joanne Welch Salem, OR

To whom it may concern: I spoke to a representative named Maria S. I can't say enough, or find the words to describe how much she went out of her way to go above, and beyond to help me Joanne Welch complete my loan! Please consider her for an advancement to a higher position, or consider her for a pay increase! You are very fortunate to have her as a Team member with your company! Sincerely, Joanne Welch

1 year ago

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Reply from OppLoans

Joanne! Thanks for letting me know!

Aug. 20th, 2020

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Joseph Lockport, IL

Recently I refinanced my loan with opploans. The customer service representative Amado was the best person I have dealt with from their team yet. I have been a user of opploans for years now and refinanced a few times. This time talking with Amado was different. He answered all my questions, was very personable and got me on my way to finalizing my loan. Before when i refinanced i felt like just another person calling. This time i could tell that the representative (Amado) actually cared that all my concerns were met.

1 year ago

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Reply from OppLoans

Amado is the best! Thanks for such positive feedback.

Aug. 20th, 2020

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Tonya Stannert Mount Vernon, WA

I applied for a loan and the amount I was approved for was great however after crunching some numbers it would make a slight financial struggle on the biweekly payments. I called in to cancel my loan however Shalonda gave me another option to take a lesser loan by asking me what would be a more comfortable payment plan for me. She as kind and attentive and I really appreciate her giving me this option that I didn't know was available. She was great to work with and represents this company in a great way. Thank you for the pleasant experience and the better outcome for me.

2 years ago

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Reply from OppLoans

Thank you for the kind words Tonya.

Aug. 21st, 2020

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AD A Clinton Township, MI

I am very pleased with this company. I ran into a problem and I've been in constant contact with them explaining my problem. They have given me several options with repayment and payment terms. I will gladly do business with this company over any of the other companies I've had to deal with. Their payment are by far much better than others. Thank you OppLoans

2 years ago

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Reply from OppLoans

You're welcome! Thanks for the awesome review.

Aug. 21st, 2020

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Larene Sully Salem, OR

Marc was/is FABULOUS! I has never been my intention to not repay OppLoans but I am living in my car until my hell hole divorce is done. I wanted to pay but I couldn't pay the full amount yet. Thanks to Marc at least I can save losing my credit score a little bit. Plus Marc sent me offers to use while down on my luck! I won't give up! Thank you Marc you really saved my life again!

2 years ago

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Reply from OppLoans

Thank you Larene, we're so happy that the process was easy and our Customer Advocate team was helpful and kind.

Nov. 3rd, 2020

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Rick s Las Vegas, NV

I have used opploans two or three other times this time my internet went down to the middle of the process I called them and customer service JP answer the phone help me out to verify all the information that I sent in and it was all there very courteous very knowledgeable made me feel like they really wanted my business will definitely tell all my friends and family wonderful wonderful company

2 years ago

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Reply from OppLoans

Thank you for the great feedback Rick!

Nov. 3rd, 2020

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Eduardo Fort Lauderdale, FL

Customer service(specifically “Morgan” ) was EXCEPTIONAL. Had a payroll frequency change that had me stressed out. Morgan helped we navigate thru the change and quickly put my mind at easy. Not only did I get a needed loan for them. I also received exceptional customer service when this bump in the road occurred. Thanks Morgan. You Rock( and Roll).

2 years ago

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Reply from OppLoans

Thank you Eduardo, we're so happy that you had a great experience with OppLoans!

Nov. 3rd, 2020

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Happy San Antonio, TX

Selina was a great customer service agent. I actually got her twice and she offered to stay on the line while I logged into my account to sign contract. She was helpful and assured me she had taken care of my issue. If she didn’t share helpful information, i probably would still be waiting for a response. She made she I knew how to expedite my loan. Thank you

2 years ago

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Reply from OppLoans

Thanks for the spectacular feedback!

Nov. 3rd, 2020

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Jennifer Richardson Lisbon, ME

I just applied with this company and I had to opportunity to speak with Tiffany who was wonderful. I appreciated all the time she spent with me and how she answered all my questions. When I asked her about some situations that I read on the review page she was very honest with me by telling me everyone's circumstances are different. I did not think of it that way. Thank you Tiffany! You rock! I will leave a final review after all my transactions go through. Thank you!

2 years ago

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Richard Keller Bangor, MI

I dealt with a very helpful and wonderful woman named Monique. Monique was professional, courteous and friendly throughout the loan application process. She was quick to answer any questions or resolve any issues that came up. She was willing to go above and beyond to help me which made it a very refreshing and positive experience. I'd highly recommended her to those looking for guidance during the loan process!

2 years ago

star star star star star

Shamarilyn D York Houston, TX

My experience with Opp Loans has been really good. And today I needed to see if I could get a possible increase to assist with paying a few things. I was approved for an increase which will help and the customer service provided by Karen was great! She exceeded my expectations by calling back to make sure I was able to log on since I was having difficulty at first.

3 years ago

star star star star star

Sandra Graves Leesburg, VA

TOTALLY AWESOME!!! OppLoans was a life saver with helping me catch up the rent. The monthly payment is less than half what I'm having to pay CashNet USA bi-weekly! I wish I'd know about OppLoans sooner, I don't even want to think about how much money they could've saved me over the past year! The customer service reps were great and I love the fact that, after you make your menu selection, you get a real live person! Keep it up!!!

3 years ago

star star star star star

Angelita Ellis Chicago, IL

I found Alex to be very informative, patient, and pleasant. This young displayed a wealth of patience's as well as information as it pertained to the process for refinancing. I just needed to take the time out of my busy day to commend this young man on a job well done. And I look forward to continuous business with your company. Signed: 1 Happy Customer!

4 years ago

star star star star star

Linda Robinson

It was a pleasure doing business with you.I was comfortable when talking with you. You were helpful with assisting me with the process of getting my loan application completed. I will definitely refer you to a friend. I payed off a loan with you And I feel comfortable to apply for another loan. That's how satisfied I am. Thank you for giving me this opportunity once again.

4 years ago

star star star star star

Sheila Garibaldi Sacramento, CA

Heather was amazing. I’m struggling due to COVID. Heather was able to assist me more than I could have even asked.

3 months ago

star star star star_border star_border

Brian Lane ,

I’ve been with the company as a customer for sometime now. Only had 1-2 issues with their customer service and it caused some issues but lucky Shana was there to help and sort things out. Thanks again for the help and the much needed relief.

7 months ago

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Reply from OppLoans

Thank you for taking the time to rate us, Brian, we appreciate it. Please let us know what we can do better! You can reach me directly at [email protected] - Ben Morris, Customer Experience Manager

Feb. 10th, 2021

star star star star star

Jenna DelBalso Mesa, AZ

I always have such a great experience with OppLoans. They have been amazing and have been so great and understanding during this crazy time with COVID-19 and my payments. I would recommend OppLoans to everyone!

9 months ago

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Reply from OppLoans

Thank you Jenna!

Jan. 11th, 2021

star star star star star

Kimberly Stahl Indianapolis, IN

OppLoans is a ten! Everyone I have dealt with has been wonderful! Heather made the process of rescheduling my payment easy and she was pleasant to talk to. I highly recommend OppLoans!

9 months ago

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Reply from OppLoans

Thank you!

Jan. 11th, 2021

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