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549 User Reviews

7.8

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Daisy Woods Round Rock, TX

The process was super fast and efficient. The customer service was very courteous.

1 year ago

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Reply from Fig Loans

Hi Daisy, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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star star star star star

mauro escalante Seminole, TX

very easy to get loan aproval,great customer service, i used their service for 3 years

1 year ago

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Reply from Fig Loans

Hi Mauro, thank you so much for being part of the Fig fam! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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star star star star star

Hilario Delarosa Marseilles, IL

Easy to change due dates through the website. Never had any kind of hassle from them.

1 year ago

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Reply from Fig Loans

Hi Hilario, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 23rd, 2020

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star star star star star

Nicole Lockett Champaign, IL

Everything with Fig loans is just an easy process. I have never had any bad experiences with them.

1 year ago

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Reply from Fig Loans

Hi Nicole, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

tracy standridge Branson, MO

fast service, easy application, convenient payments, low interest, money deposited within 24 hours

1 year ago

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Reply from Fig Loans

Hi Tracy, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Claudio C. Frisco, TX

Affordable loan and very flexible choices for payments. Perfect for short term loans.

1 year ago

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Reply from Fig Loans

Hi Claudio, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 23rd, 2020

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star star star star star

Theautry Henry Plano, TX

Great loan company very low interest rate ..Pay off 3 to 4 month also report to the Credit Bureau

1 year ago

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Reply from Fig Loans

Hi Theautry, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Molly Mesquite, TX

They are fair and really seem to care about their customer's needs. Great customer service, too.

1 year ago

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Reply from Fig Loans

Hi Molly, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

TONYA MILLER Dallas, TX

Never had any issues with the customer service and the website is very user friendly

1 year ago

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Reply from Fig Loans

Hi Tonya, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Shontaye Dallas, TX

I have had such a great experience with Fig Loans, whenever I needed the help I could count on Figs

1 year ago

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Reply from Fig Loans

Hi Shontaye, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Naomi

I know exactly what I will be paying back upfront. The charges aren’t ridiculous.

1 year ago

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Reply from Fig Loans

Hi Naomi, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 23rd, 2020

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star star star star star

Norma Muse Azle, TX

The best loan company ever! No pressure tactics and lots of information provided.

1 year ago

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Reply from Fig Loans

Hi Norma, thank you so much for being a part of the Fig fam! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Marie Giebas Bedford, TX

Easy and fast I'm not paying for months just 3 to 4 month great love them fast approval

1 year ago

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Reply from Fig Loans

Hi Marie, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Shane Sanford Denton, TX

Because they are easy to work with. And they do the payments monthly. They are great!

1 year ago

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Reply from Fig Loans

Hi Shane, thank you so much for being a part of the Fig fam! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Mikayla Allen Moody, TX

I've had a great experience so far with fig loans and plan to use them again if needed.

1 year ago

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Reply from Fig Loans

Hi Mikayla, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Michael Kindley Houston, TX

No hassle qualify and great customer service fast reply to questions pretty straight foward process

1 year ago

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Reply from Fig Loans

Hi Michael, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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star star star star star

Terrence Houston, TX

Very efficient and decent pricing. No surprises and you don't feel like an idiot for using them

1 year ago

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Reply from Fig Loans

Hi Terrence, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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star star star star star

Brenda Chicago, IL

Lind of difficult to get a response for anyone by email but it is pretty good and easy to use.

1 year ago

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Reply from Fig Loans

Hi Brenda, We're sorry to hear you experienced communication delays! We try to respond to everything within 24 hours, Monday-Friday, but sometimes we get extra busy. If you don't hear from us within 1 business day with a question, please ping us again! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Levi Fort Worth, TX

Fig Loans’ interest rate was a lot lower than some other places, that is why I chose them

1 year ago

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Reply from Fig Loans

Hi Levi, Thank you for choosing us on your financial journey! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Stephanie Cleveland, TX

They accepted me quickly and granted me the loan easily. It is easy because most things are online.

1 year ago

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Reply from Fig Loans

Hi Stephanie, Thanks so much for this kind review! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Darla San Antonio, TX

Glad I used them. I needed the money and they were quick to respond. It was really easy.

1 year ago

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Reply from Fig Loans

Hi Darla, We're glad you chose us, too! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Lejeanne Aubrey, TX

It was a small amount of time to get the loan and it didn't cost as much to do the finance.

1 year ago

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Reply from Fig Loans

Hi Lejeanne, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 23rd, 2020

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star star star star star

Yavonne Huntsville, TX

If you have any problems or anything, they'll work with you. Everything's really quick and easy.

1 year ago

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Reply from Fig Loans

Hi Yavonne, Thank you so much for these kind words! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Isaias El Paso, TX

It was easy and it helped out that I did notice after I paid off that my credit score jumped up.

1 year ago

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Reply from Fig Loans

Hi Isaias, We're so happy to hear your score improved! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Tasha Dallas, TX

It was simple. They seem very reasonable and affordable for me. I'm absolutey happy I did it.

1 year ago

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Reply from Fig Loans

Hi Tasha, We're so happy you made us a part of your financial journey! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Lennes Lee's Summit, MO

It was very easy. Very trustworthy. I was skeptical at first but everything worked out fine.

1 year ago

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Reply from Fig Loans

Hi Lennes, Thank you so much for giving us a chance! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Linda Denton, TX

They let me have extra time to make a payment. It's pretty easy to navigate the website.

1 year ago

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Reply from Fig Loans

Hi Linda, Thank you so much for these kind words! Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

Teodoro Houston, TX

They direct deposit. They were always helpful to assist me with all my questions.

1 year ago

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Reply from Fig Loans

Hi Teodoro, thank you for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Jackie San Antonio, TX

They do not have a lot of customer support. It's very fast and they have a fast turn-around time.

1 year ago

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Reply from Fig Loans

Hi Jackie, Thank you so much for the feedback! Our service team is available 6 days a week, so we're happy to get you help when you need it. Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star_border

Barbara Boerne, TX

It is fast and easy to do. They are also flexcible with the date so you can work the dates around to you budget.

1 year ago

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Reply from Fig Loans

Hi Barbara, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 23rd, 2020

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star star star star star_border

Jeterrle

They are always good. One of the newer cards wasn't directly connected to our name so we had issues. '

1 year ago

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Reply from Fig Loans

Hi Jeterrle, Thanks for the kind words! We're sorry to hear about the slight hiccup. Please let us know if you encounter any further issues. Best, Fig Loans Customer Service

Jun. 9th, 2020

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star star star star star

chantal Burnet, TX

Process was not stressful and it helped me out when I needed it most. Thanks so much!

4 years ago

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Reply from Fig Loans

Hi Chantal, Thank you for sharing your thoughts! We're so glad you had a good experience with us. Warmly, Fig Loans Customer Service

May. 4th, 2020

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star star star star star

Bando Dallas, TX'

They will work with you even if you miss a payment. In the will help you get back on track

4 years ago

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Reply from Fig Loans

Hi Bando, We're so happy to hear you found our team and our service helpful. We're here for you! Warmly, Fig Loans Customer Service

May. 4th, 2020

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star star star star star

Mom/nurse Wichita Falls, TX

Because they don''t kill you with ridiculously high interest rates and they are extremely nice.

4 years ago

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Reply from Fig Loans

Hi there! Thank you so much for your kind words! We're firm believers in the golden rule :) Warmly, Fig Loans Customer Service

May. 4th, 2020

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star star star star star_border

Christopher L Smith Poteet, TX

Rated 4 for no particular reason ,very satisfied with the service provided, prompt response and service.

4 years ago

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Reply from Fig Loans

Hi Christopher, Thanks for explaining! We're glad to hear you were pleased regardless. Warmly, Fig Loans Customer Service

May. 4th, 2020

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star star star star star

Vickie Brinkley Fort Worth, TX

Very well customer service and support. Very satisfied all thecway. Definitively would recommend

4 years ago

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Reply from Fig Loans

Hi Vickie, Thanks so much for your kind words! We're so glad you were satisfied. Warmly, Fig Loans Customer Service

May. 4th, 2020

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star star star_border star_border star_border

Kenneth franklin Mesquite, TX

I had a loan with them and paid them off. Always keep communication just in case I needed extra time. Then once I paid off the loan I couldn't get another loan.

4 years ago

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Reply from Fig Loans

Hi Kenneth, We're so sorry to hear that we were unable to approve your repeat application. We hope that you have given us another chance since you wrote this review! Warmly, Fig Loans Customer Service

May. 4th, 2020

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star star star star star

Tyna Williams Houston, TX

It was easy to sign up for it and they give excellent service. I never had any problems with them.

4 years ago

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Reply from Fig Loans

Hi Tyna, thank you for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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star star star star star

Edward West Houston, TX

They are very reasonable and have good customer service. It was great to work with them.

4 years ago

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Reply from Fig Loans

Hi Edward, thank you so much for these kind words! Sincerely, Fig Loans Customer Service

Jul. 23rd, 2020

star star star_border star_border star_border

Christina daniels

At first it was ok there's alot of " still need more info" emails but then this pandemic started and i tried to get a second loan months after paying off the first one and it seemed like i couldn't send enough "info" however my husband applied sent one or two pieces of "info" got approved right away so no I'm not happy worth fig loans i could see if i hadn't been a return customer or changed my "info" but i had the same info i had for my first loan just like my husband !!

1 year ago

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Reply from Fig Loans

Hi Christina, we're so sorry to hear of this experience. Please reach out to us at [email protected] using the email address associated with your Fig Account. We would be glad to look into your account further and see what we can do or at the very least, what additional context we can provide for the underwriting decision. Thank you in advance! Sincerely, Fig Loans Customer Service

Jul. 27th, 2020

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star star star star star

Gage Craig Bellefontaine, OH

Got my money the next day and you can Move your payment dates

1 year ago

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Reply from Fig Loans

Thanks Gage, glad to hear that our flexible repayment policy is helpful!

Aug. 28th, 2020

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star star star star star

JAMES LOSASSO Youngstown, OH

A VERY GOOD COMPANY TO HELP WITH NEEDED FUNDS AND A SHORT PAYBACK TIME.

1 year ago

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Reply from Fig Loans

Thanks for your review James :)

Aug. 28th, 2020

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star star star star star_border

Dominic Dallas, TX

Honest service. It's a great way to build credit. Trust they do what they say.

1 year ago

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Reply from Fig Loans

Thanks Dominic, our core values include transparency and keeping promises. If there was anything that caused you to rate us 4 stars, we would certainly welcome more detailed feedback so we can make improvements in the future! Please send any feedback to [email protected]!

Aug. 28th, 2020

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star star star star star

audra bethune Temple, TX

Excellent service and very easy to apply and complete the loan.

1 year ago

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Reply from Fig Loans

Thanks for taking the time to review us Audra!

Aug. 28th, 2020

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star star star star star

Beverly Texas City, TX

There very helpful and always do what they say they will do.

1 year ago

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Reply from Fig Loans

Thanks Beverly, that's one of our core values!

Aug. 28th, 2020

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star star star star star

Dalonda McMillan Bryan, TX

Applying and receiving the loan has helped me to increase my credit score

1 year ago

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Reply from Fig Loans

We're so happy to help!!

Aug. 28th, 2020

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star star star star star

Christopher cortez San Antonio, TX

Consistent and real easy to work with... never had any issues

1 year ago

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Reply from Fig Loans

Thanks Christopher!

Aug. 28th, 2020

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star star star star star

Rhonda maddux Springtown, TX

Always very helpful. makes sure I'm kelp updated on process.

1 year ago

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Reply from Fig Loans

Thanks for your review Rhonda :)

Aug. 28th, 2020

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star star_border star_border star_border star_border

Sandra Jackson, MO

Gave me a loan 2x I paid on time everytime but went to take out 3rd loan for same amount 2 moths later with no income change and was denied for no reason

1 year ago

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Reply from Fig Loans

Hi Sandra, We work with repeat customers who have been denied. Can you please send an email to [email protected] so we can see what happened to your 3rd loan?

Aug. 10th, 2020

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star star star star star

Nat Dallas, TX

I was able to get a loan with bad credit. I was always approved

1 year ago

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Reply from Fig Loans

Thank you for your review, Nat!

Aug. 10th, 2020