Fig Loans Logo

Fig Loans

check_circleVerified

star star star star star
549 User Reviews

7.8

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Christopher Vicencio Pharr, TX

They help people with bad credit, and don't just off your score. Very helpful...I would highly recommend

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Christopher, thank you so much for this thoughtful review. Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

cynthia p Lubbock, TX

With my credit being bad i never thought i'd get approved and i did and this has to be the best place to get a loan!

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Cynthia, thank you so much for this thoughtful review. Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Chicago, IL

They just comfortable place to get a loan,they don't bother you..They like you change your due date ..There awesome ..

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Sharon, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cheryl Tyler, TX

You can move your payment date. If you have to make one of these loans, this is about the best company to do it with.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Cheryl, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kelli Chicago, IL

Super easy and online. You get approved right away. They answered all my emails promptly. I am totally satisfied.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Kelli, Thank you so much for these kind words. We're happy we were able to help! Best, Fig Loans Customer Service

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Marvin Plano, TX

Fig loans’ customer support was great. I wish there was a two week grace period so there was a way to pay back before the interest but it is great.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Marvin, Thank you for this thoughtful feedback! There is a bit of a grace period during which you can repay without interest, but it is not two weeks, unfortunately. For context, on first-time loans, we use any interest payments to offset the costs of marketing, underwriting, and service, so we just break even. Nevertheless, we always appreciate suggestions, so keep 'em coming! Best, Fig Loans Customer Service

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marie Killeen, TX

Customer service is professional and quickly processing my loan. I am glad I did it to help build my credit.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Marie, Thank you for these kind words! Best, Fig Loans Customer Service

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Houston, TX

It was really quick. Every time I needed any assistance, their help was there. Really easy to respond back quickly.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Barbara, Thank you for trusting us with your financial needs! Best, Fig Loans Customer Service

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Lufkin, TX

I was able to talk to someone and it was easy for me to contact them when I needed help. Everything went really good.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi there, Thank you so much for these kind words! Best, Fig Loans Customer Service

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Chad Conroe, TX

I don't have a phone number to call them, but anytime I've emailed they've always gotten back to me within reason. It's very simple process.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Chad, Thank you for these kind words! To your point about phone calls, we do almost all of our service via email because it lowers the cost to serve (savings we pass onto you), ensures that everyone has a paper trail of communications, and allows us to serve our entire community quickly. We hope this doesn't affect your view of us! Best, Fig Loans Customer Service

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Morfield Alton, MO

I did everything online. It really was super easy and straight to the point. I had it within a couple of days.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Morfield, Thanks so much for your kind words! Warmly, Fig Loans Customer Service

Jun. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Luteya Kansas City, MO

I never talked to anyone physically, just online conversation. It was easy and simple to get the loan.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Luteya, Thank you for trusting us with a loan! Warmly, Fig Loans Customer Service

Jun. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Houston, TX

The support I got was online and they helped me out pretty good. The processis really good. It's an easy process to do.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Sharon, Thank you so much for your kind words! Warmly, Fig Loans Customer Service

Jun. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Kansas City, MO

They were willing to help when I needed to change my date. It was fairly easy to do since I was already a customer.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi there, We're happy to be able to help! Best, Fig Loans Customer Service

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Maegan Haskell, TX

It was really simple and easy to get the loan. They're quick to give you your money and paying back is easy as well.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Maegan, thank you for making us part of your financial journey! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Denise Arlington, TX

They really work with you if something happens. They're easy to work with. It was very easy to get a loan.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Denise, thank you so much for this thoughtful review. Warmly, Fig Loans Customer Experience

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gigi Roanoke, TX

I have had an excellent experience! They always work with me and provide excellent customer service!

4 years ago

Fig Loans Logo

Reply from Fig Loans

Hi Gigi, Thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

May. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sal Katy, TX'

Came through when nobody else did. My options were few but Fig Loans helped me out with catching up on my bills.

4 years ago

Fig Loans Logo

Reply from Fig Loans

Hi Sal, We're so happy we were able to be there for you! Warmly, Fig Loans Customer Service

May. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

T Bell Missouri City, TX

Ease of service and the value. Definitely a better option than payday loans and it enhances my credit profile.

4 years ago

Fig Loans Logo

Reply from Fig Loans

Hi T, Thanks so much for your kind words! We're happy to hear you found our product to be easy to use and a good value. Warmly, Fig Loans Customer Service

May. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Maddie Johnson Houston, TX'

Great customer service, my credit score has increased over 44 points, flexible payments. Awesome mission.

4 years ago

Fig Loans Logo

Reply from Fig Loans

Hi Maddie, Everything about this! We're so pleased we were able to help you with your credit and carry out our mission with you!! Warmly, Fig Loans Customer Service

May. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Steve Temple, TX

Because when I needed a loan no one would give me a chance but fig loans and I love them for having faith in me

4 years ago

Fig Loans Logo

Reply from Fig Loans

Hi Steve, Thank you so much for trusting us in your time of need! We're happy we were able to help. Warmly, Fig Loans Customer Service

May. 4th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dwane Willrich Missouri City, TX

I went with them since it was better than a payday loan. It's a good short term loan with low interest.

4 years ago

Fig Loans Logo

Reply from Fig Loans

Hi Dwane, Thanks so much for your kind words! We love hearing that we're better than a payday loan, since we set out to stop payday lenders from keeping consumers in debt traps. Best, Fig Loans Customer Service

May. 11th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Anonymous Argyle, TX

We needed access to our money, and they were available to us. Before today, I would've given them a good score, but I just reapplied for a new loan and was denied. This after being a long time customer, so I'm not really happy right now. They also take a long time to get back to you if you have a question.

4 years ago

Fig Loans Logo

Reply from Fig Loans

Hi anonymous, We're so sorry to hear you had this experience in the past. In the last couple of years, we have refined our systems to better communicate potential denials to all of our borrowers, especially our returning customers, and we have added members to our service team to ensure rapid responses for all!

May. 4th, 2020

star star star star star

Dennis Baker

Always there to give a helping hand if you have a problem with your payment date there always there to help make it easier for you to make your payment without falling behind

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Dennis, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

star star star star star

Marilynn Varner

They are straight forward. Web page very friendly user. The rates and payment plan is great. I like the fact if you come into problem with due date they give you option to change it. Great company to do business with.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Marilynn, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

star star star star star

Sherry potter

They are way better than a payday loan there rates are lower and they advise you only to apply for the amount you need and instead of paying each payday you pay once a month and you can change your due date if you need too

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Sherry, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

alexandria boeding Fort Worth, TX

Easy to get and easy to make payments. I've been using fig now for about 7 months and no issues.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Awesome to hear, thanks for sharing your experience Alexandria!

Aug. 28th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Suzanne Jenkins Beaumont, TX

They are great and they work with you! I would recommend fig loans to anyone who need help.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Thanks Suzanne, we're very happy to hear that :)

Aug. 28th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Edwin Betz Dayton, OH

Always there when I need a little extra cash in an emergency! Easy to apply and fast approval!

1 year ago

Fig Loans Logo

Reply from Fig Loans

Thank you for your kind words, Edwin!

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gregg Green Austin, TX

Easy to work with. Value for my money. No hidden costs. Always available Customer Service

1 year ago

Fig Loans Logo

Reply from Fig Loans

Happy to hear it, Gregg!

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jemel El Paso, TX

They are not hiding fees or trying to scan you they help you and help when it's needed

1 year ago

Fig Loans Logo

Reply from Fig Loans

Thank you for your review Jemel! We really appreciate it :)

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sherkon San Antonio, TX

The website should have more options but they did what they said they were going to do and it did help me.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Sherkon, what kind of options would you like to see?

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ryan Conroe, TX

Everything was good. I didn’t have any problems. It was a simple process. I would do it again.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Happy to hear it Ryan!

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sonya Maple Heights, OH

Super easy. It was an opportunity to build up my credit and I am happy I did it. They are willing to work with you.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Thanks for your kind words Sonya!

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Annette Akron, OH

They are there to answer any questions you have and help you and the process is easy and fast.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Thank you for your kind words, Annette!

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Deonde Toledo, OH

Fig loans helped me establish my credit. It was user friendly and they have great customer service.

1 year ago

Fig Loans Logo

Reply from Fig Loans

We are so happy to hear it, Deonde!

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Salem, OH

I needed a little bit of extra money. I never had any problems. It went through pretty quickly.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Thanks for your kind review, Mark!

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Samantha Mesquite, TX

They work with me. During the start of the pandemic we got it paid off. It was super easy.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Happy we were able to help :)

Aug. 10th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yesenia Sanchez

They are very courteous, they have helped me when I was in bind. I love the flexible payments

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Yesenia, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael Harris

They are easy to work with and offer a very good deal on short term loans in a responsible way

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Michael, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

CA Wagner

Easy website to use and great company. Terms and conditions are easy to see. No hidden fees.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi CA, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Juan San Antonio, TX

I had to pay the bill and I am glad I did it. It was fast and they always answer my questions.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Juan, We're so glad you came to us! Warmly, Fig Loans Customer Service

Jul. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Austin, TX

Fig loans is a great company. I am glad I chose them because obtaining the loan was great and easy.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi there! Thank you so much for these kind words. Warmly, Fig Loans Customer Service

Jul. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leroy Dee Champaign, IL

Very easy to apply. A lot better than a pay day loan. I have had four loans with Fig

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Leroy, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Barbara Miller Fresno, TX

They were there when I needed them. The interest was hig but I expected that. The payments were easy to make

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Barbara, thank you so much for this thoughtful review. Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elicia Mitchell Arlington, TX

They always come through for me. I don't have to wait for my funds. I appreciate the assistance.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Elicia, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kendrika Bradley Humble, TX

Never had issues with Fig and I have always been able to count on them for immediate service needs

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Kendrika, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Amber

It’s easy and simple. The reason they are missing a star is because although I pay well my limit remains the same.

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Amber, thank you so much for this thoughtful review. Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Travis Shoemake La Vernia, TX

Good Service, works with you when you need something or need to make a payment later than scheduled

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Travis, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 27th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elaine perezz San Antonio, TX

They had really good customer service overall and I was able to communicate via website

1 year ago

Fig Loans Logo

Reply from Fig Loans

Hi Elaine, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 27th, 2020