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Fig Loans

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547 User Reviews

9.9

Overall Score

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Verified Customer

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Angel Reynoldsburg, OH

Everything has been so easy. I have not had to deal with anyone so that makes it great. I am glad I did it.

8 months ago

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Reply from Fig Loans

Thanks for your review Angel!

Aug. 10th, 2020

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Verified Customer

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Jenny Austin, TX

Every time I have a questions, customer service has been really helpful and able to guide me through the steps I need to take to complete the loan. All of it is done online, which is easy.

8 months ago

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Reply from Fig Loans

Thank you for your kind words Jenny! Hopefully we can continue to guide you through steps in your financial life!

Aug. 10th, 2020

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Verified Customer

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Ashley Killeen, TX

In like 24 hours I was approved so it was a quick process. Every time I reached out, I got a quick response. I like that it short loan.

8 months ago

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Reply from Fig Loans

Happy to hear it, Ashley!

Aug. 10th, 2020

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Verified Customer

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Shayna Poplar Bluff, MO

Interest rates aren’t too bad. It’s easy to pay back. They are very quick at procession and getting the money direct deposited into your account. I like the flexible pay aback schedule. I have chosen them a few times now.

8 months ago

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Reply from Fig Loans

Thank you for choosing us, Shayna!

Aug. 10th, 2020

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Verified Customer

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Stephanie Pasadena, TX

Quick and easy! The process was simple and they are prompt.

8 months ago

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Reply from Fig Loans

Thanks for your review Stephanie!

Aug. 10th, 2020

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Verified Customer

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George Pearland, TX

Customer support was excellent, I had a wonderful experience with them.

8 months ago

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Reply from Fig Loans

Thank you for your review, George!

Aug. 10th, 2020

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Verified Customer

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Kimberly Dallas, TX

It is hard to get in touch with someone with a question to get a better explanation but the process of the loan is easy.

8 months ago

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Reply from Fig Loans

Hi Kimberly, Which part of the application process did you want a better explanation of?

Aug. 10th, 2020

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Verified Customer

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Dexter Trinity, TX

They were very understanding of what I needed and they were able to help with when I needed it. The process is easy to get going and I was nice and comfortable doing it.

8 months ago

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Reply from Fig Loans

Thank you for your review Dexter, glad the process was easy!

Aug. 10th, 2020

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Verified Customer

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Falana Cincinnati, OH

For anyone who needs a small loan in a hurry, I would recommend Fig Loans. I liked that they were a way I could pay it back. It was easy online and when I called them, there were not long wait times and they had answers.

8 months ago

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Reply from Fig Loans

Thank you for your review, Falana!

Aug. 10th, 2020

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Verified Customer

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Samantha Mesquite, TX

They work with me. During the start of the pandemic we got it paid off. It was super easy.

8 months ago

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Reply from Fig Loans

Happy we were able to help :)

Aug. 10th, 2020

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Verified Customer

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Ryan Conroe, TX

Everything was good. I didn’t have any problems. It was a simple process. I would do it again.

8 months ago

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Reply from Fig Loans

Happy to hear it Ryan!

Aug. 10th, 2020

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Verified Customer

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Krisandra Taylor, TX

Using their website is very easy and convenient. I had some credit issues and they approved me so I am satisfied with their services.

8 months ago

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Reply from Fig Loans

Thanks Krisandra!

Aug. 10th, 2020

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Verified Customer

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Janette Akron, OH

I would recommend fig loans to anybody including my friends and family. They are there when you need them and it is very easy to fill out the paperwork and submit it.

8 months ago

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Reply from Fig Loans

Thank you, Janette!

Aug. 10th, 2020

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Verified Customer

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Ruben San Antonio, TX

Via email it took a while for them to respond so I had to call their customer service number. The loan process was pretty simple. First time around I got approval within minutes. The second time around it did take a little longer.

8 months ago

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Reply from Fig Loans

Hi Ruben, thanks for your feedback! Sometimes it does take a bit longer to get approved but that's usually because there's something in your application we try to talk to you about, I hope the communication process the second time around reflected this!

Aug. 10th, 2020

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Verified Customer

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Annette Akron, OH

They are there to answer any questions you have and help you and the process is easy and fast.

8 months ago

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Reply from Fig Loans

Thank you for your kind words, Annette!

Aug. 10th, 2020

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Verified Customer

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Sonya Maple Heights, OH

Super easy. It was an opportunity to build up my credit and I am happy I did it. They are willing to work with you.

8 months ago

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Reply from Fig Loans

Thanks for your kind words Sonya!

Aug. 10th, 2020

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Verified Customer

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Deonde Toledo, OH

Fig loans helped me establish my credit. It was user friendly and they have great customer service.

8 months ago

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Reply from Fig Loans

We are so happy to hear it, Deonde!

Aug. 10th, 2020

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Verified Customer

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Mark Salem, OH

I needed a little bit of extra money. I never had any problems. It went through pretty quickly.

8 months ago

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Reply from Fig Loans

Thanks for your kind review, Mark!

Aug. 10th, 2020

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Verified Customer

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Savannah Odessa, TX

It helped tremendously. It is helping rise my credit score. Also it is super simple and they walk you through everything.

8 months ago

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Reply from Fig Loans

Thank you for your kind words, Savannah!

Aug. 10th, 2020

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Verified Customer

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Stephen Rittman, OH

You don’t have deal with anyone since it is easy online. It’s quick and gets better. If I needed to, I would definitely use it again.

8 months ago

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Reply from Fig Loans

Thank you for your review, Stephan!

Aug. 10th, 2020

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Verified Customer

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Cassaundra Cleveland, OH

Wish they would advertise more so that more people would know about them, I tell everyone about it. It was much better than a payday loan. They were wonderful. I have no complaints.

8 months ago

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Reply from Fig Loans

Hi Cassaundra, thank you for this very important feedback! Where would you like to see Fig advertise? Facebook? Instagram? Let us know and we will make it happen!

Aug. 10th, 2020

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Verified Customer

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Anonymous Wilmington, OH

Fig Loans is easy to deal with and I am glad I chose them.

8 months ago

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Reply from Fig Loans

Thank you for your kind words!

Aug. 10th, 2020

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Verified Customer

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Denise

They are a great company. They worked with me when my husband and I were laid off during the pandemic.

8 months ago

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Reply from Fig Loans

Hi Denise, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Tomea Walker

Great Company and Great Customer Service

8 months ago

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Reply from Fig Loans

Hi Tomea, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Verified Customer

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Elsa Parker

Easy to use, easy to pay , just easy all around

8 months ago

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Reply from Fig Loans

Hi Elsa, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Renee

The flexibility with payments and ease of application process.

8 months ago

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Reply from Fig Loans

Hi Renee, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Verified Customer

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Sabrina

Fig loan is fast and easy. I've gotten a loan from them three times.

8 months ago

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Reply from Fig Loans

Hi Sabrina, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Nanette

They are awesome and good rates for people with less than perfect credit

8 months ago

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Reply from Fig Loans

Hi Nanette, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Verified Customer

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Amanda Nelson

I highly recommend Fig Loans because they are so different from payday loan companies or other short-term loan companies. I was easily approved and the payments were actually affordable and the interest was much lower than others. The monthly payment was something I could actually afford instead of going further & further into debt trying to pay them back like with most other companies. I've only had to email customer service a couple of times to ask a question and they have always gotten back to me within the hour & have all been super friendly & helpful. I've had 4 loans with them now & currently have one now. The only thing I can say I was a little disappointed with was that I've had several loans with them. I always paid off my current loan & then applied for another and they started loaning me a little more each time. But the last one I had before now, I paid off and didn't request another one for a couple of months & for some reason, I was only approved for $200 this time when I decided to apply for a new one in June. I was a little disappointed over that & didn't really understand why since I have always made all of my payments & paid off all of my loans with them on time, usually early actually, & my income has increased since my first loan with them. My very first loan with them was for $300 so I was pretty surprised to only get approved for $200 this time around, but still a great company to work with and a great experience overall. Plus they do report to the credit bureaus, unlike others, & that is one of the main reasons why I decided to go with them because it does help your credit if you make all of your payments. Fig is awesome & I would absolutely recommend them to anyone needing a small loan that won't put them in a financial bind and help their credit as well.

8 months ago

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Reply from Fig Loans

Hi Amanda, thank you so much for this thorough, thoughtful, and kind review. We're sorry to hear about your experience with the repeat and would love to hear from you at [email protected] to discuss this more in detail and come up with a plan! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Chiquita Nelson-taylor

They are very convenient and easy to deal with.

8 months ago

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Reply from Fig Loans

Hi Chiquita, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Nancy escareno

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8 months ago

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Reply from Fig Loans

Hi Nancy, thank you so much for being a part of the Fig fam! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Verified Customer

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Pamela Hout

While no short-term loan is ideal, Fig Loans has been very helpful in times of need.

8 months ago

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Reply from Fig Loans

Hi Pamela, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Kimberly Gipson

Great rates, and if you need more time to pay, very simple process as well.

8 months ago

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Reply from Fig Loans

Hi Kimberly, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Michael Harris

They are easy to work with and offer a very good deal on short term loans in a responsible way

8 months ago

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Reply from Fig Loans

Hi Michael, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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MELANIE BAKER

EASY TO USE, GET MONEY QUICKLY, FAIR MONTHLY PAYMENTS

8 months ago

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Reply from Fig Loans

HI Melanie, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Lynda Aguilera

Super easy to use website and payment plans are very reasonable

8 months ago

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Reply from Fig Loans

Hi Lynda, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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Verified Customer

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Melissa

great customer service. always willing to help

8 months ago

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Reply from Fig Loans

Hi Melissa, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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GDG

Great to do business with and helpful. They care about the customer

8 months ago

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Reply from Fig Loans

Hi GDG, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Angie Miles

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8 months ago

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Reply from Fig Loans

Hi Angie, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Cheyenne Clifford

Low hassle and great service. The big plus is your payments and account is counted on your credit score.

8 months ago

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Reply from Fig Loans

Hi Cheyenne, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Laverne Anderson

Convenient and trustworthy.Answers questions in a timely fashion. ions in a timely fAshion

8 months ago

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Reply from Fig Loans

Hi Laverne, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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LS

Fig Loans has helped me increase my credit score after a bankruptcy. Also, I like that my payments are monthly and I can pay off early without penalty.

8 months ago

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Reply from Fig Loans

Hi LS, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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CA Wagner

Easy website to use and great company. Terms and conditions are easy to see. No hidden fees.

8 months ago

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Reply from Fig Loans

Hi CA, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Nely

They been great, easy, simple and fast. They only let you borrow according to your finances and We pay only once a month way better than any other loans who charge you every check.

8 months ago

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Reply from Fig Loans

Hi Nely, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Verified Customer

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Michael S.

They consistently provide Fair and Quick Credit analysis in addition to expert __ and efficient services.

8 months ago

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Reply from Fig Loans

Hi Michael, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Yesenia Sanchez

They are very courteous, they have helped me when I was in bind. I love the flexible payments

8 months ago

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Reply from Fig Loans

Hi Yesenia, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Ryan Smith

Easy to work with and great rates along with outstanding customer service. They truly want to help you

8 months ago

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Reply from Fig Loans

Hi Ryan, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Verified Customer

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Sandra

The ease of use and they have fair rates

8 months ago

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Reply from Fig Loans

Hi Sandra, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Verified Customer

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Christina Ciolino

High interest even after paid off accounts on time

9 months ago

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Reply from Fig Loans

Hi Christina, I'm so sorry to hear of this concern. Please reach out to us at [email protected] We do offer declining interest rates after a certain amount of successfully paid of loans and would love to look into your account and let you know where things stand!

Jul. 20th, 2020

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Verified Customer

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Deb LeCompte

Never had a problem with them. Never had to contact customer service once. Everything went smoothly. I have used them twice.

9 months ago

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Reply from Fig Loans

Hi Deb, thanks so much for this review. Feel free to contact us if you do need us. Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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