Blue Trust Loans

Blue Trust Loans Logo

1.9

Overall Score

36 User Reviews

9 days ago

Blue Trust Loans

Undisclosed State Coverage

Claim this Profile

BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.

Are you a representative

of this company?

Claim this Profile

Blue Trust Loans is an installment payday loan company that offers loans of up to $2,000 that are repaid over a 6-month period. They are owned and operated by the Lac Courte Oreilles Lake Superior Band of Chippewa Indians of Wisconsin, a federally-recognized sovereign American Indian tribe. Although the tribe claims sovereign immunity to state laws, customers claiming predatory lending can still contact the Consumer Financial Protection Bureau (see below).

Important: In 2014, a US District Judge ruled that the FTC has authority to regulate certain arms of Indian Tribes, including payday loan companies operating under Tribal Law. If you feel that you have fallen victim to a predatory lender, even one claiming Indian tribal affiliation, we advise you file a complaint with the Consumer Financial Protection Bureau.

The Good

  • Repayment terms
  • No credit score required
  • Customer service

Blue Trust Loans offers funding of up to $2,000 for first-time customers and more for returning customers. Installment loans are an alternative to payday loans. Because Blue Trust Loans offers personal installment loans, the repayment terms are 6 months long with anywhere from 6 to 24 payments, depending on how frequently a borrower is paid (monthly, bi-monthly, weekly). The balance can be paid in full at any time without incurring any early payoff fees. The stated interest rates range from 471.78% to 841.45% APR.

Like the online payday loans, applying for online installment loans is quite easy. The loan application consists of three sections and asks applicants for the following information:

  • Personal information: name, social security number, email address, birthdate, phone number(s), address, requested loan amount
  • Income information: employer name and number, how often and how paychecks are received, net amount per paycheck, dates for the next two paydays
  • Bank information: account type, routing number, account number

While a credit score is not required, Blue Trust Loans does ask if an applicant has or is planning to file for bankruptcy and will not issue loans to debtors in current or soon-to-be-filed bankruptcy cases. During normal business hours, a representative will contact an applicant within an hour after the application is completed (sometimes even within a few minutes) to verify the information, and approval can be received at that time. The cash loan can be deposited into a checking account as soon as the next business day. Blue Trust Loans provides a general phone number, mailing address, physical address, email address, and an online email form for contacting customer service. They also have an advanced customer service phone number and email address, and a loan processing phone number, fax number, and email address. Emails are answered quickly-often within an hour-and the company's general phone number sends callers directly to a customer service representative. However, it should be noted that getting specific information without having already submitted an application can be difficult.

The Bad

  • Lack of transparency
  • Possible additional fees
  • Share information

Although Blue Trust Loans does provide some information about their interest rates and fees, the financial responsibilities of the borrowers not clearly stated on their website. The application is free to fill out, but it is uncertain whether or not there are additional origination fees, late fees, or other finance charges. The application of the interest rates to a loan is also unclear, but because payments are stretched out over 6 months, borrowers will almost certainly end up paying a huge amount of money in interest on the short-term loan. Blue Trust loans states that all of the specific terms of a loan, including any additional fees, will be set forth in the loan agreement, and borrowers are highly encouraged to review that agreement thoroughly before signing it. Blue Trust Loans very clearly state in their Privacy Policy that they can and will share customers' information with other companies starting 30 days from the date they received the information. They also state that they will continue to share customers' information even after they are no longer customers of Blue Trust Loans. There is a phone number borrowers can call to limit what information is shared and how, but they can limit only certain types of sharing. While the transparent disclosure is admirable, customers should be aware that they will most likely receive marketing calls and emails from other direct lenders after applying with Blue Trust Loans. There are several other lending companies with similar names or website addresses, such as Blue Trust Loans at bluetrustloans.com and Blue Trust Loans Reviews at bluetrustloansreviews.com. Customers should be sure to reach the correct company for best service. Want to know which payday loan company is top rated? Click Here

The Bottom Line

Although Blue Trust Loans provides customers with several reliable ways to reach their customer service department, they do not appear to be completely upfront about their interest rates and fees until a borrower has completed an application. Even so, they suffer from numerous complaints and allegations of predatory lending practices. They are upfront about their privacy policy, on the other hand, and clearly state that they will share customers' information with other companies, even after a customer's account has been closed. We do not recommend working with this lender at this time.

View Top Rated Companies to find other options for personal loans. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

Sort by:
Barry Whitaker
June 12th, 2018 Bowen, IL DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Do Not, I repeat Do Not borrow anything from this company.they told me on phone it would be 12 payments of 65 dollars, it ended up being 24. So i paid 1300 for A 350 loan and at the end they called and said I owed 271 and ended up drafting it out when I said I would call later to set up payment arrangements on the 271. This is horrible. DONT DO IT

Helpful?
Unhappy customer
May 4th, 2018 West Hollywood, CA DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

This is the worst experience ever. I called in to pay off my loan and was told I missed the deadline. Told me I can call in tomorrow after my first payment is pulled ($221.00- $14 goes towards the principal) to pay the balance...smh. lesson learned DO NOT GET A LOAN FROM THEM...HORRIBLE...SHARKS....PREDATORS

Helpful?
Aneta
April 2nd, 2018 Elgin, IL DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

This is a horrible company! I borrowed $500 and now with interest it has more than doubled! This is abuse! At no one time was I informed by their agent that this was going to be an extremely HIGH interest loan! BEWARE and don’t do bussiness with this company!

Helpful?
M Gentry
March 15th, 2018 San Bernardino, CA DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

This company is a scam!! i got a $400 dollar loan which only $375 was deposited into my bank! when i saw that they were only putting $5 of the $126 payment towards the loan i called! They said it was in the agreement i signed, which i didnt get in an email until after the loan was processed. They failed to explain that theres a 750 percent interest rate on the loan, By the time the loan is paid off in August i would have given then over $1500 dollars!! It is a rip off and and a scam company! Guarantee i wont be using them ever again!! Dont do it, dont use this company!

Helpful?
Not necessary
March 15th, 2018 Eastpointe, MI DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Dishonest! Liars! I specifically asked Luanne about the interest rate upon applying for the loan. She never gave me a straight answer, stating the details were forthcoming. Never happened. Ben told me they sent emails with all the details outlined. No emails. He said a document was emailed outlining the interest rates before I signed for the loan. Not true. There should be a class action suit against them so that we all get our money back. Amazing how Better Business Bureau backs them. They will reap what they sow and they will not be in business much longer because of their deception.

Helpful?
Renae
February 28th, 2018 Lewis Center, OH DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They are liars and scam artists. Do not use this company. The percentage rate they charged me was 750%. I got a $200 loan at Christmas time. I called when I thought the loan should be paid and they said the total amount to repay was over $700.

Helpful?
Jeff
February 26th, 2018 Morongo Valley, CA DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They are liars and scam artist..they are currently under investigation. Don’t use them!

Helpful?
Stephany
February 22nd, 2018 Las Vegas, NV DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I was in need of cash fast..they charged high interest. I paid two payments of $170 and after that I paid the loan off. It was more then I took the loan out for...don't do it! Find a better place.

Helpful?
Linda Johnson
January 30th, 2018 Silver Spring, MD

They are loan sharks and charge 400% interest on their loans! Crazy! I better not see an inquiry on my credit report. When I declined the loans they proceeded to harass me.

Helpful?
Lochelle Wertz
January 19th, 2018 Washington, DC DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Borrowed $850. Your only paying 15-20 towards the actual loan each pay period. But they are taking 260+. 764% interest is just robbery with no gun. DONT DO IT. Paying over $3000 for a loan is ridiculous.

Helpful?
nasser
January 16th, 2018 Parkville, MD DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Got a an emergency loan for 700$ I knew that interests rates are exuberantly (criminally high) Even mafia would give better deal. But I was always going to pay it off within few weeks. So I called to make the payoff (649 dollars). But they don't do same day payoff, and they don't process during the holidays. So my payoff was 749$ cause the payoff would take place 3 days later. . I would have given no star if there was an option for that. Don't do business with the, shit if you need just few hundred bucks I will give it to you or loan it interest free

Helpful?
Beth
January 24th, 2018 Connersville, IN DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Worst business to work with. Lies and will not work with you. Avoid them very rude

Helpful?
marion
December 14th, 2017 Pompano Beach, FL DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

i have taken out a few loans with this company and at first i was pleased with them,But as of lately i am not the staff is very rude they are not honest.I spoke a rep about maybe taking out a loan in the near future. Well after that call i kept receving call after call on trying to get me to take out a loan..So after countless calls and the promise of a 50.00 gift card in i 48 to 72 business hours lets just say that was 3weeks ago and counting.Every time i call i get a different lie.So after i pay my loan off i dont think i will use this company again not because of the high rates but because of the dishonesty.

Helpful?
Alex
November 10th, 2017 Del Rio, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Made 3 payments on a 700 dollar loan and decided to pay off my loan. According to the payment charge, my principle balance was 649.00, since they don't do same day payments on a Friday they said my payment won't go through until Monday. By then my principle incurred daily interest and my payoff would be 749.00. These people will not work with you. Definitely not doing business with them again.

Helpful?
Christy
October 5th, 2017

This company is a total scam and wont even negotiate with clients in reducing pay off loan. They just love taking away money from your bank and charging huge amount of interest! You feel youre being robbed off and their customer service is useless and supervisors are incompetent ! Way too incompetent! I was trying to pay off my loan one time and they dont offer any discount at all and will drag you to following the payment dates so they can keep stealing money from you for a fraction that you borrowed. Its such a shame! I don't think a business like this wont operate for a while . They're heading to a huge downfall due to a bad business they make . Shame on you, greedy company!!

Helpful?
Kevin Dampeer
August 29th, 2017

We are under the state of emergency and called these people to defer a payment for 2 weeks. They said they could not help.i will not never get another loan from the people.

Helpful?
JSF
August 9th, 2017

Uses bait and switch tactics. After first time they called me at work I told them not to call my work again, a month and a half later they called me again, and I didn't even have a loan with them. NOT COOL!

Helpful?
Maritza R
July 31st, 2017

Did not read this review .. would have helped me . I too did not receive any documentation on terms. They leaped stating it had been emailed and no mail copy can be sent. Called today and not my balance has not lowered. They lied on their terms and what me to pay double of what they loan me. Very disgusting form of doing business.

Helpful?
J hernandez
June 30th, 2017

They are not upfront with interest rate paid. Told me on phone will repay by June and I haven't to go online to confirm last payment made, turns out I don't finish paying until Aug 2017....I end up paying $2000+ for a $600 loan. Had they told me this I never would have agree. Robbery!!! Should have done my homework first.

Helpful?
DeMarreo Campbell
March 31st, 2017 Indianapolis, IN

Terrible billing and information given. Long story short I took a $300 loan with a $88 interest so all I had to pay back was $388 and they auto charge me. I call to get a refund and they said no and to pay it off I would have to pay $314 and also not get a refund. All in all I payed $407 back for a $300 loan. Terrible.

Helpful?
Jeffrey Conrod
March 31st, 2017 Kodak, TN

The interest rates are very high, and this is expected as a bad credit loan service, but they refuse to take an additional payment any time, you must arrange to make the extra payment 3 days before the due date. What kind of a banking company won't take a payment when you have extra money? It's just so they can charge the extra interest between then and the next payment. Predatory lending at its finest right here!

Helpful?
C.H.
January 24th, 2017 Vero Beach, FL

MISINFORMED, MISLED, LIED TO, UNETHICAL, CRIMINAL, INHUMANE WOW ..This is absolutely the CRAZIEST thing I think I've seen anyone OR a COMPANY get away with....Due to Blue Trust Loans being a "Tribal Company" and they are basically "untouchable" due to TRIBAL LENDING LAWS....This IS SOOOOO UNFAIR to the citizens that fall for this outrageous, absurd contract they have with a pay back interest of up to 4 or 5 times the loan amount...What kind of person in their "right mind" would actually agree to this..??? well...I did..and I didn't even think anything like this was even POSSIBLE.. WOW .....I was completely MISINFORMED by this company..Not getting another penny from me....Horrible people

Helpful?
Shirley gergel
January 24th, 2017

Over 700 percent interest on 500.00!!!!!!!!! The mafia has a better deal!!!!! This is just robbery pure and simple.

Helpful?
Irma
January 24th, 2017 Berwyn, IL

You pay triple the money back. What a rippoff.

Helpful?
T.C.
December 6th, 2016 Norfolk, VA

THEY JUST SIMPLY SUCK, THEY HAVE SO MANY HIDDEN FEES.

Helpful?
Unknown
May 24th, 2016 Mooresville, NC

I borrowed 400 and they want me to pay back over a thousand. I did not agree to this because If I knew it was going to be like this I would have never took out the loan .

Helpful?
Charlotte
May 18th, 2016

I borrowed $400 from this company and ended up paying them over $1100 within a 6 month period and they are still harrassing me saying I still owe anther $98...really???

Helpful?
Gloria Zavala-Garvin
April 11th, 2016 Farmington, MI

Blue Trust Loans has an alert notification with the BBB. Agreed to a $500.00 loan. Never received any documents or paperwork with any details. Paid back three payments of $263.00 for a total of $784.01 which included a reasonable and substantial amount of interest. They I claimed to agree to make 6 payments of $263.00 which would total $ 1578.00. Why would any person in their right mind agree to pay $1078.00 in interest? This company is not on the up and up and is price gouging interest rates which I consider unlawful. Be aware if you decide to deal with this company.

Helpful?
Kurt
March 14th, 2016 Palm Beach Gardens, FL

Don't use this loan company they will rip you off

Helpful?
Carolyn
January 21st, 2016 Penrose, CO

Do NOT use this compamy!!! I borrowed $600.00 and paid a first payment of 347.00, a second payment of $600.00. And they still took a third payment of $321.00!! Therefore I paid back $1268.00 for a three month term loan!!!!!!!!!!!!!!! They told me this was perfectly legal, but I have to wonder. Is 1000% interest legal anywhere???

Helpful?
Irene v
December 21st, 2015 Los Angeles, CA

Worst loan ever, the amount of interest you pay is so height beaver get a lone from this company I wish I would have listen to someone

Helpful?
Maria
December 15th, 2015 Union City, NJ

After listening to the rep. go on and on and eventually making a decision based on the info she spewed, I found out this company is not legit. I ended up stopping payment on the debt and speaking to my attorney. I never received any copies of the documents I signed nor did they ever advise me they were doing business under two or three DIFFERENT names...then after speaking with one of my bosses who worked with the Attorney General's office in my state, looks like this company IS NOT EVEN LICENSED TO do business in Jersey. I would have never accepted the offer had I known any of this...I researched for hours before I decided this company made the most sense, but, about a day or so later, little things started to nag me about this company, the first being the different names...the lack of reply to my emails, which I took directly off their alleged website.

Helpful?
Lorieann holman
December 10th, 2015 Denver, CO

Never again will I do this I borrowed 475 and have paid over 800 dollars they are rip offs they say I still owe 353 Don't do it it's terrible they need to be shut down there ripping people off and getting away with it

Helpful?
Steve
November 3rd, 2015 Phoenix, AZ

Do not use this BlueTrustLoans. You will end up paying over 200% interest if you use they're payoff schedule. Straight up robbery..

Helpful?
Joyce mcguire
October 29th, 2015

I spoke with a rep over the phone trying to get a very small amount of funds asking if they do hard pulls or soft pulls. The rep assured me no credit check is done because too many credit checks decreases the credit score. I didn't want that to happen. So after giving the rep all of my personal infor. He placed me on hold for 2 mins only to find out I was not approved. Which makes me wonder if a credit check was performed. And the fact is I know why I wasn't approve and its not because I don't pay my bills because they are paid all time. I am further investigating this company with my attorney. I Just hope the rep was true and didn't lie. Otherwise, further action will be taken.

Helpful?
Rita Ball
August 17th, 2015 Clovis, CA

Stop---------Stop don't do it you will pay back over 300.00 more than what you borrowed this is a rip off company. Zip 19.com once again went out of business and left their customers high and dry and then sent us to this bad company . Trust me when I say you will never get out of dept with this company Signed very disappointed

Helpful?