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LAST UPDATED: March 13th, 2024

Remodel USA provides home remodel and upgrade solutions to homeowners looking for quality products and installation techniques. Remodel USA prides itself on delivering and installing products on time and at fair market price. Every aspect of the Remodel USA process is handled in-house without any subcontracting or outsourced work. 

Each homeowner that goes to Remodel USA to inquire about a home upgrade project will go through the same process. Initially there is a complimentary consultation where needs, preferences, and budget are discussed. Next, the project will receive design specifications to ensure that the ideal custom solution is finalized. Lastly, the professional team at Remodel USA will dispatch its expertly trained installation team to complete the project. Remodel USA offers an umbrella of home improvement services including the following:

  • Bathrooms (walk-in showers and walk-in bathtubs)
  • Kitchen Restyling
  • Replacement Windows
  • Doors (entry, sliding, and patio)

The Remodel USA team is licensed, bonded, and insured for all installation work. The company is a part of the National Association of Remodelers and even was recognized as a Top 500 Remodeler in 2020. Their customer service has also been recognized in 2005, 2006, 2007, 2008, 2009, and 2018.

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The Good

  • Window Options
  • Insulating Properties
  • Customization Options

Window Options

Each client that utilizes Remodel USA will undergo a "design" step of the company process where it will be determined exactly what the client wants in the finished product. There are a number of window types clients can choose to have Remodel USA install. These types include:

  • Double-Hung
  • Sliding
  • Casement
  • Bay and Bow

All of the windows installed by Remodel USA are built with hardwearing frames that also feature premium hardware. This is done to ensure that the windows will stand the test of time, even in harsh elements. These window products are also designed to remain efficient and easy to operate for years to come without much noticeable deterioration.

Insulating Properties

The efficiency of windows is also prospective window customers should evaluate when deciding on which provider should be hired to take on the project. Heat gain and loss within a home experiences a 25 to 30 percent swing due to factors associated with windows. Finding windows that cut these temperature swings is something to consider during the purchasing process.

Remodel USA does install vinyl windows with advanced insulating properties. There are also options to have multi-pane glass packages with "inert gas fills and reflective coatings" all designed to specifically target heat transfers as a result of window performance. Having highly efficient windows installed can lower overall monthly energy costs. To help maximize these savings, Remodel USA installs some of the highest quality window products on the market.

Customization Options

Remodel USA offers completely customized and tailored solutions. Since every home is different, all window needs are different as well. During the design portion of the process, Remodel USA will ensure that the following are met:

  • Structure needs
  • Client preferences
  • Financial and budgetary restrictions

Whatever style, color, decorative glass, or hardware a client wants, Remodel USA will help tailor the perfect solution. Each window project Remodel USA takes on should improve the efficiency, functionality, and curb appeal. 


The Bad

  • Limited Service Area
  • Undisclosed Warranty Terms
  • Unknown Financing Details

Limited Service Area

Home renovation providers typically fall into two camps in terms of service areas. The first is the providers that offer services on a national level. Then there are the providers that service local communities. Remodel USA falls into the local geographic service model.

Since the Remodel USA team has a more focused service area, the company focuses its efforts on the following states and areas:

  • Maryland
  • Washington D.C.
  • Virginia

While there are a number of benefits associated with working directly with a local provider, on a grand scale, it’s a limitation. The number of homeowners that Remodel USA can help compared to the number of projects a national provider can take on are drastically different. Outside of the listed service areas, Remodel USA will not be able to take on the project.

Undisclosed Warranty Terms

Warranties play a major role in the purchasing decision for a number of homeowners interested in having windows installed. Having windows replaced is a financial investment and ensuring that the installed products function as designed is critical. Most window replacement providers understand this concern, and as a result, publicly disclose warranty terms. 

While Remodel USA offers a warranty, the only claim the company makes about its warranties is that they are “competitive.” There is no mention of coverage times or what is covered in the warranty itself. Most window replacement companies offer limited lifetime or full lifetime warranties. Generally these warranties cover parts and labor. There are no specifics regarding the warranties available to Remodel USA clients so it is difficult to determine whether or not its warranties are truly competitive within the industry. 

Unknown Financing Details

The financial aspect of a home remodel project is oftentimes what keeps homeowners from taking the plunge. Steep deposits and high labor costs can keep prospective clients from having necessary upgrades made to their home. To combat this issue, many home renovation companies offer financing solutions. This gives homeowners the flexibility needed to make the financial aspect of the project work. More often than not, home renovation providers made these options and details public so prospective clients can get an idea of what is available.  

Remodel USA offers financing for its services and products. The terms of these financing options are discussed and agreed upon during the consultation portion of the process. However, the terms or options of the financing solutions available through Remodel USA are unknown. It is unclear whether the financing services include: loans, lines of credit, or deferred payment plans. 


The Bottom Line

Remodel USA offers a wide variety of home improvement solutions, with a major focus on helping homeowners access window replacement services. The available window products Remodel USA has access to allows its clients to choose from an extensive catalog of products. All of the windows that Remodel USA installs include advanced insulating technology to bolster efficiency and decrease monthly energy costs. Each window replacement project is entirely customized to the needs and desires of the homeowner. 

Despite offering a number of quality services to its clients, there are limitations to the Remodel USA operation. Its service area is restricted to a few areas on the east coast. There are no public warranty details and the financing options remain undisclosed. 

Homeowners interested in having new windows replaced by Remodel USA should take the time during the consultation to make sure all questions and concerns are addressed and any missing information is clearly explained.

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