Name: MI Windows and Doors
Rating: 4.2

thumb_up

The Good

Affordable Pricing
Wide Product Range
Energy-Efficient
Strong Warranty Options
Customizable

Affordable Pricing

One of the key advantages of choosing MI Windows is their competitive pricing. Depending on the type of window and its specifications, the average cost for MI Windows ranges between $300 to $800 per window, including installation. This makes MI Windows an affordable option compared to other premium brands in the market, which often exceed $1,000 per window. MI has several budget-friendly options available without compromising quality.

Single-Hung Windows: $300 - $500 per window
Double-Hung Windows: $400 - $700 per window
Casement Windows: $400 - $800 per window
Sliding Windows: $350 - $600 per window

The final price can vary based on factors like window size, frame material, glass options, and local labor costs.

Wide Range of Window Styles

MI Windows offers a broad selection of window types to suit various architectural styles and functional needs. Their product lineup includes single-hung and double-hung windows, casement windows, sliding windows, picture and geometric windows, and awning windows. This variety ensures that homeowners can find the right style to fit their design preferences and functional requirements.

Energy-Efficient Options

MI Windows emphasizes energy efficiency, offering products that meet or exceed ENERGY STAR® standards. Their windows are equipped with advanced glazing technologies, such as Low-E (low emissivity) coatings and dual-pane insulated glass, which help reduce heat transfer and maintain a comfortable indoor climate. This focus on energy efficiency can lead to significant savings on heating and cooling costs throughout the year, making MI Windows a smart choice for eco-conscious homeowners.

Strong Warranty Options

MI Windows provides a Limited Lifetime Warranty for their residential window products, covering defects in materials and workmanship. The warranty includes 20 years of coverage for insulated glass components against seal failure, as well as 10 years for hardware. The coverage is transferable to a new homeowner, which can be an attractive selling point if you plan to sell your home in the future.

Customization Options

MI Windows allows homeowners to customize their windows according to specific needs, including options for frame color, grid patterns, and glass types. This flexibility ensures that the windows can be tailored to match the aesthetic and functional requirements of different homes, offering a personalized solution that enhances curb appeal.

Are MI Windows good quality?

MI windows are of excellent quality. With the latest technology in vinyl extrusion and fabrication, MI windows are extremely durable and can last for decades. MI ensures that its products hold up under stress through rigorous testing at its engineering facility. And thanks to state-of-the-art features like metal-reinforced meeting rails and multi-chambered mainframes, MI fabricates products that are extremely strong and long-lasting.

Are MI Windows decent?

MI makes windows that meet or exceed the standard for a good quality vinyl window suitable for new home construction or replacement window projects. As energy performance demands increase, MI has responded with superior, energy-efficient window and patio doors that meet stringent ENERGY STAR® requirements. All MI windows feature warm-edge spacer systems with options for gas-enhancement, Low-E glass, and other energy-efficient attributes. Consequently, MI windows will help keep your interior space comfortable regardless of the season. And MI manufactures durable, energy-efficient windows without sacrificing aesthetic quality. With multiple color and grid options, MI windows can complement any architectural style and interior design.

Who makes the best vinyl windows?

Thirty-four years after the company’s founding, MI began fabricating vinyl windows in 1981 and has been expanding ever since. With the addition of Milgard Windows & Doors to the company in 2019, MI has become one of the largest manufacturers of vinyl windows in the country. Between MI and Milgard, their products reach all 50 states and parts of Canada. Both companies’ windows and patio doors have become favorites of homeowners and builders due to their aesthetic appearance, overall performance, ease of use, and builder-friendly qualities.

What types of windows does MI make?

MI manufactures a huge selection of vinyl and aluminum windows: single-hung, double-hung, single-slider, double-slider, bay, bow, picture, casement, awning, and basement windows. Customers can order fin, flange, or finless frame windows designed specifically for replacement, remodeling, or new home construction projects. All MI windows feature a variety of complementary products to ensure you can purchase coordinating windows and doors that match the style of your home.

What does MI stand for?

The MI name reflects the company’s roots. MI began as a window-screening business that was named “Metal Industries” because of the metal screen frames it produced. Over time, the company’s name was shortened to MI as its primary business shifted to other building materials, primarily vinyl windows and patio doors. The company is no longer registered as “Metal Industries,” and is solely focused on window and door manufacturing. However, in recognition of its 75-year history, the company has maintained the MI name.

What is MI Windows’ warranty?

MI maintains a series of warranties depending on the type of product and the region in which the product was purchased. Homeowners can look up their specific warranty by visiting the company website and downloading the warranty document that applies to their product series. Please visit: miwindows.com/warranty

border_color Write a Review

User Reviews

Star Rating

4.2

star star star star star_border

67 Reviews

Review Breakdown

5 grade

67%

4 grade

12%

3 grade

2 grade

1 grade

16%

Sentiment Criteria

Value

Quality

Service

Trustworthiness

cancel

Filter by:

arrow_drop_down

Sort by:

bookmark

Featured Review

star star star star star

David Irwin Baltimore, MD

Pretty straight forward getting windows replaced with these folks, ordering process was relatively easy and the customer service was great, technicians who replaced the windows were well above average and had great personalities, was completely blown away how fast they replaced them and it made my house sparkle again as if it was new, 100% satisfied customer

3 years ago

Gary Sorrento, FL

We had all MI windows installed on our new house we had built 4 years ago. The thermo-pane, low-E windows certainly are a major reason that our heating & A/C costs are a fair amount lower than we expected, based on the house size. The fold in to clean and the grills are within the thermo-pane glass panels. We are very pleased and would recommend MI Windows very highly

2 years ago

Sachin Rana

I improvements i find after upgrading with mi windows is amazing. New windows has a very aesthetic look and feels of good quality and also provides insulation which helps in maintaining comfortable room environment temperature. The installation process by appointed craftsman is simple process. Each window is well installed and securely .I would definitely recommend this company to everyone

3 months ago

check_circle

Verified Customer

James Fox Dallas, GA

The windows are amazing, they look great and have completely changed the look of my house. The technology is great too. No matter how hot is is outside, 95+ the windows are cool to the touch on the inside.

star star star star_border star_border

David And Marilyn Keller, TX

My service issue with the installer was the distributor. It was not the best. The reason why is the windows were ordered on the wrong side and we had to wait twelve weeks for the new set which were made wrong. So we had to wait twelve weeks for the next set. They are very lovely windows and seem to be reducing our energy bills, but I think the company should be more responsive to the consumer versus the distributor.

Deborah Indian Trail, NC

I had contacted MI Windows over a period of several years concerning the problems I was having with my windows. I waited to submit the claim to make sure I did not have more windows to include in my clam. Each time I called customer service they were very helpful. All the customer service people I spoke with were very professional. My replacement windows are now installed and I am very pleased with the service I received. From the time I submitted my claim to getting them installed was 3 weeks which is awesome service. I elected to have MI Windows to install the windows. Buddy from FENESTRATION SERVICES INC EAST installed the windows. He was professional and completed the job in less than 1 hour.

Dominick Decatur, GA

I have had their windows on my home for 16 years now and there were a few window seal leaks. They were great to work with. I had these items covered, they asked me to do measurements and get the window serial numbers. They had instructional videos on youtube as how to measure the windows. I sent the window measurements in and they priced the delivery or the installation. It was an ideal experience. The installer came out twice to install my windows. In the interim, there was a hail storm that hit the area and damaged all of my front screens. I priced the screens and paid for those and they added it to my bill and the installer brought them for me to place on the windows. All and all, he was in and out very quickly and I love the quality of these windows. They are low-e and have good soundproofing and look beautiful. It's not all the time that you get friendly customer service that is willing to honor a warranty that would expire in almost 4 more years, with little difficulty. I just had to prove that I was the original purchaser of the home and other items they requested. Easy peasy.

John Moeller Lubbock, TX

M.I. Windows is a solid honest American company made up of decent knowledgeable people throughout. They manufacture their high quality windows in the US!!! Their telephone workers in Pennsylvania were extremely helpful. No gimmicks. No nonsense. Donnie Russell called me and said my parts would be ordered and he would later come to my home to do repairs. My situation was under warranty. My out of pocket was zero. Our house is new so we wanted everything to be in good shape. Donnie was honest, friendly, experienced and professional. He did a great job!!! He needs to be recognized and paid more money for his good work!!! This company is very dependable!! I can show you a lot of others that are not!!

Bill Newman St. Marys, GA

My 11 year old home has MI windows throughout. Due to pressure washing or natural occurring settling, 9 of my dual panel windows lost their seal and became cloudy over the years. The local window company (who installed every window in 2010) gave me a VERY expensive quote to replace the windows. When I called MI directly, I learned of the warranty! After verifying my serial numbers on each window and sending pictures of the cloudy windows to MI, I got an appointment for a full warranty replacement. The sole cost was $370 for shipping and installation labor! I LOVE MI Windows! Great service, great company!

Chuck Krivickas Deltona, FL

Solid product windows installed with no issues and look great. The door also seemed great but it leaked at the base and we had to reseal everything around the base a few times to fix it.

RONALD WHITE Seattle, WA

We purchased 8 dual-pane windows from MI Windows for our mountain cabin as we enclosed a porch replacing the screens that were originally there, think Arizona Room. We went with picture window style frames with smaller slider windows on each side. They have been a great purchase for us as it keeps the cold out and heat inside. We love the easy sliding windows and easy to clean windows. I recommend MI Windows for the quality, the price and the style that we purchased.

DianaM Waldorf, MD

Called and told me he would be out at four. Fifteen minutes early I was so pleased with Colton, he was extremely great to work with, was so considerate of my home and myself. He did a wonderful job in installing the window. He said it was his first time to take out a broken window and he couldn’t of done a better job. It is so great to have someone so polite and mannerly nowadays. Thanks Colton!!

Melody Wake Forest, NC

Of course I was disappointed that some of my window panels did not keep the seal. But from the moment I contacted the Warranty department, I received great service. They answered all of my questions. The claim submission process was involved, but there absolutely no delays in handling my claim. From the customer service agent at MI to the window technician that actually installed my new panels, I was very pleased.

Tim K State College, PA

Just had 16 windows replaced under the original owner Mi warranty. The service staff was excellent in handling the warranty claim - and the installer (Colton) was on-time, courteous, skilled and professional. During my career I have hired many service technicians for the business I was in. Colton would rank right up there with the best of the best! Great to see a company that understands how to handle a warranty claim. I was very pleased with the process and the professionalism. Thanks!

Slowik York, PA

Our MI windows were initially purchased and installed by our builder. Our home is 17 years old and we had a problem with seals on some of our windows. They were under warranty and were replaced . The service technicians were very knowledgeable and professional and they did a top-notch job in taking care of the problem. They were craftsman and took pride in doing the job right. The windows were covered by warranty and we paid the installation cost which was reasonable. Everyone we dealt with were customer oriented and a pleasure to work with. Thanks for a job well done.

Joan Lynn Mount Holly, NC

Ordered replacement Windows in June 2021 and customer service was great. Very pleasant, informative and courteous. Windows were installed 7/8/2021 by Fenestration Services. The installer was wonderful. He went above and beyond taking care not to damage walls, floors or carpeting. MI Windows is very fortunate to have such a wonderful sub contractor. Overall I could not be more satisfied.

Robert CoventryPark Indianapolis, IN

Larry E, the technician you sent, was prompt and suggested the steps that could be used to solve our window problems. We agreed they would be a logical procedure to follow. Larry proceeded working on the windows and was finished within a short period of time. I sent a letter to you today stating this very information. Again, we appreciate your effort to solve our problems. Thank you very much! Robert T Dunn

sherie tapper Sykesville, MD

I did a warranty claim. The customer service group was very helpful. I was able to do everything electronically. I was approved in less then 5 days from the time the claim was submitted. The installation contractor for MI was very experienced. The windows were installed with one month from the time I filed the claim. I was very impressed with all of the service I had. Thank you.

veronica angelo Weston, MA

I just had the most amazing experience with MI Windows and Doors! I decided to get new windows from them, and boy, am I thrilled with the results. The service they provided was exceptional, and the quality of their products is off the charts. The team at MI Windows and Doors were total pros and knew exactly what they were doing. I can't get over how great the new windows look in my home, not to mention the added comfort they provide. If you're in need of new windows or doors for your home, I can't recommend MI Windows and Doors enough. Seriously, give them a try—you won't be disappointed!

9 months ago Edited January 29, 2024

Kim Bowman Houston, TX

I have only had them 7 months. They look good but the screens are rather flimsy and the wire meshing is not even in a few places. I am afraid the coating will chip. It has in a few spots and over time it is inevitable.

Kathy Sherman, TX

We purchased windows from Lowes some years ago and under warranty by MI. We needed 4 replaced because the seal was compromised. We received great customer service from office staff at MI. Then the installer called as promised, windows arrived sooner than expected and then were installed with expertise. Very happy with whole process.

Larry Sullivan Kokomo, IN

Claim was handled quickly and professionally. This being my second claim made it easier on understanding process and expectations. Technician notified me as soon as he was assigned replacement and kept me informed throughout the replacement process. Job was completed without any issues.

Jim Hall Columbus, OH

The ordering process was easy and they kept up with us on the timeline. The best part was the installer. Donnie was on time, friendly, and did a wonderful job. He covered his shoes, wore a mask, and thoroughly cleaned the windows he installed. The windows look wonderful.

Rob Holden Savannah, GA

This is the second time for warranty work however no repeat windows. I suppose the hardest part is all the paperwork to do, the photo's, the uploading of pdf's etc. However that is the work involved in parts warranty. I thought the installation costs were fair as I have no experience doing it and wasn't going to mess up a warrantied product.

Dave Creighton Lancaster, PA

We were very pleased with the replacement of our casement windows. Colton did a very fine job. We was very polite and professional and left the area very clean. Thank you for having employees trained as well as Colton. Dave Creighton

Praveen K Alpharetta, GA

Extremely happy with the warranty replacements. They were available on phone for any questions and answered questions multiple timea. Windows were replaced in timely manner and they even sent couple of missed windows. The only negative point was the ordering process, they can probably make it little simpler and reduce the number of forms but otherwise rest all was smooth.

Edward Kennedy Franklin, IN

I could not be happier with both the service and installation we received with our MI replacement windows. The quality of the windows is great and the representative who facilitated the installation could not have done a better, more efficient job.

Richard Besser Prescott, AZ

Correspondence between us and MI was very good. Technician Grady R and helper arrived on time, introduced themselves and got right to work. Within a very short time, the job of replacing our bedroom picture window was completed. Very happy with the service we received.

DR. JON COSSE Hightstown, NJ

Excellent ordering procedure, great job installing our window replacement. Highly recommended service and windows. Service person came on time and completed the new install quickly and expertly. Dr. Jon Cosse, West Windsor, NJ

John Stevenson Flagstaff, AZ

I would have given them a higher rating, but the window was not clean when it arrived and it was very hard to get it cleaned up.

Jmarsh Macomb, MI

I purchased the 1555 double hung window series and cannot be happier for the home I needed them for in new construction. They look nice, are energy efficient and affordable. I recommend this series.

Joe Dunkirk, NY

we had two windows replaced by mi windows and doors. They were under warranty. Payton and his partner I think his name was Zach replaced fast and they were both courteous and efficient. they are both great guys

Cindy George New Port Richey, FL

Scheduling and window install was excellent!Installer was very professional willing to take off shoes upon request , wore a mask upon request and was able to complete job quickly and efficiently Would recommend MI window.

Bob Caiazzo Manahawkin, NJ

Service was great. Everyone I talked to was extremely helpful, patient and professional. Even their subcontractor Northeast Window & Glass Service could not have been better.

Carol Kalma Cassville, NJ

Customer service is exceptional. I have always dealt with courteous people. My home is 13 years old. The builder installed MI windows. I have replaced at least 10 windows due to broken seals. Residents in my community have also had major problems with the seals. Between the replacement cost (shipping only) and the installation I have paid approximately $700. There are still some windows that need to be replaced. I just listed a home that had 9 windows that failed inspection. The quality of the windows is poor and I would not recommend anyone purchasing them.

Reply from MI Windows and Doors

I'm so sorry to hear that you've had this experience with your MI Windows. We take all customer feedback very seriously. We will certainly share your feedback with our product team. Thank you for sharing your experience with us so we can continue to make improvements.

Jul. 21st, 2021

Yaninee Pinniem Huntington Beach, CA

Modern look and very durable. The windows give me the functionality that I need were looking for.

Susan Rahe Olathe, KS

It was very easy to put our warranty to work. We talked with amazing customer service reps who got our windows ordered and they were replaced by a knowledgeable installer.

Barbara Hopkins Langhorne, PA

Zach, the service tech from MI Windows and Doors, was extremely courteous, knowledgeable and professional. He installed the replacement windows quickly.

Joanne Barden Fredericksburg, VA

Very responsive, clear instructions about warranty request. Their subcontractor for installation was great to work with. Jordan from Strauby's was excellent.

John Slattery West Chester, PA

Colton was experienced, well mannered ,and spoken. He was on time, communicative and represented MI Windows very well. Replacement windows look great!

star star_border star_border star_border star_border

Melinda Mathews Powhatan, VA

No customer service when it comes to replacing a failed window. We were told there was a life time warranty on the windows and when we called we were told it only pertained to the original owner of the house. This house is only 7 years old, really, good windows should last much longer than that. We said we would pay for the replacement window and asked if they could send the area rep to measure the window and we were told they did not do that, only under the original warranty. This does not seem like good customer service. As we need to replace sections of windows or whole windows, we will NOT be using Mi Windows.

ripal kaila

Best customer service, who standout for their ten year of after sales support. When i call them for my windows problem. they agreed to replace all windows panel and they provided me quote in short amount of time.

Ken Prettol Cedar Hill, TX

Windows are great and work well. I'm impressed with how well they fit into the window opening.

Karen Breaux Arlington, TX

They are great window. No more noise from outside. They look good

Daniel Rutherford Edgewood, MD

I really like MI windows, unfortunately sometimes the screens wear causing small holes.

Angie Seguin, TX

I had a great experience. The customer service is great. The prices are affordable. My doors and windows are very sturdy

Arthur Branham Bayville, NJ

Over the 10 yrs I owned my home I had to replace 19 window that lost the seal. Granted that the windows were supplied under the warranty but I had to pay shipping and pay to have them installed. It also created a big inconvenience since the window shades had to be removed, furniture moved and in the case of a couple of windows I had to pay someone to remove and reinstall the shutters that were on those windows. I just think having issues with 19 windows shows poor quality. I do have to give credit to Zack who came to do the recent replacement, he was neat, efficient and very professional.

I'm sorry to hear your experience didn't live up to the standards we expect. We take all customer feedback very seriously and are dedicated to making continuous improvements that positively impact our homeowners. If you need any further assistance, please email me at info@miwd.com with your contact info so I can help.

Jun. 21st, 2021

Jack Becke Lake Havasu City, AZ

The technician, Grady, did an excellent job expediting the window replacement and installation. Very satisfied with the overall job!

Natalia S Bartlett, IL

Buyer beware!!! We have MI windows and they are terrible. When it is cold out in the winter, we have ice on the inside of the windows. Now we have mold forming from the ice and water on the inside of the windows. The house is Just 4 years old and we feel drafts next to the windows. A my customer service is the worst, telling us this is all normal when it's cold out. No it is not normal, we had new windows in our previous home and never had any of these issues. Do not buy!!

Window condensation does occur in energy efficient windows. We have articles about this on our website with suggestions on what you can do to alleviate it. I'm sorry to hear you had any trouble with the service team. We take all customer feedback very seriously. Can you please email me at social@miwd.com with your contact information so I can help? Thank you.

Feb. 26th, 2021

Jen Johnson Tampa, FL

We just dropped $30k on new MI windows. 1) We order sculptured grids but windows were delivered without 2) MI sent a contracted company out to apply the grids... the guy cut and applied the wrong grids (flat and the thickness of cardboard) to the window. The grids he did apply were cut using a razor knife (shoddy cuts) and over 80% of the grids were cut too small leaving gaps... ie grids don't even meet up to the window edge... we tried to dump the windows back to dealer but they advised MI would handle... meanwhile MI has yet to send anyone out. We reported this a MONTH AGO!

5 years ago

I’m so sorry to hear this happened. Please email us at social@miwd.com so I can get your contact info and help.

Dec. 11th, 2020

MI Windows and Doors

The Good

Affordable Pricing

Wide Range of Window Styles

Energy-Efficient Options

Strong Warranty Options

Customization Options

The Bad

Limited Availability in Some Regions

Basic Design Options Compared to Premium Brands

No Online Visualizer

The Bottom Line