Bellhop

• Booking Process
• Build-Your-Own Package
• Moving Deposit
• Certificate of Insurance
• Hourly Services

Booking Process

Bellhop’s booking process is one of the easiest and most user-friendly we’ve come across. To schedule a move with the company, go to the website and click ‘Book a move.’ Once you’ve done that, you answer the questions. You can select whether you want to hire movers or if you need a truck and movers. You input how large your house is. You can even set a time for when you want the movers to be at your home.

Once Bellhop has all your information, the company will recommend the package it thinks is best for your situation. 

Build-Your-Own Package

If you fill out all the information to schedule a move and none of Bellhop’s recommendations sound right to you, you can build your own moving package. 

With this option, you can increase or decrease the number of movers, trucks and drivers, and labor hours. The difference with this package is that you are billed with Bellhop’s prorated pricing model. So, if you reserve more than our two-hour minimum at the two-hour mark, you are then charged in prorated increments, but only for the time you use.

Moving Deposit

When scheduling a move with a company, most moving companies require you to pay a deposit. Typically most companies will ask for 20 to 30 percent of your estimated cost. 

With Bellhop, your deposit is only 5 percent of your estimated cost. 

Certificate of Insurance

On Bellhop’s website, you’ll find its Certificate of Insurance or COI. This certificate is proof that Bellhop has insurance if there were damage to the building (apartment, condo, etc.). Some property managers may require proof of insurance, and, conveniently, Bellhop has this easily accessible on its website. 

Hourly Services

If you already have a moving truck and everything is packed, you can use Bellhop to hire movers to help load and unload your belongings to its new location. However, you can also use Bellhop to hire movers to help set up an event or take down chairs and tables. Or you can hire them to help you re-arrange your patio or garage.

This service is convenient because you don’t have to use Bellhop solely for moving. It’s a great service for those who just need a bit of help around the house or have an event they need help setting up or taking down.

• No Packing Services
• Strict Cancellation Policy

No Packing Services

Consumers will need to keep in mind that Bellhop does not offer packing services, something that most other moving companies do. You can purchase packing supplies (boxes, tape, bubble wrap, markers, etc.), but when it comes to packing up your home or office, that’s your responsibility. 

Strict Cancellation Policy

Bellhop’s cancellation policy is a bit stricter than other companies. With many moving companies, you have until two weeks before your move where you can cancel for free. 

If you need to cancel your move with Bellhop, do it within the first 48 hours. If you cancel after Bellhop charges your 5 percent deposit, you will not get it back. Additionally, if you cancel within 72 hours of your reservation date, not only will you not get your deposit back, but you’ll also be charged a $100 fee.