U.S. Bank Logo
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6.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 1st, 2024

Founded in 1929 and headquartered in Minneapolis, Minnesota, U.S. Bank is the fifth-largest bank in the United States today.

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The Good

  • Several Loan Options
  • Competitive Closing Costs
  • Mobile App

Several Loan Options

U.S. Bank offers a number of different loan options, including fixed rate mortgages, adjusted rate mortgages, FHA loans, VA loans, jumbo loans, and construction loans. The company also offers loans for investment and rental properties. Because there are such a wide variety of loans available, U.S. Bank borrowers have the opportunity to choose a loan that will work best for their needs.

Competitive Closing Costs

U.S. Bank charges closing costs of 2 to 5 percent of the total purchase price, which is competitive within the industry.

Mobile App

U.S. Bank provides its borrowers with a mobile app that is compatible with iOS, Android, and Windows devices. Customers can use this app to track and manage their home loan from their smartphone or tablet.

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The Bad

  • Interest Rates
  • Lack of Information

Interest Rates

As of December 2016, for a borrower with excellent credit purchasing a $250,000 home with a $50,000 down payment and a 30-year fixed rate loan from U.S. Bank, the interest rate comes out to be 4.25 percent, which is slightly higher than industry average.

Lack of Information

U.S Bank has not disclosed minimum credit score requirements on its corporate website. Additionally, it is unclear if the company frequently communicates with its borrowers throughout the home loan process.

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The Bottom Line

U.S. Bank offers several loan options, competitive closing costs, and a mobile app. However, U.S. Bank's interest rates are slightly higher than industry average and there are some important pieces of information not disclosed on the company's website.

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Star Rating

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4.1

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32 Reviews

Review Breakdown

5 grade

50%

4 grade

31%

3 grade

3%

2 grade

6%

1 grade

9%

Sentiment Criteria

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Sona San

The manager Daniel at US Bank Tempe (Baseline and McClintock) is not honest and has retaliated against me by withdrawing money from my account. He is engaging in questionable and suspicious activities with my account, prompting me to close it today. I urge the authorities to investigate his retaliatory actions against customers. He retaliates against customers if they reveal his dishonest dealings with their accounts. I'm uncertain what to say, but my sincere advice is: do not open an account there and closely monitor your finances. Daniel, the manager, he is not honest and retaliates when a customer voices a complaint.

5 months ago

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Kathryn G Patton

Crooked, not honest or up front with you even if have a FIXED interest rate AND Will try to take advantage of YOU if you are single female and a Veteran

7 years ago

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Oscar Velazquez

A lot of red tape and no trust with my own money.

7 years ago