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6.0

Overall Score

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LAST UPDATED: September 15th, 2022

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Star Rating

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4.1

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12 Reviews

Review Breakdown

5 grade

58%

4 grade

17%

3 grade

8%

2 grade

8%

1 grade

8%

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Jazz Rock Fusion & Synthesizer Music Wake Forest, NC

This is THE worst banking institution I have ever dealt with! They have merged with BB&T to rename themselves Truist but -- same bad policies and lousy customer service exists still. Year ago, I was with CCB bank. Suntrust bought them out and ruined EVERYTHING! They tried to charge me $45 to fax my credit union some needed info. Really? I had them print it out and I drove it over myself. That's the mentality of this bank. AVOID THEM! Sadly, I have my house mortgage with them that they bought out years ago. I am paying tons towards the principal now -- just to get out from under their control.

1 year ago