PNC Logo
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16 User Reviews

5.7

Overall Score

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LAST UPDATED: September 17th, 2021

Founded in 1852 in Pennsylvania, PNC has since grown to have $345.2 billion in assets and is the fifth-largest bank in the United States in terms of number of branches.

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Top Ranked Companies

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The Good

  • Variety of Loans
  • Reasonable Closing Costs
  • Mobile App
  • Customer Communication

Variety of Loans

PNC offers a variety of loans, including conventional home loans, fixed rate mortgages, adjustable rate mortgages, and jumbo loans. The company also offers a combination home loan which allows borrowers to put down 10.1 percent of the purchase price (rather than the traditional 20 percent) and finance the remaining 9.9 percent with a home equity line of credit.

Reasonable Closing Costs

PNC charges closing costs of 3 to 5 percent of the total purchase price, which is fairly average when compared to closing costs charged by other lenders in the industry.

Mobile App

PNC provides its customers with a mobile app, which is highly rated for both iOS and Android.

Customer Communication

Throughout the home loan process, PNC provides its borrowers with consistent communication and updates to ensure that the customer is kept up to date on what is happening with their mortgage.

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The Bad

  • Undisclosed Interest Rate
  • Limited Credit Score Information

Undisclosed Interest Rate

PNC has not disclosed mortgage interest rates on its corporate website. Consumers who would like to find out more must contact the company for further information.

Limited Credit Score Information

PNC has not listed the minimum credit score that it requires an individual to have in order to obtain a home loan, making it difficult for potential borrowers to have an idea of whether or not they have a high chance of qualifying.

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The Bottom Line

PNC offers a variety of loans, reasonable closing costs, a highly-rated mobile app, and consistent customer communication. However, the company has not disclosed interest rates or minimum credit score information on its website.

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Star Rating

4.0

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16 Reviews

Review Breakdown

5 grade

63%

4 grade

6%

3 grade

6%

2 grade

13%

1 grade

13%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Corryn Moore Newport News, VA

PNC has been a wonderful mortgage company for the past 13 years. They even found a way for us to refinance with no extra fees or checks. I appreciate their helpful and kind customer service reps and they are helful when you need assistance .

1 month ago

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Review Source

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JAMES FLETCHER Woodbridge, VA

I have been extremely pleased with PNC. They do an excellent job following up on customer request and providing great service.

10 months ago

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Kathleen Sloan

Excellent. They took good care of me. I borrowed from them twice including under the name of Trustcorp Mortgage

1 year ago

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Brenda McLaren

I have had numerous mortgage loans with PNC. They are easy to work with, friendly, and professional.

3 years ago

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Marlene A Thomas Ypsilanti, MI

They gave me a great low interest rate, that I can work with.

3 years ago

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Tracy Wilson

They're very easy to work with and fair to work with as well

3 years ago

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Leonard R Garner Jr

I did a refi with them and have been very happy with them.

1 year ago

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Evelyn

They are very easy to work with

1 year ago

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Anonymous Westminster, MD

Tends to see me as a person not an object

3 years ago

star star star star star

Kevin

great customer service, quick processing, and good rates

3 years ago

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