PNC Logo
star star star star star_border

6.1

Overall Score

LAST UPDATED: September 15th, 2022

PNC Bank, founded in 1852, is one of the 10 largest banks in the United States. The bank offers personal, business, and corporate banking solutions. PNC personal banking includes a variety of borrowing options, including mortgage purchase and refinancing.

PNC offers both fixed and adjustable rate mortgage options, and provides various tools and resources for homebuyers on its website.

Continue reading to learn more about this lender or jump down to read PNC mortgage reviews from real customers.

Top Ranked Companies

thumb_up

The Good

  • Online Application
  • PNC Mobile App
  • Online Homebuyer Tools and Resources

Online Application

PNC makes it easy to apply for a mortgage by keeping the application process entirely online. With the online PNC mortgage application you can view rates, estimated monthly payments, and closing costs before applying. In addition, you can easily track your progress throughout the application and ensure that you never miss an important update.

While an online application makes it easier and faster to close on a home loan, you can be paired with a PNC loan officer who can answer your questions and guide you through the mortgage process, if needed.

PNC Mobile App

PNC offers both online banking and a mobile app making it easier to keep track of your banking if you are an existing customer. And you can also manage your mortgage online and through the app.

Online Homebuyer Tools and Resources

On its website, PNC provides a variety of homebuyer tools and resources, including mortgage calculators and basic resources for first-time homebuyers, including the following mortgage calculators:

  • Fixed Rate Payment Calculator
  • Home Affordability Calculator
  • Fixed vs. Adjustable Rate Calculator

These calculators can be particularly useful because PNC doesn't provide updated mortgage rates on its site. With the help of a calculator, you can see personalized rate estimates that can help you get an idea of what your monthly payment will be throughout your mortgage term.

thumb_down

The Bad

  • Undisclosed Interest Rate
  • Limited Website Information

Undisclosed Interest Rate

PNC has not disclosed mortgage interest rates on its corporate website. Consumers who would like to find out more must contact the company for further information.

Limited Website Information

PNC doesn't provide clear information on its website, including available loan types, credit score requirements, or fees. If you would like more information, you will likely need to contact a PNC Bank representative or speak with your loan officer if you have already started the PNC mortgage process.

gavel

The Bottom Line

PNC Bank offers mortgage purchase and refinance options. It sets itself apart from other mortgage lenders with its mobile app, allowing borrowers to more easily manage their mortgage and monthly payments. In addition, if you are an existing PNC customer, the mobile app allows you to easily manage all of your finances in one place.

Information is limited on the PNC website, so it is unclear exactly what loan types are available and what kind of mortgage rates you can expect. 

PNC mortgage reviews are currently limited, and so we're unable to provide an accurate recommendation of this company based on customer sentiment. But current reviews are primarily positive with 4.5 out of 5-star sentiment criteria ratings.

View Best Mortgage Lenders

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.1

star star star star star_border

24 Reviews

Review Breakdown

5 grade

63%

4 grade

8%

3 grade

8%

2 grade

13%

1 grade

8%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

Tomas Tovias El Paso, TX

Having my Mortgage with PNC had been amazing my payment comes out of my PNC account and I received a discount being a PNC banking customer

2 months ago

check_circle

Review Source

star star star star star

Noa Ranoa Encinitas, CA

They or I just switched from BBVA. So far the customer service is A+! I like being treated like a dude with some money. I might of over reacted a couple occasions but they still treated me appropriately. I appreciate them.

11 months ago

check_circle

Review Source

star star star star star

Corryn Moore Newport News, VA

PNC has been a wonderful mortgage company for the past 13 years. They even found a way for us to refinance with no extra fees or checks. I appreciate their helpful and kind customer service reps and they are helful when you need assistance .

1 year ago

check_circle

Review Source

star star star star star

Giovanni Saputo Macomb, MI

PNC got my business because they are friendly and willing to work even at the end of the business day. They have taken good care of me and have never rushed me.

10 months ago

star star star star star

Kathleen Sloan

Excellent. They took good care of me. I borrowed from them twice including under the name of Trustcorp Mortgage

2 years ago

star star star star star

Brenda McLaren

I have had numerous mortgage loans with PNC. They are easy to work with, friendly, and professional.

4 years ago

check_circle

Review Source

star star star star star

JAMES FLETCHER Woodbridge, VA

I have been extremely pleased with PNC. They do an excellent job following up on customer request and providing great service.

1 year ago

check_circle

Review Source

star star star star star

Jane Milton Reidsville, NC

Love The ATM Fees-Always Able To Access Customer Service. Great Bank Practices.

6 months ago

check_circle

Review Source

star star star star star

Michael Kline Phoenix, AZ

Very comfortable with my loan. Treated very fairly. Great Customer service, very nice Tellers at my bank!

1 year ago

star star star star star

Marlene A Thomas Ypsilanti, MI

They gave me a great low interest rate, that I can work with.

4 years ago

star star star star star

Tracy Wilson

They're very easy to work with and fair to work with as well

4 years ago

star star star star star

Leonard R Garner Jr

I did a refi with them and have been very happy with them.

2 years ago

star star star star star

Evelyn

They are very easy to work with

2 years ago

star star star star star

Anonymous Westminster, MD

Tends to see me as a person not an object

4 years ago

star star star star star

Kevin

great customer service, quick processing, and good rates

4 years ago