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4.5

Overall Score

LAST UPDATED: July 24th, 2023

Newrez, founded in 2008, has done business as a mortgage lender and broker in the majority of states across the US. Newrez is unique because it offers a variety of home loan products to homebuyers looking to fund their personal residence and in addition offers specialty products that cater towards investors, commercial builders, realtors, and developers.

Jump down to the NewRez reviews below if you want to see what people have said about their experience with this mortgage lender.

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The Good

  • Variety of Loan Types
  • Mortgage Programs for Non-Owner Occupied Properties
  • Commercial Lending Options
  • Refinancing Options
  • Newrez Reviews

Variety of Loan Types

With Newrez, you can expect to choose from the following lending options as a potential homebuyer:

  • Fixed rate loan
  • Adjustable rate mortgage (ARM) loan
  • FHA loan
  • VA loan
  • Investor property loan

Something unique about Newrez is its investor property loan product. Newrez offers a loan that is specifically structured for those who are interested in purchasing an investment property. If you are a real-estate investor, Newrez is one of the few mortgage lenders that offers competitively priced mortgages specifically designed for investment properties.

Mortgage Programs for Non-Owner Occupied Properties

A specialized Newrez loan program option for 2 to 4 unit properties, low/mid/high-rise condos, and warrantable site condos.

Commercial Lending Options

Newrez is unique because it has a wide selection of loan options for homebuyers, but it also has several lending options that reach beyond just a single family purchase. Builders, realtors, and developers have specialty loan options that cater to them.

Newrez offers joint venture loans to help builders, realtors, and developers fund their commercial projects. Not only can it provide the right mortgage projects for these sorts of projects, but it also brings its expertise needed to bring the project to life. If you work with Newrez to fund one of your projects, you can be assured that you’ll get the following:

  • Marketing support
  • Expertise in compliance regulations
  • A professional management team
  • Advanced technology for project support

These products and services are rarely offered by a consumer-based mortgage company, making Newrez stand apart from the competition. Take advantage of this program if you fall into the criteria mentioned above.

Refinancing Options

Newrez has great refinancing options that can help current or future homeowners save a lot of money on interest payments, monthly payments, or PMI. It offers traditional refinancing and also cash-out refinancing options; however, certain qualifications and requirements may limit your options.

Newrez Reviews

Newrez reviews are currently limited, but 77 percent of customer reviews are 4 or 5 stars. Many customers mention how Newrez provided excellent customer service and competitive mortgage rates that can help keep mortgage payments low.

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The Bad

  • No Free Pre-Approval Service

No Free Pre-Approval Service

NewRez offers a pre-approval service to help borrowers enter the home buying market. Most Mortgage lenders offer a free pre-approval service, saving potential homeowners a few hundred bucks, but it is unclear if NewRez offers this as a free service like other lenders or not.

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The Bottom Line

NewRez is a great mortgage lender for traditional homebuyers who are looking to secure a mortgage for their own home. In addition, NewRez's special mortgage products and services cater to property investors, realtors, builders, and developers, making it a great option for those that are looking to get funding and expertise for a commercial piece of property.

Speak with one a company representatives to see if NewRez is able to do business in your state.

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Star Rating

2.9

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20 Reviews

Review Breakdown

5 grade

40%

4 grade

10%

3 grade

0%

2 grade

0%

1 grade

50%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Luke Swierczynski Troy, MI

NewRez serviced our mortgage for a while and while I had no complaints since my auto draft never caused issue. They could stand to update their website a bit. When I went to refinance they did solicit me after my lender ordered my payoff. To be expected to try and retain a client, but ultimately the local lender I went with was a better fit for our loan.

1 year ago Edited January 28, 2022

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K.H. Tehachapi, CA

Our mortgage company has changed 4 times since 2008, and New Rez has been the ABSOLUTE BEST! New Rez continually sends us updates on our mortgage, property value, and always keeps us in the loop. We have NEVER had a better mortgage company, and I really hope they don’t change us again! I would HIGHLY recommend New Rez to anyone looking for an honest and transparent mortgage company. I would rate them 20 out of 10!!!

2 years ago

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Gaspar Isla Fontana, CA

I think it is a very good mortgage company, I am woking with this company since April 2019 and until now, I had not any problem with this company, I receive every month my statement and I double check everything and it is always correct.

1 year ago

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Janan Grange Pleasant Grove, UT

Our old mortgage company got bought out by Newrez. It has been an easy transition. We are able to do direct depoist and still get a mortgage statement in the mail each month. It has a lot of information on it and its been a great company so far.

1 year ago

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TexasT Sherman, TX

My account was sold to NewRez from DiTech in January 2020. Their website is very user friendly but what I really like about NewRez is they update my payment the day I make it. I can also make extra payments any time.

2 years ago

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Mr Fields Turbeville, SC

Newrez is a great mortgage company. They are veteran friendly. When the mortgage rates dropped they reached out to us with options. We haven’t had a bad experience with them after several years.

2 years ago

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Breanna Clayton Southfield, MI

I enjoy having NewRez as a mortgage company. Any updates or changes are sent via email and mail. No issues thus far

1 year ago

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Michael Gallegos San Antonio, TX

Honest staff, upfront with all information, great cash out with a great payment

3 years ago