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Heppler Grand Haven, MI

We had a wonderful experience working with Lori L. of NBKC bank. Great communication, excellent process and customer service all around. Thank you!

1 year ago

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Scott Warner ,

I recently used NBKC Bank for a home loan refinance. It was so quick and painless. Matt H. was great! It too about 2 weeks and it was all done.

1 year ago

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Bill L. Orangevale, CA

Mark was great. I had a lot of questions during the whole refinancing process., and he explained everything very well. Highly recommend!

1 year ago

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Scott Tompkins Bethesda, MD

Super fast process, from loan app to sending documents to closing it was a breeze...100% online. Rates were as good as any I could find.

1 year ago

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Carlos Cuellar Sarasota, FL

The process was straight forward and communication was always open. I will definitely will do business again with NBKC and with Jordan S.!

1 year ago

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Dr. Jonathan Abrahams Conway, SC

Had a very positive experience working with Jason. He was clear, straightforward and honest in his assessments and suggestions

1 year ago

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dana Santa Rosa, CA

I can say that Brad is great. He was in consent contact with me. Brad answered all my questions and helped when there was a misstep.

1 year ago

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Cosenk video Washington, DC

Ryan Is an experience professional. He patiently worked through the process for our loan and provided timely responses to our concerns and questions Steve Cosenke

1 year ago

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Todd Toven Monument, CO

After a great experience refinancing our home with NBKC, we refinanced with them again! Great customer service and great rates!

1 year ago

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Trevor Mcclain South Holland, IL

The process was easy, simple and quick. The communication was great. All of my questions and concerns were answered. I truly commend the process

3 years ago

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Sudhir P Austin, TX

NBKC has one of the best rates around and Nick made the entire process as smooth as can be! His customer service was also top-notch!

3 years ago

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Chad Cumming, GA

NBKC was great to work with and the Loan Officer who awesome. I would recommend them to anyone who wants fast service and competitive rates.

3 years ago

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Sarah Lawson New Haven, CT

Jordan was incredibly helpful and quick to respond. He found us an excellent interest rate, which we were very happy with.

3 years ago

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Melba Biri Leesburg, FL

Cheryl was really helpful and she keep me updated on the loan and helped me find things on the computer. I think Cheryl is a wonderful person.

3 years ago

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John Whitton Ocean View, DE

Our loan officer Dave A. was very helpful, informative and answered questions with complete knowledge and full disclosure.

3 years ago

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Mario Manese Kansas City, MO

Mike Y responsiveness throughout the process was great. Use of digital documentation made reviewing them easy.

1 year ago

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tom Greenwood Desert Hot Springs, CA

Robb W did a great job for us. Knowledgeable and friendly as well as always available. Great service!!

1 year ago

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dave Springfield, MA

Super easy refinance of my mortgage. My loan officer Keith A was extremely helpful and make it a painless process.

1 year ago

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Ann Daniels Miami, FL

This was a very simple process. Matt did am excellent job responding to all of our questions in a very timely manner.

1 year ago

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Sally Rice Orange Beach, AL

Rhett did a great job processing the loan application and answering a myriad of questions along the way

1 year ago

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Venkata Geddam Duluth, GA

Very good, mark is excellent person, he helped me in every step . process took a while but he covered very well,

1 year ago

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Shirley Chen Staten Island, NY

They keeps words what they have told me. It takes a little bit longer than I expected. Still excellent service.

1 year ago

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Scott Mazzuca Portland, OR

Herb at NBKC was fast and responsive. NBKC got my investment property loan done with no hiccups or delays. Thanks!

1 year ago

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Dipesh Shakya Sandy, UT

Shawn was quick to reply emails. He did follow up calls if i missed my email. It was smooth process.

1 year ago

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greg petro McDonough, GA

I enjoyed working with joe z. Working with a real live person one on one made this the best loan experience ive had.

1 year ago

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Wayne Sheets Roswell, GA

Joe was awesome with our refinance. Timely replies to all questions. Process was much smoother than I expected.

1 year ago

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JAH568 Atlanta, GA

Fantastic loan officer and could not be happier with the process and professional ism I experienced with your company

1 year ago

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Shing Ip Oakland, CA

It was a very easy process, the rates were great, the fees were low, and the agent was on top of everything.

1 year ago

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Todd Gallegos ,

Mark was very helpful and informative throughout the entire process. I appreciated his knowledge and professionalism.

1 year ago

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Trevor Los Angeles, CA

Excellent to work with as a first time home buyer. Our agent was also very helpful and super responsive.

1 year ago

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Ketaki Patel Henderson, NV

Cannot believe how easy my refi was !! Jay was there each step of the way to answer any questions we had. Thank you.

1 year ago

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Matthew Didio Egg Harbor, NJ

The whole experience was seamless and quick. My loan officer was very informative and easy to work with.

1 year ago

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Karl Cheng Portland, OR

Our mortgage broker, Mark H, was very helpful. He was responsive to inquiries and answered all my questions.

1 year ago

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GUADALUPE SANDOVAL Fresno, CA

Loan officer was very knowledgeable and kept me posted on every step of the way thru the entire process.

1 year ago

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Jason Wilson Spartanburg, SC

This was the easiest and best refinance I have ever done. Beau will be my mortgage guy for life! Thank you!

1 year ago

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V. R. Katouzian Mount Airy, MD

Fast and smooth process for refinancing. Very professional loan officer ( Matt H. ). Definitely recommend.

1 year ago

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Shankar Natarajan Ashburn, VA

Trevor was great to work with. got answers to my questions immediately. Would definitely recommend to others

1 year ago

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Brian Oakley, UT

Was very satisfied with the whole mortgage process. We were well informed and the entire process was very smooth.

1 year ago

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Brett M Norristown, PA

There was very good quick responses from the Beau and let me know the answers to my questions quickly.

1 year ago

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Ben Siemens Lebanon, IN

Cheryl was awesome. Everything was streamlined for our refi. Cheryl was always very responsive and we closed quickly.

1 year ago

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Jim Wagner Oregon City, OR

Easy, Pleasant, enjoyable process. Katie B was wonderful, very professional and courteous, definitely a model employee.

1 year ago

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John Geer Chicago, IL

Kati at NBKC is a rockstar. The refinance process was fantastic and quick. From application to close in 30 days.

1 year ago

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J. Carl Robertson Salt Lake City, UT

No fees or hidden fees, straight forward good service. I liked working with Ryan L and would recommend him to anyone.

1 year ago

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Mark Campbell Scottsdale, AZ

The refinance process was quick and seamless. Communication and responses were prompt and informative.

1 year ago

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William trojano Dorchester, MA

Well being a disabled veteran I call USA then contacted your bank and to my surprise your offer was better?

1 year ago

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John Conlon Snoqualmie, WA

Despite a screw-up by the appraisal company, Joy M and NBKC did an outstanding job getting our mortgage done and closed on time.

3 years ago

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Sam Chuang Fisherville, MA

Dallas O. was an excellent loan officer who helped us through the entire process and answered all our questions.

3 years ago

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Derek Wilson Cromwell, CT

NBKC really has it together! Smooth process for collecting documents and guiding us through the process.

3 years ago

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TODD A SPINKS Chicago, IL

Brett went out of his way to answer question and get us thru the process. The underwriting took a little longer than we expected.

3 years ago

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Steve Las Vegas, NV

Meet my expectations. My questions were addressed and the process was completed on time.

1 year ago

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