Name: nbkc bank
Rating: 4.9

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Hank Apodaca Willows, CA

We have had a very satisfactory experience with Tony and NBKC. Working with this bank was straight forward and with ease. We appreciate that this bank will go the extra mile to make the loan happen. We will recommend this bank to others.

6 years ago

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Matt Kansas City, MO

Andrew was the ultimate professional, who provided the best customer service I have ever received while applying for a loan. He always responded promptly and was very detailed oriented. I will recommend him to all my friends and family.

6 years ago

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Jessica Bellevue, WA

I didn't know much about NBKC Bank but I trusted the Costco program. The loan officer we worked with, Jason V., was such a pleasure to work with. We appreciate his professionalism, knowledge, and responsiveness throughout the loan process. For us, getting a loan was the easiest part of our home buying experience.

6 years ago

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Judith Gatena Nashville, TN

Brett is the man! He made this whole experience from end to end flawless for me. Not only did NBKC provide me with a low rate but the service and experience were the best I have had in the many years of buying and selling homes.

6 years ago

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Rajeev Sawant Holmdel, NJ

The entire transaction was very efficient and smooth. Scott answered all the questions in detail and was very prompt in answering emails and calls. He stayed on top of all the information and timeline and we did not have to worry about every little detail that goes in this transaction. His customer service was excellent.

6 years ago

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Rebekah Rauckman Kansas City, MO

NBKC was very responsive when I reached out about a pre-qualification. When I needed that amount increased, they turned it around in an hour so I could purchase a house. Once we were under contract they walked me through the documents I was confused about and were very patient!

6 years ago

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Edward M. Bediamol Kahului, HI

Dan K. contacted me first and helped me through the loan process. He always checked up on me even though I'm half an ocean away in Maui, Hawaii. It was great working with him and I'm now the proud owner of a home in Kihei, Hawaii.

6 years ago

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Nels Walther Portland, OR

Excellent customer service. Very accessible personnel. Friendly and knowledgeable. Kept the closing process on time and got us a very good rate. Steve M., our loan officer, was the best I’ve ever worked with. I wish I could shake his hand.

6 years ago

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Sanjay Bhatia Austin, TX

Got home laon thru Shane C. with NBKC bank. It was as smooth and seamless as possible. Shane was very professional, knowledgeable and courteous. He was readily available at any time for questions and expert advice. That with exceptional low rates from NBKC was a wonderful experience. Everything was done at or before time. Thank you

6 years ago

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Raymond Logan Las Vegas, NV

Dave D. did an excellent job of informing, educating, coordinating, and closing the needs and requirement of the NBKC underwriters to bring our Closing and funding to a simple and quick end for initiation of our mortgage. I certainly trust him and NBKC to keep our needs as simplified and stable as promised and have no reason to doubt they will.

6 years ago

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Jay Avey Austin, TX

Justin did a fabulous job in communication, transparency and professionalism. He was very helpful in providing information and guidance in getting our mortgage loan completed on time. Our appreciation goes out to Justin B.! Thank you

6 years ago

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Todd Landry Reno, NV

I had a great experience with Loan Originator, Mark H. with the cash out refinance of my home. As a preferred Costco lender, NBKC provided me with great customer service and an extremely competitive mortgage rate. I would definitely use NBKC for a future mortgage and would recommend them to friends and family.

6 years ago

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Brian Dunbar Minneapolis, MN

My Experience with NBKC bank Was awesome Their rates was low and because of that it gave me the opportunity to own my 1st home. And we close on time as promise. I will definitely recommend using this bank .

2 years ago

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Shawn Marjanian Hammond, IN

Matthew J worked diligently to ensure I got the best rate for my mortgage. He also kept me informed and was great to work with. I have referred NBKC and Matthew to my clients. Terrific Experience.

3 years ago

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Tanya Bartul Strongsville, OH

My refinancing experience with NBKC Bank in general and Mike L. was great. Mike walked me through every step of the process and did everything he promised to do and more. Highly recommend!

3 years ago

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Daniel Wailuku, HI

We had Ryan L as our contact for NBKC and he was awesome! He assisted us through all the steps involved and was very responsive to all our questions. Couldn't have asked for a smoother process.

3 years ago

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Fr Ca Roxboro, NC

Great customer service. Very knowledgeable about VA Home loans. The agent helped me with every step Sometimes the agent is hard to get ahold of but this was in the middle.of the covid-19 pandemic

4 years ago Edited September 14, 2021

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Lori Dowagiac, MI

Our loan agent (Lori) was quick to respond to any questions, which was quite helpful during a very busy time for securing mortgages. The title company indicated she was very easy to work with too!

4 years ago

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Andrew Z Long Beach, CA

Overall very straight forward and seamless while being easy to work with. I would have appreciated some more proactive updates instead of having to reach out but nonetheless everything went smoothly with no issues.

4 years ago Edited September 14, 2021

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Jennifer H. ,

Excellent experience! Our loan officer, Cheryl K, was awesome to work with. The whole process was easy and efficient, and communication was always perfect. Thank you so much!

4 years ago

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Kaustubh Sagdeo Oklahoma City, OK

What a painless experience refinancing our home with NBKC. Matt was responsive to any question within literally minutes. Just a phenomenal experience compared to other big banks.

4 years ago

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Amber Pittsburgh, PA

Brandon was awesome! He is very knowledgeable and helpful when covering all the numbers involved in the refi process. I would recommend him & NBKC to anyone that would ever need a lender. Great experience!

4 years ago

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Kenneth A Schoenborn North Richland Hills, TX

Great job Kevin! Even though I required complete understanding of the refinance process, Kevin was always willing to work through and answer my questions. SUCCESS IS WHEN BOTH PARTIES COME AWAY A WINNER!!!

4 years ago

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David Whitehead Los Angeles, CA

Great experience working with NBKC bank. The entire process was handled very efficiently and pain free. The questions we had along the way were answered promptly and accurately.

4 years ago

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Jim Feehery Elmhurst, IL

Michael is very professional and made the process very easy from start to finish. I could not have been more impressed with the level of responsiveness and attention to detail that I received throughout.

4 years ago

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ravi Powell, OH

I found NBKC bank and Shawn D through Costco's referral program. Shawn was very easy to work with and VERY quick about responding to my every single question from the beginning to the end.

4 years ago

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Jesse Bryce Houston, TX

The loan process was straight forward and was easy to work with the NBKC team. They were quick to respond and resolve issues. Special thanks to Matt H for navigating us through everything from start to close.

4 years ago

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Bryan Oates Milwaukee, WI

Paige was fantastic throughout our closing process. She was always available to answer any questions we had and we are grateful for all her help in our first time home buying experience.

4 years ago

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Rusty Foreman Whitehall, MI

NBKC Bank representatives were straight forward, responsive and easy to with. In addition, the loan offer was better than any other I received with no hidden costs. Al-in-all a very good experience.

4 years ago Edited September 14, 2021

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Shawn mckenzie Duluth, GA

Absolutely amazing!!! Great rates, Great people, and a Great experience. My wife and I could not be happier. Closing could have been done early if we wanted. 5 stars no doubt.

4 years ago

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Nate King Falls Church, VA

NBKC was great to work with for our refinance! Scott A made the process so easy. We got a great rate, great service, and a very convenient engagement model. Highly recommended!

4 years ago

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Sharon Las Vegas, NV

Jay A of NBKC did an excellent job taking care of us. He was easy to reach and kept us updated. Great mortgage rates. Straight forward pricing. Closed a day earlier than we had originally planned. Highly recommend!

4 years ago

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Kimberley Brame Inglewood, CA

Working with Chad was amazing. He was knowledgeable and patient throughout the entire process. I would recommend anyone who is looking to purchase or refinance a home to contact NBKC. They are first class!

4 years ago

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Tony New Bern, NC

Great experience from beginning to end! Jay A was very attentive to all of our needs and concerns. He gave us his personal cell number to help throughout the Covid 19 process.

4 years ago

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Jean van der Sommen Cumming, GA

Mr. M's response time was so quick and always answered what was asked or confirmed receipt of something sent to him. It is not an easy task to get any type of loan but it happened and quickly.

4 years ago

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Troy Cassidy Brooklyn, CT

Ami was a dream to work with! She was extremely attentive throughout the process, and made it easy as can be for my wife and I to refinance. We can’t thank her enough for everything she did for us.

4 years ago

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Todd Bevill Suwanee, GA

The entire process, f rom beginning to end was smooth and easy. Our loan contact, Scott A, was extremely prompt in returning messages and very helpful. I would highly recommend NBKC. Competitive rates and great service!

4 years ago

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Glenn Chesapeake, VA

Matt C and NBKC bank made the refinancing experience easy and stress free. They provided the best rates and service. Would definitely recommend Matt and NBKC to anyone looking for a mortgage or refinancing!

4 years ago

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Nekeocha Nekeocha Cottage Grove, MN

Efficient process Paperwork reduction and online logins makes it easy to complete quickly This is by far the best Refinancing or loan process I have ever been through. I highly recommend Ron and his NBKC team.

4 years ago Edited September 14, 2021

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Robert L Powers Woodbridge, VA

Scott was outstanding helping me get though this process during the Covin-19 pandemic. He was so reassuring and responded to my questions in record time. Outstanding job!! Thank you so much.

4 years ago

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MK Beaverton, OR

Excellent! Maggie was very knowledgeable and professional. She explored different options when we ran into roadblocks. I will definitely seek her out on our next transaction and also recommend her to friends and family.

4 years ago

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Mark Spurbeck Minneapolis, MN

This is the third time I’ve used NBKC for my mortgage. I’ve worked with both Jeff H and Ronald M and found them to be very knowledgeable, helpful and quick to respond. I’ve been extremely satisfied with NBKC.

4 years ago

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Andrea Mora Simpsonville, SC

Scott A was terrific! He was extremely prompt in responding to every email and question. We've done refinancing before, but this was the smoothest process by far! Thank you for your professionalism, Scott.

4 years ago

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Bill Smith Joelton, TN

Jeremy B was very responsive to our questions and needs. This has been a crazy season for everyone for refinancing, and there were bumps in the path of our process. But, with Jeremy's help, we got through it.

4 years ago

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Melissa Wee Temecula, CA

Our refi went very smoothly and Trevor was great! He answered every question and was always available and provided great customer support. Submitting documents was very easy. I highly recommend!

4 years ago

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Delrose McEachron New York, NY

Paige M is what I like most about your bank, her professionalism and the beauty about it she knows what she was doing, Paige I just want to say thanks for the wonderful experience and smooth process.

4 years ago

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Anne Phillips Lancaster, CA

Overall very good. It was an easy experience. Not a lot of documentation needed. Took longer because of stay at home orders. More frequent updates would have been good as to the status. But we are happy and would recommend.

4 years ago

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sweger@behrpaint.com Springboro, OH

I was a little concerned about doing the refinance on line. However, NBKC made the experience really easy! The documents they needed were easily loaded and the closing was quicker than I expected!

4 years ago

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Gonzalo Rodriguez Houston, TX

Great experience in refinancing my mortgage, fast and no surprises. Joe D was fantastic and everything was done on time and same costs as were promised at the beginning of the process. Very pleased

4 years ago

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Jonathan Amsing Spokane, WA

Great experience refinancing, easy process, great rates and cost. Process was straight forward and my loan officer was great. I could reach him anytime and he answered or call me back very promptly every time.

4 years ago