Flagstar Bank Logo
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4 User Reviews
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Founded in 1993 in Troy, Michigan, Flagstar Bank has several branches and loan centers across the United States. The company currently has $12.5 billion in assets.

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The Good

  • Low Interest Rates
  • Competitive Closing Costs
  • Mobile App

Low Interest Rates

As of December 2016, for a borrower with excellent credit purchasing a $250,000 home with a $50,000 down payment and a 30-year fixed rate loan from Flagstar Bank, the interest rate comes out to be 3.99 percent, which is the lowest disclosed rate out of all the home loan companies we've reviewed.

Competitive Closing Costs

Flagstar Bank charges closing costs of 2 to 5 percent of the total loan amount, which is slightly lower than industry average.

Mobile App

Flagstar Bank provides its borrowers with a mobile app that is compatible with iOS and Android devices.

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The Bad

  • Undisclosed Information

Undisclosed Information

Flagstar Bank has not disclosed minimum credit score requirements on its corporate website, making it difficult for borrowers with less-than-perfect credit to have an idea of whether or not they've got a shot at qualifying for a loan.

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The Bottom Line

Flagstar Bank offers low interest rates, competitive closing costs, and a mobile app. However, the company has not disclosed credit score requirements on its website.

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Star Rating

3.8

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4 Reviews

Review Breakdown

5 grade

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4 grade

25%

3 grade

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2 grade

0%

1 grade

25%

Sentiment Criteria

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Squeaky Chicago, IL

Skeevy, horrid organization that "lost" my paperwork every 90 days when I tried to apply for relief during the Great Recession. No one answered the phone for more than a year. Voicemail boxes were purposely full so messages could not be left. Lied repeatedly in writing to me and to my attorney. Should be destroyed by the federal government.

2 years ago

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George Homestead, FL

Marvelous. Good customer service. Always open to help

1 year ago

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Alfredo Heredia

Provide a standard service. Website could be improved to make it easier to use

3 years ago

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Marlene Taylorsville, UT

My loan was sold to them and the payment went down by $100.

3 years ago

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