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6.3

Overall Score

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LAST UPDATED: July 20th, 2022

Founded in 1872, BB&T provides a full range of banking services, mortgages, insurance, asset management, and securities brokerage.

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The Good

  • Competitive Interest Rates
  • Mobile App

Competitive Interest Rates

As of December 2016, for a borrower with excellent credit purchasing a $250,000 home with a $50,000 down payment and a 30-year fixed rate loan from BB&T, the interest rate comes out to be 4.13 percent, which is competitive among interest rates offered by other top home loan companies.

Mobile App

BB&T provides its customers with a mobile app that is compatible with iOS, Android, and Windows devices. Borrowers can use this app to view and manage their mortgage, as well as access resources and tools, using their smartphone or tablet.

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The Bad

  • Closing Costs
  • Minimum Credit Score

Closing Costs

At $4,800, BB&T's closing costs are higher than industry average.

Minimum Credit Score

BB&T requires its borrowers to have a credit score of at least 640, therefore excluding individuals with subpar credit from the chance to qualify for a loan.

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The Bottom Line

BB&T offers competitive interest rates and a mobile app. However, the company charges relatively high closing costs and has set its minimum credit score requirement for borrowers at 640.

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Star Rating

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4.3

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11 Reviews

Review Breakdown

5 grade

45%

4 grade

36%

3 grade

18%

2 grade

0%

1 grade

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Sentiment Criteria

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Review Source

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Basil48 Ocean Isle Beach, NC

Used BB&T, now Truist, on several occasions for investment properties. After a number of years of perfect payment history, we experienced a totally disjointed effort when purchasing in NC. Too many bank people involved and too many requests for additional documentation. This despite our history with BB&T in SC & MD, and Credit Scores consistently in the high-700's. Do not recommend.

2 years ago

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Review Source

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Melody Rowe Fayetteville, NC

Good customer service but pricey and not worth it

1 year ago