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Better.com

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522 User Reviews

8.1

Overall Score

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Tong Fu Flushing, NY

Quick response, proactive help, good rate...

10 months ago

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Guy Opochinski Aliso Viejo, CA

Good overall experience, looks like my loan got sold twice since I signed

10 months ago

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Amar Yeluru Round Rock, TX

Clean technology; easy to use. Great updates.

10 months ago

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Vijayakumar Subramanian Edison, NJ

Timely processing. 100% online. Well defined process

10 months ago

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Jolana Hall Maricopa, AZ

Quick and easy process. Everything was spelled out.

10 months ago

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Naeem AWAN Trenton, NJ

Effective and automated process. Very good team response.

10 months ago

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Aya Laughland Orinda, CA

Such an amazing web interface to refinance our mortgage.

10 months ago

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Jake Ciuccio Bethesda, MD

Best rate and closed properly with no issues.

10 months ago

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Laurence A Kelley New York, NY

communication and ease of process with each step

10 months ago

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Yukie

They were easy to get a hold of. Communication was easy.

11 months ago

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Sarah

We could have done better if we had gone with someone else. The realtor was not helpful after the initial discussion.

11 months ago

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Koni Diarra Greensboro, NC

Had a great experience from the application to closing.

11 months ago

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B Houston, TX

A nice experience all together ,the interest rate wasn't fantastic but still was doable

3 months ago

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Tahiry Tijerino Miami, FL

It was easy. Great tools. Good customer service.

9 months ago

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Neil Siegel Stamford, CT

Some serious mistakes were made and it is very difficult to escalate issues to anyone senior in the organization

9 months ago

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Sara

It was very good and easy. They were the best help.

10 months ago

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Michael

Overall it's pretty good and I'm glad I did it.

10 months ago

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Linda Bradenton, FL

Very organized, quick to respond to any issues.

10 months ago

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Test Elkridge, MD

Prompt communication, very streamlined process setup

10 months ago

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star star star star star

Sarah Davis Herriman, UT

No one has given us a better rate. And they are really easy to work with and honest.

6 months ago

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Pamela Rozell Tacoma, WA

Poor communication with team and clients

8 months ago

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Juan Valdez Beverly Hills, CA

Impossibe to work with their underwriters. Using income incorrectly

10 months ago