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Better.com

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522 User Reviews

8.0

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STEVE A SILVERS Midlothian, TX

The entire refi process was simple and easy using the website tools available.

2 years ago

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star star star star star

Steven Carvellas Asbury Park, NJ

Absolutely amazing customer experience, quick home closing, great prices

2 years ago

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star star star star star

James

It was easy. I didn't even need to use the customer support.

3 years ago

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star star star star star_border

Sateesh

They're responsive and always available. It was easy to choose the terms of the loan.

3 years ago

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star star star star star

Andrey

The process was very easy and straightforward. The support is good too.

3 years ago

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star star star star star_border

Anonymous

There were some issues closing on time but someone was always available to call.

3 years ago

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star star star star star

Robert

They were easy to get in touch with, and the process was simple and easy.

3 years ago

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star star star star_border star_border

Mike Turpin Noblesville, IN

The process was good, but am still waiting on an electronic copy of my signed documents to be uploaded to my account.

3 years ago

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Graham Spring Hill, TN

Quick. Clear info. No weird sales push. The automated system worked well. Easy to use.

3 years ago

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star star star star star

Pam Richardson Haddonfield, NJ

Very smooth process. No hiccups. No surprises. Super quick closing.

3 years ago

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star star star star star

Mark Martin Port Charlotte, FL

Very responsive to questions, or problems and competitive rates!

3 years ago

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star star star star star

Ransom Holbrook Georgetown, KY

Extremely easy to submit paper work and communicate on my terms.

3 years ago

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star star star star star_border

Ashish Portland, OR

My previous experience with backend processor is great. I struggle with competitive rates.

3 years ago

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star star star star_border star_border

Albert Talley jr. Rosharon, TX

Tried to refinance 2nd home, after being approved without having to sell it and was told I didn't qualify.

3 years ago

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star star star star star

Lynn Wilkison Leesburg, VA

Very professional, communication clear, responses were prompt

3 years ago

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star star star star star

Manny Duero Concord, CA

Very responsive. Staff are very knowledgeable. Very easy to use website.

3 years ago

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star star star star star

Steven Wexler Mission Viejo, CA

excellent rate, great online system, constant communication, quick closing

3 years ago

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star star star star star

Benjamin

Customer service was quick to answer and the rest was simple and easy to use.

3 years ago

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star star star star star

Tarek

They are very trustworthy. The program software is good as are the rates.

3 years ago

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star star star star star

James

They did a good job. It was an easy transaction. I am glad I did it.

3 years ago

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star star star star star

Rajendra

The process was pretty smooth. It is a good rate. I am happy with them.

3 years ago

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star star star star star

Jane

My guy was great. I got great support. It is an awesome deal. I am very happy.

3 years ago

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Rodney

I am glad I chose better because they were prompt and responded to my questions.

3 years ago

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star star star star star

Scott

Not very confusing and it was easy. The process is straightforward. It is good.

3 years ago

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star star star star star

Kunnekkattu

The process for getting my loan was easy to manage and easy to work with.

3 years ago

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star star star star star

Franklin

The process was easy to use. I'm glad that I did, they did a good job.

3 years ago

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star star star star star_border

Laurent

There were some complications with regards to the process but overall it was a good experience.

3 years ago

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star star star star star

Sarah

They were responsive everytime I had a questions. It was very fast and easy.

3 years ago

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star star star star star_border

Nishant

Better.com is easy and was able to solve my problems. They were always available.

3 years ago

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star star star star star

YONGHEON LEE Glenelg, MD

Overall process was transparent, easy, structured, and efficient.

3 years ago

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star star star star star

Michelle de Leon Tracy, CA

Process was quick and easy. My agent was responsive in a timely matter.

3 years ago

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star star star star star

Luis Garcia Cypress, TX

Easy to use and straightforward process, and great customer serviceice

3 years ago

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star star star star star

Keith Brent Waxhaw, NC

Efficient, easy website to use and stay abreast of status, great staff

3 years ago

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star star star star star

Christopher North Bergen, NJ

Support throughout the process was excellent! Communications were sterling!

3 years ago

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star star star star star

Robert Reagh Rocklin, CA

Process was well guided, good communication, and friendly service.

3 years ago

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star star star star star

Andrew Feldenzer San Diego, CA

Ease of use with their online portal. Made everything clear to understand.

3 years ago

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star star star star star

Jeffrey Butler Rhome, TX

Great website. Easy to work with. Could always reach a person when I needed.

3 years ago

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star star star star star_border

Mari George Decatur, GA

Did not realize they would sell my loan right away. Should have used my credit union

3 years ago

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star star star star star

Martha L Martinez Hialeah, FL

Very Good Customer Service and good communication great Company

3 years ago

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star star star star star

John Hyland Mc Kinney, TX

They followed trough with all expectations set in my initial inquiry.

3 years ago

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star star star star star

Joshua Hutchison Jeffersonton, VA

They were awesome. Website UI was flawless. Could not ask for anything better.

3 years ago

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star star star star star

Christine Kim Oradell, NJ

The service was fast and convenient. The quality of service was excellent.

3 years ago

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star star star star star

Shawn Douglass Perrysburg, OH

Fantastic service, friendly and helpful consultants with great communication

3 years ago

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Thomas Baca Aurora, CO

I did not get a opportunity to lower interest rate after appraisal. Agent was pretty aggressive on trying to get us to sign paperwork.

3 years ago

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star star star star star

Eric Hu San Francisco, CA

Fast, easy to use relative to alternatives, and great rate options

3 years ago

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star star star star star

Kristin Del Grosso Mountain Top, PA

Made the process very easy. As a busy mom the easier the better.

3 years ago

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star star star star star

Alain Gallegos Laveen, AZ

Was provided with seamless service through out entire process.

3 years ago

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star star star star star

Teresita Cueto Hollywood, FL

Great, quick service with accurate information and helpful employees

3 years ago

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star star star star star

Ojas Gandhi San Ramon, CA

Excellent service at very low cost and closing was done in 12 days

3 years ago

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star star star star star

Allan Chang Stockton, CA

The process was easy to follow and the terms were explained clearly.

3 years ago

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