1.9
4.0
Overall Score
Caliber Home Loans, founded in 2013, is a national private mortgage lender known for its VA loan options. The lender offers a variety of loan types to meet the varied needs of homebuyers with a streamlined application and mobile app, making it easier to get and manage a mortgage.
Users give Caliber Home Loans around 2/5 stars for its overall services — however this feedback is from a small sample of reviewers.
Learn more about this mortgage lender or jump down to read Caliber Home Loans reviews from real customers.
Caliber Home Loans offers several basic and government-insured loan programs, each of which include a variety of specialized loan types:
In addition to these basic and government-insured loan programs, Caliber also offers the Smart Series, which includes various specialized loan options:
Because there are so many options, borrowers have the ability to find the loan option that works best for them and their individual situation.
Caliber's mortgage servicing mobile app includes the following features, compatible with both iPhone and Android devices:
Caliber Home Loans appears to place particular emphasis on military lending programs through its VA loan products, and its separate website to serve military members: military.caliberhomeloans.com.
Caliber Home Loans has experienced loan consultants that can help answer any of your questions and resolve any of your concerns throughout the mortgage process. You will be assigned a loan consultant when you choose to get a Caliber mortgage.
Caliber Home Loans offers mortgage payment assistance to homeowners in the event of certain extenuating circumstances. Houses that are in designated FEMA areas potentially qualify for the following assistance under the direction of Fannie Mae, Freddie Mac, the USDA, VA, and FHA entities:
To help you find your future home, Caliber Home Loans provides a search tool to show real estate listings in your area, price range, size, and more. This is a helpful tool because you can find homes that you're qualified for right away, and you can get pre-approved for certain homes within just a few minutes.
Because buying a home can be a somewhat confusing process, Caliber Home Loans provides a wealth of educational resources to help prospective homebuyers better understand what is happening. The company offers a resource library that includes information about loan qualification, mortgage rates, escrow costs, mortgage insurance, closing costs, and other topics helpful to the consumer.
Caliber Home Loans does not provide several important pieces of information on its corporate website. For example, the company has not listed interest rates, closing costs (including origination fees), or minimum credit score on some loan types.
Though mortgage rates vary depending on loan types, loan amounts, and each customer's eligibility, many top companies provide calculators that give prospective borrowers an interest rate estimate based on a 30-year conventional loan scenario.
Caliber Home Loans doesn't offer home equity loans or lines of credit. If you are interested in these products you will need to look into other mortgage lender options.
The majority of Caliber Home Loans ratings reward the company only 1 star. Many customers outline dissatisfactory experiences with the company, with most complaints centered around poor customer service - difficulty in connecting with Caliber representatives, endlessly being sent from one representative to another, not receiving answers to questions, etc.
It is important to note that Caliber Home Loans reviews are currently limited and so they may not paint the most accurate picture of the company.
Caliber Home Loans is a well-known and trusted mortgage lender, providing a streamlined online loan process and a variety of loan products to choose from to meet your specific needs.
If you are a member of the military, a Caliber home loan could be a good choice for you because the company offers specific resources and tools to assist with VA loans. Caliber Home Loans has even participated in community outreach initiatives to help military members and their families feel more at home in their communities, including providing room makeovers.
However, Caliber Home Loans doesn't list rates or fees on its website making it difficult to know how much it will cost you to take out a home loan. You will be able to see these personalized factors upon pre-qualifying, but it can be helpful to see that information upfront. In addition, current Caliber Home Loans ratings are low and many reviews express poor experiences with customer service.
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