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CreditCardProcessing.com

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5.2

Overall Score

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JM

The device is Easy to use. However, the Iaccess app needs work. Always trouble logging in

7 years ago

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Keisha Fofanah Dallas, TX

I was looking for a cash register at the time and I just found them. The thing is that they shouldn't take money from your account without your permission.

7 years ago

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Michelle Villegas 'Ewa Beach, HI

I talk to people who are incompetent that dont understand English I always need to get to be connent to the US because your main branch does not understand what Im talking about. So irritating hire people who understand English.

7 years ago

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Burbank

They are slow to answer the phone and difficult to work through to resolve problems

7 years ago

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Jeff Colorado Springs, CO

They were charging me $19.95 a month extra for a product I did not ask for nor did I want it, they slip it in and you have to opt out.

7 years ago

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Pissed off.

An untrustworthy company. I wish I never did business with. The company is supporting thieves and liars. One star rating, is too good for you.

7 years ago

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Creative Entertainment Group

The equipment was easy to access and easy to use.

7 years ago

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CLARK COLLISION Grand Prairie, TX

THEY ARE NOT TRUTHFUL ABOUT THE CHARGES. THEY CHARGE WAY MORE THAN EVERYONE ELSE YOUR BETTER TO GO WITH SQUARE THAN THEM

7 years ago

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star star star star star

Bhakti San Jose, CA

the support team is consistently helpful and courteous

7 years ago

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star star star star star

gantt kushner Silver Spring, MD

excellent customer service, fees are very competitive.

7 years ago

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Kathy Dallas, TX

The monthly fee was way higher then I thought it was going to be.

7 years ago

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KMP Holmen, WI

lose a star because I was lied to about what monthly fees *aka "discounts" were

7 years ago

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grammadok

I am a very small business owner and couldn't afford the credit card charges and a monthly fee.

7 years ago

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Lynette Lynch, Office Manager Kissimmee, FL

No personalized assistance; no real answers; unhelpful staff; feel like we're just a number and staff is just doing a job.

7 years ago

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Janene Steinman Plymouth, MI

I got it since I thought it would make it easier for my clients to pay with cards, but there was nothing I liked about them. It was awful.

7 years ago

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Smoketown inc. Westminster, CO

They claimed their rates were low. On average, My rates and fees are $250.00 more a month than my last processor.

7 years ago

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John Mechanicsburg, PA

Poor customer service, they do not return emails in a timely fashion. It seems as if it isn't just one company I have to work with.

7 years ago

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GHS, LLC Elkhart, IN

The process for setting up the account was easy and the system is easy to use.,

7 years ago

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EDDIE Elizarraras Pompano Beach, FL

2 weeks to get my money, over charged me and all they would say is sorry 4 times I was told My funds were on there way I cannot trust this company.

7 years ago

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Jack Radgowski Forest, VA

I picked it because it had good reviews and the equipment worked. It's just that they should check the accuracy of the account numbers that go in.

7 years ago

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James Smith Jackson, MS

Worst company ever they will hold your money for nothing. Then say it was for security reason. Then the manager is always in a meeting or you can leave a message or email.. then they sell you on .001% interest but that’s all bull crap

7 years ago

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Anonymous Elbert, CO

it's not for user friendly at all- there are too many pieces. I never was really told the full story on all the fees.

7 years ago

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never use this company!

Hidden fee's when you don't use service. Was charged hundreds without using service in 3 separate month's

7 years ago

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N & S Great Lakes fishing

Very easy, accessible, fast deposit, user friendly

7 years ago

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Daniel Johnston Edgewater, FL

They are criminals and liars. They don't disclose their true charges. They steal money out customers banks.

7 years ago

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star star star star star_border

Segmanunited

Prompt deposits and excellent customer support

7 years ago

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Bobby Sanders Trucking LLC Stratford, OK

Sales people are misleading and dishonest and the customer doesn't correct the problem they endorse the dishonesty

7 years ago

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J Digger Laurens, SC

Can't get vx520 to work properly . have had 3 downloads in 3 weeks. Still not working like it should.

7 years ago

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Surtidora del hogar, Colorado Springs, CO Colorado Springs, CO

Customer service takes a long time to call back

7 years ago

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Phillip

They cancelled my account during the free trial and tried to bill me almost $200 after! Horrible company do not use!!!

7 years ago

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Gdonal Thorndale, TX

Good customer service and fear for the price

7 years ago

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Kind Solutions Columbus, OH

They are scammers and need reported to the BBB. None of their calls are recoreded and they will steal your money.

7 years ago

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Kellie whitney Colorado Springs, CO

Not mobile friendly app, takes too long to deposit funds, training and self help documentation is poor

7 years ago

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Very Dissatisfied Peotone, IL

A lot of hidden fees, and when I tried to talk to someone about them no one will call/email me back.

7 years ago

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Ripped off by yhem Tucson, AZ

They committed fraud to open my acct n now taking me to court but I have cancelation letter and emails

7 years ago

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Cindy

Fees are higher than expected. Reports are not customizable.

7 years ago

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Anonymous Whitney, TX

I went with them since they had cheaper rates and no contract.

7 years ago

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Clara Mcgee Euless, TX

They have bad customer service, really bad. I haven't even received the equipment. They should work on those things.

7 years ago

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kimberly b

New fees popped up on bill very frequently, for unnecessary and unneeded services.

7 years ago

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CPA

Very Misleading with Charges etc. Was not honest with the charges when signed uo

7 years ago

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Mike Bailey Hudson, FL

I just cancelled my service. The equipment is average, but It was too expensive.

7 years ago

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Stacy Fort Wayne, IN

Price is always changing. I have been charged for things I never asked for or okayed.

7 years ago

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Heavenly Wingz

Customer service was Awful. Was misled about our service, hidden fees no one talked about.

7 years ago

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fred

did not get what we expected, chageses we did not expect notclear what they were for

7 years ago

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ida

too pushy to signup and they give you one rate and charge you a higher rate

7 years ago

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Jim Aberdeen, WA

Can't get a response when I call and credit card processors don't work.

7 years ago

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JEDI Services Mansfield, TX

Horrible services, refused to process payment even after proof of invoice and payee approval.

7 years ago

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Dissatisfied customer Atlanta, GA

Not up front about charges and particularly the yearly charge for IPS (?) we had to pay.

7 years ago

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Anonymous

Fees are not as stated or advertised. Got Square and only pay a few dollars. I feel ripped off.

7 years ago

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GEE MOBIL DETAIL Dayton, OH

Charges are too high going to cancel they process money in 48hrs only weekdays this sux

7 years ago