Name: CreditCardProcessing.com
Rating: 2.5

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Anonymous Oklahoma City, OK

Many hidden fees. Have to take a questionnaire that is around 100 questions or they charge you a $30/ month extra. Also charges $179 extra a yr for security fee, read contract carefully there is a lot of extra fee and you will be hit with all of it

7 years ago

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Anonymous Tarzana, CA

I thought that I could use it to charge my clients but I found out they don't do their job. They just put my money on hold for 3 weeks and when I tried to call them they didn't respond. On top of that they charged me and never gave me my money back. They're just a bunch of thieves working there.

7 years ago

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Hometown Family Restaurant Marinette, WI

fees end up be riduculus same as my review down below, do not trust them. don't use creditcardprocessing.com. they lure you in on a low ball price for equipment and then before you know it the rates are higher than you expect, saved over 300.00 a month by getting rid of them.

7 years ago

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C. Enriquez Shady Cove, OR

Kept billing after sending form to suspend my service,saying they did not receive. After sending proof of being pci compliant, they would not refund months of being charged for non-compliance. Would never send a statement when we were opened for the season, but wanted to charge $10 per month when we were going to be closed for the winter.

7 years ago

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Jennifer Hlivko Columbus, OH

They said this was a free processor and I would only be charged ic I ran a card. This was a lie. I was charged monthly and the only time I ever tried to use it the sale did not go through. Then they stated charging me let fees because I refuse to pay them. Most horrible processing I have heard of from any small business owners that I know.

7 years ago

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Name Withheld

CCP unexpectedly closed our account because our website accepts gift cards thru PayPal. The account was only open for a few months. We were not receiving any orders yet. They advised to look for another company. CCP should had advised us in the beginning before approving our account and receiving monthly payments.

7 years ago

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Barbara Seldon Southfield, MI

Me giving them my information to set things up did not give them permission to go into my bank account and withdraw $60. I never used the account, never used the credit card reader, and they still charged me. They should at least let you know beforehand when they're going to charge you like that.

7 years ago

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Christine Kline Nottingham, MD

I didn't like anything about CreditCardProcessing.com. When I first found them, the rates per transaction on their website looked very low, but once they started charging me I realized they had all kinds of hidden fees. There were compliance fees for this and that, and they just charged me a lot. I am not happy with them, not at all.

7 years ago

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Anonymous Okeechobee, FL

I got charged double every month. Started @ $30, $60, $120 then $170. I never even used it because my bank would take it. I called & told them but it didn't matter. Then they charged me a $59 yearly fee & when I called & raised cain, they told me they would refund me $30. They never did. Super ripoff!

7 years ago

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D.S. Ore City, TX

This messed up my whole business. I had to send back my old piece of equipment, but because of the bad weather it's taking it a bit to get there. They're threatening to charge me $200 extra for canceling that they'll just pull out of my account! They should give me a grace period since it's something I can't control.

7 years ago

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Rosella Spencer Houston, TX

I just got it for my business. Their stuff is easy to use and everything. I think they're very trustworthy.

7 years ago

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Michael Stridacchio Deltona, FL

I got it because I thought it would benefit my account, but unfortunately they have disappointed me in everything they've done. They never do what they say they'll do. After a lot of attempts to try and rectify my situation, they haven't fixed anything. I still have broken equipment that has not been replaced.

7 years ago

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Anonymous Calera, AL

1. not disclosing all the fees in the first phone call, Fraudulently taking money out of my bank account then being told on the phone that its all there in the fine print, but couldn't not find it anywhere. when I call in about the fees i was offered a $25.00 credit back but that never happen, so I was lied to. shall I go on.

7 years ago

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JJC

THEY HAVE DEALT WITH MY EVERY QUESTION AND CONCERN QUICKLY, PROFESSIONALLY AND HAVE ALWAYS BEEN PLEASANT TO DEAL WITH.

7 years ago

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Vivian White Salt Lake City, UT

Two years ago when I got it, it was a good deal, but I actually ended up canceling my service with them today. The equipment itself is good and easy to process, but their customer service is poor. They just raise their rates without telling you about it. They just overcharge you. I wouldn't recommend it.

7 years ago

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Oscar Ulate Hobbs, NM

I got it because I thought the machine would be a lot better than what it actually is. I mean, I haven't had any issues with it, but I wish it was better. The customer service hasn't been any helpful either. They need to improve on that.

7 years ago

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Barry Robbins Mission Viejo, CA

I got it to increase business. I just signed up actually, so I haven't had much experience with their customer service. So far the equipment is easy to use though.

7 years ago

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Koffi Melounkpo Des Moines, IA

Customer service is good, the one time I called them they were able to understand exactly what I needed and helped me out.

7 years ago

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Gina Cummings Spanaway, WA

Their customer service has been pretty easy to deal with but I can't always access the software.

7 years ago

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Larry Breeland

I reviewed their process and signed up, to later decide to cancel that first month 5/2017. As of today - they will not cancel! I have called several times and twice sent in their required notice to cancel.

7 years ago

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Madison

They canceled my account but charge me any way for over a year. Once you sign up you are unable to cancel even when you don't have a store. Online not physical. Scam!!!

7 years ago

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Stay away!!! Myrtle Beach, SC

Violated our contract and dropped as a client after collecting our hold fees for 6 months. Stopped processing all transactions from us and left an e-commerce business without a processor immediately after launch.

7 years ago

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Chad Case

Soooo many fees and large charges that are never told to you upfront (I'm sure they are in small, tiny print on some document though in a way you wouldn't be able to understand).

7 years ago

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El Dorado National Forest Interpretive Association Pollock Pines, CA

Hidden fees for services ,we never asked for, subracted from our accounts. Minimum and statement( digital, not mailed) fees that are close to 10% of our low volume business.

7 years ago

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HomemadebyMa

very fast and accurate, done in a day or two and send an email confirming transaction

7 years ago

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Hannah

Trouble processing cards. Terminal not set us with specifications provided. Not aware of certian fees when signing up for service.

7 years ago

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I don't care Redding, CA

It's a fraud. They charge you what they want. They lie. They have hidden fees. They'll tell you one thing and charge you what they want when they want. They don't deserve one star.

7 years ago

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Randy Mclean Orlando, FL

I got it since it was the best thing around. They have given me good service and the equipment is good to use.

7 years ago

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Derrick Hollins District Heights, MD

I wanted to improve my business, so I went with them. Their customer service has been very efficient and I just use the app on my phone. I like them.

7 years ago

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Dan S Evanston, IL

Avoid creditcardprocessing.com and iPayment, Inc. They are thieves and will deny any wrong doing on their part, not to mention, outright lie to you right over the phone. They will charge fees for something you never asked for then refuse to refund anything unless you persistently demand it, like everyday. Which is an ordeal and such a headache (still ongoing with police involvement). The customer service, customer relations/risk dept, and management is absolutely terrible. I can't imagine how many other customers were ripped off by unknown fees and when they found out tried getting a refund by this crappy company. Both creditcardprocessing.com and iPayment, Inc (an ISO of Wells Fargo bank) fraudulently opened a second account without our permission back in April of 2016 which they had been charging fees on. The fees were ranging from about $35 to over $120 which I thought was for our physical in store terminal. We opened the account on May, 2014 with Brian M. (senior sales consultant) and he was the only person I contacted for questions or info about our account. Brett E. at creditcardprocessing opened this fraud account without our knowledge, and there were no calls, emails, nor letters from this person to open an account. I have called Brett and left a voicemail but never heard back from him, nor several other sales people at creditcardprocessing.com. I also called the "sales manager" who told me her name was "Sarah" who verbally promised me that she would investigate by looking up a recorded phone call that I had wanted a 2nd account opened (ridiculous) would call me back in 24 hours. I never heard back from "Sarah". So I called back the next day and the customer service rep told me that, " there is no Sarah in this building, the sales manager is named Kim N." So this Kim N. just lied to me by giving me a fake name and never doing what she said she was going to do. Also, no one else there wants to investigate what has happened. They immediately deny everything and blame the customer. They seem to think that an account fraudulently opened isn't a big deal.

7 years ago

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Yasmira

Easy to use, and it does everything that I need for my business

7 years ago

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Roshaun Porter

I needed their loan at the time for my business but they should really have a better customer service.

7 years ago

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Nicole Paxson New York, NY

I signed up because of the prices they had advertised. They are terrible though and gave me trouble constantly. I think they are corrupt, I don't like anything about them.

7 years ago

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jane Ormond Beach, FL

still not conected oh happy day yea yea ive tried and reset pass words missed countless sales but stilll hanging on

7 years ago

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Rita B Fargo, ND

If I could do no stars I would have. I was charged for 3 months without using this product once customer service was no help. I even got cursed out and hung up on. Crooks

7 years ago

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Lil Reds Meal Delivery

They are borderline agressive, but not in a way that makes you feel cared for. More in a way that its clear they just want to get their commission checks

7 years ago

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Dental Care of Rialto Rialto, CA

they are responsive, friendly, and you can view your account online easily

7 years ago

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Robert Franklin, TN

Very honest about pricing and how to get the best rate. Easy to use app.

7 years ago

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Larry White Yorktown, VA

I use their internet system. So far they have answered all of my questions.

7 years ago

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Kenneth Haynes

The system is easy to use and customer service is always willing to help you.

7 years ago

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Marvin Williams Big Spring, TX

I picked it since I liked their interest rate but they should do something about their customer service.

7 years ago

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Beautiful Visions For Windows

This company stole money for me, in addition they have hidden costs. They took $30.00 from my account for policy reasons that was never said when I open account.

7 years ago

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Donald Taylor Colorado Springs, CO

They have superior customer service and their equipment is quick.

7 years ago

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Leslie Triesch Montrose, CO

It was offered by the Clover system so I went with it. I'd like them to be quicker at processing my money.

7 years ago

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Dynamite Detailing

Easy to work with. Open and honest company. They do an awesome job!!!

7 years ago

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Brendan Rogers

They deny service to organizations fighting corruption, unfairness and environmental protection at the behest of corporations who engage in those things

7 years ago

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JM Stryker, OH

The device is Easy to use. However, the Iaccess app needs work. Always trouble logging in

7 years ago

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Disappointed Tempe, AZ

Deceived on cost per month... Was charged almost $90 in monthly fees and I hadn't even used the mobile reader or portal yet.

7 years ago

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Dione

Poor support when it came down to it. Sent multiple emails to my "rep", and then out of the blue my contract is cancelled, but I was still charged!!!

7 years ago

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Small Business Concern

Be careful of hidden fees and charges. They will sell you on 1.95%+1% and charges are really 3.45%+1% for small businesses.

7 years ago