1. Humana vs UnitedHealthcare

Humana vs UnitedHealthcare

Alice Stevens
Alice Stevens | Senior Editor

Humana and UnitedHealthcare are both well-known and trusted health insurers. Both companies offer Medicare Advantage, Prescription Drug, and Medicare supplement insurance plans.

UnitedHealthcare stands out for its partnership with the AARP. However, it offers limited general information about its Medicare plans online. To learn more details, like plan structures and networks, you need to enter your zip code.

In contrast, Humana offers more general information that is easily accessible. Of course, since health plan offerings vary by location, for specific information, you’ll need to enter your zip code.

Humana logo verified_user
#3 Humana
8.4 Overall Score
2.8
starstarstar_halfstar_borderstar_border
(13)
UnitedHealthcare logo
#2 UnitedHealthcare
8.7 Overall Score
3.8
starstarstarstar_halfstar_border
(14)

Overview

Humana

UnitedHealthcare

Time In Business
Time In Business
59 Years
43 Years

Ratings

Humana

UnitedHealthcare

Overall Score
Overall Score
8.4 of 10
8.7 of 10
Review Score
Review Score
2.8
starstarstar_halfstar_borderstar_border
3.8
starstarstarstar_halfstar_border
Value for Money
Value for Money
2.4
starstarstar_halfstar_borderstar_border
4.0
starstarstarstarstar_halfstar_border
Quality of Product or Service
Quality of Product or Service
2.6
starstarstar_halfstar_borderstar_border
4.0
starstarstarstarstar_halfstar_border
Customer Service
Customer Service
2.7
starstarstar_halfstar_borderstar_border
4.1
starstarstarstarstar_half
Company Trustworthiness
Company Trustworthiness
2.4
starstarstar_halfstar_borderstar_border
4.1
starstarstarstarstar_half
Likely to Recommend
Likely to Recommend
3.7 of 10
7.7 of 10

Reviews

Humana

UnitedHealthcare

Number of Reviews
Number of Reviews
13
14
Review Breakdown
Review Breakdown
2.8
starstarstar_halfstar_borderstar_border
5 star
31%
4 star
15%
3 star
0%
2 star
8%
1 star
46%
3.8
starstarstarstar_halfstar_border
5 star
64%
4 star
7%
3 star
0%
2 star
0%
1 star
29%

Reviews for Humana

Helpful Favorable Review

starstarstarstarstar

Stephanie Byrd

November 25th, 2020 Tallahassee, FL

Humana is the best insurance there is. From personal experience, this is one of the widely recognized insurances. I leave all of my medical appointments with full coverage. Humana is highly flexible and provides great coverage.


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

kimberly Haaff

November 25th, 2020 West Chester, OH DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

It is one problem after another without any recourse. Everyone wants to pass the problems on without resolving it. I cannot begin to tell you how horrible this company has been. I have never dealt with one this pathetic.


Reviews for UnitedHealthcare

Helpful Favorable Review

starstarstarstarstar

Dan Mackintosh

November 25th, 2020 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have used this healthcare insurance provider through my Medicare program. They offer many options, resources and opportunities to complete my healthcare requirements. They are honest, efficient and very professional. I am happy with their products and personal care.


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

Bruce Wahlgren

November 25th, 2020 Fort Collins, CO

Couldn't even talk to someone about a Medicare Supplement policy they sell through AARP. After navigating the automated phone system for 5 minutes, spent another 15 with a dim witted rep who forgot to save my information in her computer. She then proceeded to call me by the wrong name and and had me in the wrong state. At that point, I said "never mind" and hung up. Call USAA and had a great experience with friendly, knowledgeable, and helpful people - they will be getting my business.


The Final Word

Humana offers several kinds of Medicare Advantage plans, including Health Maintenance Organization (HMO), Preferred Provider Organization (PPO), Private Fee-for-Service (PFFS), and Special Needs Plans (SNPs). Humana offers SNPs for people with eligible chronic illnesses and people who also qualify for Medicaid.

Humana Medicare Advantage plans can include SilverSneakers® gym membership and prescription drug coverage. Dental and vision coverage can be added to some plans for an additional cost.

The variety in plan structures give policyholders more options that can make it easier to find a plan that best suits your needs. Plan offerings varies by area, so work with Humana directly to see what options are available in your area.

To learn more about the Medicare Advantage plans offered by UnitedHealthcare in your area, you’ll have to reach out to the company directly. While information about plan structures is limited online, UnitedHealthcare offers good information on the perks included with some of its Medicare Advantage plans.

These perks include Renew ActiveTM gym membership, monetary rewards for being active, and a brain health app. Some plans also include dental and vision coverage, including coverage for eyewear.

When it comes to Prescription Drug Plans (PDPs), UnitedHealthcare offers limited general information online. To learn more, you’ll need to input your zip code and work with the company directly. Humana offers more general details about the plans it offers, which is convenient for people researching their options. Both UnitedHealthcare and Humana offer prescription mail delivery with some plans.

There is less variety with Medicare supplement insurance (Medigap) plans. These plans have more regulation and are similar across insurance carriers. Medigap plans available from Humana and UnitedHealthcare vary based on your area, so it’s important to reach out to the company directly to learn more.

To see which company is the best fit for you, you should compare what plans each offers in your area. Be sure to analyze the monthly premiums and out-of-pocket expenses in addition to coverage to see if a Humana plan or a UnitedHealthcare plan is best for you.

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