Humana vs Anthem

Kaitlyn Short
Kaitlyn Short | Senior Editor

It's hard to go wrong when choosing between Anthem and Humana. Anthem is a subsidiary of BlueCross BlueShield. Humana is also a well-known insurer. While both insurers are good options, Humana stands out for its Medicare Advantage Special Needs Plans for people with chronic illnesses or dual Medicare and Medicaid eligibility. Its prescription drug plans are remarkable for the Medication Therapy Management support program.

Anthem's Medicare supplement insurance plans stand out because they include participation in the SilverSneakers® fitness program. Anthem Extras Packages are also beneficial offerings. These packages offer dental and vision coverage.

Humana logo verified_user
#5 Humana
3.6 Overall Score
3.0
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(18)
Anthem logo verified_user
#8 Anthem
2.2 Overall Score
1.7
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(11)

Overview

Humana

Policy Types

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Customer Service Options

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Purchase Process

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Time in Business

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Anthem

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Ratings

Humana

Overall Score
3.6 of 10
Review Score
3.0
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Value for Money
2.8
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Quality of Product or Service
2.9
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Company Trustworthiness
2.8
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Likely to Recommend
4.7 of 10

Anthem

2.2 of 10
1.7
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1.5
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1.5
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1.2
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1.1 of 10

Reviews

Humana

Number of Reviews
18
Review Breakdown
3.0
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5 star
39%
4 star
11%
3 star
0%
2 star
6%
1 star
44%

Anthem

11
1.7
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5 star
0%
4 star
9%
3 star
18%
2 star
0%
1 star
73%

Reviews for Humana

Helpful Favorable Review

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AMOS Hodge

December 30th, 2021

DETAILS

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Review Source

My Medicare insurance provider of choice, I’ve been a customer for over ten years. I have a HMO plan and it provides for my medical care What I Also like is their mail order pharmacy which is very easy to use and your meds are sent directly to your mail box I have. Compared their prices and they offer very competitive prices

Helpful Critical Review

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Christopher Bober

June 25th, 2021

BE AWARE Humana's dental plan is NO GOOD. Humana DO NOT PAY for a root canal or crown work. Humana states it will pay $2,000.00 for dental work. It is deceptions since Humana pays 0 (zero) for crowns or root canal.

Reviews for Anthem

Helpful Favorable Review

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Sandy

October 9th, 2019

DETAILS

They will not pay for a flu shot if you get it at a pharmacy. You must go to your doctor's office if you want Anthem to pay for it. My local doctor does not have it so I would have to drive some distance to another doctor and I would have to make an appointment. Forget it. I paid for it out-of-pocket. By making it so difficult, they are not encouraging patients to get a flu shot. It's a ridiculous requirement. Flu shots are much less costly than being treated for the flu. I guess they don't see it that way.

Helpful Critical Review

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Michele T

January 15th, 2022

DETAILS

I turned 51 and had my first colonoscopy. This is a preventative service that is supposed to be covered by my insurance. Anthem denied the claim. The doctor who performed the service is in-network but Anthem said the building he performed the service at is out of network so I get a bill for over $1000. This makes no sense whatsoever to me, if the doctor is in-network. I submitted an appeal 2 months ago and they have not given me any sort of update. Every time I call them I get the run around. They are the worst insurance company I’ve ever dealt with!!!

The Final Word

Anthem's Medicare Advantage plans include hearing, vision, and dental benefits. This additional coverage is convenient and goes further than Original Medicare. Humana offers several types of Medicare Advantage plans, including HMO and PPO network structures, a Private Fee For Service (PFFS) plan, and Special Needs Plans (SNPs) for people with chronic illnesses or dual Medicare and Medicaid eligibility.

Humana's Medicare Advantage plans also offer prescription mail delivery and participation in the SilverSneakers® fitness program. These extra benefits are convenient and support your healthy living.

Both companies also offer Medicare supplement insurance (Medigap.) These plans help control the out-of-pocket costs of Original Medicare. Anthem's Medigap plans include participation in SilverSneakers®, which helps you stay active. You can also purchase Anthem Extras Packages to buy dental and vision coverage. For more information on Humana's Medigap plans, you'll need to work directly with the insurer.

Both companies offer three prescription drug plans. This selection makes it easier for you to save money on costs no matter how many prescriptions you fill. 

Humana stands out because one of its plans offers preferred cost-sharing at Walmart and Sam's Club pharmacies. With a Humana prescription drug plan, you can also benefit from a Medication Therapy Management program if you take multiple medications from multiple doctors.

Both companies have good plans and benefits. You'll want to compare plans available in your area to find the ideal fit.

Top Choice

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Humana

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