1. UnitedHealthcare vs Cigna

UnitedHealthcare vs Cigna

Cigna and UnitedHealthcare are both trusted health insurers. Choosing between the two comes down to what plans are available in your area and which ones best meet your needs. UnitedHealthcare stands out for its partnership with the AARP to provide Medicare plans.

UnitedHealthcare logo
#4 UnitedHealthcare
8.1 Overall Score
3.3
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(10)
Cigna logo verified_user
#2 Cigna
8.6 Overall Score
3.3
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(10)

Overview

UnitedHealthcare

Cigna

Time In Business
Time In Business
43 Years
228 Years

Ratings

UnitedHealthcare

Cigna

Overall Score
Overall Score
8.1 of 10
8.6 of 10
Review Score
Review Score
3.3
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3.3
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Value for Money
Value for Money
3.8
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3.5
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Quality of Product or Service
Quality of Product or Service
3.8
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3.4
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Customer Service
Customer Service
3.9
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3.6
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Company Trustworthiness
Company Trustworthiness
3.8
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3.2
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Likely to Recommend
Likely to Recommend
7.0 of 10
6.5 of 10

Reviews

UnitedHealthcare

Cigna

Number of Reviews
Number of Reviews
10
10
Review Breakdown
Review Breakdown
3.3
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5 star
50%
4 star
10%
3 star
0%
2 star
0%
1 star
40%
3.3
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5 star
30%
4 star
30%
3 star
10%
2 star
0%
1 star
30%

Reviews for UnitedHealthcare

Helpful Favorable Review

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Dan Mackintosh

October 1st, 2020 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have used this healthcare insurance provider through my Medicare program. They offer many options, resources and opportunities to complete my healthcare requirements. They are honest, efficient and very professional. I am happy with their products and personal care.


Helpful Critical Review

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Bruce Wahlgren

October 1st, 2020 Fort Collins, CO

Couldn't even talk to someone about a Medicare Supplement policy they sell through AARP. After navigating the automated phone system for 5 minutes, spent another 15 with a dim witted rep who forgot to save my information in her computer. She then proceeded to call me by the wrong name and and had me in the wrong state. At that point, I said "never mind" and hung up. Call USAA and had a great experience with friendly, knowledgeable, and helpful people - they will be getting my business.


Reviews for Cigna

Helpful Favorable Review

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Nena McFarland

October 1st, 2020 Aurora, CO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I use Cigna's Medicare drug plan and chose it because of a very expensive drug that I was using for my medical condition. When time to pay for this drug, Cigna declined as it was not considered a drug for that specific condition. Although that was upsetting, Cigna has paid well on all my other prescriptions.


Helpful Critical Review

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bill W

October 1st, 2020 Quakertown, PA DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

MYPolicyhq - Cigna is probably the worst Medicare ins company out there. They take forever to pay Part B claims. And when they do finally pay (2 months Later) he claims still do not show up on the website. A user has no way of checking on the status of claims. CIGNA you need to clean up your service.....


The Final Word

Cigna and UnitedHealthcare both offer fitness programs with their Medicare Advantage plans. With Cigna, you may also benefit from a team approach from pharmacists, case managers, primary care doctors, and specialists. Cigna offers a Special Needs Plan (SNP) for people with chronic medical conditions.

UnitedHealthcare's Medicare Advantage plans also include dental, hearing, and vision coverage and telehealth access. UnitedHealthcare offers a Dual Special Needs Plan (D-SNP) for people who qualify for both Medicaid and Medicare.

Both companies offer limited general information about its Medicare supplement insurance and prescription drug plans. For more specifics on these plans, you'll want to work with each company directly.

While information is limited, Cigna offers several prescription drug plans with different cost-sharing structures. This selection makes it easier to find a plan that suits your needs. UnitedHealthcare's prescription drug plans include a mail order pharmacy, which means you can have your medications delivered to your door without having to leave your home.

To make the best choice between Cigna and UnitedHealthcare Medicare, you'll need to compare offerings from each company in your area to figure out which plans are the best fit.

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