UnitedHealthcare vs Cigna

Alice Stevens
Alice Stevens | Senior Editor

Cigna and UnitedHealthcare are both trusted health insurers. Choosing between the two comes down to what plans are available in your area and which ones best meet your needs. UnitedHealthcare stands out for its partnership with the AARP to provide Medicare plans.

UnitedHealthcare logo
#4 UnitedHealthcare
6.2 Overall Score
3.8
star star star star star_border
(19)
Cigna logo verified_user
#3 Cigna
6.5 Overall Score
3.5
star star star star_half star_border
(12)

Overview

UnitedHealthcare

Time in Business

44 Years

Cigna

229 Years

Ratings

UnitedHealthcare

Overall Score
6.2 of 10
Review Score
3.8
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Value for Money
4.1
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Quality of Product or Service
3.9
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Company Trustworthiness
3.9
star star star star star_border
Likely to Recommend
7.5 of 10

Cigna

6.5 of 10
3.5
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3.5
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3.5
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3.4
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6.9 of 10

Reviews

UnitedHealthcare

Number of Reviews
19
Review Breakdown
3.8
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5 star
58%
4 star
16%
3 star
0%
2 star
0%
1 star
26%

Cigna

12
3.5
star star star star_half star_border
5 star
33%
4 star
33%
3 star
8%
2 star
0%
1 star
25%

Reviews for UnitedHealthcare

Helpful Favorable Review

star star star star star

Michele Stone Florissant, MO

I was in the hospital more than I was home last year. United provided help for me so I could finally return home. They followed up with someone calling to check on me weekly for six months. The one thing I have no use for are the Hospitalists. I find them uninformed, sometimes rude, and often times try to appear more informed then my doctor or me. And they bill Medicare/United Big bucks for nothing.

1 year ago

Helpful Critical Review

star star_border star_border star_border star_border

Bruce Wahlgren Fort Collins, CO

Couldn't even talk to someone about a Medicare Supplement policy they sell through AARP. After navigating the automated phone system for 5 minutes, spent another 15 with a dim witted rep who forgot to save my information in her computer. She then proceeded to call me by the wrong name and and had me in the wrong state. At that point, I said "never mind" and hung up. Call USAA and had a great experience with friendly, knowledgeable, and helpful people - they will be getting my business.

1 year ago

Reviews for Cigna

Helpful Favorable Review

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Review Source

star star star star star_border

Nena McFarland Aurora, CO

I use Cigna's Medicare drug plan and chose it because of a very expensive drug that I was using for my medical condition. When time to pay for this drug, Cigna declined as it was not considered a drug for that specific condition. Although that was upsetting, Cigna has paid well on all my other prescriptions.

1 year ago

Helpful Critical Review

star star_border star_border star_border star_border

bill W Quakertown, PA

MYPolicyhq - Cigna is probably the worst Medicare ins company out there. They take forever to pay Part B claims. And when they do finally pay (2 months Later) he claims still do not show up on the website. A user has no way of checking on the status of claims. CIGNA you need to clean up your service.....

2 years ago

The Final Word

Cigna and UnitedHealthcare both offer fitness programs with their Medicare Advantage plans. With Cigna, you may also benefit from a team approach from pharmacists, case managers, primary care doctors, and specialists. Cigna offers a Special Needs Plan (SNP) for people with chronic medical conditions.

UnitedHealthcare's Medicare Advantage plans also include dental, hearing, and vision coverage and telehealth access. UnitedHealthcare offers a Dual Special Needs Plan (D-SNP) for people who qualify for both Medicaid and Medicare.

Both companies offer limited general information about its Medicare supplement insurance and prescription drug plans. For more specifics on these plans, you'll want to work with each company directly.

While information is limited, Cigna offers several prescription drug plans with different cost-sharing structures. This selection makes it easier to find a plan that suits your needs. UnitedHealthcare's prescription drug plans include a mail order pharmacy, which means you can have your medications delivered to your door without having to leave your home.

To make the best choice between Cigna and UnitedHealthcare Medicare, you'll need to compare offerings from each company in your area to figure out which plans are the best fit.

Top Choice

Cigna Logo
Cigna

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