Humana vs BlueCross BlueShield

McCall Martin
McCall Martin | Senior Editor

Your Medicare plan is how you will access and pay for health care. It's important to choose a plan from a trusted health insurer. 

BlueCross BlueShield and Humana are each a well-known health insurance company and have received similar customer ratings on Best Company. When compared with other Medicare providers, these ratings are high. 

BlueCross BlueShield and Humana offer Medicare Advantage Plans, Prescription Drug Plans (PDPs), and Medigap plans. Because BlueCross BlueShield operates through regional subsidiaries, there is limited general information available about offerings online.

On the other hand, Humana offers good general information about the specific types of plans it offers and additional benefits included with its plans.

Humana logo
#5 Humana
3.6 Overall Score
3.1
star star star star_border star_border
(19)
BlueCross BlueShield logo
#3 BlueCross BlueShield
4.2 Overall Score
3.6
star star star star_half star_border
(23)

Overview

Humana

Policy Types

Customer Service Options

Purchase Process

Time in Business

Undisclosed

BlueCross BlueShield

Undisclosed

Ratings

Humana

Overall Score
3.6 of 10
Review Score
3.1
star star star star_border star_border
Value for Money
2.9
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Quality of Product or Service
3.1
star star star star_border star_border
Company Trustworthiness
2.9
star star star star_border star_border
Likely to Recommend
5.1 of 10

BlueCross BlueShield

4.2 of 10
3.6
star star star star_half star_border
3.5
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3.6
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3.6
star star star star_half star_border
6.2 of 10

Reviews

Humana

Number of Reviews
19
Review Breakdown
3.1
star star star star_border star_border
1 star
42%
2 star
5%
3 star
0%
4 star
11%
5 star
42%

BlueCross BlueShield

23
3.6
star star star star_half star_border
1 star
17%
2 star
4%
3 star
17%
4 star
22%
5 star
39%

Reviews for Humana

Helpful Favorable Review

star star star star star

Carolyn Page

October 19th, 2022

DETAILS

During my breast implant in 2011.,and then I had to under go 17 more surgeries for reconstruction, and had some very horrible events. Humana and their team were so amazing., and good to me. .. Can never thank them enough.

Helpful Critical Review

star star_border star_border star_border star_border

Christopher Bober

June 25th, 2021

BE AWARE Humana's dental plan is NO GOOD. Humana DO NOT PAY for a root canal or crown work. Humana states it will pay $2,000.00 for dental work. It is deceptions since Humana pays 0 (zero) for crowns or root canal.

Reviews for BlueCross BlueShield

Helpful Favorable Review

star star star star star

Glenn Dalton

January 20th, 2022

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Review Source

my current provider. I have had a liver transplant, Heart surgery, liver cancer, Kidney issues and they have never balked once at paying the needed medical expenses. Great service with kind professional staff. The cost is minimal for the service you are entitled to .

Helpful Critical Review

star star_border star_border star_border star_border

joseph E.

November 30th, 2020

DETAILS

This is not an honorable company i had medicare. From 1/1/2016 to 5/24/2018 Blue Cross premiums were paid by a trustee in New York. I discovered on 5/24/2018, premiums still being paid, canceled policy , and was informed because another policy was paying my claims and not Blue Cross, I should expect a refund. Made complaint with DMHC. Finally received a check for $3,274.32 over payment $41,150 refund amount $3,274.32 they kept $37,875.68 for doing nothing SLEEZY

The Final Word

While BlueCross BlueShield offers Medicare Advantage Plans, Medicare supplement insurance (Medigap), and prescription drug coverage, your region will affect what Medicare options you can purchase through the insurance company.

For example, Wellmark BlueCross BlueShield does not offer Medicare Advantage Plans in some areas. To learn more about what's available in your area, input your zip code and you'll be directed to your BlueCross BlueShield subsidiary.

Humana offers several kinds of Medicare Advantage Plans, including Health Maintenance Organization (HMO), Preferred Provider Organization (PPO), Private-Fee-For-Service (PFFS), and Special Needs Plans (SNPs). These options allow shoppers to find a plan structure that best meets their needs.

Humana's Medicare Advantage Plans also include additional benefits like SilverSneakers ® fitness membership and prescription drug coverage. These may vary by plan. Some plans allow dental and vision coverage to be added for an increased premium.

BlueCross BlueShield offers wellness programs, prescription drug coverage, hearing aids, and vision services with some of its Medicare Advantage Plans. Availability of these perks varies by region and may also vary by plan. Check with your local BlueCross BlueShield insurer to see what it offers.

If you're comparing Medicare Advantage plans from each insurance carrier, check the provider networks to see if your physician is a participating provider on the plan.

Humana offers several options for prescription insurance coverage. Some even include mail delivery for prescriptions. To learn more about what is available in your area for both Humana and BlueCross BlueShield, work with the company directly.

Medigap plans and their coverage are typically similar across companies, so pay attention to costs and how they are determined when choosing which company to enroll with. Check with each insurance provider to see coverage options offered.

Top Choice

BlueCross BlueShield Logo
BlueCross BlueShield

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