Aetna vs Mutual of Omaha

Alice Stevens
Alice Stevens | Senior Editor

It's hard to go wrong when choosing between Aetna and Mutual of Omaha Medicare plans. However, there are a few differences worth understanding before making your choice. Mutual of Omaha only offers Prescription Drug Plans (PDP) and Medicare supplement insurance (Medigap). Aetna offers these plans in addition to Medicare Advantage plans. If you're opting for an Advantage plan over Original Medicare, you'll need to go with Aetna.

Both companies have two prescription drug plan options and offer multiple Medigap plans. The Medigap plans are standardized across companies as far as coverage goes. Mutual of Omaha gets our recommendation for Medigap plans because the company includes an Additional Benefit Rider that gives plan members access to discounts on specified health services.

Aetna logo verified_user
#6 Aetna
6.1 Overall Score
2.6
star star star_half star_border star_border
(17)

Overview

Aetna

Time in Business

168 Years

Mutual of Omaha

112 Years

Ratings

Aetna

Overall Score
6.1 of 10
Review Score
2.6
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Value for Money
2.4
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Quality of Product or Service
2.4
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Company Trustworthiness
2.4
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Likely to Recommend
3.1 of 10

Mutual of Omaha

4.3 of 10
5.0
star star star star star
0.0
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0.0
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0.0
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10.0 of 10

Reviews

Aetna

Number of Reviews
17
Review Breakdown
2.6
star star star_half star_border star_border
5 star
24%
4 star
12%
3 star
12%
2 star
0%
1 star
53%

Mutual of Omaha

1
5.0
star star star star star
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Reviews for Aetna

Helpful Favorable Review

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Review Source

star star star star star

pepsi173 Monroeville, PA

I have had Aetna Insurance as the secondary insurance to my Medicare since retiring 10 years ago and have always liked the way they deal with claims and the cost that I have to pay and especially their drug prescriptions payments. I know that I will keep them as they have good to me even when I have a customer service question.

11 months ago

Helpful Critical Review

star star_border star_border star_border star_border

Boyer Wheaton, IL

Aetna has been a nightmare to work with!! For the past 7 months we have been on countless phone calls, received the run- around, assured everything is being taken care of just to receive notifications to contact them again. It has been nothing but frustrating!! If we ever have the opportunity, we will drop this coverage in a heartbeat. Anthem Bluecross/Blueshield puts this company to shame. Extremely disappointed and tired of dealing with them!

1 year ago

Reviews for Mutual of Omaha

Helpful Favorable Review

star star star star star

Robert Briggs Hixson, TN

No problems. Have had surgeries and illnesses all covered by the plan.

10 months ago

Helpful Critical Review

None Available

The Final Word

Medicare Advantage

Aetna offers several types of Medicare Advantage plans. Its plan network structures include HMO plans with only in-network coverage and PPO plans that offer both in- and out-of-network coverage. Its HMO-POS plan primarily offers in-network coverage and has some flexibility to see out-of-network providers for specified services. It also offers a Medicare Advantage Dual Special Needs plan for those qualifying for Medicare and Medicaid. To see what's available in your area, you'll need to input your zip code online.

Aetna's Medicare Advantage plans are an alternative to Original Medicare (Part A and Part B). These plans cover the same services as Original Medicare. Advantage plans also usually offer additional perks and coverage. Some include prescription drug coverage. 

Other perks Aetna offers with these plans include the following: SilverSneakers® fitness membership, Resources for Living®, prescription home delivery, and a 24/7 nurse hotline. Its Resources for Living® program helps you find services in your community and offers support to caregivers. Aetna is a great choice if you're looking for a Medicare Advantage plan.

Prescription Drug Plans

If you have Original Medicare and need to buy a prescription drug plan, both Aetna and Mutual of Omaha have two options and both offer home delivery. Aetna's options are SilverScript Choice and SilverScript Plus. Mutual of Omaha's are Mutual of Omaha Rx Value and Mutual of Omaha Rx Plus. These plans are very similar, but the SilverScript Plus plan has slightly lower copays for tier two drugs than the Mutual of Omaha Rx Plus plan. 

Because the prescription drug plans are so similar, you'll want to compare each plan's drug formularies to see if your preferred medications are covered and the pharmacy network in your area. Depending on your prescription needs, you'll also want to carefully compare out-of-pocket costs for each tier and understand what the coverage gap is.

Medicare Supplement Insurance

Medigap plans help control your out-of-pocket costs for Original Medicare. What each plan covers is standardized throughout the United States even though private companies sell the plans. Mutual of Omaha offers Plan F, High-Deductible Plan F, Plan G, and Plan N. Aetna's Medigap offerings vary by state. In California, for example, it offers Plan A, Plan F, Plan F, High-Deductible Plan F, Plan G, and Plan N.

While Aetna may offer more variety in some states than Mutual of Omaha, Mutual of Omaha gets the recommendation for Medigap plans because its plans include an Additional Benefits Rider. 

With this rider you can participate in Mutually Well, save on Amplifon Hearing Health Care, and discounts through EyeMed Vision Care. Mutually Well is Mutual of Omaha's program that offers discounts up to 30 percent on healthy living products and services, a fitness program, 30-day walking program, and personalized weekly planning for nutrition, fitness, and wellness. 

These additional benefits support you in your health and make Mutual of Omaha's Medigap plans stand out from other insurers' plans.

You'll need to carefully compare Aetna and Mutual of Omaha's Part D prescription drug plans on your own to see which one best meets your needs. Mutual of Omaha gets our recommendation for Medicare supplement plans (Medigap) because access to the additional discounts and benefits make hearing care, vision care, and staying active more affordable and easier.

Top Choice

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Aetna

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