Boomer Benefits
8.7
Overall Score
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Review Source
JOHN HASEMAN Manteno, IL
I am very happy with the service provided by Boomer Benefits. Had a billing issue with my Doctors office biller that had been ongoing for months. After contacting Alexis P at Boomer Benefits about my issue the issue was resolved. Alexis made several contacts to me and also spoke to the doctors office biller directly resolving the concerns. Alexis also re-contacted me by phone the next day with a detailed explanation. The customer service provided exceeded my expectations.
Thank You
John H.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Alexis! We hope all of our clients have the same experience as you did! We’re glad she was able to figure out the billing issue with your provider. We cannot thank you enough for sharing your experience with our team. We greatly appreciate your review and recommendation, John!
Apr. 29th, 2022
Marie Meade McKinney, TX
I signed up with Boomer Benefits a year and a half ago, based in part on all its glowing reviews. They have lived up to those positive reviews. What prompted me to write this review was the superb communication, follow-through and follow-up of Jasmine B, the Representative specializing in Claims on their Client Service Team who was assisting me submitting reimbursements. Working with her was a worry-free and time-saving experience. After her latest follow-up, I spontaneously emailed her to express my enthusiastic appreciation. It was 100% unsolicited.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Jasmine! We’re so glad she was able to help you with the claim and continuously followed up to ensure it was taken care of. We greatly appreciate the review and will be here to help you in the future!
Apr. 29th, 2022
Review Source
Don McClain Pflugerville, TX
I worked with Boomer Benefits while enrolling in medicare. I have worked with Jasmine B in customer service several times, to file dental insurance claims. She helps make the process easy, and always follows up with the insurance company, and with me, until the claim has been processed and paid.
I highly recommend Boomer Benefits, and Jasmine B.
2 years ago
Reply from Boomer Benefits
We are so happy to know Jasmine could help you recently with the dental claims! We greatly appreciate you taking the time to share your experience with our team and for the recommendation. Don't hesitate to give us a call in the future if you have any issues, Don!
Apr. 26th, 2022
Sam Shepperd Bixby, OK
Being new to Medicare, I followed Boomer Benefits via FB for several months along with other sites to help with research. After speaking with several companies, I decided to go with Boomer Benefits because they offered the best one on one service. I spoke to Linda H for supplemental coverage and later Bree W for drug program coverage. Bree and Linda were both very helpful, knowledgeable, and made choosing plans simple. And most importantly, both were quick to respond when I had questions. I'm very pleased with my choice and with the service both Bree and Linda provided.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Linda and Bree were able to help answer your questions and find the rights plans to fit your needs. Thank you for taking the time to share your experience, Sam!
Apr. 26th, 2022
Review Source
Jan Keyes Southport, NC
My husband and I highly recommend Boomer Benefits. They have provided us with exceptional service for four years now. Most recently they reached out to us offering their assistance in reviewing our Medigap Plan G coverage. Roni R efficiently expedited a change to another company that will save us approximately fifty dollars per month. Roni provided an extremely smooth and timely transition. Thank you, Roni, for your gracious and excellent service!
2 years ago
Reply from Boomer Benefits
We are so happy to know Roni could help you recently with finding a more cost-effective plan! We greatly appreciate you taking the time to share your experience with our team. Don't hesitate to give us a call in the future if you have any issues, Jan!
Apr. 26th, 2022
Review Source
Bob in Florida Miami, FL
Absolutely amazing customer service, explanations, follow up, etc. Bill W far surpassed my expectations! In today's culture, customer service has been derailed and hard to find. Not so at Boomer Benefits! Every question was thoroughly addressed and followed up on. Bill was very clear, communicative, detailed, listened, etc. - all of those wonderful service traits that we cannot find in other businesses. I am so pleased that I chose to contact Boomer Benefits!
2 years ago Edited April 1, 2022
Reply from Boomer Benefits
We're so happy you were connected with Bill! We hope all of our clients have the same experience as you did! We’re glad he was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your review, Bob!
Apr. 26th, 2022
Review Source
Jill McPhee Cape Coral, FL
Boomer Benefits, and especially Becca J, has been an invaluable source for my health insurance needs. Becca has been there for me during a very difficult time in my life and has provided excellent service and friendship which is invaluable. I foresee a very long and mutually beneficial relationship with Boomer and especially with Becca J. I highly recommend the agency to anyone who needs insurance.
2 years ago
Reply from Boomer Benefits
We greatly appreciate the kind words, Jill! Thank you for sharing your experience with Becca! We could not be happier knowing she provided such wonderful assistance and was able to help you recently. Please don't hesitate to give us a call if you need anything else in the future!
Apr. 26th, 2022
michael stahl Pottstown, PA
Top notch company! I have had insurance/billing issues and questions a few times. They always responded immediately. Their reps are so knowledgeable and attentive to your needs. Recently I had the pleasure of Allyson G work on a billing issue for me. She looked into it and helped me resolve the issue and gave me an explanation of why it happened.
2 years ago Edited August 11, 2022
Reply from Boomer Benefits
We greatly appreciate your kind words, Michael! Thank you for sharing your experience with Rose! We’re so pleased she could assist you!
Apr. 8th, 2022
Kathy L Willis Sequim, WA
I retired recently and Justin K. began helping me prepare for all the changes some 3 months before I retired. My MediGap, Dental, Vision and Part D were all taken care of on one day and all OI had to do was wait for SSA to make its final decision.
I could not ask for a better person and company to help me through the most confusion time of my life. Justin is the best and I highly recommend him.
Kathy W
Poulsbo, Washington
2 years ago
Reply from Boomer Benefits
We greatly appreciate the kind words and recommendation, Kathy! Thank you for sharing your experience with Justin! We could not be happier knowing he provided such wonderful assistance and was able to help you with this transition.
Apr. 8th, 2022
Joseph Catania Naples, FL
What a great experience!!! Everyone I have delt with at Boomer Benefits has been so helpful. Not only are they advising me on the best plans but also looking out for the best prices. An added bonus was when I received some bills I did not think were correct, Rose K was there to carefully review them and find they were not my responsibility. She let me know in a timely manner with a friendly phone call.
Great service, knowledgable and friendly service.
Oh --- and no cost to me!!
Thank you.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Rose! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words. Don’t hesitate to give us a call in the future, Joseph!
Apr. 8th, 2022
Stefanie TN Deerfield, IL
After months of significant stress dealing with another Supplement , my initial contact with Boomer Benefits Agent , Tish P, was a welcome, calming, informative, hopeful and easy exchange that has continued as such. I look forward to continuing "customer satisfaction" and, most important, trust in Tish and Boomer Benefits with regard to my healthcare.
2 years ago
Reply from Boomer Benefits
We are so happy to know Tish could help you through this transition and made the process so smooth! We greatly appreciate you taking the time to share your experience. Don't hesitate to give us a call in the future if you have any issues, Stefanie!
Apr. 8th, 2022
Review Source
Art Warrington, PA
I learned about Boomer Benefits through their Medicare videos on YouTube, which were very helpful. Billy W, my contact, was knowledgeable, courteous, approachable and always available to answer questions and provide additional information. He never pressured me to make a decision. I was able to enroll in a Medigap plan as well as a Part D Prescription Drug Plan. Billy also provided information on dental and vision plans. It was a very good experience from start to finish.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Billy was able to help answer your questions and make it such an easy process. Thank you for taking the time to share your experience, Art! Don’t hesitate to give us a call in the future!
Apr. 8th, 2022
Review Source
Judy Parks Abilene, TX
Best experience ever! Becca J assisted me with a great professional approach. She was so knowledgeable and treated me like family! I feel so confident I made the best choice possible with her assistance regarding my needs! The service was excellent! Becca J is the best! Thanks to her I can rest easy and know my choice to be with Boomer Benefits was the Best! Thanks again Boomer Benefits and Becca J!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Becca! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words. Don’t hesitate to give us a call in the future, Judy!
Apr. 8th, 2022
Cynthia Petersen Cedar Park, TX
Watching the Boomer Benefits YouTube videos are extremely helpful in explaining Medicare. They cover everything you need to know about signing up for Medicare. When it was time to sign up for Medicare, I called a Boomer Benefits advisor. He helped me make a decision based on my needs. It was so easy and knowing I have a customer service team to help me navigate claims and and any problems, is a tremendous relief. They are very professional and knowledgeable in navigating this complicated process. I’m extremely happy!!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Cynthia! We're so happy to know our team was there to help guide you through your options and find the right plan for you! We greatly appreciate your review. Please don’t hesitate to contact us in the future if you have any issues!
Mar. 31st, 2022
BERNARD ROSS Alpharetta, GA
The level of customer service that Boomer Benefits has provided to me is better than I have encountered at any of company. Rose K and Brandon T have helped me navigate through the maze of billing & accounting with surgeries, physician procedures and the like. They were cheerful, helpful and followed up in a professional manner that was always helpful. I wish my own business was run this well! You are truly an amazing group of people.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. We’re so glad they could help you with the billing issues and answer all your questions. We greatly appreciate the review! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 31st, 2022
Ali McKinney, TX
The premium of my Medicare Supplement was due to increase in April 2023 by $16.00 a month. So I called Boomer Benefits to help me find a cheaper plan. Michelle W searched and found a plan that would cost less than my existing plan and as a result I was able to save $18 a month with the new plan. She was very gracious and professional and kept me informed of the progress. I will definitely contact her and Boomer Benefits for assistance in the future.
Thank you Michelle for your immense dedication and professionalism.
Ali Naghavi Sadat
2 years ago Edited March 10, 2023
Reply from Boomer Benefits
We greatly appreciate the kind words, Ali! Thank you for sharing your experience with Brandon! We could not be happier knowing he provided such wonderful assistance and was able to find you a more cost-effective plan.
Mar. 31st, 2022
Review Source
Alan Stuart Orlando, FL
Becca at Boomer Benefits helped me enroll in a Medicare Plan G supplement, She was great, very efficient, friendly and helpful. I left feeling at ease about the enrollment process and that if there should be any future problems they would be handled quickly and professionally by Becca. It's not often these days that I encounter such good customer service and satisfaction. Thank you, Becca.
2 years ago
Reply from Boomer Benefits
We are so happy to know Becca could help you through this transition and made the process so smooth! We greatly appreciate you taking the time to share your experience. Don't hesitate to give us a call in the future if you have any issues!
Mar. 31st, 2022
Mike Skadeland Chicago, IL
When I was a few months away from going on Medicare I contacted Boomer Benefits. They were great, so much better than the other firms I called. They found great insurance to cover my needs. They also have helped with resolving insurance issues. Recently I worked with Jasmine B there on an insurance claim. She was very thorough and can not have been happier. I highly recommend!
2 years ago
Reply from Boomer Benefits
We greatly appreciate the kind words and recommendation, Mike! Thank you for sharing your experience with Jasmine and the rest of our team! We could not be happier knowing she provided such wonderful assistance and was able to help you with your recent claim.
Mar. 31st, 2022
Cathy Lee Gettysburg, PA
Awesome people to deal with - made the whole Medicare thing so easy. My husband and I dealt with Alex for our part G, then he referred us to the folks that do the Part D and Becca reached out to me that very same day! Alex listened to our retirement pans and was able to hook us up with a plan that will work FOR US. This is not a cookie cutter place - they listen!
2 years ago Edited March 9, 2022
Reply from Boomer Benefits
Thank you for sharing your experience, Cathy! We're so happy to know Alex was there to help guide you through your options and find the right plan for you and that Becca could help you with Part D! We greatly appreciate your review. Please don’t hesitate to contact us in the future if you have any issues!
Mar. 24th, 2022
Lauryann Scott-Irish Cleveland, OH
Tyler W was out rep and he did a really in-depth job in providing us the information we needed to make these decisions about our Medicare. Such an important process and you really need someone to guide you through the process. That’s where Tyler comes in. He works on your behalf and walks you through the process while trying to get you the best rates for your needs. I would highly recommend using them and Tyler to help you with these big decisions. Start sooner then later to get your facts and start the process. You’ll love this company.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Tyler! Thank you for sharing your experience and kind words. We’re so glad he could help you during this process and answer all your questions. We greatly appreciate the review and recommendation! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 24th, 2022
Dale P Roselle, IL
First of all I need to express my gratitude to Tina K.
From the first phone call to the application process she was
informative, available and very patient with me. I without hesitation
recommend her to help you with your needs.
As for Boomers Benefits , they are a wealth of information and what they
don't know (which is very little ) they find out for you!
Excellent experience during a very stressful process.
I highly recommend Boomers Benefits to anyone looking a company
that has your back.
Dale P
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Tina! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your recommendation!
Mar. 24th, 2022
Review Source
Duc Nguyen Arlington, TX
Medicare Benefits Enrollment sometimes does not progress as smoothly as desired. When my Medicare Supplement ID card did not arrive in the mail as expected, I contacted Boomer Benefits, one their associates promptly helped me obtaining my cards, Angie K persistently and competently followed up with the progress to ensure that we get what we were entitled to. I highly recommend this organization. You can always enroll in Medicare Plans by yourself through Medicare website, but when you have a problem, you will be glad to have Boomer Benefits, especially Angie K at your back.
2 years ago Edited April 29, 2022
Reply from Boomer Benefits
We greatly appreciate the kind words, Duc! Thank you for sharing your experience with our agents! We could not be happier knowing they provided such wonderful assistance and were able to guide you through the Medicare maze!
Mar. 24th, 2022
Aurorah Kelevh Sewell, NJ
I recently worked with Yesenia S of Boomer Benefits. I had a question about a product that I found on the internet and it's legitimacy since it appeared to be from the same company I had a policy with.. While I was on the phone with her, she did a little research and before giving me the company's phone number to move forward with a purchase, Yesenia called to make sure that I would be able to reach someone.
Working with Yesenia is always a pleasure and I feel that she goes above and beyond!
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Yesenia was able to help answer your questions. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future, Aurorah!
Mar. 31st, 2022
Review Source
Pithykat Los Angeles, CA
Tina of Boomer Benefits helped my partner secure supplemental health insurance after being rejected by 3-4 companies. Her persistence paid off and I couldn't be happier knowing he now has health coverage. Thank you Tina - you're the best! It's refreshing to work with someone so dedicated - it's like she couldn't rest until she accomplished the task. Highly recommend both Tina and the company she works for - Boomer Benefits - thank you thank you thank you!
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Tina was able to help recently and get your coverage figured out. Thank you for taking the time to share your experience and the recommendation! Don’t hesitate to give us a call in the future!
Mar. 15th, 2022
Review Source
Peter Arlington, TX
They always have a response to my request, and patiently answers my question. I contacted them 6 months before I was eligible to enroll Medicare. During that 6 months, they answered a lot of questions I have though they do not have any business with me. I would like to mention especially Mr. Billy W and Ms. Roni R who helped me a lot to choose plan and doctors.
2 years ago
Reply from Boomer Benefits
We greatly appreciate the kind words, Peter! Thank you for sharing your experience with Billy and Roni. We could not be happier knowing they provided such wonderful assistance and were able to find the right plan for your needs.
Mar. 15th, 2022
Review Source
Doug Lundin Athens, TX
Ally G and Chris W have been very helpful in getting us started with all of our Medicare needs. They took initiative to insure that we had all of the insurance coverage that was best for us and that all of the information was up-to-date - important as we were relocating (including temporary stays at Air BnBs) at the same time so addresses were constantly changing.
2 years ago
Reply from Boomer Benefits
Doug, we are so happy to know Ally and Chris could help you navigate Medicare recently! We greatly appreciate you taking the time to share your experience and feedback with both of them. Don't hesitate to give us a call in the future if you have any issues!
Mar. 15th, 2022
J. D. Maney Pensacola, FL
I LOVE Boomer Benefits, and Delaney M in particular!! She has once again proved her worth to me AND Boomer Benefits. She helped me change Medicare Advantage plans last year, and now, since I am not happy with that choice, she once again helped me change plans, actually to my previous one! Delaney is very, very helpful, friendly, and oh so competent! She explains every step needed and answers any questions I might have right on the spot! I couldn't ask for a better health insurance representative than Delaney M!!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Delaney! We hope all of our clients have the same experience as you did! We're glad she was there to help you answer your questions and get you back on your previous plan! We cannot thank you enough for sharing your experience with our team and for the recommendation, J.D.!
Mar. 15th, 2022
Review Source
Tara Miami, FL
Kate H was extremely helpful, empathetic and patient in explaining the different aspects of the pharmaceutical insurance and finding the best option for me. Attempting to wade through the morass of Medicare insurance options can be scary and anxiety-inducing, so it is such a joy and relief to speak to a real live person—especially someone who is so courteous and professional. Thank you, Kate H, and thank you Boomer Benefits!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Tara! We're so happy to know Kate was there to help you with the pharmaceutical insurance side of Medicare! We greatly appreciate your review. Please don't hesitate to contact us in the future if you have any issues!
Mar. 15th, 2022
Valerie Steil DeLand, FL
I am extremely pleased with my services from Boomer Benefits. I am new to Medicare. I worked with Catherine H during enrollment. She was excellent in walking me through the steps. She had answers to all of my questions. Her follow up was great!
I then worked with Brandi A during follow up. She also was very helpful in contacting my supplement and getting my cards to me quickly. Again very pleased.
Overall, very pleased. I highly recommend their services and Catherine H, Insurance Agent.
2 years ago Edited February 22, 2022
Reply from Boomer Benefits
Valerie, we are happy to know Catherine could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback with her and Brandi. Don't hesitate to give us a call in the future if you have any issues!
Mar. 3rd, 2022
Review Source
Jeff L Wayne, NJ
I just signed up for Medicare at the start of this year. Friends and relatives have told me about problems transitioning from private insurance to Medicare. Mistakes will happen that need to be corrected before things get straitened out and your coverage is in place.
Boomer's customer service is top notch and Brandon T was very responsive and helpful in activating my Plan G policy.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Brandon could help recently. Thank you for taking the time to share your experience! Don't hesitate to give us a call in the future!
Mar. 3rd, 2022
Review Source
Linda Clark Irving, TX
Having just recently retired form customer service as a trainer for 15 years, I feel I can recognize great customer service! Boomer has nothing BUT great customer service! Nick P was very helpful this morning in resoling a billing issue thru Manhattan Life. Nick called back in a timely matter with the issue resolved and was very courteous and friendly.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Nick! We hope all of our clients have the same experience as you did! We're glad he was there to help you with the recent billing issue! We cannot thank you enough for sharing your experience with our team, Linda!
Mar. 3rd, 2022
Joe Oxman Stone Mountain, GA
I typically don't write reviews. However, I recently had such a wonderful experience with Courtney M in Boomer Benefits customer service department I can't help but recognize her for her advice, follow up and professionalism, She assisted me in disputing and eventually resolving an invoice I received from the CMS Benefits Coordination & Recovery Center. Without her assistance this matter would not have been resolved in my favor. Thank you Boomer Benefits and especially Courtney M.... she was fantastic!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Courtney Thank you for sharing your experience and kind words. We’re so glad to hear how helpful she was recently with the invoice. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 3rd, 2022
Dorothy Guy Kissimmee, FL
Most amazingly good company ever. The person on the other end of phone is always well trained, polite, professional, and extremely patient. They kept me from making what would have been a very bad decision effecting my healthcare for ever and took the time to educate me so I would not be tempted again by some high pressure salesman. I recently had an issue with a pharmacy over charging and a call answered by Nicholas P solved the problem. Thank you sir. I really thought I would be on the phone all week getting no where but one pleasant conversation got the job done.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Nick! Don’t hesitate to give us a call in the future!
Mar. 1st, 2022
Review Source
Cindy Hall Heber Springs, AR
Boomer Benefits made the Medicare supplement selection process a breeze! They will literally do all the research for you. Kelly D was a rock star helping us select a Part D plan. With lots of prescriptions, she did all the work and provided us a recommendation for a plan. She is professional and willing to answer any/all questions. Give them a call - you won't be disappointed!
2 years ago Edited February 18, 2022
Reply from Boomer Benefits
We're so happy you were connected with Kelly! We hope all of our clients have the same experience as you did! We’re glad she was there to help you find the right plans for your needs! We cannot thank you enough for sharing your experience with our team, Cindy!
Mar. 1st, 2022
David E. Morris Seattle, WA
In 2020 I had a problem with United Health denying a Medicare claim for a mammogram because i was 'the wrong gender'. It took me several calls and much time on hold before it was straightened out. The same issue occurred in 2021, but this time I called Jasmine B at Boomer Benefits. She did all of the heavy lifting and got the issue taken care of without my having to deal with it. It was wonderful. It took a while, but she stayed with it and got it solved.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through and deal with, but we're happy to know Jasmine could help recently and get this issue resolved. Thank you for taking the time to share your experience! Don't hesitate to give us a call in the future!
Mar. 1st, 2022
Review Source
B72SAIL7601 Harrisonburg, VA
I have been a client for almost 2 years. They provided excellent advice and service when selecting Medicare supplement and PDP plans. Additionally, I received professional, timely and effective customer service when having a health care providers' billing error corrected; and again when traveling and needing help with clarifying Medicare's coverage and billing questions.
I receive excellent, effective, Customer Service in both cases from Katie J and Alexis P.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experience and kind words. We’re glad to hear how helpful Katie and Alexis were with your enrollments and policy questions. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 28th, 2022
Review Source
Boyd Thornburg Keller, TX
I contacted Sabrina W at Boomer Benefits for help with Medicare and Medicare supplement plans. She patiently answered all of my questions and guided me to the information I needed to select the best plans for me. Working with her, I am confident that the choices I made are the best ones for my situation. Sabrina is a great ambassador for Boomer Benefits. I highly recommend her and Boomer Benefits for everyone approaching Medicare age.
2 years ago
Reply from Boomer Benefits
We’re so happy you were connected with Sabrina! We hope all of our clients have the same experience as you did! We’re glad she was there to help you recently. We cannot thank you enough for sharing your experience with our team, Boyd!
Feb. 28th, 2022
Review Source
Marcy Robertson Lafayette, CA
I have used Boomer Benefits for over 3 years and have been very pleased with their customer service. Recently, I had some difficulty getting a prescription filled as it had been recently dropped from my Humana Drug Formulary for 2022. Nicholas P was very instrumental in getting my Exclusion Form sent to me, so my physician could contest the coverage. I received my exemption, thanks to Nicholas, and my drug has been approved by Humana. Many thanks, Nic P for taking care of me.
2 years ago
Reply from Boomer Benefits
Marcy, we are so happy to know Nicholas could help you with your recent prescription and get the correct paperwork for you! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your review!
Feb. 17th, 2022
Lonni Morrissey Denver, CO
I'm very happy with the help and service I received from Allison N at Boomer Benefits! For me, the entire process was so painless and this being my first time signing up for Medicare, Allison couldn't have made it easier. I am very grateful for that because this is not an easy process, which I learned when I tried to figure this all out on my own. Also, I ordered their book, "10 Costly Medicare Mistakes You Can't Afford to Make" by Danielle Roberts. It is short and a must read, very helpful!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Allison! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful she was during this process and simplified everything. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 17th, 2022
Review Source
cynthia jordan Kailua, HI
I have been impressed with BB since I found and began using them a couple years ago to figure out my Medicare plan options. they were SO helpful and made navigating the enrollment process seamless.
Yesterday, when my Rx coverage was denied, I called BB and spoke to Ally G, who took care of everything -- from calling Medicare and my Plan D carrier, to making sure that all was in order. She also provided an app and tips to always be sure I'm getting the best Rx costs for medications. Thank you, Ally!
Seriously, call Boomer Benefits! Love them and the service they provide!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Ally! We hope all of our clients have the same experience as you did! We're glad she was there to help you recently with your drug coverage. We cannot thank you enough for sharing your experience with our team, Cynthia!
Feb. 17th, 2022
Johanna Chung San Diego, CA
Brandon T hooked me up with Mutual of Omaha for my Medigap Dental and Vision Supplement. He was patient and efficient and laughed with me at the process necessary to select and apply for my policy. I am 76 and needed a lot of help! I had had a previous experience with another Boomer Benefits guy, but this was absolutely the best experience with Brandon T and Boomer Benefits is 'THE" Best Company to work with!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Brandon! We hope all of our clients have the same experience as you did! We're glad he was there to help you recently and found plans that best fit your needs. We cannot thank you enough for sharing your experience with our team!
Feb. 17th, 2022
kelly Georgetown, TX
My career was in customer service, so I was ecstatic to receive world class help from Matthew MK, as it is SO lacking these days in business. Knowledgeable, personable and incredibly responsive to every aspect of my enrollment, Matthew is excellent in his position and I will sing the praises of Boomer Benefits and Matthew MK to all who will listen! Thank you Matthew and BB!!!
2 years ago
Reply from Boomer Benefits
We’re so happy you were connected with Matthew! We hope all of our clients have the same experience as you did! We’re glad he was there to help you recently and found plans that best fit your needs. We cannot thank you enough for sharing your experience with our team!
Feb. 17th, 2022
Review Source
CL Stockwell Denham Springs, LA
Boomer Benefits is an awesome company that provides exceptional Customer Service!! Kelly D from Boomer Benefits has been awesome to work with. She has returned every call within 5 -10 minutes of us placing original calls. She has expertly guided us to Medicare products that fit our personal needs. She is so friendly, caring and respectful to our needs. I highly recommend Boomer Benefits and highly recommend speaking to Kelly D, best decision we made regarding our Medicare needs!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Kelly! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful she was during this process and simplified everything. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 17th, 2022
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steve kempka Keller, TX
My wife and I just went on Medicare, which is a daunting task, but Kate and Hailee at Boomer Benefits, were extraordinarily helpful in answering our questions, and most importantly answering all the follow on questions. They also helped me with a difficult prescription drug issue by providing lots of additional information to help me make an informed decision, and develop a sound strategy!
2 years ago
Reply from Boomer Benefits
Steve, we are so happy to know Hailee and Kate could help you with your plans and ensure you have all the details! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your review!
Feb. 17th, 2022
Jim Brewer Lubbock, TX
We found that Boomer Benefits had the instruction and answers we were needing to navigate what having medical insurance meant once you turn 65, and gave us the confidence to proceed. We appreciate both Samantha D who helped us walk through the pros and cons with our "many" questions, and Juliette T who helped us with understanding part D. And maybe the best part is the assurance they will be there afterwards when we have new questions.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Samantha! We hope all of our clients have the same experience as you did! We're glad Samantha and Juliette were there to help you recently and found plans that best fit your needs. We cannot thank you enough for sharing your experience with our team!
Feb. 17th, 2022
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Christine Jones Winter Garden, FL
I had the privilege to have Delaney M help me change my plan. She was very knowledgeable and helpful throughout this process. She gave me the Best Customer Service Experience I have ever had. She was such a pleasure to work with. Delaney is definitely an excellent Customer Service Representative and Boomer Benefits is fortunate to have her as an Associate.
2 years ago Edited December 12, 2023
Reply from Boomer Benefits
Christine, we are so happy to know Kelly was able to help you with your plan and make sure you had all the details! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your review!
Feb. 10th, 2022
Review Source
Tresa Charles Town, WV
After starting Medicare research, I panicked because of the depth of information that was coming at me in all forms! After I found Boomer Benefits, and watched all of their YouTube videos, I called them and was guided very calmly and professionally. Yesenia S was most helpful and a joy to work with. Her follow-up was timely and she answered all of my concerns with expert knowledge. Thank you Boomer Benefits!
2 years ago
Reply from Boomer Benefits
Tresa, we're so glad you allowed us to help you recently! We know Medicare plans are not easy to navigate through, but we're happy to know Yesenia was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don't hesitate to give us a call in the future!
Feb. 10th, 2022
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Jim Lewis Irving, TX
I have been using Boomer Benefits for several years now and have been very happy with their service. Most recently I dealt with Caleb B on details on what my options are in regards to Part D drug programs available. Caleb was extremely helpful and seemed to be truly interested in my situation. I can without hesitation recommend Caleb and Boomer Benefits.
2 years ago
Reply from Boomer Benefits
We’re so happy you were connected with Caleb! We hope all of our clients have the same experience as you did! We’re glad he was there to help you recently. We cannot thank you enough for sharing your experience with our team! Thank you for the recommendation!
Feb. 10th, 2022
Review Source
k9paradise Johnson City, TN
5-plus stars for Boomer Benefits agent CATHERINE H. Catherine is highly knowledgeable in helping her clients navigate through the web of Medicare plans, and has definitely helped me make sense of it all. I had multiple phone calls and multiple e-mails with Catherine, and she was always so kind, polite, courteous, and just great to talk to. Her dedication to customer service is impeccable! She truly understood my needs and helped me navigate through it all. I am thankful for Catherine, and you will be too. Be sure to ask for her when you call. Thanks again Catherine!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such fantastic feedback about Catherine! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful she was during this process. We greatly appreciate the review and will pass them along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 10th, 2022
Lavern Higgins Dothan, AL
I love the people who work for Boomer Benefits, they are so helpful and knowledgeable, if they don't know the answer, they will tell you, but do their research, so they can better inform you of your benefits, that is a plus in my book. I can't remember my representative from 2019, but my representative Alexis P is amazing. Love doing business with Boomer Benefits. Keep up the fantastic work.
Sincerely,
Lavern Higgins #1client
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Lavern! We hope all of our clients have the same experience as you did! We’re glad she was there to help you with the recent issue! We cannot thank you enough for sharing your experience with our team! Thank you!
Jan. 28th, 2022
