Senior Alert Medical is a part of Medical Care Alert/American Response Technology. Founded in 2009, they’ve been providing PERS (personal alert systems) for seniors in all fifty states. Their support center is open 24/7, 365 days a year. When a senior presses the emergency alert button on their wrist band, the call center alerts either an EMS service, family member, or neighbor, all depending on the senior’s situation. There are no hidden set up fees or equipment fees, just a monthly rate.

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The Good

  • Affordable price
  • System moves with you
  • No lengthy contracts
  • Medical information on-hand

Affordable Price

Senior Alert Medical has very good prices for the services that they provide. There is no set-up fee and the equipment used comes at no cost to the customer. The monthly rate is as low as $27.45.

System Moves with You

Senior Alert Medical can be taken with you when you move. The system only requires a landline to operate. All you have to do is alert the operators of your new location when you move.

No Lengthy Contracts

The system is paid for month-to-month. There is no need to fear being locked into a contract that you might not want to stick with for an extended amount of time.

Medical Information On-Hand

When a senior pushes the PERS button, the operator who answers has their personal medical information on hand. This is incredibly useful in event of medical emergency when an EMS team needs to be dispatched. The operator also has access to family information so that they can reach them if the situation requires.

The Bad

  • Landline required
  • Self-installation required

Landline Required

The Senior Medical Alert system requires a landline to operate. With technology moving further and further towards the wireless, it is increasingly inconvenient and sometimes unnecessary to have a landline. However, if you want to use Senior Medical Alert, you are going to have to be able to provide a landline.

Self-Installation Required

The installation for this system is fairly simple, you just have to plug it into an electrical outlet and a phone jack. However, this installation process may not be simple for the senior who is going to be using the system. Some seniors who need this system will require assistance with the installation but will not be able to receive that assistance from Senior Medical Alert.

The Bottom Line

Senior Alert Medical is all around a great system. It is budget-friendly and easy to use. It has an alert contact system that covers all the bases—EMS, family, and other contacts. Another great feature about this system is that it does not lock you into a contract. You can quit anytime you need to, and if you prepay, you will be refunded the amount not used. Senior Alert Medical is very customer-oriented and pays attention to your needs.

However, this system falls a little short because it requires a landline. Landline connections do not provide the kind of versatility that wireless systems provide. Another negative point that needs to be considered is that they do not provide free installation, which might be a problem for more disabled or less-functioning seniors.
If you can look past these two negatives, want the most bang for your buck, and a solid system to keep you safe, Senior Alert Medical is a great system for you.

More Information

Contract Details

There is no formal contract for Senior Alert Medical. The system can be paid for month to month or on a quarterly, semi-annually, or yearly basis, and cancellation is available at any point after 90 days.

In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe you should be aware of. Please refer to the company’s terms of service or contract document to see the full details.

Warranty Details

The warranty for Senior Alert Medical is a lifetime warranty. They provide regular maintenance for the devices at no cost to the customer.

Package Details

Monthly: $27.45
Quarterly: $89.95 every three months
Semi-Annually: $179.70 every six months
Annually: $329.45 every year

Frequently Asked Questions

How does a medical alert service work?

Medical alert systems are most often systems that use a landline or some other wireless system to alert emergency personal or an operator. A device with a button is worn by the senior, and if the senior ever needs emergency assistance, they can simply press the button. The button transmits a signal to the medical alert company who then assists them in dispatching emergency help.

Where does Senior Alert Medical offer services?

All fifty states

Are any staff members medically trained with Senior Alert Medical?

Yes. Staff members are EMT trained.

Does the device include two-way communication?


Can two or more people be included at the same location?

Yes, additional alert buttons are available for purchase of $39.95 each.

Does the device need to be plugged into a phone jack?


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