Rapid Response is headquartered in Tampa Bay, Florida. Established in 1992, Rapid Response is dedicated to making life's emergencies a little easier. Rapid Response makes living at home in spite of health conditions a little easier. If you wish to remain in your home, but need a little extra security, Rapid Response makes it possible. With the option to choose from four different packages and with no contract agreement, Rapid Response is a great option for any seniors who wish to stay at home and keep their freedom.
For the warranty, it only covers one year, so if you end up having the service for more than a year, you may have to pay for replacing your pendant or bracelet.
Another downside to the company is that the company's website is extremely confusing. Some of the links don't go to any existing pages, the wording isn't sensical, and purchasing the equipment seems more difficult than it should.
Lastly, though the company has an option to connect to a medical responder team (Nurse Call Center), most of the other options will only connect to a call center that won't have medically trained staff on hand.
In the end, Rapid Response has some great pricing, great products, and a good refund and money-back guarantee policies. But, the website is pretty confusing to work, and some of the pricing info is unclear. You also have to choose whether or not you want to call a regular call center staff, or a nurse call line, where you can connect with a medical staff in hospitals around the country. If you are looking for a company with reasonable prices and products, Rapid Response is a good option. But, if you are looking for a company that is a little more tech-savvy, offers pay-online services, or has a clearer website, you may want to keep looking for another company to work with.
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